Hotel - Mercure Macon Bord de Saone Hotel
Mercure Hotel Mercure Hotel

Mercure Macon Bord de Saone Hotel

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3.5/5 317 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All the rooms are air conditioned, with a view of either the river or the park. Free WIFI, excluding downloads.

  • 64 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,293 reviews

Our guest reviews for Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 317 reviews
AccorHotels certified review
David M. Couples - 04/11/2017
« Brilliant location and super friendly and helpful staff »

The hotel is in a great location and our stay was comfortable and very tranquil. The staff are super friendly and helpful. Tye only thing I would say is that this is an older building and although perfectly clean and comfortable, is very much in need of a serious update.

AccorHotels certified review
S. E. Z. Business - 02/11/2017
« business trip »

the whole experience was pretty good. The only thing I didnt like was the Internet connection. My room was locked in the third floor and the internet connection was very slow.

TripAdvisor review
Couples - 25/10/2017
« Stop over »

Stayed here for a night on our journey through France. Loved the free, secure parking. Slight hiccup when they had difficulty finding our reservation. Reception area very clean and smart. We had requested a river view room and that is what we got and we were thrilled that there was a regatta in progress. However, there was a nasty stain on the carpet of our room. The receptionist explained that they are renovating the rooms floor by floor and they hadn't got to the 3rd floor yet. That was the only bad mark against the hotel. Staff and service generally was very good.

AccorHotels certified review
Anonymous Solo - 23/10/2017
« double pricing »

I booked through website a fare including breakfast. Upon payment i was told there wasn't breakfast included so i paid for it. Once back home i found breakfast was included. How can i ask for refund?

AccorHotels certified review
Alain L. Couples - 21/10/2017

cadre agreable , hotel confortable

AccorHotels certified review
David S. Couples - 09/10/2017
« evening dinner disappointed »

good hotel most staff pleasant. disappointed evening meal and one member of reception poor. other than that well done,will stay here again .

AccorHotels certified review
Anonymous Couples - 02/10/2017
« Great position but service needs improving »

Hotel has a great positon near the river and parks with a short work to the old town area of Macon. The room was of a good size and clean. Breakfast on Sunday can only be described as chaotic, limited food, tables not cleared, scrambled eggs that were brought out were cold (not even warm) and I was told to wait five minutes and the food warmer would heat it (unbelievable!) The second day was a lot better. Staff were in the main very good but probably not enough staff or training to cope with the amount of customers and to deliver the required level of service.

TripAdvisor review
Couples - 25/09/2017
« Easy to fix »

Great front of house staff greeted with a smile. I opted for upgraded room . Halloween had came early, cobwebs in the corners with spiders present net curtains filthy . Smell of cigarette smoke during the night in the first floor room ! One set of towels and robe for 2 people . Still waiting for reception to send the additional robe. 2 sets of towels sent up instead. Only one member of staff covering breakfasts, over worked and not happy. Mr ACCOR YOU or some one from your team need to book in here in to see for yourself. I have to side with the previous reviews regarding the room standard . Far below normal 4 star , on the plus side great beds !

AccorHotels certified review
Philip M. Couples - 19/09/2017
« OK place to stay »

We have stayed at this hotel a number of times travelling to and from the South. It is convenient, car parking is good. Unfortunately in recent years the cleanliness and service have become slightly below par. The restaurant used to be excellent but is now low end of Ibis quality. This time we booked a premium room and found that the bottom bed sheet was for a single bed, we managed the Sunday night but had to ask twice for it to be changed. We still had a comfortable nights sleep both nights.

TripAdvisor review
Couples - 19/09/2017
« Poor service, poor cleanliness, poor experience »

We love Mercures so were surprised to read a few bad reports about Macon. Benefit of doubt kicked in as we wanted to be fair but boy oh boy were we wrong. Greeting was surly on a Sunday, no real help with maps and options as is usually the case. When we saw the room's cleanliness we were not happy but given we were only there for a night we put up with it (dust behind the fridge, carpets dirty and needed deep cleaning. Breakfast was poor with a reasonable but not extensive range available; the hot food was cold, no pancake warmer etc. I suggest they visit the Mercure in Beaune to learn how to do it properly!

