Hotel - Grand Mercure Vadodara Surya Palace
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Vadodara Surya Palace

Our hotels AccorHotels
4.3/5 411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HARNI APT VADODARA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

  • 146 rooms
  • 146 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 411 reviews

Our guest reviews for Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Dr S. K. Business - 14/05/2018
« It was a very pleasant stay »

Loved eating at the Coffee shop. Would like to appreciate Harish or Haresh (maybe I am mis-spelling his name), the young boy at the Coffee shop was full of life and it was interesting to know him. He served very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Sandeepsinh J. Solo - 14/05/2018
« It was "OK" »

They are saying it's five star property but compare to other properties where I stayed it's very under-rated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. As a valued guest, I was disappointed to hear about your overall experience at our hotel. With an aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent visit. We'll make sure your visit to our hotel next time is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Govind N. Business - 13/05/2018
« Best facilities and having good dinning »

it was a extremely good stay for me.i liked food a lot very yummy n tasty.Room services can be better but its good.Been staying at welcome before but i found this property better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Cb Business - 12/05/2018
« Average stay »

Room had paint peeling off, no exhaust in wash room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. As a valued guest, I was disappointed to hear about your in room experience at our hotel. With an aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent visit. We'll make sure your next visit to the hotel is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Saurabh T. Business - 11/05/2018
« good »

good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
K.p.s. Business - 10/05/2018
« Nice Hotel I am satisfied with my Stay »

You need to Improve facility in rooms like Saving kit/dental kit/comb etc. otherwise no issue in services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Wilba H. Business - 08/05/2018
« Good »

I am always delighted to stay with Grand Mercure the staff is too good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Grand Mercure Vadodara Surya Palace and delighted to know that your stay was wonderful. It feels fantastic to read such positive compliments for the hotel and the team. Thank you for your compliments for the room and the ambiance too. We surely look forward to welcome you once again to experience the Accor hospitality we are famous for. Warmest regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
K. R. Families - 08/05/2018
« extremely satisfied »

Overall nice hotel to stay , breakfast spread was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Annie Business - 07/05/2018
« pleasant surprise! »

Great time in Baroda and love the location being so close to the park for early morning runs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Caitlin B. Business - 07/05/2018
« First time at Mercure »

Excellent service from friendly and helpful staff. Impressed by the great Indian food at Azure. Unfortunately, the room did not meet expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. As a valued guest, I was disappointed to hear about your experience in the room was not up to your Expectations, we have unfortunately fallen short of this goal during your recent visit. But let us assure you that your upcoming next visit to the hotel would be memorable in all aspects. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Vanamamamalai Couples - 07/05/2018
« Good hospitality »

It was pleasant and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Sacchidanand B. Business - 05/05/2018
« A Short Business Trip To Vadodara »

The experience of staying at Grand Mercure Surya Palace is always very nice. The staff is very courteous and helpful. Food quality is very good and their breakfast and buffer spreads are also very good. The rooms are large. I would like to give a special thanks to Mr. Sarfaraz from the restaurant, Ms. Aditi and Ms. Yashsashshree Ghodke from the front office and sales and marketing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for making time and sharing your valuable feedback with us. One of our key values is “care” for our guests and for each other –People are the pride and soul of our hotels – the attention to detail for little but significant things these ladies and gentlemen demonstrate is heartening. It is truly gratifying to see that my team are living by this simple philosophy. It was wonderful to note that you took the effort to list out all the names of the associates who made an impression on you. I will make sure that they get recognized for their services. Training which teaches them to be compassionate, warm and friendly with the required professionalism to carry out their jobs. It was a pleasure to have you stay with us - we look forward to welcoming you back. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Girish K. K. Business - 04/05/2018
« Excellent »

Food Was excellent. Rooms were clean. Waiters , Front Desk Staff was courteous. Overall very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for making time and sharing your valuable feedback with us. One of our key values is “care” for our guests and for each other –People are the pride and soul of our hotels – the attention to detail for little but significant things these ladies and gentlemen demonstrate is heartening. It is truly gratifying to see that my team are living by this simple philosophy. Training which teaches them to be compassionate, warm and friendly with the required professionalism to carry out their jobs. It was a pleasure to have you stay with us - we look forward to welcoming you back. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Anonymous Business - 04/05/2018
« There was overall cleanliness, front correspondence was quick and polite. »

The response of the card key at the entrance of the room was bad and it was hard for the unlocking. Also, I was struggling because I could not raise the toilet seat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Jason T. Friends - 04/05/2018
« Fantastic »

Great, the food was good, room service was excellent. 1 Suggestion, the room temperature (cooling) should be increased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Katherine Business - 03/05/2018
« Overall , I am satisfied with my stay in Grand Mercure Hotel. »

The staffs are very polite and helpful. I appreciate the up keep of the rooms. the rooms and toilet are clean and well maintain. Plenty of water bottles available in the room. Breakfast is fine too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for making time and sharing your valuable feedback with us. One of our key values is “care” for our guests and for each other –People are the pride and soul of our hotels – the attention to detail for little but significant things these ladies and gentlemen demonstrate is heartening. It is truly gratifying to see that my team are living by this simple philosophy. Training which teaches them to be compassionate, warm and friendly with the required professionalism to carry out their jobs. Despite that, we have made a note about the fruits in breakfast buffet is kept fresh. Chef and I both would like to apologize for the same. It was a pleasure to have you stay with us - we look forward to welcoming you back. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Abhay P. Families - 02/05/2018
« Really Bad Food and Bad Ambience »

The food was worse than a mediocre restaurant, oily, Spicy and stale. We called the Head-Chef and even he agreed that it was not of the quality that it should be. I would rather not waste my time writing this about it. Overall, I will never get back to your place again or recommend any of my near-ones to visit you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It was a pleasure having you stay with us at Grand Mercure Vadodara Surya Palace on your recent visit to Vadodara. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. As a valued guest, I was disappointed to hear about your overall experience at our hotel. With an aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent visit. I do hope the rest of your stay with us was comfortable. Your feedback will ultimately help improve our services and food quality. My team and I will look forward to welcoming you back and assure you of the best services. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Anurag M. Business - 01/05/2018
« Fantastic »

It has been a great experience to stay at your hotel. I have been staying in this hotel whenever I visited Baroda on a business trip. I find you have improved your facilities to beyond satisfaction. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for terming us as your favorite hotel to stay around the globe and for sharing your wonderful review with us. I am delighted to know that you found the hotel, the services and the team to be as per your expectations and pleased to know that you enjoyed your stay. Thank you for your recommendation and we look forward to welcome you on your next visit to Vadodara. Warmest regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Firdous A. A. Business - 30/04/2018
« Not a good experience »

Room 1119 was having fumes of cigarette smokes, I don't know from where it was coming. never felt freshness in room. On second day after having snacks - Grilled sandwich, Aloo Tikki server with cream slat the wife has food poisoning on same day. I had effect on next day 7 we consulted doctor for same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It was a pleasure having you stay with us at Grand Mercure Vadodara Surya Palace on your recent visit to Vadodara. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. As a valued guest, I was disappointed to hear about your overall experience at our hotel. With an aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent visit. I do hope the rest of your stay with us was comfortable. Your feedback will ultimately help improve our services and food quality. My team and I will look forward to welcoming you back and assure you of the best services. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Akshay M. Business - 30/04/2018
« Superb!! Hospitality at its Best »

It was my first time in Baroda. This hotel is a superb place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

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