Novotel Madrid Center Hotel 4 stars

TripAdvisor rating 4.0/5 2,243 reviews
Novotel Madrid Center
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+ 25 Services
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Room 1

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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Pool (June 1 - Sep 30, 2018) on the rooftop terrace with stunning views of the Madrid skyline.

  • Enjoy use of a free exclusive "Handy" smartphone throughout your stay.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Terrace pool open from June 1 to September 30, 2018
  • Fitness centre
  • Services for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 22 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Madrid Center

O Donnell 53
28009
madrid
spain

Tel: +34912214060

Fax: (+34)91/5745601

Contact email

Check-in from 14h00

Check out up to 12h00

  • EMT TRANSPORTE :   28 26 C 2 O DONNELL

  • EMT METRO MADRID :   LINEA 6 O DONNELL

  • By plane

    MADRID BARAJAS At 12km / 7.46 miles

  • By train

    ATOCHA At 3.6km / 2.24 miles

GPS :40.421618, -3.672168

Our accommodations

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room

Standard Room with queen-size bed and sofa bed.

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room

Standard Room with twin beds and sofa bed.

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room

Standard room with a queen-size bed + 2 free children's beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room

Executive Room with queen-size bed and lounge area

  • Max. number of persons: 4
  • Wireless internet in your room

Executive Room with terrace

  • Max. number of persons: 4
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Superior Suite with king-size bed

  • Max. number of persons: 4
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room

Our restaurants and bars

EAT BAR

Type of cuisine: Gourmet

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EAT BAR

Photo non contractuelle / Strictly non binding

The dynamic and adaptable Eat Bar by Novotel is the heart of life at the hotel. Enjoy a range of services, from aperitifs to lunch in a relaxed environment. Watch sports on the large VideoWall and feel like you are there.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 800

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Novotel Madrid Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,366 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,243 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Contemporary hotel in a quiet area but near the center

TripAdvisor rating 4.0/5

Stay36482961297 Friends getaway - 16/08/2019 TripAdvisor review

Contemporary style hotel in a quiet area with very friendly staff. Very clean with excellent amenities. Excellent buffet breakfast with lots of variety. Inviting rooftop bar for sunbathing or nightcap. Close to metro station and bus stop.

Great hotel!

Customer review rating 4.5/5

Ff Families - 14/08/2019 AccorHotels review

Fantastic location. Great service.

Best hotel I‘ve staxed so far

Customer review rating 4.5/5

Nicoleta H. Families - 13/08/2019 AccorHotels review

Lovely hotel. Great location, friendly staff, perfect amenities. Breakfast was very good, lots of quality food and great coffee. Can’t say enough good words about this hotel. Great bar service and kids friendly. Would recommend it.

Good, but expected for more

Customer review rating 4.5/5

Lena Families - 13/08/2019 AccorHotels review

We ordered Executive room for 4 nights. For the 1st night we got room 7048 - very dark room, without windows and ... without door in the shower. And not like in the pictures from the website. May be it is good in some cases - in ours (with kids) - no. For the next 3 nights the Hotel changed the room to 5090 - good room even with a view from the windows. In spite the coffee machine was in the room - each time we needed to ask for a capsules to make a coffee. We got the room without soap/shampoo at all. Also needed to ask for it. The pool is so small that I wouldn't call this "a pool". We got a welcome drink - very nice extra - thank you. Also WiFi was quite slow at the Hotel.

Amazing staff, lovely hotel!

Customer review rating 4.5/5

Eve R. Couples - 12/08/2019 AccorHotels review

From the minute we stepped foot out of the taxi the staff at the hotel were so kind. Alberto ( I think his name is ) outside made our stay! He was so friendly and professional. The pool is lovely! Breakfast was nice and bed was comfy. Thank you

Excellent stay

Customer review rating 4.5/5

Ellie M. Families - 12/08/2019 AccorHotels review

We had a great stay! Thank you!

Modern hotel with excellent service

TripAdvisor rating 4.0/5

reto6065 Solo travel - 12/08/2019 TripAdvisor review

This Novotel is one of the better ones I have stayed. First of all, the service is perfect wherever you go. Having a (rather small) pool is a big advantage in a city hotel and it was used by (too) many guests and ran out of sun lounges or even chairs. It is only open from 11 am to 9 pm so the early morning swim is not possible, can we change the opening times? Close by are a few eating places if you're not keen on hotel food. The buffet breakfast is "not to be missed". I'll come again.

