ibis Queretaro Hotel 3 stars

TripAdvisor rating 3.5/5 312 reviews
ibis Queretaro
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+ 15 Services
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Queretaro

Av Bernardo Quintana No 302
Col Centro Sur
Queretaro
76090
queretaro
mexico

Tel: +5244 2690 1000

Fax: (+52)44 2690 1001

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    QUERETARO At 29km / 18 miles

GPS :20.579205, -100.362142

Our accommodations

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with twin double beds

  • Max. number of persons: 4
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN PASTA & GRILL

Type of cuisine: International

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Lunch

14:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 20

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Queretaro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,185 reviews

tripadvisor

TripAdvisor Rating 3.5/5

312 reviews

Quick review as a frequent visitor

TripAdvisor rating 3.5/5

JG T Family - 24/09/2019 TripAdvisor review

The IBIS hotel in Queretaro is one affordable and nice option for those seeking for a business casual class option in that city. I've been visiting the hotel for the last three years, when recently it opened doors and since then I have visited in time to time. I have seen how it has keep the good work in the restaurant., however I've also seen how the infrastructure has lacked of a proper maintenance, giving a sense of unnecesary and a fast aging. One of the two elevators is not working, and some posters seen along the hotel are in bad shape without replacing them.

Dear guest: We very much appreciate your comments regarding your stay at the Ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location and comfortable for a short stay

Customer review rating 4.3/5

Susana Business - 02/09/2019 AccorHotels review

Check in was easy and fast, the room conditions were good and breakfast was well served with great variety

Estimada huesped: Le agradecemos enormemente sus comentarios en relación a su estancia en esta su casa Hotel ibis Queretaro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Antonio Rangel Gerente General

Una sola palabra Excelente!!

Customer review rating 4.3/5

Eduardo Business - 13/06/2019 AccorHotels review

Amables, confortable, agradable

Dear EDUARDO C., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Great

Customer review rating 4.3/5

Juan M. S. Business - 07/05/2019 AccorHotels review

It was just what I needed, a nice place to stay, dinner was enough as the breakfast was too.

Dear JUAN MANUEL S. MEDINA, We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Comforable & convenient area

Customer review rating 4.3/5

Elena M. Business - 29/04/2019 AccorHotels review

clean rooms, kind staff & comfortable beds

Dear Luz Elena M., We very much appreciate your comments regarding your stay at the ibis Queretaro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel Gerente General

Excelente

Customer review rating 4.3/5

Maria D. C. M. M. Couples - 28/04/2019 AccorHotels review

Agradable

Dear MARIA DEL CARMEN MOYA M., Muchas gracias por su amable calificación. Estaremos encantados de recibirlo en su próxima visita a la ciudad. José Antonio Rangel Gerente General

Average satisfaction

Customer review rating 4.3/5

Dayana N. R. Couples - 21/04/2019 AccorHotels review

I consider it is important to separate rooms asignated to pets fron the ones to guests, different floors for guests with pets. Breakfast was not on time the promise was at 6 am and it was not ready.

excellent hotel

Customer review rating 4.3/5

Anonymous Business - 11/04/2019 AccorHotels review

perfect hotel to stay in Querétaro, good facilities and management

Good location bad staff

TripAdvisor rating 3.5/5

Daydream13010568770 Business - 08/04/2019 TripAdvisor review

Hotel is so close to the Congress Center. So if you are travelling to Queretaro for business purposes the location is great. But the receptionists are so amateur. All the rooms need general maintenance.

SATISFACTORIA

Customer review rating 4.3/5

Fernando R. F. Business - 01/04/2019 AccorHotels review

CONFORTABLE

Dear FERNANDO F., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Muy confortable

Customer review rating 4.3/5

Juan N. Business - 26/02/2019 AccorHotels review

Muy confortable y satisfactorio

business

Customer review rating 4.3/5

Danrrod Business - 25/02/2019 AccorHotels review

They made me feel a good experience staying there

Customer review rating 4.3/5

Laura Business - 21/02/2019 AccorHotels review

Comoda

CONFORTABLE

Customer review rating 4.3/5

Rosy A. Business - 28/01/2019 AccorHotels review

UN LUGAR AGRADABLE Y EXCELENTE PARA DESCANSAR.

Dear Rosa A., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

cold breakfast, so so beds, polite personnel

Customer review rating 4.3/5

Juan C. Business - 07/12/2018 AccorHotels review

I expected a better stay than I got, I have been in other Ibis hotels and the experience was better. Also I stayed on another hotel the next night and I was much satisfied with the bed quality and food. You have room for improvement.

Dear Juan Carlos C., Thank you for taking the time to share your comments concerning your stay at the ibis Queretaro. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Ricardo Uribe Gerente General

Good one night stay

Customer review rating 4.3/5

Jorge B. Friends - 04/12/2018 AccorHotels review

For one night stay price, location and room quite ok.

Dear Jorge B., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General
Customer review rating 4.3/5

Anonymous Business - 16/11/2018 AccorHotels review

no confortable, poco amables

Estimado/a Teresa V., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Queretaro. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Uribe Gerente General

Great place to stay prior to an early morning flight

TripAdvisor rating 3.5/5

LBRoanokeVA Couples - 12/11/2018 TripAdvisor review

This is the second time that we have stayed at the Ibis Queretaro before leaving on an early flight the next morning. Check-in is easy and there is a restaurant there at the hotel. The rooms are very small, but have everything you need for a short overnight stay. Very reasonable price. My only complaint would be the rain-head shower which means you wash your hair even if you don't want to!! The desk clerk made reservations for a taxi to take us to the airport the next morning.

so so

Customer review rating 4.3/5

Rolando Business - 15/09/2018 AccorHotels review

Im not feel confortable con small spaces. Im sorry

Dear Rolando P., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General

Good for a one night stay

Customer review rating 4.3/5

Oskar M. Business - 14/09/2018 AccorHotels review

Everybody was fiendly and prices is acceptable, but rooms are not very accommodating... late at night, when I arrived, there were no real options for dinner. And those available too expensive for what they offer...

Dear OSKAR III M., We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General
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