Hotel - Mercure Barcelona Condor
Mercure Hotel Mercure Hotel

Mercure Barcelona Condor

4.0/5 288 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Our rooms

The Mercure Barcelona Condor hotel has 78 spacious, modern rooms, each with television, free WIFI, minibar, safe and desk. The bathroom is equipped with all the necessary amenities.

  • 78 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Your meetings and events

4.0/5 AccorHotels Rating 404 reviews

Our guest reviews for Mercure Barcelona Condor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 288 reviews
Anonymous Business - 07/08/2018 AccorHotels certified review
« Noisy Hotel »

Staff: Excellent Noise: There doesn't seem to be any noise insulation in the hotel/rooms. Noise kept coming from other rooms (up or next). Noise from street was consistent and very high (generally due to cars). Another noise seems from underground metro. In particular, I could not sleep the last night due to too much noise from next rooms. Rooms: Very small, very basic and beds not comfortable. Bathroom was blocked and water kept coming into the room. I had to use towels to block the water leaking into the room. The first night, they normally offer bottles of water, but they did not. There was no coffee/tea making facility in the room. Instead, they offered at the reception, but it was almost nothing and generally did not work. Teas did not taste. Breakfast: Very limited. Some Ibis hotels are much better. They put cheese and bacon together. PI saw people used the same handle to pick up both, which was very disgusting for vegetarians. Meat products must be put separately. Internet: It was extremely slow, even during the night, it did not work for the most of the days. I had to use my phone operator's internet. I think it is the most ungenerous hotel that I have ever stayed in this year (out of 15 hotels).

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUSEYIN S., First of all thank you very much Sir for taking the time to tell us about your experience at the Mercure Barcelona Condor. We really value all of our guests´feedbacks and we try to use them in order to improve everyday. We wish, of course to thank you again deeply for your kind words about us, the hotel employees who strive and try to give you a unique, great, local experience of Barcelone. About the noise: as it´s natural not all of the rooms have the same noise suffering defree, some of them face the street and some don´t. In case this is a problem to you we can always switch you to a calmer room at the reception. About the water problem in your room: there´s actually a metallic lid covering the drain pipe, it is necessary to remove it or to put it up not to have this problem that you´ve experienced. We apologize for not having explained that to you. In case you are unaware of it, water is complementary at our hotel and you may have it at the reception. Had you shown us your dissatisfaction, we would have given you some bottles Sir. We find it odd, that you find that our breakfast buffet is limited. It has actually a great variety of products and it´s actually the best rated one in the Mercure chain in all of Spain and Portugal. About the internet problem, we have not received complaints of such during your stay. It might have something to do with your device. We would be interested to know if you´ve reported this to the reception. Please rest assured that we take into account all what you´ve shared with us, and we will do our best to improve everything that has not been up to our standards, Again we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Pablo

L. Friends - 20/07/2018 AccorHotels certified review
« Kind staff and good location »

I was warmly welcomed by Marie when I arrived at the hotel after long flight and assisted by Salvatore for tour. Hotel is located between two Metro station so it was very easy to access major district like Cataluna Plaza.

Marius Friends - 03/07/2018 AccorHotels certified review
« Nice hotel »

Nice hotel, only about 15 mins by tube from Place de Catalunya. Modern design, friendly staff. Great breakfast buffet, too. Rooms were clean and the size was enough. There is a small gym, opposite the street there's a small supermarket. The hotel doesn't have a restaurant, but there's a sushi delivery menu in the room.

