Mercure Kuala Lumpur Shaw Parade 4 stars

TripAdvisor rating 4.0/5 493 reviews
Mercure Kuala Lumpur Shaw Parade
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Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • Free daily shuttle service to Central Market and Pavilion Shopping Mall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah
55100
kuala lumpur
malaysia

Tel: +60392243030

Fax: (+60)392243039

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    KLIA At 57km / 35.42 miles

  • By train

    RAPIDKL MONORAIL At 0.8km / 0.5 miles

GPS :3.139884, 101.712267

Currently, close to our hotel

Citrawarna Festival

From 01/09/2019 to 01/09/2019

At 1.7 km

Kuala Lumpur Festival

From 01/07/2019 to 31/07/2019

At 1.7 km

Malaysia's National Day

From 31/08/2019 to 31/08/2019

At 1.7 km

The Petronas Towers: Entrapment in Kuala Lumpur

From 01/01/2019 to 31/12/2019

At 2 km

Our accommodations

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Deluxe Room with 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Suite with Queen Bed

  • Max. number of persons: ‌3
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Bar provides a relaxing ambience for all guests after a long day of activities in the city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Pool Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Kuala Lumpur Shaw Parade

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,021 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

493 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

short stay

TripAdvisor rating 4.0/5

GohYH93 Business - 17/06/2019 TripAdvisor review

stay 1 night only. chrck in n out is good. welcome drink is apple juice upgraded to suite room 15-3. huge room. free access to mini bar, but only soft drink and juices. no beer. room is unblock, so can open up curtain to see outside but cant see twin tower. good to stay here for the delicious hawker food in pudu.

Hotel condition and staff attitudes were above average but hotel surrounding areas were very run down.

Customer review rating 4.4/5

Tew Couples - 13/06/2019 AccorHotels certified review

On our first night of 6 we discovered the room, bed sheets and shower areas weren't cleaned properly. Perhaps cleaning staff should be given more time and training to perform their tasks.

Excellent location with great front office staff

Customer review rating 4.4/5

John H. K. Couples - 13/06/2019 AccorHotels certified review

The location was close to the shops and areas we wished to explore. The front office staff was very helpful in giving us information and directions. However, not having a full dinner service was a downturn, and whilst we could order dinner the menu was restricted and the chef added items to the food that were NOT indicated on the menu, which made some items unedible for people with allergies.

Overall is satisfied

Customer review rating 4.4/5

Carmen Families - 13/06/2019 AccorHotels certified review

Overall is ok, but hotel need to pay more attention on room maintenance, as bathroom door lock of my room was damaged (unable to lock).

good location

Customer review rating 4.4/5

Mary K. Families - 13/06/2019 AccorHotels certified review

There are few good cafe and restaurant nearby. Walk to Berjaya Times Square shopping mall about 5 minutes.

clean and comfortable, just like come back to your home in Malaysia

Customer review rating 4.4/5

Jamie L. Families - 13/06/2019 AccorHotels certified review

I love it seriously ! Fist of all, the fist day we arrived was a little late, and the staff member gave us the warm greeting first, then helping us check in, tell us every detail in the hotel patiently. After entering the room, we were surprised, it was clean, and super homie ! Thanks to it, we had good sleep during this trip. Finally, though lots of place near the hotel, even the whole Kuala Lumpur, is under construction, it still near the MRT, it's convenient. Also there are several convenient stores and mobile shops cross the street. Oh, by the way, the last thing I think is cool ! We checked out at 4a.m., and the staff member was the same one !

Good facilities

Customer review rating 4.4/5

Yasir R. Couples - 13/06/2019 AccorHotels certified review

Good facilities but wasn’t clean, there was a urine “pee” smell in the bathroom!!

Okay

Customer review rating 4.4/5

Pauline Friends - 12/06/2019 AccorHotels certified review

Very clean room and friendly staff except for check in. The girl insisted that I get someone back in Australia to send a screenshot of my payment that I made 6 weeks prior, to prove I used my own credit card as I didn’t have it with me. Made me feel like a criminal

very good

Customer review rating 4.4/5

Anwar H. Families - 12/06/2019 AccorHotels certified review

very good servicr

Nice stay

Customer review rating 4.4/5

Raymond H. Business - 12/06/2019 AccorHotels certified review

Very nice hotel and friendly staff

Short Staycation

Customer review rating 4.4/5

Jenny H. Families - 11/06/2019 AccorHotels certified review

1) Overall very pleasant and enjoyable 3 nights stay. 2) Front Desk staff very helpful and friendly, especially Ms Vinosho (not sure on spelling). 3) A little disappointment in the arrangement for the bed. I had stated that this room is for 2 adults and 1 child (14 yrs old), however, the sofa bed in the room wasn't quite suitable for a 14 yrs old child to sleep in... and quite impossible for a 14 yrs old to share the king size bed as well with 2 adults... it would have been much appreciated if extra bed would be provided FOC as the room rates is for 2 adults and 1 child (14 yrs old). If FOC is impossible, then a discount rate should be given for the extra bed in order for the child to sleep comfortably. 4) Also, it would be much appreciated if the reservations could take note of the bookings and prepare the room accordingly.... example, 3 pax should have 3 sets of everything, towels, toiletries, drinking water etc.

Friendly staff

Customer review rating 4.4/5

Lisa Couples - 11/06/2019 AccorHotels certified review

Lovely room with great view but the friendly staff made the stay a delight. Every time we walked back into the hotel we had a warm greeting. Room was always made up quickly and professionally.

Good Hotel and good service

Customer review rating 4.4/5

Jack M. Business - 10/06/2019 AccorHotels certified review

Hotel Lobby front desk is good service and friendly, hotel nearby have many restaurants and convenient.

Comfort bed, good hotel

Customer review rating 4.4/5

Seth Families - 10/06/2019 AccorHotels certified review

So far so good, this has been third or forth time, however, this time the water pressure is extremely low compare with previous time...

Relax stay

Customer review rating 4.4/5

Ck Solo - 10/06/2019 AccorHotels certified review

Fast check in & check out process.

Nice hotel in Kuala Lumpur

Customer review rating 4.4/5

Budi Families - 10/06/2019 AccorHotels certified review

The room condition is nice and clean. The location is strategic and the hotel staff is friendly.

Good value for money

Customer review rating 4.4/5

Arean L. Couples - 09/06/2019 AccorHotels certified review

Clean and modern rooms. Good value for money.

Superb Room, Lovely Weekend Stay

Customer review rating 4.4/5

Alexander C. Couples - 09/06/2019 AccorHotels certified review

Check-in was fast, sweet, and simple. Room given was on the highest possible floor, just the perfect room as per request. Staff were courteous and attentive. Room was comfortable, but lacked bathrobes (which they instantly delivered when asked)

Visit to Old favourite stalls in KL

Customer review rating 4.4/5

T. S. P. Solo - 08/06/2019 AccorHotels certified review

Great place to stay with friendly front Office customer officers. Easy access to some huge shopping malls .

Customer review rating 4.4/5

John K. Solo - 08/06/2019 AccorHotels certified review

I enjoyed my stay at the Mercure Kuala Lumpur Shaw Parade hotel. All of the staff was warm and welcoming in every area of the hotel. The location was good with some nice restaurants and shopping nearby. The breakfast was decent with lots of choices and changed daily. The bed was very comfortable and the WiFi was strong. The room included a nice desk for working. I did notice some spots on the couch and carpet. I believe that the hotel is undergoing some renovations, not noticeable or disturbing during me stay and maybe that will be pat of the renovations? I would stay at this hotel again as well as recommend it to friends and family.

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