Hotel - Mercure North Melbourne
Mercure Hotel Mercure Hotel

Mercure North Melbourne

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3.0/5 455 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,456 reviews

Our guest reviews for Mercure North Melbourne

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 455 reviews
AccorHotels certified review
Peter S. Business - 18/02/2018
« Short business trip with minimal interaction at hotel »

Rooms were fine. Breakfast OK, but the additional cost for coffee was not good. There was another machine for standard coffee, but it was not set up to encourage use. Frustrating that it is set up for the Mercure to be able to contact me, but not for me to contact them in the event of me needing a copy of the electronic bill.

AccorHotels certified review
Carol H. Business - 17/02/2018
« Met all my needs »


AccorHotels certified review
Cathy M. Business - 17/02/2018
« Comfortable convenient and welcoming visit »

I stay d at the hotel fir 2 nights during a course at Royal Melbourne Hospital. The location is a 12 min walk from hospital. The facilities are excellent and room very comfortable. The staff were welcoming and meals wonderful.

AccorHotels certified review
Julia Families - 17/02/2018
« Great Staff / Average Room »

Staff were very friendly & professional. The rooms however, really need attention. The glasses were filthy hence we did not use them. The light fitting on the ceiling were missing and had only one globe. The bathroom is tatty looking & threfore feels unclean.

AccorHotels certified review
Phillipa H. Families - 15/02/2018
« Pleasant easy stay, except for 1 night..... »

We have stayed with Mecure North Melbourne previously and chose this for ourselves and 4 other guests staying at the same time with us due to its proximity to the CBD. We only had a couple of issues one being other guests in the hotel (a coach load of foreign tourists), right next door, who arose at 4am on our second night, shouting, arguing and slamming doors, running up and down the hallway for at least an hour, which disturbed our sleep.This was given as verbal feedback to the desk the next day. Our other party of guests, in a room up the hall, not only had the 4am racket but also had a worse experience with the same group smoking in the room which contaminated their aircon for a number of hours. Everything else, bar a faulty globe in our bathroom was OK, the restaurant was great, great food and service, excellent housekeeping and front of desk staff.

AccorHotels certified review
Juno Families - 07/02/2018
« Nice hotel »

Good location, comfortable stay, staffs were kind. We would like to back again.

AccorHotels certified review
Bea_zkneez Families - 05/02/2018
« Great staff »

The people that work there are wonderful, they were really nice to our hyperactive kids. The hotel is old, but functional. Some of the coins for the parking lot did not work (so it's best to take a few coins and see which one is the lucky one), but the washer and dryer worked great. All of the staff were really friendly and helpful. We knew beforehand that the hotel is older, since many of the Mercure hotels we've stayed at have been older. And for the price that we paid, we were happy with everything there.

AccorHotels certified review
Petena T. Families - 01/02/2018
« comfy, clean, reasonable rates »

great, children loved the sauna and pool, great loaction for us to attentd RCH for appointments. Room was clean and comfy, breakfast was delicious.

AccorHotels certified review
Norma S. Couples - 01/02/2018
« Not as good as last time »

A little disappointed this time bathroom didn’t look as clean as last time it had peeling paint front of bath wasn’t clean jets has black around them and the room was very noisy but breakfast was as good as normal but I think at least one cappuccino should be included in your breakfast

AccorHotels certified review
Anonymous Couples - 31/01/2018
« The hotel meets all of stay needs. »

Adequate for our requirements.

AccorHotels certified review
Michael Solo - 31/01/2018
« Very comfortable stay »

I had to book a second night, after paying a non-refundable amount for the first one, so I contacted the hotel and they arranged for me to have the same room for my whole stay. I had requested a room on the Harker St side, which I have found quieter than those facing Flemington Rd, and on the day I was arriving I was contacted and asked if I would like to move to a room with better air conditioning, but not facing Harker St. I accepted as it was a very hot day, and this room also didn't face Flemington Rd so I was quite pleased. Also, on the last morning there was a large group having breakfast and I put mine off for a while. The receptionist was under the impression that I missed out on my pre-paid breakfast, and after I checked out the hotel contacted me and wanted to give me a refund. This wasn't necessary, as I explained. Truly great staff!

AccorHotels certified review
Katrina Solo - 30/01/2018
« No issues. Staff friendly, efficient and approachable »

Experience was positive however room (101) needs maintenance. Window in bathroom does not close, this made me feel unsafe. Wall paper is peeling off and room needs to be refreshed. Compared to other hotels in the area for similar cost I will pay $30 extra per night happily for a better kept room.

AccorHotels certified review
Diana M. Families - 30/01/2018
« Staff were attentive and supportive. »

It was a pleasant experience as it was close to public transport and only a short distance to the CBD of melbourne. The room was neat and comfortable.

AccorHotels certified review
Anonymous Families - 29/01/2018

Very helpful and accomodating staff. Very clean room.

AccorHotels certified review
Garry E. Business - 29/01/2018
« Comfortable »

Comfortable and convenient

AccorHotels certified review
Phillip J. Couples - 29/01/2018
« Disappointed!! »

We had booked a king size bed and we got a queen that was the most uncomfortable and noisy bed we had ever slept in. Squeaked all night every time you moved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, Thank you for your time on the phone earlier this week. As mentioned, we do value your feedback and appreciate you taking the time to let us know how your stay was. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah MacAndrew Duty Manager Mercure North Melbourne Ph: +6… E: sa…

TripAdvisor review
Business - 29/01/2018
« Friendly Staff, excellent location »

Staff were very helpful. Hotel is next to tram stop and very easy to get to Melbourne CBD. Walking distance to supermarket and food outlets. Room was clean. Bathroom needs a bit of’s an old building. Value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear businesstraveller771, Thank you for taking the time to review your recent stay with Mercure North Melbourne. It is great to hear you enjoyed our location and found our team friendly and helpful. We look forward to welcoming you back in the near future. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email:

AccorHotels certified review
Business T. Business - 28/01/2018
« Friendly service, great location »

Very friendly reception staff. Housekeeping staff were helpful. Loved the city view.

AccorHotels certified review
Aditya Business - 28/01/2018
« Great location, not too far from the city »

Great location, not too far from the Melbourne city - just a short tram ride away. Great restaurants too nearby. Room was clean and well maintained

AccorHotels certified review
Patrick Families - 28/01/2018
« Comforatable small hotel »

a nice quiet property in nice location however cleaning of rooms was hit miss,rubbish bins not emptied every day. Mini bar never fully stocked.

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