Mercure Macon Bord de Saone Hotel 4 stars

TripAdvisor rating 3.5/5 449 reviews
Mercure Macon Bord de Saone Hotel
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Hotel extras

  • Family Rooms for up to 4 people

  • Free, enclosed private car park

  • Outdoor swimming pool

  • Restaurant and terrace overlooking the River Saône

  • Fully equipped meeting rooms

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre (Nearby)
  • Well-being
  • Children's Club for 3 to 6 years
  • Golf (Nearby)
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin
71000
macon
france

Tel: +33385219393

Fax: (+33)3/85391145

Contact email

Check-in from 15h00

Check out up to 12h00

  • ARRET JEAN MOULIN :   A G

  • By plane

    LYON ST EXUPERY At 91.2km / 56.67 miles

  • By car

    A 40 At 2.7km / 1.68 miles

  • By car

    A6 At 6.1km / 3.79 miles

  • By train

    MACON LOCHE At 8.4km / 5.22 miles

  • By train

    MACON VILLE At 2.8km / 1.74 miles

GPS :46.318093, 4.842326

Our accommodations

Fall in love with the harmonious blend of elegance, modernity and comfort in your fully renovated room. You'll be charmed by our peaceful and spacious rooms with views of the River Saône or the park.

Classic Room with 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

PRIVILEGE ROOM with 1 king-size bed and 1 sofa bed

  • Max. number of persons: ‌4
  • Area: From 22
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Family Room with 1 king-size bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 22
  • Wireless internet in your room
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

AU FIL DE L'O

Type of cuisine: Regional

At the Au Fil de l'O restaurant, you can enjoy traditional seasonal cuisine based on local produce. This restaurant will delight individuals, families and groups of friends or colleagues alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MATISCO

Photo non contractuelle / Strictly non binding

24-hr bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,322 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

449 reviews

Good stay, but why paper cups for the coffee & tea in the room?

Customer review rating 3.9/5

Anonymous Couples - 29/06/2019 AccorHotels certified review

I was generally very happy with my recent stay in the Mercure hotel in Macon on 22nd June (reservation reference HLRDDJNQ). I was particularly pleased that there was a kettle in our room, to make tea and coffee, and decent quality tea bags (not the dreadful tasteless Lipton yellow label tea so prevalent on the continent). However, I cannot understand why you provide very small disposable paper cups with plastic lids and disposable wooden stirring sticks, rather than proper full size ceramic mugs and metal teaspoons as are found in most British hotels, even budget chain hotels. Accor, like many businesses these days, at least claims to be concerned about the environment. To provide single use disposable not reusable cups & stirring sticks seems unnecessarily wasteful, when the trend is against single use cups. Drinks taste better from a real cup, not a cardboardy cup. When you provide a decent quality of tea, I'd rather have a generous sized mug of it. It's hard to wash and reuse a paper cup, e.g. if you want a cup of coffee on arrival at the hotel, and then a cup of tea the following morning, or vice versa. So please, keep providing the kettles and nice tea & coffee in your hotel rooms, but with proper large ceramic mugs & real teaspoons!

Disappointed with the 4* experience

Customer review rating 3.9/5

V.m. Couples - 29/06/2019 AccorHotels certified review

Quiet and good location from motorway, nice welcoming, average food proposition, room ok but very tiny bathroom and bed too hard, pillows not comfortable. The restaurant served good food -excellent deserts - although the breakfast was disappointing somehow: the selection is good but not cooked on spot.

Super location, pleasant staff BUT restaurant service terrible.

TripAdvisor rating 3.5/5

Cosmopolitan729603 Friends getaway - 24/06/2019 TripAdvisor review

The hotel is superbly sited, the rooms comfortable and a good size. However the service was poor, a 30 minute wait for a menu, an hour and a half wait for our (assembled platter) meal was appalling. It took several attempts to get an accurate bill, we were charged for a non existent dog, breakfasts we hadn’t eaten and taxe de séjour for four people rather than three. Very disappointing and not at all the standard I expect of accor hotels. I would stay there again, for the situation but would not eat there and would check my bill very carefully.

Bonjour, J'ai noté les soucis rencontrés sur le service restauration, nous sommes actuellement en restructation a ce niveau ce qui a engrendré les desagrements et je tiens à m'en excuser. J'espere tout de meme vous revoir parmi nous pour que l'on puisse vous montez nos divers changements

Site superb, staff pleasant, organisation and restaurant service abysmal.

Customer review rating 3.9/5

Patricia A. Friends - 21/06/2019 AccorHotels certified review

The hotel is in a beautiful situation, overlooking the river and close to a park. The rooms are comfortable and well equipped though the towels are small and very thin, they need replacing! The service in the restaurant is exceedingly slow, we ate there on two evenings and it was thirty minutes before we received the menu then something close to an hour and a half before we were served our food. We had numerous attempts to get a correct bill, we were charged for breakfasts we didn’t have, a non-existant dog and taxe de séjour for an individual who didn’t exist!

Just one night

Customer review rating 3.9/5

G. Couples - 17/06/2019 AccorHotels certified review

Friendly staff

Dear MARCO G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

not a great experience! air co did not work and bathroom not up to the standard of a 4 hotel

Customer review rating 3.9/5

S. Business - 11/06/2019 AccorHotels certified review

I was given a room and air co was not functionning. Toilet are old and dirty. Towels are low standard.

