Hotel - Grand Mercure Vadodara Surya Palace
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Vadodara Surya Palace

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4.4/5 204 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HARNI APT VADODARA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

  • 146 rooms
  • 146 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 204 reviews

Our guest reviews for Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Solo - 10/01/2018
« Perfect »

Very good nice hotel to stay staff are good too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
R Families - 08/01/2018
« Very comfortable stay. »

Only one thing which was odd and should be addressed was that the buffet lunch and the buffet dinner menu was almost 99% same!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rishita K., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. About your concern i have already spoke with the Chef and the Restaurant Manager, and we will surely look in to it. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Pt Families - 08/01/2018
« Family Vacation »

Overall excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunali Prakash T., We are delighted that you had a great experience while here at Grand Mercure Vadodara Surya Palace. Our first priority are our guests and I am glad to note that we met your expectations. I look forward to welcome you back to our hotel. Best Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Anibrata R. Business - 06/01/2018
« Surprised »

Excellent. Nice room, customer service, food.

AccorHotels certified review
Chethan B. Business - 04/01/2018
« Nice and comfortable stay »

Nice Hotel Good Restaurant with different varieties in Veg food. Non Veg also good with limited spread

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chethan B., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. About your concerns i have already spoke to the Chef and Restaurant Manager to work on our buffet spread options. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
S. J. Families - 04/01/2018
« Well appointed rooms, attentive service and courteous staff »

In a week long road trip with family, there was a last minute change and had to stay at Vadodara for a night. Though the accommodation at Grand Mercure was arranged by my office in the last minute, we were very happy with our stay. The rooms were well appointed, and we had adjoining rooms as we requested; the service level was good, food tasty and the staff wee very helpful and courteous. Breakfast spread can get a little better with more seasonal fruits and bread section. Nevertheless, we were very satisfied and enjoyed the stay. Will surely come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Usharrani S., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. I'm glad that my team was able to meet your required room request, i'm also pleased to know that the level of service has met your expectations. About your concerns i have already spoke to the Chef and Restaurant Manager to improve our buffet spread. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Amit Couples - 03/01/2018
« Nice - good Location »

Staff was good. All decked up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaitali V., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Satish Business - 02/01/2018
« satish »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish N., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us, we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Khushnooma Business - 30/12/2017
« Comfortable stay »

Stay was good. Staff was friendly. Location is great.

AccorHotels certified review
Manish K. Business - 28/12/2017
« OK »

Good spread of food, decent rooms, VFM

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manish K., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Anil K. G. Business - 28/12/2017
« Good Hotel and central location of the city »

Hotel Staff is good and customer oriented

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil Kumar G., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Vinod T. Business - 28/12/2017

Stay was really good. But there is a problem with swipe cards in lift & rooms. Needed to come all the way from floor 7 to ground floor. + card were not working in lifts..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinod T., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Ashish B. Families - 27/12/2017
« Ashish B. - My Daughter Mairrage function »

We are over joyed to host our daughters wedding function at Grand Mercure Vadodara Surya Palace. Since the booking till menu finalisation Ms.Parizad & team have taken care. The decoration was done excellent by Ms.Alpa n team. It was out standing performance of entire team. We say hates off to our decision. Thanks Ashish B..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish B., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly click on the below link to review us on TRIP ADVISOR. https://www.tripadvisor.in/Hotel_Review-g297613-d734378-Reviews-Grand_Mercure_Vadodara_Surya_Palace-Vadodara_Vadodara_District_Gujarat.html Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Ashutosh Couples - 27/12/2017
« Average experience »

The rooms are rather small sized, and feel cramped. The bathrooms have glazed walls, and do not block the light in the morning even if you have blackout curtains on the main window. You get woken up earlier than you wanted !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manisha P., Thank you for taking the time to tell us about your experience at the Grand Mercure Vadodara Surya Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Nishchala D. Families - 26/12/2017
« Excellent! »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nishchala Vinodkumar D., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Dr. B. T. H. Business - 25/12/2017
« Dr. Bachi H. »

It was a great experience. The staff and the lobby manager were very helpful making my stay a very memorable one. I took home the freshly baked foccacia bread n the paneer masala bread on recommendation of the lobby manager (Mr. Bharat or Mr. Santosh) can't quite recall his name. Receptionist M&s. Ishita was very charming. Happy to have stayed here. The breakfast and dinner buffet were excellent. Thanks so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bachi H., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Anonymous Business - 18/12/2017

My room was directly above wedding hall. Month of December very difficult to get rest du to extremely loud music ad children running in hallways until 2 to 3 am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Gardner, We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be the pleasant one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Ashish S. Business - 18/12/2017
« More like home »

it was great staying at Mercure, staff was too nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish S., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Christian B. Business - 18/12/2017
« Noisy stay »

I stayed in this hotel a little bit more than one week for my business trip. Before I come to the pain points I will first mention what was positive during my stay. - The personal was always competent and helpful - Drop off an pickup from company always worked well - The food was good and the selection was great I know that during this time you have marriage season and it is not the fault of the hotel when there are fireworks and loud music all night long outside. The bigger problem are the noisy guests on some floors. They are talking loud and making noise at 3 o clock in the morning during the week on several days! I told them a lot of times to please be quiet because I have to work at the next day and have to wake up early. I called also the reception that this is a very unfortunate situation for business guests but nothing changed. I can not understand why party guests and business guests can not be separated into different floors. Because of the that points I will change the hotel for my next visit in Vadodara.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian B., Thank you for taking the time to tell us about your experience at the Grand Mercure Vadodara Surya Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Gopalakrishnan General Manager

AccorHotels certified review
Rahul T. Families - 16/12/2017
« Rahul T. »

Mighty impressed with the hospitality and personal attention given to me and my family. Haven't seen a better set of staff for a long long time. Thanks for making our stay a memorable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wg Cdr R T., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

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