Hotel - Novotel Madrid Center
Novotel Hotel Novotel Hotel

Novotel Madrid Center Hotel

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4.0/5 1,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Buffet Breakfast
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycle hire facilities

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 22 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,054 reviews

Our guest reviews for Novotel Madrid Center

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,178 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 19/10/2017
« A home away from hame »

comfortable and familiar, you know what you get

AccorHotels certified review
Martin H. Families - 19/10/2017
« Novotel Madrid Centre »

We had an enjoyable family stay at Novotel Madrid Centre. The staff were accomodating at all times and the room was a good size and clean. The facilities in the room and around the hotel itself were very good. The location is also good for Retiro Park and the Metro. My only disapointment was that the swimming pool was closed. The complimentary drink on arrival was a nice touch.

AccorHotels certified review
H.osman Solo - 18/10/2017

I felt very welcomed, a team of friendly and efficient staff - from the moment I checked in. Unfortunately, I had felt rather awkward that the front entrance was occupied by smokers - so I had to go in and out of the hotel braving the heavy smells of smoke....

AccorHotels certified review
Phil Business - 17/10/2017
« Pleasant experience »

Stayed at the hotel while attending a conference. Food was enjoyable and service was generally of a high quality. Strangely the room door could not be locked from the inside. Would have appreciated LAN and HDMI cables to be present in the room or available on request.

AccorHotels certified review
Mr E. M. Business - 17/10/2017
« MR »

Very enjoyable

AccorHotels certified review
Aissam C. Couples - 17/10/2017
« c. aissam »

Excellent

AccorHotels certified review
Jesus S. Solo - 17/10/2017
« Excellent location to explore Madrid »

It was great, the staff was very polite and effective and the location was perfect to walk to places I was interested to see in the Salamanca neighborhood.

AccorHotels certified review
Anonymous Business - 17/10/2017
« Okay »

Bed comfortable. Defective iron ruined a brand new expensive scarf. Hotel smells of sewer in places. Food okay but not great. Elevator door wouldn't open on my floor several times (was able to go down 1 floor and it opened there).

AccorHotels certified review
Lola Couples - 17/10/2017

Regular

AccorHotels certified review
Emilio Families - 16/10/2017
« Too hot »

The air conditioning doesn't work and the temperatures was 26.5ºC inside the room. We had difficulty sleeping at night. The hotel front desk used to be crowded. On the other hand, the style and arrange of the room was fine. We loved the coffee and the water bottles courtesy of the hotel. The Wifi coverage and signal was perfect.

TripAdvisor review
Ivy042078 Couples - 16/10/2017
« Good location, friendly and helpful staffs. »

Will definitely stay here again. Just 5-7 minutes walk to Goya metro station, shops and resturants. If you fancy a bit of a walk, you can visit some main tourist attractions and high end shops. We give cleanliness 4/5. It's a newly renovated hotel but I think they have to give extra attention in thier shower areas. The room were we stayed, all was satisfactory except for the shower area, needs more cleaning especially at the edges of the folding screen. Staffs are friendly and helpful. Wifi works very well. We didn't slept very well. We're not sure if it just is being new to the place or the mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Two thumbs up! Thanks a lot for you kindly comment Ivy, it is always a pleasure to receive positive feedback. We hope to surprise you with the coming changes that we will have in the hotel soon! We wait for you here, in the same place ;) Kind regards from Madrid, LUcía S. @NovotelMCenter

AccorHotels certified review
Ivy Couples - 15/10/2017
« good location »

We had a pleasant stay. Good value for money.

AccorHotels certified review
Chris Business - 14/10/2017
« I loved my week in Madrid! »

The hotel location (around the corner from a metro station) was very convenient, and also a nice walk to Retiro park. The hotel staff was helpful, the room was clean and wonderful, and the breakfast buffet was great! I would definitely stay here again.

AccorHotels certified review
Lourdes D. Families - 13/10/2017
« Excelent location »

The hotel is within walking distance of almost everywhere. A 15 minutes stroll to Puerta de Alcala, 15-20 minutes stroll to Serrano, 15 minutes to Parque El Retiro and a 5 minute walk to El Corte Ingles . The room is very clean and modern, the bed is very comfortable, the hotel itself has a huge lobby and a beautiful entrance.

AccorHotels certified review
N. L. Solo - 12/10/2017
« Pleased with the quality of the room. The meals at the restaurant were very good. »

I enjoyed my stay at the Hotel. The room I booked was well maintained and cleaned to a high standard. The general presentation of the public areas was good. The restaurant served some good and tasty meals, although there perhaps could be improved screening between the foyer and reception areas around the dining area. Hotel staff were polite and friendly.

AccorHotels certified review
Erez M. Couples - 12/10/2017
« a good stay, but... »

the hotel is very nice, big room, rich breakfast, helpful staff.it was a very pleasant stay. but...few things: no "real" double bed - two beds together with two blankets. no bathrobes (as promised). some of the lights didn't work - two standing lamps in the lunge area and on on the shower. one night the water just stopped while i was in the shower. and finally, as i mentioned before we came that it was my wife birthday- you promised "a complementary for her and a birthday’s card" - and we didn't get it.

AccorHotels certified review
Anonymous Business - 11/10/2017
« Excellent staff »

I left the hotel the day before and they gave me the nightly fee back

AccorHotels certified review
Elberjae Couples - 10/10/2017
« Comfortable stay »

Modern and clean hotel with friendly and helpful staff. Recommended as a base for visiting Madrid. The beds were sleeping great and I had the impression that the decor of the rooms has recently been renewed. The provided service was excellent also when I requested a room change.

AccorHotels certified review
Adams Business - 10/10/2017
« Good business hotel »

Decent hotel, very clean. Rooms and the building lack very much natural light, so it can be a bit depressing. The bar and food are decent and the breakfast is excellent. The pool was closed during my stay, so I hope they fix it soon

AccorHotels certified review
Al B. Business - 10/10/2017
« Pleasant Stay at the Novotel Hotel Madrid Center »

The rooms were nice and clean, and the staff was always extremely friendly. Any questions or requests were answered or resolved with a smile. Since I do not speak Spanish, it was nice that many of the staff spoke English. While it would have been nice to have more than news in English on the TV, I was able to download from Netflix and the Wi-Fi experienced no lag or dropped signal. The breakfast was an exceptional value and something I ensured I never missed. Overall, I would say it was a great stay.

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