Mercure Selangor Selayang 4 stars

TripAdvisor rating 3.0/5 35 reviews
Mercure Selangor Selayang
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+ 22 Services
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Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD
JALAN PS 11 PRIMA SELAYANG
BATU CAVES
68100
kuala lumpur
malaysia

Tel: +60361289999

Fax: (+60)361289998

Contact email

Check-in from 14h00

Check out up to 12h00

  • METROBUS :   KUALA LUMPUR JALAN IPOH

  • By plane

    KLIA At 76km / 47.22 miles - Shuttle paying

  • By plane

    SUBANG AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    KL SENTRAL At 17.7km / 11 miles

GPS :3.243774, 101.651781

Currently, close to our hotel

Citrawarna Festival

From 01/09/2019 to 01/09/2019

At 12 km

Kuala Lumpur Festival

From 01/07/2019 to 31/07/2019

At 12 km

Malaysia's National Day

From 31/08/2019 to 31/08/2019

At 12 km

The Petronas Towers: Entrapment in Kuala Lumpur

From 01/01/2019 to 31/12/2019

At 12 km

Our accommodations

All rooms feature either a comfortable double bed or 2 single beds and offer practical amenities required for a pleasurable stay including high speed WIFI access. Comfortably accommodate up to 2 adults.

Superior Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: City side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Double Bed, Executive Floor

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds, Executive Floor

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 Double Bed and sofa

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite with 1 queen-size bed and sofa

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

MERAKI

Type of cuisine: International

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

MERAKI BAR

Photo non contractuelle / Strictly non binding

The bright and cheery Bar offers a delectable range of refreshments and light snacks.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Selangor Selayang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

248 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

35 reviews

Convenient stay with amazing breakfast, but room cleanliness not up to standards

Customer review rating 4.0/5

Edit M. Couples - 15/06/2019 AccorHotels certified review

We arrived quite late, checkin was a bit slow but ok. Room seemed dirty and done up quick rather than precisely. Carpet was full of fluffs and crumbles-seemed it wasnt hoovered?. There was a used soap and 1-2pieces of hair in showercabin. Cosmetic tray at sink was quite dusty, towels were folded in a rushed manner (not nicely folded). Room did not have fresh smell. As it was very late and we tavelled all day we did not complain but went straight to bed. Breakfast was amazing. Checkout bit slow again.

Friendly staff and comfort room.

Customer review rating 4.0/5

Hope F. (. H. Couples - 12/06/2019 AccorHotels certified review

Very clean and comfortable.. Staff very good and polite. Been here for so many times never disappoint me with the cleanliness!

Good!

Customer review rating 4.0/5

Peifang Couples - 11/06/2019 AccorHotels certified review

clean & nice ,just my floor too low cant see any view from the room hope the room price can included with breakfast :(

It was below expectation

Customer review rating 4.0/5

Jyoti I. Couples - 06/06/2019 AccorHotels certified review

The speed for check in and check out was good. We booked a suite room and the room was on the 2nd floor with no club faciliaties at all. Room was somewhat ok but the toilet was a disappointment, for 2 of us it was so small. the layout was a put off with so many doors. Room was dusty and not cleaned properly. the table had sticky stains , The breakfast was the same for all 3 nights.

Room is comfortable

Customer review rating 4.0/5

Anon Friends - 02/06/2019 AccorHotels certified review

Room has great ambience. However i gave 6 because firstly the reception staffs are not really welcoming except the Malay lady she was really nice. The Chinese girl has very unwelcoming eyes. Next the front desk/housekeeping does not know what 'toiletries' mean. The buffet manager? also shouted at his staffs. Also please control the coming guests as it was all China tourists and they were making noise up till 3am.

Very Good ..TQ

Customer review rating 4.0/5

Alixander V. Business - 30/05/2019 AccorHotels certified review

I have been upgraded due to low occupancy. It shown how not stingy is your property. TQ

Great stay

Customer review rating 4.0/5

Nur F. B. M. Business - 29/05/2019 AccorHotels certified review

The room was comfortable and clean. Overall service was excellent

Satisfied.

Customer review rating 4.0/5

Suriani Families - 26/05/2019 AccorHotels certified review

The room is spacious but the carpet needed well vacuumed. The staffs are very friendly and helpful. I enjoyed the stay and definitely will come to stay again in the future.

Good

Customer review rating 4.0/5

Era A. Business - 25/05/2019 AccorHotels certified review

Good

Cleanliness

Customer review rating 4.0/5

Tutel Couples - 22/05/2019 AccorHotels certified review

when we checked-in to the room, the toileteries from the previous guest still inside the bathroom and the floor still having little of rubbish..

Good room services. Good breakfast.

Customer review rating 4.0/5

Joko W. Business - 21/05/2019 AccorHotels certified review

I got good room services and the breakfast has rich menus that I could try from traditional to western style.

Overall okay, but unsatisfied with lift services...extremly slow and only 1 out of 3 lift was functioning.

Customer review rating 4.0/5

Suzi Business - 18/05/2019 AccorHotels certified review

Room was clean. Staffs were good,efficient and friendly.

Wonderful

Customer review rating 4.0/5

Jeyalatha G. Couples - 18/05/2019 AccorHotels certified review

Polite staff, extremely tasty food and beautiful room.

room smelly

Customer review rating 4.0/5

Des Families - 15/05/2019 AccorHotels certified review

the room was so smelly but request for Non smoking room but can smell cigarete smoke.

Grace

Customer review rating 4.0/5

Grace Solo - 14/05/2019 AccorHotels certified review

It was a pleasant stay throughout. Glad I choose executive floor to avoid noise from other large group guest.

Comfortable

Customer review rating 4.0/5

Farrah Solo - 08/05/2019 AccorHotels certified review

So comfortable and reasonable price. A bit frust because there is no bathtub provided as the advertisement.

Room Service - Air Condition

Customer review rating 4.0/5

Anonymous Families - 04/05/2019 AccorHotels certified review

Called twice to the reception requesting to inspect the aircond not functioning well. Promise to send a technician but did not show up until my departure.

Dear En. Ahmad, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Business trip- Comfy, close to uitm selayang(meeting venue)

Customer review rating 4.0/5

Hassan Business - 28/04/2019 AccorHotels certified review

Ok, new building, nice and friendly receptionist, but to improve on cleanliness- my room still dusty and had rubbish inside. Room is not spacious, but its good that toilet is seperated from bath area however no area to hang cloth inside bathroom. Breakfast- the food is average, no variety. Some more, they need some time to refill the food, so we need to wait for few minutes. Overall ok

Always satisfied with the hotel

Customer review rating 4.0/5

Ryu D. Families - 25/04/2019 AccorHotels certified review

Nice room.. Cleanliness is so superb.. Nice staff also.. But very disappointed with the breakfast..

Frustrated with the quality service for breakfast...

Customer review rating 4.0/5

Carlos B. Families - 25/04/2019 AccorHotels certified review

Good environment.. But for breakfast the staff didn't refill all the food.. I'm going breakfast about 9 am.. How come so many food they don't refill???

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