Grand Mercure Vadodara Surya Palace 5 stars

TripAdvisor rating 4.5/5 948 reviews
Grand Mercure Vadodara Surya Palace
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Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80KM

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • HARNI APT VADODARAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj
Opp Parsi Agiary
(Baroda)
390 020
vadodara
india

Tel: +912652363366

Fax: (+91)265/2363388

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HARNI APT VADODARA At 6km / 3 miles - Shuttle paying

  • By train

    VADODARA RAILWAY ST At 1km / 0 miles

GPS :22.307159, 73.181219

Our accommodations

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Executive Room with 1 King size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Mini Bar

Premier Suite with Living Room

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • Mini Bar

Presidential Suite with Living Room

  • Max. number of persons: 4
  • Area: From 70
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

AZURE

Type of cuisine: International

Azure is the trendiest all day dining restaurant which is a popular destination for food lovers. Guests can choose between Buffet and A 'La Carte dishes from international and Indian cuisines. Azure is preferred for its authenticity and versatility.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANILLA

Type of cuisine: null

The outlet serves gourmet breads, pastries and cakes as well as confectioneries. With wide options of cakes and customized designs crafted by our experienced team, Vanilla certainly entices one for the special treat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 533

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 225 people

Find out more

Our guest reviews for
Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,161 reviews

tripadvisor

TripAdvisor Rating 4.5/5

948 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing staff and extreme support

Customer review rating 4.3/5

Smita K. Business - 09/09/2019 AccorHotels review

Its very nice

Dear Guest, Thank you very much for taking the time to share such a wonderful review about your stay with us. I am delighted to read your positive comments about our hospitality, services and associates. At Grand Mercure Vadodara Surya Palace, we believe that a hotel is more than a place to stay - it is a crafted, immersive experience designed by our associates who love what they do. That's why each moment of your stay is personally choreographed to delight and inspire your journey so that you leave richer than when you arrived. It was a pleasure to have you stay with us. We eagerly look forward to welcoming you back. Warm Regards, Pramod Dashora General Manager
Customer review rating 4.3/5

Ramesh K. Solo - 09/09/2019 AccorHotels review

NOT GOOD. FOOD QUALITY WAS WORST.

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager

Terrible Hotel Experience

Customer review rating 4.3/5

Santosh K. Business - 08/09/2019 AccorHotels review

Worst experience ever. Small rooms, damp smell in my first room which I moved out and the second room which I got was the same. Terrible views too...Got up every morning with heavy head and upset mind. Absolute French crap I would say ... the only silver lining was the staff who went beyond their way to help and also the restaurants n the food. For room experience, I would rate it zero. Nothing less than that... I check with few people and they had the same response when it came to rooms....

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager

A very satisfied stay!

Customer review rating 4.3/5

René H. Business - 07/09/2019 AccorHotels review

Thank you for everything, from the warm welcome from the reception team to the recovery in the spa area, everything is just right! Thanks for the always carefully cleaned room!

Dear Guest, Thank you very much for taking the time to share such a wonderful review about your stay with us. I am delighted to read your positive comments about our hospitality, services and associates. At Grand Mercure Vadodara Surya Palace, we believe that a hotel is more than a place to stay - it is a crafted, immersive experience designed by our associates who love what they do. That's why each moment of your stay is personally choreographed to delight and inspire your journey so that you leave richer than when you arrived. It was a pleasure to have you stay with us. We eagerly look forward to welcoming you back. Warm Regards, Pramod Dashora General Manager

Manish P.

Customer review rating 4.3/5

Manish P. Business - 06/09/2019 AccorHotels review

Very good

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

good

Customer review rating 4.3/5

Anonymous Business - 04/09/2019 AccorHotels review

it was good.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

highly profesional!

Customer review rating 4.3/5

Viraj J. Friends - 03/09/2019 AccorHotels review

Very good. Clean place. The infrastructure is old but works well.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Comfortable but can be much better

Customer review rating 4.3/5

Anonymous Business - 03/09/2019 AccorHotels review

Overall good. Staff very courteous and helpful. Food is awesome. Room has some concerns. AC temperature not controllable. WC spray not working properly. Shower head needs replacement.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us, we've made a note of it. Please take my assurance that your concerns have been further forwarded to my concern department head. Please accept my sincere apology for the same, we'll ensure your next visit to the hotel will be defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

It was adequate as a business stay

Customer review rating 4.3/5

Anonymous Business - 31/08/2019 AccorHotels review

Good restaurant food, room was a bit tired but adequate

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Room size

Customer review rating 4.3/5

Diwakar M. Business - 31/08/2019 AccorHotels review

Room size was so small

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Pleasant ambiance and great food

Customer review rating 4.3/5

Nitin M. Business - 31/08/2019 AccorHotels review

Quick check in and check out procedures. Courteous staff. Nice room. Great food including breakfast and very much a value for money

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

excellent

Customer review rating 4.3/5

Amal B. Business - 26/08/2019 AccorHotels review

very good

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Very comfortable and good

Customer review rating 4.3/5

Noshir D. Business - 26/08/2019 AccorHotels review

Clean, good service and good food.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Awesome experince

Customer review rating 4.3/5

Chembo Business - 26/08/2019 AccorHotels review

I greatly enjoyed my stay at your hotel. The staff were very welcoming and the food and deserts were awesome.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Good business hotel

Customer review rating 4.3/5

M K. K. Business - 24/08/2019 AccorHotels review

Very comfortable room. Excellent service

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Not worth the price

Customer review rating 4.3/5

Mayukh D. Business - 23/08/2019 AccorHotels review

The roommsize and the quality of linen is not worth it. I had a damp linen bed and the room was also little smelly which I think is because of the AC system. Even breakfast was nothing great. Overall not a great stay and quality of the room linen food wasn't worth the price.

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. Despite that, I am heartened to know that your check-In and Check-out experience was upto your expectations. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager

Pleasant stay, comfortable rooms / bed, all basic amenities covered, good in-room dining options.

Customer review rating 4.3/5

Ssk Business - 21/08/2019 AccorHotels review

Pleasant stay, comfortable rooms / bed, all basic amenities covered, good in-room dining options.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Comfortable stay

Customer review rating 4.3/5

Sameer Friends - 21/08/2019 AccorHotels review

Location of the hotel is quite accessible. Well maintained hotel. Valet parking available. Polite staff. Good food. Breakfast buffet with good options

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Nice

Customer review rating 4.3/5

Misar G. Couples - 18/08/2019 AccorHotels review

Good Hotel

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Not worth. Mosquitoes and unhygienic breakfast

Customer review rating 4.3/5

Pankaj Business - 17/08/2019 AccorHotels review

Too many flies, mosquitoes in room and in dining area. Breakfast looked too unhygienic. Very dirty look and feel

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager
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