Hotel - Mercure Macon Bord de Saone Hotel
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Mercure Hotel

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin 
71000  MACON
FRANCE

287 reviews
TripAdvisor Rating Based on 287 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All the rooms are air conditioned, with a view of either the river or the park. Free WIFI, excluding downloads.

  • 64 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,176 reviews

Our guest reviews for Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 287 reviews
TripAdvisor review
Couples - 19/09/2017
« Poor service, poor cleanliness, poor experience »

We love Mercures so were surprised to read a few bad reports about Macon. Benefit of doubt kicked in as we wanted to be fair but boy oh boy were we wrong. Greeting was surly on a Sunday, no real help with maps and options as is usually the case. When we saw the room's cleanliness we were not happy but given we were only there for a night we put up with it (dust behind the fridge, carpets dirty and needed deep cleaning. Breakfast was poor with a reasonable but not extensive range available; the hot food was cold, no pancake warmer etc. I suggest they visit the Mercure in Beaune to learn how to do it properly!

AccorHotels certified review
Noelle Couples - 08/09/2017
« a great stay »

Nothing could fault the position of the hotel as staying there with our dog we could go for a walk along the Soane and in the park nearby. Getting to the hotel from the motorway was very easy. Unfortunately the w/e of our stay we could have the evening meal at the Hotel as they had a fload in the kitchen so we had to search for a restaurant. We can not fault the hotel.

AccorHotels certified review
Anne M. Couples - 06/09/2017
« The hotel needs a make - over »

The floor need new carpets and it will be nice with a vacuum cleaner. The waiters in the restaurant didn't have time to serve ...

TripAdvisor review
Couples - 03/09/2017
« A terrible experience, unbelievable for the Mercure brand! »

Even if well located in a nice environment this hotel is less than poor: old style, dirty and dirty: in the front door there were more spiders than guests, I guess... All the furnitures and the "style" sent us back at the seventies... The room was plenty of powder, with a dirty old stained moquette. During all our stay, the temperature of the room was like a sauna as the air conditioning was not working properly: more or less a ventilator... we noticed the lady at the desk with no effect. Also the breakfast was very poor and not up to the Mercure brand! The staff if completetly inefficient and poorly directed, apparently with no standard, to begin with the uniforms and surely with no involvement in their job. When we arrived after 14:30 our room (superior) was not ready and (the only good thing during our stay!) we were offered a drink while waiting the room... Unbelievable from the Mercure brand!

AccorHotels certified review
Anonymous Families - 31/08/2017
« Room unsatisfactory »

Room worn down, not clean and not near the standard of Mercure elsewhere.

AccorHotels certified review
Jeffrey Couples - 30/08/2017
« Nice hotel in a beautiful location »

Nothing negative to say regarding the hotel. Nice rooms, beautiful entryway, bar and lounge. Everything has been redone recently with good taste, including the installation of a new elevator, giving access to all those who have a hard time with stairs. It would be nice to have (on the outside of windows) something to keep the sun out - as it used to be in the past. When the sun is shining in, no solution but to draw the curtains and stay in the dark. Also would be nice if the terrace allowed protection for the sun - as is, it is impossible to sit outside on hot summer days. Too bad, as it is a wonderful terrace facing the river. Furthermore, the large space of grass under the trees, facing the river, could be used to have summer bbq or picnics. Finally, the restaurant needs a serious upgrading, as it definitely does not measure up to the standing of the hotel. Very nice, helpful and friendly personnel, which helps overlook the shortcomings.

AccorHotels certified review
Desmond L. Couples - 21/08/2017
« Moderate hotel showing signs of needing upgrade »

Satisfactory if uninspiring room. General decor in public ares awful. Dinner in restaurant: limited menus although helpful staff. Breakfast in room incomplete as no butter or jams and orange juice from bottle not presse as requested.

