Hotel - Mercure Macon Bord de Saone Hotel
Mercure Hotel Mercure Hotel

Mercure Macon Bord de Saone Hotel

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3.5/5 342 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All the rooms are air conditioned, with a view of either the river or the park. Free WIFI, excluding downloads.

  • 64 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,484 reviews

Our guest reviews for Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 342 reviews
AccorHotels certified review
Ian A. Couples - 18/04/2018
« mr »

A perfect position very good breakfast. Very poor evening meal, had to eat out which was not our intention. Booked on a three nights for two deal but still got charged for three nights. How does that work, has something been lost in translation ?

AccorHotels certified review
S. Couples - 14/04/2018
« Stop over going to South of France »

Fine but it was better last time we’ve stayed with you

TripAdvisor review
Family - 12/04/2018
« Short stay »

On our way to the south of France, well located stop over over before Lyon. This is the second time we stayed there. This time the bed & pillows were harder than last time + at the breakfast was not living up to our expectations (no more bread, the croissant was tasteless, the choice was disappointing). The cost of the extra drinks was overvalued (22€ for 25cl of wine, 8€ for a flat beer!!).

AccorHotels certified review
Anthony C. Couples - 13/03/2018
« Well positioned hotel affording a pleasant break »

Restful

AccorHotels certified review
Frank W. Couples - 04/03/2018
« The staff and the manager Adrian could not have been more helpful. »

First class with no complaints.

AccorHotels certified review
Ebrierley Families - 19/02/2018
« Pleasant stay »

A one night stop over on the way to the mountains. The hotel was clean an the staff friendly. The restaurant was a little chaotic, but pleasant.

AccorHotels certified review
B. B. Business - 17/02/2018

excellente

AccorHotels certified review
Eric T. Families - 05/01/2018
« Bad final »

Good experience expecpts when i had to pay, i booked onli e ans was supposed to have used my accord points for the stay and the person on the desk was not at all helpfull to try to see why system did not considered it, and had to pay almost full.

AccorHotels certified review
Alasdair B. Couples - 24/12/2017
« Very disappointing »

On arrival the reception failed to ask if we required dinner reservation for our evening meal, luckily the restaurant could accommodate my wife and I. On entering the room (114) I checked the window security and found that both widow locks were broken and one fell out. I went to reception requesting another room which we were subsequently given. The second room (113) the beverage facilities were poor only one tea and one bottle of water for two people, but two of coffees? We could have asked for more. Shaving mirror ball joint was damaged and the mirror could not be positioned to suit, shower soap dispenser had been damaged previously and was left tenuously supported by the bracket, another soap bottle had been left on the shower tray. First impressions are important and unfortunately this hotel did not live up to the Mercury standards. The only saving was the food which was excellent and restaurant staff pleasant, friendly and very helpful.

AccorHotels certified review
Lynette Couples - 29/11/2017
« Pleasant, clean and welcoming »

We were very pleased with our stay here. We did not make a reservation as we could see that there were rooms available on a website. The lady who booked us in was very pleasant to us considerating that we did not have a reservation. She gave us an upgraded room for the standard price and with breakfast it was cheaper than using booking.com. The room was comfortable, clean and pleasant.

AccorHotels certified review
David M. Couples - 04/11/2017
« Brilliant location and super friendly and helpful staff »

The hotel is in a great location and our stay was comfortable and very tranquil. The staff are super friendly and helpful. Tye only thing I would say is that this is an older building and although perfectly clean and comfortable, is very much in need of a serious update.

AccorHotels certified review
S. E. Z. Business - 02/11/2017
« business trip »

the whole experience was pretty good. The only thing I didnt like was the Internet connection. My room was locked in the third floor and the internet connection was very slow.

TripAdvisor review
Couples - 25/10/2017
« Stop over »

Stayed here for a night on our journey through France. Loved the free, secure parking. Slight hiccup when they had difficulty finding our reservation. Reception area very clean and smart. We had requested a river view room and that is what we got and we were thrilled that there was a regatta in progress. However, there was a nasty stain on the carpet of our room. The receptionist explained that they are renovating the rooms floor by floor and they hadn't got to the 3rd floor yet. That was the only bad mark against the hotel. Staff and service generally was very good.

AccorHotels certified review
Anonymous Solo - 23/10/2017
« double pricing »

I booked through website a fare including breakfast. Upon payment i was told there wasn't breakfast included so i paid for it. Once back home i found breakfast was included. How can i ask for refund?

AccorHotels certified review
Alain L. Couples - 21/10/2017

cadre agreable , hotel confortable

AccorHotels certified review
David S. Couples - 09/10/2017
« evening dinner disappointed »

good hotel most staff pleasant. disappointed evening meal and one member of reception poor. other than that well done,will stay here again .

AccorHotels certified review
Anonymous Couples - 02/10/2017
« Great position but service needs improving »

Hotel has a great positon near the river and parks with a short work to the old town area of Macon. The room was of a good size and clean. Breakfast on Sunday can only be described as chaotic, limited food, tables not cleared, scrambled eggs that were brought out were cold (not even warm) and I was told to wait five minutes and the food warmer would heat it (unbelievable!) The second day was a lot better. Staff were in the main very good but probably not enough staff or training to cope with the amount of customers and to deliver the required level of service.

TripAdvisor review
Couples - 25/09/2017
« Easy to fix »

Great front of house staff greeted with a smile. I opted for upgraded room . Halloween had came early, cobwebs in the corners with spiders present net curtains filthy . Smell of cigarette smoke during the night in the first floor room ! One set of towels and robe for 2 people . Still waiting for reception to send the additional robe. 2 sets of towels sent up instead. Only one member of staff covering breakfasts, over worked and not happy. Mr ACCOR YOU or some one from your team need to book in here in to see for yourself. I have to side with the previous reviews regarding the room standard . Far below normal 4 star , on the plus side great beds !

AccorHotels certified review
Philip M. Couples - 19/09/2017
« OK place to stay »

We have stayed at this hotel a number of times travelling to and from the South. It is convenient, car parking is good. Unfortunately in recent years the cleanliness and service have become slightly below par. The restaurant used to be excellent but is now low end of Ibis quality. This time we booked a premium room and found that the bottom bed sheet was for a single bed, we managed the Sunday night but had to ask twice for it to be changed. We still had a comfortable nights sleep both nights.

TripAdvisor review
Couples - 19/09/2017
« Poor service, poor cleanliness, poor experience »

We love Mercures so were surprised to read a few bad reports about Macon. Benefit of doubt kicked in as we wanted to be fair but boy oh boy were we wrong. Greeting was surly on a Sunday, no real help with maps and options as is usually the case. When we saw the room's cleanliness we were not happy but given we were only there for a night we put up with it (dust behind the fridge, carpets dirty and needed deep cleaning. Breakfast was poor with a reasonable but not extensive range available; the hot food was cold, no pancake warmer etc. I suggest they visit the Mercure in Beaune to learn how to do it properly!

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