Mercure Macon Bord de Saone Hotel 4 stars

TripAdvisor rating 3.5/5 424 reviews
Mercure Macon Bord de Saone Hotel
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Hotel extras

  • Family Rooms for up to 4 people

  • Free, enclosed private car park

  • Outdoor swimming pool

  • Restaurant and terrace overlooking the River Saône

  • Fully equipped meeting rooms

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Swimming pool
  • icon_thalassoNearby
  • Fitness centre Nearby
  • Well-being
  • Children's Club for 3 to 6 years
  • Golf Nearby
  • Tennis
  • Boat excursions Nearby
  • Bicycles rental Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin
71000
macon
france

Tel: +33385219393

Fax: (+33)3/85391145

Contact email

Check-in from 15h00

Check out up to 12h00

  • ARRET JEAN MOULIN :   A G

  • By plane

    LYON ST EXUPERY At 91.2km / 56.67 miles

  • By car

    A 40 At 2.7km / 1.68 miles

  • By car

    A6 At 6.1km / 3.79 miles

  • By train

    MACON LOCHE At 8.4km / 5.22 miles

  • By train

    MACON VILLE At 2.8km / 1.74 miles

GPS :46.318093, 4.842326

Our accommodations

Fall in love with the harmonious blend of elegance, modernity and comfort in your fully renovated room. You'll be charmed by our peaceful and spacious rooms with views of the River Saône or the park.

Classic Room with 1 king-size bed

  • Max. number of persons: x2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

PRIVILEGE ROOM with 1 king-size bed and 1 sofa bed

  • Max. number of persons: x4
  • Area: From 22
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Family Room with 1 king-size bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 22
  • Wireless internet in your room
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

AU FIL DE L'O

Type of cuisine: Regional

At the Au Fil de l'O restaurant, you can enjoy traditional seasonal cuisine based on local produce. This restaurant will delight individuals, families and groups of friends or colleagues alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MATISCO

Photo non contractuelle / Strictly non binding

24-hr bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more
Mercure Macon Bord de Saone Hotel Meeting Room

Our guest reviews for
Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,120 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

424 reviews

Nice hotel for a stopover on your way to the South of France

Customer review rating 3.9/5

Alain Couples - 08/04/2019 AccorHotels certified review

Nice hotel for a stopover on your way to the South of France. We stayed one night. The rooms are very nice for a Mercure (almost like a Novotel, except the standard Mercure-level bathroom). But the dinner at the restaurant was a mess - food was decent but clearly there isn’t enough staff so service was terrible (mixed up orders, more than an hour waiting between starter and main course, mistakes on the bill...).

Dear ALAIN D., We thank you for your remarks, it is always positive to receive feeback. We will share your comments with our team and we will keep on trying to do our best to improve the quality of our services Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely,

Very pleasant stay

Customer review rating 3.9/5

Anonymous Families - 25/02/2019 AccorHotels certified review

Efficient friendly service, clean room and good breakfast

Dear WESTON S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 3.9/5

Br Business - 12/02/2019 AccorHotels certified review

Pleasant stay Efficient check-in. Easy parking. One remark on the bad smell coming from the restroom.

Dear BRUNO R., we thank you for this comment. We hope to see you soon in our hotel. Have a good day Cassandra

Worst mercure stay to date

Customer review rating 3.9/5

Jo M. Families - 24/12/2018 AccorHotels certified review

Hot breakfast poor offering and bacon and sausage completely burnt and sat there for a very longtime. Wasn’t given our usual welcome drink voucher Beds uncomfortable Rooms smelt Customers smoking in lifts Tissues and toilet roll in rooms not filled up Would not stay in this one again

Dear JOANNE M., Thank you for taking the time to tell us about your experience in my hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, cassandra

OK.

Customer review rating 3.9/5

Irene Couples - 12/11/2018 AccorHotels certified review

Well situated, nicely repaired and refurbished. Constantly changing personnel - those who were there before repairs and supervised the work are gone. New personnel is actually new every time we stop in Macon. They are getting younger and less and less experienced and most nowadays have no clue as to where anything is, how to respond to anything one asks except with an empty look or a stare. Beds are too hard (it’s like sleeping on a cement slab), the terrace no longer protected from the sun (thus unusable in summer), the restaurant still not up to a 3-star hotel.

Dear IRENE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Families - 15/10/2018 AccorHotels certified review

Great staff well look after and made every effort to help! Brilliant. Only down side was a car blaring music screeching around outside in the middle of the night. Not the hotels fault though :)

Dear GREG P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good overnight stopover

Customer review rating 3.9/5

Anonymous Couples - 12/10/2018 AccorHotels certified review

Convenient stopover and good car parking. Staff ok but not very inspiring. Food was also ok . Didn't go into town as it seemed a fair walk. Room very comfortable

Dear MARTIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Reliable

Customer review rating 3.9/5

Mrs T. S. Couples - 18/09/2018 AccorHotels certified review

This hotel is a favourite as an overnight stop as it is reliable with easy parking and is next to the river if you want to go for a pleasant evening walk, (wearing suitably well worn shoes as there are no proper paved areas around the streets ). The hotel has a restaurant and a good buffet breakfast.