AccorHotels certified review
Paul W. Families - 20/08/2017
« Disappointing as our booking was supposedly cancelled but our card was charged and instead of the superior room booked we ended up with 2 basic rooms so ended up all sleeping separately »

As above very disappointed

AccorHotels certified review
S Families - 15/08/2017
« Good hotel, service needs improving »

Hotel & Rooms itself were good, nothing bad to say. Service at reception was excellent. However restaurant service was not good. Impossible to get anyone's attention; there was no menu, we were asked to decide 'beef, veal, or chicken' on the spot. A first for us! Food quality disappointing too. We were not given any receipt - it was to be put on the room bill. Next morning found many errors and added items on our food bill, however staff on reception were very helpful to remedy these mistakes. Would definitely recommend hotel, but would recommend avoiding restaurant.

AccorHotels certified review
Erik H. Couples - 10/08/2017
« very satisfactory »

The room and the service were impeccable

AccorHotels certified review
Sten S. Couples - 03/08/2017
« Dark 14 July »

Nice hotel, fine terrace, big rooms BUT electricity stopped at 23.00 hrs and the breakfast table was a mess

AccorHotels certified review
Michael Families - 31/07/2017
« Satisfying stay, unfortunately no dinner possibilities »

After a long day traveling we arrived at the hotel. Already at check in the hostess told us that there was no table available for dinner, so cold completely fully booked. "So called" because when we looked at the restaurant and again later that evening, there were a lot of empty tables. Maybe there was a staffing issue, but at no time it looked fully booked. That said, all other point of our stay where satisfying.

AccorHotels certified review
Haarlem Families - 31/07/2017
« Nice looking stopover hotel with pool, poor breakfast and cleaness not top »

Look nice, bit cheaply updated (old) hotel (building). Service was just ok, like unexperienced, no eye for details or step further, dinner portions were very small, limited choice. Breakfast was poor. Floors/corridors were dirty. Next morning we found our bathroom full of insects.

AccorHotels certified review
Tim H. Couples - 26/07/2017
« Mixed »

We arrived and despite being given a key to our room, when we got to the room, the room hasn`t been cleaned and housekeeping told us we couldn`t use the room. We had to go back, with our luggage, to reception, where we were issued another room. When we arrived , it was obviously for some one else as the sofa bed was made up. We had to put this away to give ourselves more space, which is why we booked a privilege room in the first place. She failed to give us the free drinks the first time we tried to check in. There was also an issue with our account and we have not been issued with a silver account card, which the receptionist pointed out. We do not know if this is resolved and will be ringing upon our return to the UK.

AccorHotels certified review
J Families - 21/07/2017
« Dr »

Small room for family and dirty toilet

AccorHotels certified review
Andrew Couples - 17/07/2017
« mr a easter »

lovely good service nice room good parking

AccorHotels certified review
Anonymous Couples - 15/07/2017
« Correct »

Qualité resto limite

AccorHotels certified review
Framboize Couples - 10/07/2017
« Very nice stay »

We had a very nice stay at the hotel ideally situated a few minutes from the exit of the highway and near the beautiful Saône river. Our bedroom was very comfortable, in particular the bed and the bathroom. Points for improvement could be to change the carpet for a wooden or laminate parquet and to renew the cleaning brush in the toilets. We specially enjoyed breakfast, with very good products and the choice of Nespresso coffee and Palais des Thés teas. A wide choice of offers, of good quality with the friendliness of the young helpful staff who did very well to satisfy the clients, and there were a lot! The swimming pool is great and facing the Saône river, ideal to relax after a day on the road or at work! One point to improve could be to better clean the sides of the pool.

AccorHotels certified review
Ian Families - 04/07/2017
« Ideal stop over »

Nice clean hotel and very helpful staff. Good location also being only a short walk from town but with plenty of parking.

AccorHotels certified review
Anonymous Business - 30/06/2017
« Good, everything was working and fine »

Good hotel, nice stay, the only thing i missed was body lotion and other bathroom stuff.

Our most recent 20 reviews
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