Hotel - Mercure Kuala Lumpur Shaw Parade
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah 
55100  KUALA LUMPUR
MALAYSIA

174 reviews
TripAdvisor Rating Based on 174 reviews
See rates
Best price guarantee
From
From 198.00 MYR Non member rate
From 198.00 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 11:00
    • Opening hours : Week-end 11:00 - 11:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

  • 213 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 959 reviews

Our guest reviews for Mercure Kuala Lumpur Shaw Parade

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 174 reviews
AccorHotels certified review
Abbie Business - 18/09/2017
« Superd »

The bed is very comfortable. Nice deco.

AccorHotels certified review
Siying Families - 18/09/2017
« A very pleasant stay »

It was a pleasant stay. I was able to check in early. The rooms are big and clean. The staffs are friendly as well. Nothing bad to comment on. Only improvement needed will be the shower area. The water pressure from the shower head is slightly low. Also, my parent's room is a bathtub style and they mentioned that the whole toilet will be wet once they bath as theres no separator between the bath tub and the toilet.

AccorHotels certified review
Chan C. Friends - 18/09/2017
« Satisfying »

Nice bed, nice carpet floor, nice bathroom, nice amount of power points, nice TV, nice shower pressure, nice design of room, and nice location with walking distance to main malls.

AccorHotels certified review
Berlian Solo - 18/09/2017
« 4-Star Hotel but can't impress me much »

1. The reservation agent was not in a fast response when i asked them to change the room. I decided want to change it since the toilet coudln't be flushed 2 times at the same day 2. The reservation agent was too slow when i needed an update regarding my payment status

AccorHotels certified review
Anonymous Business - 18/09/2017
« truely satisfied »

Pleasant & comfortable. Staff are friendly & helpful.

AccorHotels certified review
William B. Couples - 18/09/2017
« Pleasant stay in friendly hotel which is in a good location for the city centre. »

We enjoyed our stay in the hotel which is reasonably priced and has friendly and helpful staff. Our complaints are minor - music in the lifts is annoying and a better way needs to be found to provide butter at breakfast which is a sticky mess in a bowl. It was disappointing that the restaurant did not appear to be open in the evening.

AccorHotels certified review
Ms Y. Couples - 16/09/2017
« Satisfied stay. »

Hotel was very new and clean. The staff were very professional and pleasant. The only downside is that the restaurant was not open for meal except breakfast. Food must be ordered at the poolside or at the lobby.

AccorHotels certified review
Faranak N. Families - 15/09/2017
« Very good hotel and staff »

We stayed about 9 days . Everything was very good . Malaysian people are very nice . From iran

AccorHotels certified review
Ken T. Business - 14/09/2017
« Easy and simple »

Overall of satisfied,the view is nice and the staff was friendly.

AccorHotels certified review
Wong Y. F. Couples - 12/09/2017
« Convenient »

Good location n staffs there are friendly. Room is clean . Jus that the shower drainage easily choke .

AccorHotels certified review
Anoniem Couples - 12/09/2017
« Met all our standards »

Fine, as we expected

AccorHotels certified review
Eric T. Families - 12/09/2017
« Magnifique »

Overall stay was exceptional.

AccorHotels certified review
Louise Business - 11/09/2017
« awayfromhome »

I stayed for 6 weeks and felt at home. Loved the food, gym, pool side bar and found the house keeping excellent.

AccorHotels certified review
Wong K. W. Solo - 11/09/2017
« Huge room »

I didn't expect to have a huge room likes this... but anyways thank you very much for upgrade my room. There's 1 issue I don't likes... You guys change me before I arrives to check in. ( I'm sure that ACCOR Hotel have my full record that I have never No Show before )

AccorHotels certified review
John G. Business - 10/09/2017
« Good location, great staff, clean, friendly. »

Extremely pleasant. Nothing really to add to the above, we were there for 40 days & enjoyed it.

AccorHotels certified review
Steph Business - 10/09/2017

The common areas and room were very nice. Didnt give a perfect score because of the breakfast registration system. Your staff insisted that he put a stamp on my room key card sleeve just so I could proceed.That's a daft system... what if I did not bring the sleeve to breakfast? Also this was not done on my 1st morning. Perhaps train your staff better to just tick of my room number on the breakfast list printed out??

AccorHotels certified review
Andrew G. Solo - 10/09/2017
« Extremely pleasant and comfortable with great customer experience »

Extremely pleasant and comfortable with great customer experience

AccorHotels certified review
Anonymous Families - 09/09/2017
« Good »

Happy

AccorHotels certified review
Singapore Families - 08/09/2017

Nice room, very clean. Pls look to increase the frequency of the free shuttle and the staff at the information desk should be more helpful and knowledgeable.

AccorHotels certified review
Leo W. Z. Families - 08/09/2017
« Easily the best hotel I've ever stayed at »

Mercure @ KL Shaw Parade offers a comfortable stay. The deal was sealed at the check-in where the staff was most helpful, professional and polite. Hotel is well-decorated, posh and polished to the finest details from the entry to the room. We were extremely pleased upon entering our room, having such a nice view and well-furnished room, which was spacious and tidy. The room was easily the most comfortable, which made us feel like it was a home away from home. Apart from some minute issues such as the slow drainage of the bath wastewater, everything else was perfect, from the start till the end.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 198.00 MYR Non member rate
From 198.00 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.2 km Pullman Kuala Lumpur City Centre Hotel and Residences
Pullman Kuala Lumpur City Centre Hotel and Residences
From
From 364.50 MYR Non member rate
From 364.50 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Novotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre Hotel
From
From 272.00 MYR Non member rate
From 272.00 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km ibis Styles Kuala Lumpur Fraser Business Park
ibis Styles Kuala Lumpur Fraser Business Park Hotel
From
From 156.00 MYR Non member rate
From 156.00 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.7 km Sofitel Kuala Lumpur Damansara
Sofitel Kuala Lumpur Damansara Hotel
From
From 375.80 MYR Non member rate
From 375.80 MYR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in KUALA LUMPUR
See rates