Dear S. T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Appeared under-staffed

Customer review rating 3.9/5

Smithwitch Couples - 17/09/2018 AccorHotels certified review

Delay at check in, initially no one at the desk, and then one person arrived to deal with a check out and our check in. I could have used remote check in, but experience has shown that one still has to wait for check on the only computer on the desk and programming of key cards. We had a nice, spacious room, and the air conditioning worked. The bed was comfortable, but the pillows were thin offering little support. Drink before dinner? No one serving in the Bar. Again, two customers waiting and no service. The Bar is visible from the Front Desk, but that was not staffed either. Again when it came to checkout, no one at the Desk, it needed a serious bash of the bell to bring someone from the Restaurant.

Dear MARGARET S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great for the family

Customer review rating 3.9/5

Diego Families - 17/09/2018 AccorHotels certified review

We made a short stop in our route to holidays. Was just perfect! We even plan to come back for a long weekend Thanks a lot

Dear DIEGO L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel Mecure Macon

Customer review rating 3.9/5

Anonymous Couples - 12/09/2018 AccorHotels certified review

Overall Ok

Dear CHRISTOPHER O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable night in a modern hotel with good parking facilities

Customer review rating 3.9/5

Paul J. Solo - 10/09/2018 AccorHotels certified review

Check-in was simple having used the online facility in advance. The room was spotless, the bed comfortable and the bathroom totally separate from the bedroom. The hotel is in a great location and the surroundings are very quiet. I opted for dinner rather than have breakfast the following morning and I enjoyed my meal.

Dear PAUL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mercure au Bord de la Saone is a good quality hotel situated in a very pleasant and tranquil environment.

Customer review rating 3.9/5

B. Couples - 03/09/2018 AccorHotels certified review

Appreciated the efficient, friendly and professional hotel service after a tiring and difficult journey by road from Luxembourg arriving later than expected. Also welcome was the availability of good restaurant service and meal from 20h30 and acceptance of our small dog in room and restaurant Room was rather small but nicely prepared - in the bathroom there was a noise of running water on and off constantly during the night which was a little disturbing. Beds were a little hard. Disappointed that price did not include breakfast. Good and uncomplicated connection to WIFI was welcome.

Dear GRAHAM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs management attention

Customer review rating 3.9/5

N M. Couples - 25/08/2018 AccorHotels certified review

The toilet wouldn't flush, water out if the tap was brown with dirt in it. They moved us to another room--the TV didn't work . A promise from the front desk to be there in 5 minutes was "forgotten". Meals were average. Staff were pleasant but they are obviously not being supervised to achieve Mercure standards. Not worth the money.

Good

Customer review rating 3.9/5

Rupert F. Families - 21/08/2018 AccorHotels certified review

Good staff good breakfast ordinary rooms

Unacceptable level of service

TripAdvisor rating 3.5/5

Ian Y Couples - 18/08/2018 TripAdvisor review

We chose this hotel because we are ACCOR members, and it was an ideal stopover on our journey from Frejus to Calais. At reception, we asked specifically if we could be upgraded to a Privilege room which is part of our membership. The receptionist checked and gave us a room key which was not a Privilege room. We checked with a chambermaid that there were such rooms available and, on our second request, were then provided with an upgrade. We then noticed that all English-speaking TV channels were unavailable - we coudn't get anyone in Reception to annswer our phone and so I went down to complain. We were told that someone would be sent up to deal with this: however, after more than 30 minutes wait, I then had to go down to Reception again to complain. Clearly, the receptionist had ignored my initial request.since the employee who did come to deal with this was actually sitting in the office with the receptionist!This level of guest- service is totally unacceptable for a four star (allegedly) hotel, and I hope - and expect -that as a result of this review appropriate management action will be taken - either re-train the reception staff or dismiss them.

Great place to stay

Customer review rating 3.9/5

Katherine Families - 13/08/2018 AccorHotels certified review

We stayed for one night while travelling south. Good hotel in a great location.

Friendly welcoming staff in comfortable quiet hotel

Customer review rating 3.9/5

C. F. Families - 05/08/2018 AccorHotels certified review

Excellent overall. Very helpful reception staff. Well appointed hotel rooms. Good breakfast. The perfect stopover hotel.

After a bit of a minor issue on arrival (room not ready) we had yet again another fantastic stay

Customer review rating 3.9/5

Garry F. G. Couples - 02/08/2018 AccorHotels certified review

Always a pleasure to stay in this hotel. Excellent staff, fab location and super rooms. Only issue we had this year was after checking in we arrived at the room to find the maids were still cleaning.

Very poor - an amateur operation

Customer review rating 3.9/5

Malcolm G. Couples - 31/07/2018 AccorHotels certified review

Great location. Nice Room. No sign of any management. Room needed lots of small repairs. Staff young & inexperienced. Nice but hopeless. Stayed at lots of Mercures. This one uniquely poor. And it has been poor for several years.

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