Mercure Kuala Lumpur Shaw Parade 4 stars

TripAdvisor rating 4.0/5 483 reviews
Mercure Kuala Lumpur Shaw Parade
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Room 1

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Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • Free daily shuttle service to Central Market and Pavilion Shopping Mall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah
55100
kuala lumpur
malaysia

Tel: +60392243030

Fax: (+60)392243039

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    KLIA At 57km / 35.42 miles

  • By train

    RAPIDKL MONORAIL At 0.8km / 0.5 miles

GPS :3.139884, 101.712267

Our accommodations

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Deluxe Room with 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Suite with Queen Bed

  • Max. number of persons: x3
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Bar provides a relaxing ambience for all guests after a long day of activities in the city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Pool Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 20 people

Find out more
Mercure Kuala Lumpur Shaw Parade Meeting Room

Our guest reviews for
Mercure Kuala Lumpur Shaw Parade

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,936 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

483 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great stay !

TripAdvisor rating 4.0/5

aminou75007 Solo travel - 21/05/2019 TripAdvisor review

Very nice staff, really helpful and considerate. Super clean and quiet. Amazing view. The breakfast is huge with great local food. The swimming pool has a bar giving an amazing view on The Exchange 106

Nice stay with easy to have local foods

TripAdvisor rating 4.0/5

Sightseer56266687679 Couples - 18/05/2019 TripAdvisor review

It is behind berjaya time square, nearby with coffee shops offering local food stalls to various tastes, easy to get grab cars and alright, stayed only one night so will try next stay with more than one night to find out more.

Large and Clean Executive Room

Customer review rating 4.4/5

C. Q. C. Friends - 16/05/2019 AccorHotels certified review

My stay was good, room comfortable and clean and so was the bathroom. It was good value for money as I booked the room, as an Accor member, when Accor had a sale. But I didnt quite like the surrounding area where this hotel is situated. There are very old shops located around and near the hotel. I gave Shaw Parade Mall, adjacent to the hotel a miss as it didnt look too pleasing to me and I didnt think I could buy what I wanted to buy. Berjaya Times Square is a 5 minutes walk away. The hotel provides a free 'one' way shuttle to The Central Market at 11am and the Pavilion Mall at 7pm. I took Grab from Pavilion back to the hotel and it costs me only MYR 6. Dont take a taxi from the road as it costs much more and if you happen to be at Pavilion use Grab to call for one or you will need to pay 2 ringgit to the concierge desk to get you a taxi as those taxis waiting by the road will probably not take you unless you pay the 2 ringgit. These taxis are metered and reliable but will cost a llittle more than Grab. The Grab app is very handy for calling a cab anytime. Breakfast was not too bad, sufficient enough, except for the Bread and Butter Pudding which astounds me. No matter where I go, I always make a beeline for the Bread and Butter pudding as it is my favourite dessert. But the Bread and Butter pudding was much to be desired at the hotel. It was all black on the crust. Was it burnt?? Next morning I checked again if it was any better but to my disappointment it was actually leftovers ''black/burnt'' bread and butter pudding. I gave this a miss, as it didnt look appertising, sadly though. Overall my stay was good but would have preferred to stay somewhere closer to the Pavilion Mall.

Good for business trip

Customer review rating 4.4/5

Champ Business - 16/05/2019 AccorHotels certified review

Suit and fit for business trip. Location is good and facility enough.

Mr

Customer review rating 4.4/5

Andrew S. Families - 16/05/2019 AccorHotels certified review

Location of hotel is convenient to reach town and also Pasar Road. Delicious foods are all around the hotel for our 3 meals. Hotel staffs are friendly and cheerful, which make our stay very relax and enjoyable irregardless of how we were dress up. We are making plans to bring more family members to stay there soon.

Early checked in!