Great location, friendly staff, clean hotel.

Customer review rating 4.5/5

Richard E. Families - 11/08/2019 AccorHotels review

Really enjoyed our stay. Good location for exploring Madrid. Excellent family room. Had a pool, tasty food at the Eat Bar and very friendly staff. Very pleased.

Great name, big hotel, little attention to detail

Customer review rating 4.5/5

Rodrigo Families - 11/08/2019 AccorHotels review

while the room was ok, the breakfast was not terrible (fried eggs looked terrible). Received letter from reception with no date asking me to pay my bill two nights before check out. I felt like a criminal. I asked reception (night shift) what was the point of having my credit card as guarantee at check-in then? the answer was vague and unconvincing arguing its the hotel policy to ask for full payment over a certain limit. the service at the bar/restaurant was not up to Novotel sandards. For example asked clearly for pizzas for my kids and they brought something else. When I asked the waitress to clean the floor under bar table I was going to sit she rang the cleaning department rather than quickly pick up the small food leftover from the floor. I could not wait for the cleaning personnel to arrive so I left disappointed as I wanted to sit at that particular table. I was never offered to include my le club points at check in. I now have to contact Novotel to retrospectively add my stay in Madrid!

A very pleasant stay

Customer review rating 4.5/5

Miguel Families - 10/08/2019 AccorHotels review

The hotel is located very close to Goya, within the Barrio de Salamanca. The rooms are modern, clean and tidy. The breakfast buffet was excellent from every point of view. And the staff was kind, accessible and professional. In addition, after a long day walking in Madrid, you can relax in the terraza bar. Summing up a perfect hotel to stay while visiting Madrid.

Nice clean and very good service

Customer review rating 4.5/5

Oa Couples - 07/08/2019 AccorHotels review

Good location, close to goya metro which is easy to travel across the city. Room was clean, breakfast was very good and the staff was friendly.

general very nice hotel.

Customer review rating 4.5/5

Christian T. Couples - 07/08/2019 AccorHotels review

The bed in my room was missing a wheel so it rocked when moving around. The breakfast was very crowded and there was not enough people to clean the tables. Otherwise the service was very nice and the staff I was in contact was very friendly and delivered and good service.

Customer review rating 4.5/5

Anonymous Families - 05/08/2019 AccorHotels review

Agradable.

Excellent Stay

Customer review rating 4.5/5

Martin Families - 04/08/2019 AccorHotels review

We thoroughly enjoyed our few days in Madrid. The hotel reception staff were very helpful with any questions and requirements we had.

Very good

Customer review rating 4.5/5

Sergio V. Business - 03/08/2019 AccorHotels review

Like always Very sympathetic people, Rooms comfortables

A nice hotel in Madrid

Customer review rating 4.5/5

Mg Business - 30/07/2019 AccorHotels review

Stayed for 4 nights at the Novotel Madrid Center. An enjoyable and comfortable stay. The staff were excellent and very helpful. The facilities were great, modern and clean. The location was ok, a little far from the center but nothing that a good walk couldn't overcome. Some nice places to eat out.. Overall a great experience for my first stay in Madrid.

Comfortable

Customer review rating 4.5/5

Anonymous Couples - 28/07/2019 AccorHotels review

Love the dark room .Bar 24/7

Not the best stay

Customer review rating 4.5/5

Panagiotis D. Business - 27/07/2019 AccorHotels review

My room was noisy, the water pressure really low and WiFi speed even lower.

Good hotel, nice room

Customer review rating 4.5/5

Dan Families - 21/07/2019 AccorHotels review

Overall it was nice, except the following thing... our room was on inner court across the housekeeping room from 4 th floor, who made a lot of noise early in the morning( before 8 am) talking very loud, slamming things with their window open. Even if we said this to the reception , they did the same every single morning... we wree on vacation and spent some money on that room. At the breakfast it was like in the jungle, I think the manager could do something regarding this, for example ask someone from the staff to assign the table for guests, to avoid the jungle....

Nice stay

Customer review rating 4.5/5

Bassem Families - 21/07/2019 AccorHotels review

Helpful staff, clean, comfortable

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