Hotel - Mercure Macon Bord de Saone Hotel
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Mercure Hotel

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin 
71000  MACON
FRANCE

243 reviews
TripAdvisor Rating Based on 243 reviews
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From 86.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All the rooms are air conditioned, with a view of either the river or the park. Free WIFI, excluding downloads.

  • 64 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 243 reviews
TripAdvisor review
alicewailingl Couples - 25/06/2017
« recpetion »

I have requested a quiet, twin bed room on higher floor with a view to the lake. But was very displeased to be givien a room on the 1st floor, after driving 700 km we arrived after 7:00 pm. The receptionist said the hotel is full and they only have a room on the second floor facing part of the swimming pool. We went to check that out, it has only 1 bed and the window cannot be locked like our room in 111. We told the receptionist about the defected window and if someone can repair it. She said she knows that but cannot or she will not do anything ??????? Can you imagin this happened in an Accor hotel !!! We then went for dinner at the restaurant which according the trip advisor is such a good restaurant. Once again we were quite disappointed. First the restaurtant is like a canteen. We decided to sit outside. They have an event on the same evening in a function room, not sure why suddenly the service personnel are busy arraning tobuild up a cocktail receptoion at the other end of the terrace. Not sure how many people were there after their meeting to have a pre-dinner cocktail. Suddenly it was so loud and congested on the terrace, and we have to wait for ages before we got served. Food was eatable. I have a salad with fish and it consisted of tuna from the tinned, 2 big pieces of very salty smoked salmon without removing the grey meat and some small chunks of fried salmon. The croutons was big and dried and not with garlic as indicated in the menu. Salad sauce, can't say it is salad sauce. My husband ordered a steak, rare, It was so chewy and one has to spit out the meat after chewing. So this is our experence with the Hôtel Mercure Macon Bord de Saone. We stayed in different Mercury hotels which we were very satisfy. We would have stayed 1 more night if the hotel lives up to it's comments as indicated at the trip advisor, but this one does not earn the rating.

TripAdvisor review
Business - 11/12/2016
« not the best Mercure Hotel »

Recently renewed hotel. Rather non typical for a Mercure hotel. Rooms and restaurant arre first quality. Great and secure parking. Interesting package proposals (half pension) Good situation near Macon center

TripAdvisor review
Couples - 28/06/2016
« Bad experience »

The receptionist spoke English. This was the high point of the star! The room had a damp floor on arrival having been cleaned that day. The facilities were poor and the corridor had a number of refrigerators in poor condition taking up most of the route to the lifts. The diner was adequate and the breakfast was lacking. As a Platinum member I consider this to be the worst Accor hotel I have ever stayed in. We will avoid Mercure Macon in future

TripAdvisor review
nocciolahs Family - 09/01/2016
« A poor hotel in Macon. »

On our way driving from Scotland to Italy, we normally stay in Dijon, at the Mercure Clemenceaux. This time, we decided to try the Mercure in Macon. What a mistake. Our fourth floor room had no toilet paper, the body wash had enough for one person to use, and the room was generally "tired" The hotel appeared to be empty, indeed, when we went to the bar, it was in darkness, and we had to ask the receptionist for assistance. Eventually, the lights came on, and we had service! On arrival, as normal, I was given a drinks voucher, but only for one person, yet there were two of us. In every other in the Accor group, we always had two complimentary vouchers, but thought it would not be a issue. Another mistake. Our waiter insisted the offer was only for one, and we were indeed charged for my husbands wine. The menu was limited to say the least, but we made our choice of main and dessert. The food was poor: quenelles of pike, like stodgy cannelloni, in an insipid sauce Nantua, tasting of flour, no trace of fish. My cocotte of lamb was so hot, it was impossible to eat, and the lamb, obviously leftovers from a previous day, was in small stringy pieces, with a few cubes of carrot, and maybe swede, (only from the colour). The request for butter was acknowledged, but never arrived. The high point of the visit was the very comfortable bed. We did not sample breakfast! A very poor example of the Accor brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very disappointing regarding your comments, Please rest assured that we are taking the appropriate measures to fix the problem and prevent future occurrence. We remain at your disposal for your next stay. kind regards. Jérome POUPONNOT Manager

TripAdvisor review
Geoffrey F Couples - 13/10/2015
« wonderful value »

Everything about this hotel was perfect - especially for guests like us travelling with our dog! First of all the setting next to the river and a magnificent park could not have been better. The comfort and size of the room was as good as any we have found in the Accor group. The cuisine was also excellent and the service friendly and attentive. We fully intend to return next time we are in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal for your next stay. kind regards. Jerome POUPONNOT Manager

TripAdvisor review
Couples - 25/02/2015
« Mercure Macon... »

We got caught in a Blizzard coming back from the Alps and subsequently needed to find a spot on route to the airport for an overnight stay whilst we waited for our rebooked flight home. The price was about £90 which was a little expensive for what we got. I always use Accor hotels and am a Platinum member. I chose the hotel for its location as it was en route. When I arrived I was not given Priority check inn nor was I offered a free drink which is what a platinum member should be offered. I had been driving 14 hours at that point and wasnt about to argue. I did ask for an upgraded room which they obliged, but I felt I had to ask and it wasn't offered. The room was very small and the hotel is dated. Our room was obviously recently refurbished and although small was very comfortable and well appointed, but lacked a bath. The decor is a little drab in the communal areas very dated. The lift is from the 1960s and could hold about 4 people. That being said, I asked reception to print off our new boarding passes which they did and were waiting for us on checkout. To be fair, I think they were very busy and a little swamped with travellers like us who had been caught out by the blizzard. But, I have had these issues with the service in regards to their loyalty scheme and is not really worth it if I have to embarrassingly prompt the staff each time give the appropriate service. That being said, they were all very polite and all very helpful. Small tip, if the in house restaurant is no good, over the road is a great place to eat... Le Bonne Heure. Like Harvester, but cheaper and better quality... trust me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. Indeed, we spent a very speed evening, and we have done our maximum to welcoming many clients in the same like you. I'm sorry if you don't get your special benefit when you checked in, and please would accept our apologies. However, i'm afraid I don't understand all your comment regarding the restaurant. But, I 'm waiting for so more information by email (h9319-gm@accor.com) We remain at your disposal for your next stay. kind regards. Jerome POUPONNOT Manager

TripAdvisor review
Dougywilly Couples - 26/06/2014
« Lovely hotel and setting »

The room was very comfortable, the setting beside the river was lovely and the swimming pool was warm and clean. The staff were friendly and helpful, however we were not impressed with the restaurant menu or the quality of the food; other than that it was a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear clients, We had the pleasure to welcome you during your recent stay, and we thank you for the time dedicated to announce us your comment. The whole team, and myself, are very attached to your feeling, and let us take to heart of your propose a successful experience, and services corresponding to your expectations. We remain at your disposal for your next stay. kind regards. Jerome POUPONNOT Manager

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