Hotel - Novotel Madrid Center
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Novotel Hotel

Novotel Madrid Center Hotel

O Donnell 53 
28009  MADRID
SPAIN

1,046 reviews
TripAdvisor Rating Based on 1,046 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 22 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,288 reviews

Our guest reviews for Novotel Madrid Center

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,046 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Zooley Families - 09/08/2017
« Very comfortable hotel. »

Special thanks for king surprise for our anniversary. Great breakfast!

AccorHotels certified review
Durwin Families - 09/08/2017
« Great hotel. »

Had a great time. Comfortable room. Great breakfast. Only thing missing is a swimming pool. Would stay again.

AccorHotels certified review
Sacha C. Couples - 09/08/2017
« Excellent customer service »

All staff are extremely helpful and rooms spacious with hotel being in a great location.

AccorHotels certified review
Aldo G. Couples - 08/08/2017
« As expected from Novotel in Madrid »

Perfect attention, very nice room, need to say more?

AccorHotels certified review
Anonymous Families - 07/08/2017

It was only one night we stayed at your hotel, but I can say that de room was perfect for oyr family.

AccorHotels certified review
Rob Business - 04/08/2017
« Good »

Overall it was good. Except the temperature in the meeting rooms. Too cold.

AccorHotels certified review
Nbynw Families - 31/07/2017
« Enjoyable stay »

Very enjoyable stay, the hotel is well situated to metro lines and the airport express bus route, the surrounding area is pleasant, more residential than tourist led. Plenty of shops and restaurants within 5 minutes walk and the Retiro park too which is great on a summers evening. The desk were professional and very helpful when we had a query, all other staff acted in the same manner. Room was excellent in very good order and well cleaned daily. Breakfast was very good though the one day went at 9:30 there was a noticeable down turn in quantity and many things appeared to have run out, the mature gent on the juice station was a sight to be seen. I will stay here again when next in Madrid.

AccorHotels certified review
James W. Families - 30/07/2017
« First choice for Madrid »

Another excellent stay, this hotel is always our first choice for Madrid. The hotel combines modern facilities with great old fashioned customer service.

AccorHotels certified review
Martijn Families - 29/07/2017
« Price/value okay for outside center. »

Price/value okay. No pool, contrary to what is mentioned on your own Dutch webpage. Bad matrasses, one side of the double all bend trough. Workers present on roof right above our room from 07:30 in the morning till 19:30. Moving building materials over our balcony all day, stayed at 6065. Only showers, no bathtubs in the rooms. Cleaners left balcony doors open twice after cleaning, with easy access for neighbouring rooms. Middle of stay someone removed our shower for no apperent reason. We had to request it's return at servicedesk. Airco perfect. Nespresso nice, but no mentioning of grades of cups. Not enough hooks for towels or bathrobes.

AccorHotels certified review
Anonymous Business - 28/07/2017
« No sunlight »

I did not like the room because it did not provide any sunlight.

AccorHotels certified review
Migueel G. R. Business - 28/07/2017
« correct, sobrio, limpio.  »

Satisfactoria

AccorHotels certified review
Pilar Families - 27/07/2017
« Correcto. »

Satisfactoria.

AccorHotels certified review
Julio P. Couples - 27/07/2017
« Comfortable hotel, conveniently located, reasonable price! »

We enjoyed very much our stay in the Novotel Centre Madrid. Very comfortable rooms, clean and well furbished and equipped. Good breakfast and food options in the surroundings. Very helpful reception staff. Good and safe location!

AccorHotels certified review
Miguel F. M. Families - 25/07/2017
« great hotel »

the hotel is renew and very confortable near the city center and with great look and servive and really noce breakfast

AccorHotels certified review
Oksana A. Solo - 25/07/2017
« Convenient for a solo traveller »

Stay was good and it is very recommendable for business people. Breakfast variety was great especially freshly made juices. Staff at the reception i very helpful.

AccorHotels certified review
Roger Business - 25/07/2017
« Great experience »

It was very good

AccorHotels certified review
Chirag T. Couples - 24/07/2017
« Not a great experience »

It was my honeymoon stay which was already mentioned during my reservation but i did not find any staff knowing it and greeting us. I did not felt any hospitality from Accor group. I work in Radisson Blu in faridabad (India) and thought Accor group would be providing the better hospitality but you proved me wrong. Swimming Pool was not operated. The Check In experience was horrible and the old person who checked me in also. Thanks Chirag

AccorHotels certified review
Marlen Families - 24/07/2017
« It was surprisingly a very good experience  »

It was a very good experience and affordable

AccorHotels certified review
Sanjiv M. Families - 23/07/2017
« Awesome  »

Very good courteous staff, excellent rooms. Amazing spread of breakfast. Got warm welcome with welcome drinks and basket of goodies at the door.

AccorHotels certified review
Kermoud Families - 23/07/2017

We Had great time, the hotel location is great the room was spacious a part some broblems in the bathroom and the sound that comes from the AC. The most fabulous was the breakfast the fresh fruit and vegetable juices was the best. We will be coming back very soon.

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