Novotel Madrid Center Hotel 4 stars

TripAdvisor rating 4.0/5 2,213 reviews
Novotel Madrid Center
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+ 25 Services
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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Pool (June 1 - Sep 30, 2018) on the rooftop terrace with stunning views of the Madrid skyline.

  • Enjoy use of a free exclusive "Handy" smartphone throughout your stay.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Terrace pool open from June 1 to September 30, 2018
  • Fitness centre
  • Services for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 22 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Madrid Center

O Donnell 53
28009
madrid
spain

Tel: +34912214060

Fax: (+34)91/5745601

Contact email

Check-in from 14h00

Check out up to 12h00

  • EMT TRANSPORTE :   28 26 C 2 O DONNELL

  • EMT METRO MADRID :   LINEA 6 O DONNELL

  • By plane

    MADRID BARAJAS At 12km / 7.46 miles

  • By train

    ATOCHA At 3.6km / 2.24 miles

GPS :40.421618, -3.672168

Currently, close to our hotel

The Fallen Angel statue, Madrid, visit

From 01/01/2011 to 31/12/2019

At 1.2 km

Tour of the Plaza de la Independencia

From 01/01/2018 to 31/12/2019

At 1.4 km

National Library, Madrid, visit

From 01/01/2010 to 31/12/2019

At 1.6 km

Visit to the Palacio de Comunicaciones

From 01/01/2018 to 31/12/2019

At 1.8 km

Visit to the Prado Museum

From 01/01/2011 to 31/12/2019

At 1.9 km

Tour of the Royal Botanical Gardens, Madrid

From 01/01/2011 to 31/12/2019

At 2 km

Balenciaga and Spanish painting, exhibition

From 18/06/2019 to 22/09/2019

At 2 km

Manet, Degas: impressionists and photography, exhibition

From 15/10/2019 to 26/01/2020

At 2 km

Visit to the Reina Sofia Museum

From 01/01/2010 to 31/12/2019

At 2.4 km

Our accommodations

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Standard Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with queen-size bed and sofa bed.

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with twin beds and sofa bed.

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard room with a queen-size bed + 2 free children's beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with queen-size bed and lounge area

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with terrace

  • Max. number of persons: ‌4
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Suite with king-size bed

  • Max. number of persons: ‌4
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

EAT BAR

Type of cuisine: Gourmet

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EAT BAR

Photo non contractuelle / Strictly non binding

The dynamic and adaptable Eat Bar by Novotel is the heart of life at the hotel. Enjoy a range of services, from aperitifs to lunch in a relaxed environment. Watch sports on the large VideoWall and feel like you are there.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 800 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Novotel Madrid Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,196 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,213 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very satisfied

TripAdvisor rating 4.0/5

ksanae007 Family - 20/07/2019 TripAdvisor review

Staff super friendly, delicious food, and comfortable clean room ... pleasant overall experience 👌 only minus parking 25euros extra cause no parking lock inside the hotel. But still very satisfied...

All ways exceptional service!!

Customer review rating 4.5/5

Anonymous Business - 18/07/2019 AccorHotels certified review

I stay here on business frequently and I’m always impressed by the quality of your employees. They are extremely accommodating, always go out of their way to be helpful and friendly.

Little disappointed

Customer review rating 4.5/5

M. Business - 18/07/2019 AccorHotels certified review

No Platinum welcome or upgrading last two weeks Bedroom not cleaned yesterday when l came back at 9pm

Nice hotel

Customer review rating 4.5/5

Kw Friends - 18/07/2019 AccorHotels certified review

Beautiful room. Very comfortable. Nice location to walk around, not too touristy. About 15 min walk to local hop on tour of test of city. Rooftop pool very enjoyable.

Customer review rating 4.5/5

Anne N. Families - 18/07/2019 AccorHotels certified review

Good size room for the family of 4. Very good location. Convenient to public transport and major spots for attraction. Staff are friendly.

Always welcome at the Novotel Madrid Center

TripAdvisor rating 4.0/5

Alexandre B Couples - 18/07/2019 TripAdvisor review

I'm always very well welcomed at the Novotel Madrid Center. The hotel is really nice, modern, the rooms are very comfortable. They have a nice rooftop bar/swimming pool to chill out. The team is always very nice, attentive and extremely professional. I always stay there and never had a single issue. The location is really nice, close to Retiro Park by walking, Goya and O'Donnell Metro stations and also the commercial zone behind the hotel.