Business - 06/06/2018 TripAdvisor review
« Need to better conserve plastics »

The hotel was nice, good service at the desk, nice welcoming lobby, and the free coffee and newspapers were a treat. But I was dismayed to find that after my first night, housekeeping threw out the two plastic shampoo and body soap bottles which were still more than half full and replaced them with brand new ones. There's no need for that, it's a terrible waste of resources. In fact I would prefer that instead of plastic mini-bottles, the hotel used permanent/refillable bottles, at least in the shower itself.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Sir, First of all we thank you for your nice words about our staff, property and amenities. On the other hand, it saddens us that you´ve got this impression from us. This is far from the policy that we try to maintain here, which is definately eco-friendly. We do not wish to waste any resources and we honestly think that this was a human mistake or there might have been a reason behind the change. We thank you again for your feedback and we hope to host you again, kind regards, Pablo González

Couples - 08/05/2018 TripAdvisor review
« Super nice service »

+ People at the reception are really nice and helpful. + Room was perfect with a big terrasse + Very Calm - It is missing a lounge bar - the reception with the open area for coffee etc. is not super welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, first of all thank you very much for your kind words on behalf of the whole team at the reception. We are very glad that you´ve had a great experience with us and that you have enjoyed your room as you should. Regarding the open coffee area, we apologize for any inconvenience that you might have found there. I guarantee you that our cleaning and reception services try to keep it clean and welcoming at all times. Looking forward to hosting you again, best regards from Barcelone, Pablo González

Couples - 03/05/2018 TripAdvisor review
« Barcelona in April »

We stayed at Mercure Barcelona Condor. We used our ACCOR points to pay for part of the stay. We found the hotel well situated, close to subway and buses. The stuff was helpful and very nice. The room was on the smallish side but we had a big veranda.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, we are very glad that you´ve had a great experience with us and that you have found our location convenient. I thank you on behalf of the whole team for your kind words, Looking forward to hosting you again, Pablo González

Nyed Solo - 07/03/2018 AccorHotels certified review
« Cool, cozy and nice environment »

It was a short but nice experience. Nice personnel.

Dae Y. L. Business - 28/02/2018 AccorHotels certified review
« Good hotel to stay at Barcelona »

Comfortable

Magali Couples - 02/01/2018 AccorHotels certified review
« Not at the level of a usual Mercure Hotel »

Booked initially a "Prestige" room but once arrived at the room, noticed that the bathroom was a transparent box within the room (not very appealing as you could see from the room whoever was in the bathroom). Room was quite small. I don't see this as a "prestige". Changed to another room, standard room which was bigger in the end and which had a "proper" bathroom. Bed was making noise just sitting on the bed. Room walls were really thin as we could hear the neighbors. Breakfast was great in a nice place with lots of light. A bit disappointing as we did pick a Mercure instead of picking a usual Ibis and were a bit let down in the experience.

Couples - 27/12/2017 TripAdvisor review
« Terrible Anniversary »

I made reservation for a privilage room with double bed for 25th anniversary of our marriage. The room is not small, it's tiny. There was only a double bed in the room, no cabinet, even not for a shirt. After my request, the management changed my room. This time, the standards were poor, again very small cabinet. The bathroom was acceptable and clean. the personal on the desk was very very helpful and I thank all of them. Breakfast was tasty and fresh. However, the music played iduring the breakfast was sopofiric. You cannot start your day with such type of music.

Couples - 19/11/2017 TripAdvisor review
« 1 year difference and hotel is awful »

Do you think to book this hotel, well try to avoid it. Here is why I would never stay again in Mercure Barcelona Condor (Alberta) I booked this hotel again after an excellent solo experience in the summer of 2016. Now I decided to stay with my wife and it wasn't a good Idea to choose the same place for 5 nights. 1. Bad internet. We combined this trip with business and pleasure. On the first day my wife had an exact timeline to send a presentation and the internet did not worked. The Staff at the reception told as that for long time she encounter the same issues with the internet and other guests too. After several days the internet started to work. I would like to remind to the managers that we are in 2017 not in 1997. 2. Pillows - when choose I stay in a 4 **** (four) stars hotel I expect to have normal -> to excellent pillows. Right now all we have discovered some "sausage" type pillows. When I asked for normal pillows reception gave me another two "sausages". I asked again in a day and there were no pillows at all. Therefore, instead of resting normally - I had to find a normal position to sleep on those sausages. This is unacceptable and I hope the managers of this hotel to sleep for their entire life on similar pillows. 3. Cold floor - Marble floor wasn't in the description of our room. Slippery, and cold feet guaranteed. 4. Hotel is getting old. 6. Breakfast is good but almost similar. 7. Staff at the reception willing to help but... Also it seems that it is a big rotation of new staff (not a good sign) Conclusion: Avoid the Mercure Barcelona Condor if you want to have normal holidays or business trips in Barcelona. PS. This was the worst experience I have encountered in any ACCOR hotel ever.

