Hotel - ibis Mackay
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mackay Hotel

4.5/5 287 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Italian
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Fitness centre


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 152 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,899 reviews

Our guest reviews for ibis Mackay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 287 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John D. Business - 09/11/2018 AccorHotels certified review
« Convenient, great service and good facility »

Check in was good, staff helpful and food was great. Room was comfortable.

Cherie M. Couples - 09/11/2018 AccorHotels certified review
« Very Nice Time »

The IBIS in Mackay is in the Airport Compound- 2 minutes walk to check in- No hassle check in and we were able to go into our room early. The layout of the room was perfect. Well thought out- the bathroom was also the perfect layout. The mattress was so comfortable- I like the position of the safe - you shouldn’t forget that you put anything into it- right on top of the fridge. The chair was so comfortable. The stay would have to be one of the most comfortable experienced. The food at Restaurant was nice. Overall fantastic stay- will choose IBIS again. Wished I had had stayed in an IBIS when we were travelling more

Paul R. Business - 09/11/2018 AccorHotels certified review
« I lovely stay »

The ladies at reception were very polite and helpful, an envelope was delivered left with your staff to be delivered to me when I arrived was waiting for me Thank you

Suzanne F. Business - 09/11/2018 AccorHotels certified review
« Excellent service, very clean room »

Staff were fantastic, the room was very clean and comfortable.

Stacey D. Families - 08/11/2018 AccorHotels certified review
« Great Stay »

Very clean and tidy rooms. Great food and friendly staff.

Karen M. Families - 08/11/2018 AccorHotels certified review
« Great rooms »

The rooms are great bed are comfortable

Vicki Solo - 08/11/2018 AccorHotels certified review
« Very nice and location to airport great »

As above. Bar area great and drinks nice and cold. The only thing I was concerned about was lack of heating in the rooms. Mackay can get cold !

Melanie E. Families - 08/11/2018 AccorHotels certified review
« Clean and tidy and beds are sooo good »

Was a short but pleasant stay bed were so comfy and room was perfect

Mark Business - 08/11/2018 AccorHotels certified review
« Really pretty comfortable »

Nice and freindly

Anonymous Families - 07/11/2018 AccorHotels certified review
« Always enjoy staying at the Ibis Mackay. »

The Ibis is a great hotel especially as we have to start our return journey home to New Zealand from Mackay after visiting family usually twice a year .

Brendan W. Friends - 07/11/2018 AccorHotels certified review
« Very happy customer »

Was happy with the service and the where friendly

Clinton Couples - 06/11/2018 AccorHotels certified review
« Friendly staff, amazing breakfast, comfortable bedding »

The breakfast was so tasty, many options to suit everyone. The rooms were compact but nice and well layed out, perfect for 2 people. 10/10 would stay here again!

Michael G. Business - 06/11/2018 AccorHotels certified review
« Good rooms, great meals, generally happy staff. »

Enjoyable, only one night but enough to impress me.

Chris E. Business - 06/11/2018 AccorHotels certified review
« restful »

Came in early and used facilities to do some work in the room. nice and quiet and relaxing. Food and beverages close by for when I needed a break

Oceana Couples - 06/11/2018 AccorHotels certified review
« Amazing »

had such a great time my partner & I just stayed for the one night. great service & comfy apartment room, someone was on bar a girl with blonde hair & red lipstick & a guy with glasses they were very nice when serving us and helpful.

Tony Families - 06/11/2018 AccorHotels certified review
« The team at the Mackay Ibis were fantastic and ensured our stay was comfirtable and seemless. The team were very friendly and helpful. Thanks. »

Refer above

Rosieg Business - 05/11/2018 AccorHotels certified review
« Outstanding Staff, Great Food. Very convenient »

Your staff were very welcoming and helpful. I had the duck it was delicious and I really appreciated plenty of green vegetables. I had the ham hock for breakfast which was really good and set me up for a busy day. When I entered my room, the lights were on and a welcome message. It was great, I felt expected.

Joseph E. Business - 05/11/2018 AccorHotels certified review
« Good value convenient accommodation, food selection could be better. »

Same comfortable room. Cleanliness of bathroom could be improved (some mildew on lower part of walls in the showers). Selection of food can be improved - this is the 4th/5th time that I'm providing this feedback since Q1 this year 2018 and nothing has happened since.

Sandra Business - 05/11/2018 AccorHotels certified review
« Great, handy to everywhere i need to get »

My stay was very good. Clean and great soft bed. Only down side is it is too hard to find milk and the buffet layout does not seem sensible. Spoons are not near where you would want them. I had to ask where milk was and I heard another group saying the same thing so I told them.

Anonymous Business - 05/11/2018 AccorHotels certified review
« Clean and tidy room. »

Business trip so provided everything I needed. Room service would be a welcome addition.

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