Good

Customer review rating 4.5/5

Will Business - 14/07/2019 AccorHotels certified review

Good, I was very busy, so simple and efficient service was perfect

Business trip in Madrid

TripAdvisor rating 4.0/5

laurentbromet123 Business - 13/07/2019 TripAdvisor review

Nice location, kind employees, taxi station at the hotel. Big infrastructure: many tourists ( buses) , noisy breakfast but really nice however. My room was very noisy (above big street even if 5th floor.

Thanks for sharing your experience Lauren We will take good care about these things. Hope to see you back soon. Best wishes from Madrid, novoteMcenter

Good experience

Customer review rating 4.5/5

Pilar Families - 12/07/2019 AccorHotels certified review

Very nice and profesional staff at the counter. Clean and tidy rooms . The only thing I could comment is that you have no options for the linen in your bed. There is a big cozy quilt but no top sheet, and that quilt is really warm.

Great but the pool is too small :(

Customer review rating 4.5/5

Juan Couples - 11/07/2019 AccorHotels certified review

I chose this hotel purely for the pool as I knew it would be pretty hot in summer. The pool is way too small for the amount of guess the hotel has. Otherwise everything else was great. Good size room, good bed, good location, etc

One of the nicest Novotel

TripAdvisor rating 4.0/5

zajawka Solo travel - 11/07/2019 TripAdvisor review

It is a very nice hotel in a quiet zone of Madrid. The rooms are large, beds comfortable, all in good conditions. There is a fantastic terrace with a small pool and super friendly service. I always stay there if I can.

OH YEAH!!! Thank you Zajawka, we love to read reviews like yours, thanks a lot for sharing. Here you have your hotel in Madrid, come back soon. Best wishes, Lucía S. @NovotelMcenter

Pleasant stay

Customer review rating 4.5/5

Mike Couples - 10/07/2019 AccorHotels certified review

Nice hotel, good location which is easily accessible from airport. Clean and modern rooms and reception. Tge roof terrace and pool was a great addition.

Goof

Customer review rating 4.5/5

Anonymous Families - 10/07/2019 AccorHotels certified review

Ok

As Good as Always

Customer review rating 4.5/5

Paul S. Friends - 10/07/2019 AccorHotels certified review

I've stayed here on multiple occasions and it's always good. I try to book a room with a terrace if possible as that gives a way to escape the city and relax outside in semi-privacy.

Very nice hotel with all facilities somebody could need

Customer review rating 4.5/5

Oliver Friends - 09/07/2019 AccorHotels certified review

The rooms were spacious and comfortable, equipped with a very nice bathroom. Located very well in the city center of Madrid. The Hotel itself is super modern with a small pool on the top of the building. The lobby is very well organized and has 3 reception counters as well as 1 Priority counter for LeClub-Members (I liked that in particular) as it makes LeClub-Members really valued. Staff was friendly and professional. I would definitely recommend this hotel. I’m sure it’s one of the best Novotels worldwide.

Amazing experience

Customer review rating 4.5/5

Tania Couples - 09/07/2019 AccorHotels certified review

We had an amazing stay. Incredible staff and fantastic accommodation.

novotel madrid center

Customer review rating 4.5/5

M S. L. Families - 09/07/2019 AccorHotels certified review

Location of the hotel is good with public bus nearby to and from the airport. It is also not that far from city centre if one choose to walk. It is also near to the Wizink Center and El Corte Inglés department store if one prefers to shop locally. The most disappointing thing is the so-called swimming pool. We did bring our swimming gear but once we saw how big the pool was, we just simply forget it.

Comfortable

Customer review rating 4.5/5

Federico Business - 08/07/2019 AccorHotels certified review

Great location and friendly staff

Finding our room in a rabbit Warren. Did not feel safe if there was to be an evacuation

Customer review rating 4.5/5

Kathryn D. Couples - 07/07/2019 AccorHotels certified review

Accommodation and dining was all good. I found the high occupancy size overwhelming and locating our room was difficult. I will not stay at such a large hotel again.

Lovely hotel but breakfast could be better

Customer review rating 4.5/5

Adp Families - 06/07/2019 AccorHotels certified review

Really enjoyed the hotel but cooked breakfast was never hot. Luke warm at best.

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