Dear LORI S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme POUPONNOT Directeur

Nice location

Customer review rating 3.9/5

Andy F. Families - 02/06/2019 AccorHotels certified review

Disappointed the pool was closed as the online website said it was open and this was why we choose the hotel in the first place but great customer service from a chap called Romain cheered us up....

Dear ANDREW F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short stay

Customer review rating 3.9/5

Ian Couples - 21/05/2019 AccorHotels certified review

Not the normal high standard you normally get with Mercure. We left a little disappointed with the room

Dear IAN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Kerr H. Couples - 19/05/2019 AccorHotels certified review

Friendly welcome and comfortable room overlooking the river Restaurant good. We will use again.

Madame/Monsieur H., Nous vous remercions pour votre commentaires suite à votre séjour dans notre établissement. Nous sommes heureux de lire que notre équipe ainsi que nos chambres et le restaurant ai été à la hauteur de vos espérances. En espérant vous revoir très bientôt parmi nous. Cordialement, L'équipe du Mercure Bord de Saône

Comfortable rooms, courteous and helpful staff.

Customer review rating 3.9/5

Marian Families - 12/05/2019 AccorHotels certified review

Very satisfactory, thank you. Excellent breakfast, though the coffee could have been better. The lady at the reception desk on the morning we departed was very helpful and found us a terrific taxi for our return to the TGV station.

Dear MARIANE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great out of town stop on our long journey

Customer review rating 3.9/5

Elaine Couples - 06/05/2019 AccorHotels certified review

Great location by river out of main town. Good distance for an overnight stop on our journey north to south of France. Great modern styling and good size comfortable rooms. Pleasant staff. Restaurant great for meal within hotel.

Dear ELAINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. We thank you for your interest in our hotel. it is with pleasure that we have read your comment and we would be delighted to count you among us as soon as possible. cordially

Okay, lack of a restaurant was a disaster!.

Customer review rating 3.9/5

Sandra W. Couples - 03/05/2019 AccorHotels certified review

Generally speaking the hotel itself was okay. But, as it was Labour Day the restaurant was closed with no a Ternatives abailable anywhere.

Dear SANDRA W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. According to the restaurant the room service was availabvle for this date and we served you plate in your room, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel for a stopover on your way to the South of France

Customer review rating 3.9/5

Alain Couples - 08/04/2019 AccorHotels certified review

Nice hotel for a stopover on your way to the South of France. We stayed one night. The rooms are very nice for a Mercure (almost like a Novotel, except the standard Mercure-level bathroom). But the dinner at the restaurant was a mess - food was decent but clearly there isn’t enough staff so service was terrible (mixed up orders, more than an hour waiting between starter and main course, mistakes on the bill...).

Dear ALAIN D., We thank you for your remarks, it is always positive to receive feeback. We will share your comments with our team and we will keep on trying to do our best to improve the quality of our services Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely,

Very pleasant stay

Customer review rating 3.9/5

Anonymous Families - 25/02/2019 AccorHotels certified review

Efficient friendly service, clean room and good breakfast

Dear WESTON S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 3.9/5

Br Business - 12/02/2019 AccorHotels certified review

Pleasant stay Efficient check-in. Easy parking. One remark on the bad smell coming from the restroom.

Dear BRUNO R., we thank you for this comment. We hope to see you soon in our hotel. Have a good day Cassandra

Worst mercure stay to date

Customer review rating 3.9/5

Jo M. Families - 24/12/2018 AccorHotels certified review

Hot breakfast poor offering and bacon and sausage completely burnt and sat there for a very longtime. Wasn’t given our usual welcome drink voucher Beds uncomfortable Rooms smelt Customers smoking in lifts Tissues and toilet roll in rooms not filled up Would not stay in this one again

Dear JOANNE M., Thank you for taking the time to tell us about your experience in my hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, cassandra

OK.

Customer review rating 3.9/5

Irene Couples - 12/11/2018 AccorHotels certified review

Well situated, nicely repaired and refurbished. Constantly changing personnel - those who were there before repairs and supervised the work are gone. New personnel is actually new every time we stop in Macon. They are getting younger and less and less experienced and most nowadays have no clue as to where anything is, how to respond to anything one asks except with an empty look or a stare. Beds are too hard (it’s like sleeping on a cement slab), the terrace no longer protected from the sun (thus unusable in summer), the restaurant still not up to a 3-star hotel.

Dear IRENE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Families - 15/10/2018 AccorHotels certified review

Great staff well look after and made every effort to help! Brilliant. Only down side was a car blaring music screeching around outside in the middle of the night. Not the hotels fault though :)

Dear GREG P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good overnight stopover

Customer review rating 3.9/5

Anonymous Couples - 12/10/2018 AccorHotels certified review

Convenient stopover and good car parking. Staff ok but not very inspiring. Food was also ok . Didn't go into town as it seemed a fair walk. Room very comfortable

Dear MARTIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Reliable

Customer review rating 3.9/5

Mrs T. S. Couples - 18/09/2018 AccorHotels certified review

This hotel is a favourite as an overnight stop as it is reliable with easy parking and is next to the river if you want to go for a pleasant evening walk, (wearing suitably well worn shoes as there are no proper paved areas around the streets ). The hotel has a restaurant and a good buffet breakfast.

Dear S. T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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