Hotel - Mercure Paris 17eme St Lazare Monceau
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Mercure Hotel

Mercure Paris 17eme St Lazare Monceau

99 bis Rue de Rome 
75017  PARIS
FRANCE

283 reviews
TripAdvisor Rating Based on 283 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air Conditioning
  • Airport shuttle
    • CHARLES DE GAULLE (Paying)
    • PARIS ORLY (Paying)
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air Conditioning
  • Airport shuttle
    • CHARLES DE GAULLE (Paying)
    • PARIS ORLY (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-14:00 / 20:00-22:30
    • Opening hours : Week-end 11:00-14:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable and inviting rooms renovated with a traveling theme. Equipped with flat-screen TV, safe, bathtub or shower, radio, minibar, air conditioning, and WIFI. Connecting rooms are available on request for families.

  • 51 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 426 reviews

Our guest reviews for Mercure Paris 17eme St Lazare Monceau

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 283 reviews
AccorHotels certified review
Sisi Y. Business - 29/06/2017
« standard hotel for business, convenient location »

The location is convenient, 1 stop to Place de Clichy, or even walking is ok. The hotel is quite Ok, bed is very confortable, bathroom is bigger than normal Paris hotel. Stayed 4 nights there, no hot water on 3rd night, seems an issue for whole building, I could only take shower on next early morning when hot water is back. On the last night, Air-condition didn't work well the whole night (in that week, Paris experienced the hottest period of 38 degree average in the day). Standard continental breakfast served in the morning, the breakfast room is small, as normal in Paris. Overall, a very standard hotel for business stay, I chose it just because the convenience to Line 13 to Clichy.

AccorHotels certified review
M W. Couples - 21/06/2017
« Good stay »

Nice room, well appointed, quiet.

AccorHotels certified review
Anonymous Business - 17/06/2017
« Very small room. Disappointing reception desk service. »

Room was the smallest I ever seen, even in Paris. I wonder how the hotel could have received its 4 stars.. Regarding the reception, I came back after dinner, around 23h15 and the door was locked. Nobody there to open it, nobody at reception. When finally somebody arrived and opened the door, it was to discover that garbage bins were in the elevators. Not very clean, not to mention smell and hygiene !!

AccorHotels certified review
Mrs L. G. Couples - 09/06/2017
« Extremely Happy »

Thank-you all very much for making us feel welcome, Thank-you to Gregory and all staff, for all the help and guidance which made our stay very comfortable and enjoyable. I would recommend the Mercure to family and friends without hesitation and I would certainly stay again. Thank-you Paris!

AccorHotels certified review
Anonymous Solo - 31/05/2017
« Helpful staff. »

I booked through Accor website and found the room as described. The staff were helpful, the room clean and quiet. Within walking distance of the metro and shops.

AccorHotels certified review
Anonymous Friends - 30/05/2017
« Fantastic time »

Lovely hotel, friendly, helpful polite receptionists. Great location. Would stay again. Great room, clean, modern. Lovely bathroom. Good storage , TV , fridge and tea making facilities. Minor complaint breakfast was lovely but sometimes the serves were slow to top up/replace food and were a little unfriendly, this may just be a language barrier but the breakfast itself was lovely. There were 8 of us we had booked via expedia but initially 4 were charged a lot more. This was corrected quickly and politely, howvere I still feel all 8 were a little overcharged compared to what we had expected to pay.

AccorHotels certified review
Anonymous Business - 24/05/2017
« satisfactory  »

room was fine. Very disappointed with breakfast facilities. When arrived for breakfast the only tables free were full of uncleared plates and cutlery from the previous users. As a result I did not take breakfast

AccorHotels certified review
Robinson Families - 18/05/2017
« staffs are helpful »

2 last days, breakfast was slow. foods not complete, staff on desk during ng check in was very helpful and friendly.

AccorHotels certified review
Anonymous Business - 11/04/2017

Overall experience was good. However, there were two shortcomings. Bathtub draining issue and wifi was not working for one night. Had to rely on SIM card data connection to take a webex call. Dining plate and spoon / fork were not made available in the room.

AccorHotels certified review
Anonymous Couples - 10/04/2017

Great reception and service, excellent location, nothing to complain about - fantastic stay

AccorHotels certified review
Anonymous Business - 08/04/2017

Horrible stay. Very bad night staff. Made me pay the city TAx at check in and later they charged ir again at checkout. Soooo slow receptionists 15 minutes to checkout. Never coming back.

AccorHotels certified review
Anonymous Couples - 04/04/2017

The hotel staff and overall stay was great. People were very helpful and the room stayed clean with fresh linens everyday. My only complaint really, the water for the shower kept changing and the actual shower head was difficult to figure out how to place for shower use. Also smelling cigarettes pretty much constantly

AccorHotels certified review
Anonymous Friends - 01/03/2017

The room, rather small but nice and clean and everything needed was there.Comfortable beds, nice furniture, WI-fi. Excellent breakfast (great variety of coffees & teas , good quality of food nice served ). The tube station is very close and the location is good (2 stops before Moulin Rouge). I will highly recommended .

AccorHotels certified review
Anonymous Couples - 21/02/2017

Enjoyed the room except for a problem with the shower head. It doesn't fit into the wall holder.

AccorHotels certified review
Anonymous Couples - 18/02/2017

Clean, well appointed room. Welcoming check in. However 3 thing disappointed - shower head not working (replaced with one only marginally better), kettle with no on/off switch (successfully replaced), breakfast is until 10.30 and on arriving at 10.15 we were told we were late hence there was only scrambled egg left in the cooked section, implication being it was too late for any more. When you are paying that price for a hotel and you arrive before breakfast is finished you don't expect to be told that. It was more annoying given that the only thing my wife could eat at breakfast was the cooked stuff - pastry/bread etc is not good for her.

AccorHotels certified review
Anonymous Couples - 22/01/2017

Mouldy bathroom, room odour (damp from small room and mouldy bathroom), absolutely not 4 stars. FIRE ALARM?

AccorHotels certified review
Anonymous Business - 21/01/2017

The stay was mostly pleasant. I felt that the room was a bit run-down (lots of scuffs on walls and skirting boards, paint peeling from bathroom ceiling). The in-room heating system was not working but a portable heater was provided instead. Some Gold Le Club privileges were not offered (e.g. no welcome drink). The bed was comfortable and reception staff were friendly and efficient.

AccorHotels certified review
Anonymous Couples - 01/01/2017

Room was nice. Small for a 4 star privelege room though. I understand this is Paris though! My only concern was lack of consistency in restocking the room. Never knew if coffee would be there or water/cokes. Mostly not even after multiple complaints.

AccorHotels certified review
Anonymous Business - 26/12/2016

quite OK

AccorHotels certified review
Anonymous Couples - 15/12/2016

The stay was very nice. Our room was clean and tidy. The front desk staff was always helpful. We would definitely stay here again.

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