Hotel - Mercure Paris St Lazare Monceau hotel
Mercure Hotel Mercure Hotel

Mercure Paris St Lazare Monceau hotel

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4.0/5 307 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 117.00 EUR Non member rate
From 111.15 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Breakfast
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Airport shuttle
    • CHARLES DE GAULLE (Paying)
    • PARIS ORLY (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Airport shuttle
    • CHARLES DE GAULLE (Paying)
    • PARIS ORLY (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-14:00 / 20:00-22:30
    • Opening hours : Week-end 11:00-14:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable and inviting rooms renovated with a traveling theme. Equipped with flat-screen TV, safe, bathtub or shower, radio, minibar, air conditioning, and WIFI. Connecting rooms are available on request for families.

  • 51 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 549 reviews

Our guest reviews for Mercure Paris St Lazare Monceau hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 307 reviews
AccorHotels certified review
Tom C. Business - 21/11/2017
« Tom C. »

It was very nice

AccorHotels certified review
Kate M. Couples - 18/10/2017

Really enjoyed my stay here, the room was lovely and clean, the service was pleasant and friendly and I can't praise the luggage holding service enough.

AccorHotels certified review
Peter &. C. Couples - 11/10/2017
« Wonderful hotel, centrally placed, friendly staff »

We had a wonderful time at the hotel. It was furnished to a high standard and was great value. Staff were very friendly and approachable. Very close to metro and within short walking distance to city centre.

AccorHotels certified review
Kee Friends - 02/10/2017
« Very helpful staff and location is convenient with easy access to public transport. »

My classmate and I stayed for four days. Receptionist, Ms Ourel Dialo has been most helpful in explaining to us how to go about taking the public transport to many places of interests.

AccorHotels certified review
Ram Couples - 27/09/2017
« OK stay, not quite up to 4* quality »

General room was clean. Reception staff were good. Shower door was broken, shower floor was moldy. Previous guest dirty underwear was left in the bathroom. Toilet rolls not replaced. Light from air conditioning control unit was too bright and lit up whole room. Noisy location, could hear people going up and down stairs. So did not get good sleep.

AccorHotels certified review
Karen W. Couples - 19/09/2017
« Stay was good but think breakfast could improve »

We loved staying with yourself it was our 27 th wedding anniversary. But breakfast lady not happy . Gentleman was wonderful also reception desk man was great 1st class

AccorHotels certified review
Helena C. Couples - 19/09/2017
« Below average »

I was very disappointed with the hotel. It's advertised as 4* but was not like any 4* I have stayed in. Firstly, it's very annoying to have to go up and down to ask for things as the telephones didn't work. Wifi wasn't provided on check in (had to ask for it). No info on check out time given or in the room. Only one robe even though it was booked for 2 people. Only one cup on the first night even though booked for 2 people. Water was not replenished on the second day. On the plus it was very clean and reception staff were helpful when asked for questions.

AccorHotels certified review
Anonymous Families - 03/09/2017
« Not top »

Room is old although privilege. We were cold. There was no heating. Products were not replaced on a daily basis

AccorHotels certified review
Anonymous Couples - 26/08/2017

Breakfast was a disappointment. Each morning I had to ask for baguette, and charcuterie. ,Bacon was always finished, sausages only. Room cleanliness always excellent.

AccorHotels certified review
Jules S. Friends - 27/07/2017
« Hospitality »

Check in was great ,the Lady who received us was very nice despite language barrier ,upon stay Geofry was absolutely amazing ,helped us with city navigation and very prompt to help.Except the black gentlemen who cared less about attending or apologising about the fore alarm that woke us up at the crack of dawn.He couldn't be bothered he was about to change his shift so couldn't care less about us.Terrible guy.And he needed a long shower .Reception was full of stench while he on duty .

AccorHotels certified review
Mr. M. W. Families - 18/07/2017
« Horrible »

he had to sleep with the window open. There was allot of noise, and bugs came in the window. the result is that we did not get very much sleep. I have taken this matter up with our travel agent. We were told by the check in staff the matter would be fixed that day. the night staff later told us it had been broken for several weeks.

AccorHotels certified review
Sisi Y. Business - 29/06/2017
« standard hotel for business, convenient location »

The location is convenient, 1 stop to Place de Clichy, or even walking is ok. The hotel is quite Ok, bed is very confortable, bathroom is bigger than normal Paris hotel. Stayed 4 nights there, no hot water on 3rd night, seems an issue for whole building, I could only take shower on next early morning when hot water is back. On the last night, Air-condition didn't work well the whole night (in that week, Paris experienced the hottest period of 38 degree average in the day). Standard continental breakfast served in the morning, the breakfast room is small, as normal in Paris. Overall, a very standard hotel for business stay, I chose it just because the convenience to Line 13 to Clichy.

AccorHotels certified review
M W. Couples - 21/06/2017
« Good stay »

Nice room, well appointed, quiet.

AccorHotels certified review
Anonymous Business - 17/06/2017
« Very small room. Disappointing reception desk service. »

Room was the smallest I ever seen, even in Paris. I wonder how the hotel could have received its 4 stars.. Regarding the reception, I came back after dinner, around 23h15 and the door was locked. Nobody there to open it, nobody at reception. When finally somebody arrived and opened the door, it was to discover that garbage bins were in the elevators. Not very clean, not to mention smell and hygiene !!

AccorHotels certified review
Mrs L. G. Couples - 09/06/2017
« Extremely Happy »

Thank-you all very much for making us feel welcome, Thank-you to Gregory and all staff, for all the help and guidance which made our stay very comfortable and enjoyable. I would recommend the Mercure to family and friends without hesitation and I would certainly stay again. Thank-you Paris!

AccorHotels certified review
Anonymous Solo - 31/05/2017
« Helpful staff. »

I booked through Accor website and found the room as described. The staff were helpful, the room clean and quiet. Within walking distance of the metro and shops.

AccorHotels certified review
Anonymous Friends - 30/05/2017
« Fantastic time »

Lovely hotel, friendly, helpful polite receptionists. Great location. Would stay again. Great room, clean, modern. Lovely bathroom. Good storage , TV , fridge and tea making facilities. Minor complaint breakfast was lovely but sometimes the serves were slow to top up/replace food and were a little unfriendly, this may just be a language barrier but the breakfast itself was lovely. There were 8 of us we had booked via expedia but initially 4 were charged a lot more. This was corrected quickly and politely, howvere I still feel all 8 were a little overcharged compared to what we had expected to pay.

AccorHotels certified review
Anonymous Business - 24/05/2017
« satisfactory »

room was fine. Very disappointed with breakfast facilities. When arrived for breakfast the only tables free were full of uncleared plates and cutlery from the previous users. As a result I did not take breakfast

AccorHotels certified review
Robinson Families - 18/05/2017
« staffs are helpful »

2 last days, breakfast was slow. foods not complete, staff on desk during ng check in was very helpful and friendly.

AccorHotels certified review
Anonymous Business - 11/04/2017

Overall experience was good. However, there were two shortcomings. Bathtub draining issue and wifi was not working for one night. Had to rely on SIM card data connection to take a webex call. Dining plate and spoon / fork were not made available in the room.

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