AccorHotels certified review
Noelle Couples - 08/09/2017
« a great stay »

Nothing could fault the position of the hotel as staying there with our dog we could go for a walk along the Soane and in the park nearby. Getting to the hotel from the motorway was very easy. Unfortunately the w/e of our stay we could have the evening meal at the Hotel as they had a fload in the kitchen so we had to search for a restaurant. We can not fault the hotel.

AccorHotels certified review
Anne M. Couples - 06/09/2017
« The hotel needs a make - over »

The floor need new carpets and it will be nice with a vacuum cleaner. The waiters in the restaurant didn't have time to serve ...

TripAdvisor review
Couples - 03/09/2017
« A terrible experience, unbelievable for the Mercure brand! »

Even if well located in a nice environment this hotel is less than poor: old style, dirty and dirty: in the front door there were more spiders than guests, I guess... All the furnitures and the "style" sent us back at the seventies... The room was plenty of powder, with a dirty old stained moquette. During all our stay, the temperature of the room was like a sauna as the air conditioning was not working properly: more or less a ventilator... we noticed the lady at the desk with no effect. Also the breakfast was very poor and not up to the Mercure brand! The staff if completetly inefficient and poorly directed, apparently with no standard, to begin with the uniforms and surely with no involvement in their job. When we arrived after 14:30 our room (superior) was not ready and (the only good thing during our stay!) we were offered a drink while waiting the room... Unbelievable from the Mercure brand!

AccorHotels certified review
Anonymous Families - 31/08/2017
« Room unsatisfactory »

Room worn down, not clean and not near the standard of Mercure elsewhere.

AccorHotels certified review
Jeffrey Couples - 30/08/2017
« Nice hotel in a beautiful location »

Nothing negative to say regarding the hotel. Nice rooms, beautiful entryway, bar and lounge. Everything has been redone recently with good taste, including the installation of a new elevator, giving access to all those who have a hard time with stairs. It would be nice to have (on the outside of windows) something to keep the sun out - as it used to be in the past. When the sun is shining in, no solution but to draw the curtains and stay in the dark. Also would be nice if the terrace allowed protection for the sun - as is, it is impossible to sit outside on hot summer days. Too bad, as it is a wonderful terrace facing the river. Furthermore, the large space of grass under the trees, facing the river, could be used to have summer bbq or picnics. Finally, the restaurant needs a serious upgrading, as it definitely does not measure up to the standing of the hotel. Very nice, helpful and friendly personnel, which helps overlook the shortcomings.

AccorHotels certified review
Desmond L. Couples - 21/08/2017
« Moderate hotel showing signs of needing upgrade »

Satisfactory if uninspiring room. General decor in public ares awful. Dinner in restaurant: limited menus although helpful staff. Breakfast in room incomplete as no butter or jams and orange juice from bottle not presse as requested.

AccorHotels certified review
Paul W. Families - 20/08/2017
« Disappointing as our booking was supposedly cancelled but our card was charged and instead of the superior room booked we ended up with 2 basic rooms so ended up all sleeping separately »

As above very disappointed

AccorHotels certified review
S Families - 15/08/2017
« Good hotel, service needs improving »

Hotel & Rooms itself were good, nothing bad to say. Service at reception was excellent. However restaurant service was not good. Impossible to get anyone's attention; there was no menu, we were asked to decide 'beef, veal, or chicken' on the spot. A first for us! Food quality disappointing too. We were not given any receipt - it was to be put on the room bill. Next morning found many errors and added items on our food bill, however staff on reception were very helpful to remedy these mistakes. Would definitely recommend hotel, but would recommend avoiding restaurant.

AccorHotels certified review
Erik H. Couples - 10/08/2017
« very satisfactory »

The room and the service were impeccable

AccorHotels certified review
Sten S. Couples - 03/08/2017
« Dark 14 July »

Nice hotel, fine terrace, big rooms BUT electricity stopped at 23.00 hrs and the breakfast table was a mess

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