Tomasia Families - 13/11/2017 AccorHotels certified review
« Average hotel, nice room upgrade but bad customer service experience »

The hotel is OK and we were pleased to get a room upgrade upon check in as the baby cot wouldn't have fit into the original small room. When I change the rooms after check in I forgot my luggage protector in the original guest room (cabinet drawer) and when I wanted to look for it before check out I was not allowed to check for the same. I was only told it's no there without any further investigation. I'm almost certain it is still in one of the drawers in the room and was very disappointed that the staff didn't go the extra mile and go to look for it.

Business - 06/11/2017 TripAdvisor review
« Very nice »

Nice hotel and staff. The Room was fine but a little bit small. breakfast was good but could have a little bit more choices. They have an agreement with a parking which is less than 1min from the hotel.

Solo travel - 31/10/2017 TripAdvisor review
« Check In time on the website is wrong »

My second stay at the hotel. The hotel website states that check-in time is noon (12h00) which was great since my flight was landing around the same time. However when I reached there around half past noon, the staff told me that the check-in at noon was subject to availability and was advised to come back at 2 pm which is not the greatest thing to hear after a long flight. So either the hotel should correct its website or actually allow check-in as stated there. Otherwise, the hotel has a great location, is well connected and is a decent place to stay.

Couples - 28/10/2017 TripAdvisor review
« Room ridiculously small »

The room is smaller then the terrasse. It’s very badly designed with a fixed TV screen in front of the door. Not even a small desk or chair on this room. The coffee machine and the free soft drinks in the mini bar won’t let you forget how unpleasant is the room.

Tom Business - 27/10/2017 AccorHotels certified review
« Great staff, clean and comfortable room. »

Friendly staff with proactive service at check and check out. Room clean and practical.

Family - 06/10/2017 TripAdvisor review
« Beautiful Barcelona »

Our stay in Barcelona was wonderful. The hotel was just fabulous. Free coffee in the foyer. Lemon water in the foyer. Lollies in the foyer. Friendly staff that were very happy to help us. No problem to get wine glasses for the room etc. Great location. Bakery a few steps away. Cafes and restaurants and grocery store around the corner. Taxi rank right in front of the hotel and the taxis are inexpensive. Barcelona is so much fun and has so much to entertain you. I fully recommend this hotel for a great stay in Barcelona. We would stay here again in a heart beat!

Our hotel has responded to the review
Our hotel has responded to the review

In the name of our whole team, we're glad to hear that you enjoyed your stay with us. We've been implementing some small changes lately aimed to go that extra mile towards the service we offer to every one of our guests, so It's always nice to hear that we're heading towards the right direction. We'll expect you back sooner than later and thanks very much for taking your time to let us know about it.

Prof N. P. Business - 05/10/2017 AccorHotels certified review
« Wonderful staff but marginal accommodation »

Great Caring front desk staff, but facilities and accommodation relatively poor - at least the room I stayed in 601 - dirty walls very small room, balcony with no chair, gap in lining of shower in which I could look up to next level and multiple requests for coffee and associated things ( sugar, milk, stirrers etc ) not acknowledged meaning I had to pick them up from the reception area on 3 occasions out of 7 day stay.

Couples - 01/10/2017 TripAdvisor review
« Holidaybin Barcelona »

Excellent value hotel not too far from Las Ramblas. Good restaurants near the hotel as the hotel offers only breakfast. Very professional personal. Very quiet even if located on an avenue. A home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

A home away from home is probably the best commentary that we could hear about one of our guests. We're really glad that we could comply with your expectatives and we will definitely try to surpass them whenever you decide to come back!

Malcolm C. Business - 19/09/2017 AccorHotels certified review

It was a short notice booking using my reward points, it worked well

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