Grand Mercure Zhengzhou West

TripAdvisor rating 5.0/5 76 reviews
Grand Mercure Zhengzhou West
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI, satellite TV

  • French style dessert with traditional Chinese tea break

  • Hot spring thermal water from 2000 meters underground

  • Exquiste lobby bar provide drinks, snacks

  • Dynamic fitness center and swimming pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Zhengzhou West

No 1 Xintian Road
Zhongyuan District
450000
zhengzhou
china

Tel: +8637166126666

Fax: (+86)371/66126667

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    XINZHENG AIRPORT At 45km / 27.96 miles

  • By plane

    XINZHENG AIRPORT At 45km / 27.96 miles

  • By car

    ZHENGSHAO HIGHWAY At 16km / 9.94 miles

  • By train

    ZHENGZHOU WEST At 20km / 12.43 miles

  • By train

    ZHENGZHOU WEST At 20km / 12.43 miles

GPS :34.682861, 113.488326

Our accommodations

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Business Desk
  • Pillow Menu
  • Iron

Superior Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Business Desk
  • Pillow Menu
  • Iron

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 55
  • Business Desk
  • Iron

Deluxe Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 55
  • Wireless internet in your room
  • Business Desk
  • Iron

Superior Suite with 1 King Bed

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Business Desk
  • Iron

Deluxe Suite with 1 King Bed

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Business Desk
  • Iron

Hot Spring Room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 55
  • Wireless internet in your room
  • Business Desk
  • Iron

Our restaurants and bars

M CAFE

Type of cuisine: Cafe

With a modern design, M café offers luxurious dining experience. Our Chef will serve you an amazing experience with various seafood and fresh grill station, international buffet and the local cuisine, along with tantalizing desserts. 24h/24 room service.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YU YAN CHINESE RESTAURANT

Type of cuisine: Chinese

13 exquisite Chinese PDRs, from warm to luxury, from classic to fashion, We devote to provide authentic Henan cuisine with characteristic and typical dishes of different countries integrated with local features and an exclusive dining memory for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUTTERFLY LOBBY BAR

Photo non contractuelle / Strictly non binding

The 158 m² bar can host 35 guests. It offers a wide selection of cocktails, imported wine and liquors and coffee and tea. Homemade snacks and desserts are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 589

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Grand Mercure Zhengzhou West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

135 reviews

tripadvisor tripadvisor

TripAdvisor Rating 5.0/5

76 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very luxury Hotel

TripAdvisor rating 5.0/5

henrybaihn Business - 22/05/2019 TripAdvisor review

The surrounding of the hotel is very perfect. The view from the window is very nice. The room is very clean and quiet as well as big. You can feel very relax here and have the hot spring inside the room. The buffet breakfast and dinner are yummy and have lots of foods to choose. The service is good and staffs are very freindly when meeting. It's a very good place for holidays. I will choose here upon my next visit to Zhengzhou city.

尊敬的顾客: 感谢惠赐有关下榻 Grand Mercure Zhengzhou West 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快

We very much enjoyed our stay. I rated a 9 rather than 10 because the music in the swimming pool and changing rooms was very offensive and loud. Otherwise I would rate a 10.

Customer review rating 4.6/5

Kang M. Couples - 11/01/2019 AccorHotels review

Everything, except the above mentioned music was excellent. Staff, food, cleanliness, comfort, was excellent. Thank you all so much. We will definitely recommend this hotel to our friends and family!!

Dear Mark C., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

So wonderful

Customer review rating 4.6/5

Jeff J. Business - 25/06/2018 AccorHotels review

Hotel facilities range of decorative and elegant, unique style, reflects the European classical architectural style.

Dear Junjie J., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst house keeping in Accor

Customer review rating 4.6/5

Mr. H. Business - 27/04/2018 AccorHotels review

2 nights stay in the hotel, nice property but many missing things in the room. House cleaning service is absolutely poor & non-professional at all.

Dear Peihua H., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not considerate

Customer review rating 4.6/5

Alex Business - 20/01/2018 AccorHotels review

Since it is heavy snow on the arrival day, roads are closed in many areas, hotel should call to new gust and see if the new gust needs any assistance to reach hotel or allow to cancel booking (you have to understand that your hotel is far from city, train station and airport)

Dear Alex, Thank you very much for taking the time to give us feedback about your experience at Grand Mercure Zhengzhou West. We are so sorry to hear about the circumstances you’ve met here. Your feedback has been shared with our Reservation and Front Office teams and we all look forward to welcoming you back to the hotel in the near future. Warm regards,
Customer review rating 4.6/5

Anonymous Business - 02/05/2017 AccorHotels review

Very nice set-up, excellent quality of the rooms. Very well trained and friendly staff.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in zhengzhou