Customer review rating 4.4/5

Robert Couples - 15/05/2019 AccorHotels certified review

Love it when you had and early flight then u arrived in the hotel for check in 4 hrs early then the staffs tried their best to make the room ready for you! It was very tired from the airport to the hotel but one of the staff Keith found the room ready for you! It was great experience

Like to stay again

Customer review rating 4.4/5

Esternprasetyo Couples - 15/05/2019 AccorHotels certified review

Small hotel but pretty good

Customer review rating 4.4/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Perfect for a family getaway in Kuala Lumpur. Location, facilities, and staff were excellent.

Boutique Hotel, Nice Staff

Customer review rating 4.4/5

J Solo - 14/05/2019 AccorHotels certified review

The first impression of the hotel is boutique. It is not a very large hotel, however, the colorful furniture, delicate decorations and its color scheme make the limited space be warm and home-feeling. This hotel is a relatively new hotel, thus, the room decorations and facilities are also relatively modern and new. The staffs in this hotel are professional and helpful in general speaking and the location of the hotel is strategic, just besides the Times Square. Overall speaking, it is a high cost-efficient choice in Kuala Lumpur.

Good care. Comfortable stay

Customer review rating 4.4/5

Surajit R. Families - 14/05/2019 AccorHotels certified review

Overall very satisfying. Cooperative staff.

So so

Customer review rating 4.4/5

Jolanta&pawel Couples - 14/05/2019 AccorHotels certified review

The room was good, the staff no so great. They couldn't answer pretty basic questions (like is water here safe to drink or brush teeth). Also guys working in the roof top pool behave weird. It's international hotel so swimming in bikini is sth normal,even in Malaysia. They could not resist staring

Friendly hotel.

Customer review rating 4.4/5

Charanjeev S. S. Couples - 13/05/2019 AccorHotels certified review

Right from the check-in to the staff who interacted with us were very polite.

Nice clean, fast free check-in/check-out

Customer review rating 4.4/5

Calvin Business - 13/05/2019 AccorHotels certified review

Everything is in order, rooms are nice and clean, AC are working well. Crew/Staffs are friendly and are ready to assist.

Friendly caring

Customer review rating 4.4/5

Cyn K. Families - 13/05/2019 AccorHotels certified review

Comfortable and feel friendly of the staffs

Another Perfect Stay @ MERCURE Kuala Lumpur

Customer review rating 4.4/5

W. C. Y. Couples - 12/05/2019 AccorHotels certified review

It’s always nice to be welcomed back by your last name and familiar faces. Perfect stay, again.

Scary wxperience I've never had before

Customer review rating 4.4/5

Joonho D. Solo - 12/05/2019 AccorHotels certified review

The room and front staff was good. But it was too scary when I saw room cleaning staff was lying on my bed when I came in to pick up my belongings I had left inside lock, though it was after I had checked out. He should be cleaning but relaxing, claiming that I already checked out. So scary thing no one would expect to happen. This must never be allowed.

Excellent service and clean place

Customer review rating 4.4/5

Xinyi Couples - 12/05/2019 AccorHotels certified review

I had a great experience in this hotel. All the staff here are extremely friendly and responsible. The place is convenient and there are a lot good foodplace nearby. Highly recommended!!!

Comfortable, clean and easy accessible hotel in KL city

Customer review rating 4.4/5

L. Y. C. Couples - 11/05/2019 AccorHotels certified review

would like to thank the management on the upgrade and welcome facilities provided. The staff are friendly, courteous and efficient. The room is very clean and comfortable to sleep in. The hotel is very near LRT and monorail and can easily access to the main places of interest. This is the 3rd time i am staying in this hotel when I visit KL.

Exellant servese

Customer review rating 4.4/5

Abdelrahman E. N. Families - 10/05/2019 AccorHotels certified review

Well treatment and nice place .. all things are fantastic ,, thanks a lot

Good hotel

Customer review rating 4.4/5

Dianne D. Solo - 10/05/2019 AccorHotels certified review

Room clean and comfortable. Staff helpful. Location good. Breakfast very asian and allergic to dairy. Would have liked scrambled eggs without milk or boiled eggs. Not able to get that.

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