ibis Mackay Hotel 4 stars

TripAdvisor rating 4.5/5 309 reviews
ibis Mackay
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Room 1

Number of guests
Children's age
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Hotel extras

  • Quiet rooms

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Mackay

Christensen Circuit
Mackay Airport
4740
mackay
australia

Tel: +61748980000

Fax: (+61)7/48980001

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MACKAY AIRPORT At 0.5km / 0.31 miles

  • By train

    MACKAY STATION At 3km / 1.86 miles

GPS :-21.178058, 149.181637

Our accommodations

Standard Room 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 2 Single Beds

  • Max. number of persons: x2
  • Area: From 17
  • Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 Queen Bed High Floor

  • Max. number of persons: x2
  • Area: From 17
  • Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

  • Max. number of persons: x2
  • Area: From 24
  • Views: Airport view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

TURBARLENCE TAVERN

Type of cuisine: Bistro

TurBARlence Tavern open for Al a Carte breakfast Monday to Friday and from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere TurBARlence is a place you will want to spend time.

Lunch

06:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TURBARLENCE

Photo non contractuelle / Strictly non binding

Adjoining the hotel is The Tavern, which offers alfresco dining, modern bistro fare, wines, cocktails and gaming facilities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 72 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more
ibis Mackay Meeting Room

Our guest reviews for
ibis Mackay

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,451 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

309 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

I was having a bad day and the staff at the Ibis Mackay managed to turn that around

Customer review rating 4.5/5

Anonymous Business - 19/04/2019 AccorHotels certified review

It is very rare for me to fill one of these surveys, but my experience at the Mackay Airport Ibis on the 18th of April I felt was worth sharing. I had stayed at the property the night before and checked out at 5.00am to catch a flight to Brisbane to join an international flight. Unfortunately, the aircraft suffered a failure and I was rebooked for the following day. Having nowhere to stay, I walked back across the road (it was almost 10.00am by this stage) and went to reception. Maggie, behind the desk, asked how my day was going. When I explained my flight had been cancelled, and ask if she had a room available, she went out of her way to get me booked into a room on the 7th floor and made sure I could go straight into it. Her wonderful service cheered me up no end and lead to an enjoyable stay (with two excellent meals to boot and welcome drinks).

Very welcoming

Customer review rating 4.5/5

Anthony L. Solo - 19/04/2019 AccorHotels certified review

All staff were very pleasant and accomodating not only mine but all guests requests

Very clean tidy and comfortable

Customer review rating 4.5/5

Anonymous Business - 18/04/2019 AccorHotels certified review

Service is great Beds are great There is no noise in the rooms from the outside

Overnight stay

Customer review rating 4.5/5

Anonymous Couples - 18/04/2019 AccorHotels certified review

We stayed overnight for persinal reasons. Chose the Ibis as it was the only accor hotel in town. We are glad we did. We knew it was close to the airport but obilivious how close. What a place to stay if you were flying. We weren't but were not adversly affected at all. Service was fantastic and staff members friendly and helpful . Food good and plentiful, though my steak more rare than medium/rare. Rooms great with very comfortable beds. Bathroom was a bit tricky if two using it at the same time. Would definately stay again if coming to Mackay.

Perfect location and great stay

Customer review rating 4.5/5

Carmen Solo - 17/04/2019 AccorHotels certified review

I booked the Ibis Mackay for an overnight stay, as my flight left early morning. The staff is super friendly, the room new, spotlessly clean and most importantly, the bed was super comfortable. The location is literally steps (1 minute walk) from the airport terminal, and adjacent to the rental car return. The morning I left, I walked to the airport, dropped my checked bag, checked in, then walked back the the Ibis for breakfast. Walked back in for my flight when it was time, and loved relaxing in my room instead of a hard airport chair during the wait time. The Ibis gets a big 5 stars from me!

Just what we needed

Customer review rating 4.5/5

Tam Couples - 17/04/2019 AccorHotels certified review

It's always good here. We just need a room and a bed. It's very comfy, clean etc

Great Short Stay

Customer review rating 4.5/5

Oskar K. Families - 17/04/2019 AccorHotels certified review

I Like Ibis Mackay, it has been always great for food and now for accommodation.

Peter J.

Customer review rating 4.5/5

Peter J. Solo - 16/04/2019 AccorHotels certified review

it was very good as normal

Thank you Peter, we appreciate your loyalty and your feedback. We wish you a happy Easter and look forward to your next visit. Sincerely, Adriette

Excellent

Customer review rating 4.5/5

Chad Business - 16/04/2019 AccorHotels certified review

Great

Dear Chad, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Very clean, friendly staff

Customer review rating 4.5/5

Nev. Couples - 16/04/2019 AccorHotels certified review

Better than most hotel/motels we have stayed in.

Dear Nev, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Modern clean comfortable accommodation

Customer review rating 4.5/5

Carissa Couples - 16/04/2019 AccorHotels certified review

Friendly and efficient checkin. Although room was small very comfortable and has everything you need.

Dear Carissa, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Great!

Customer review rating 4.5/5

Anonymous Business - 15/04/2019 AccorHotels certified review

The room was clean, service was excellent and food was also delicious.

Dear Danielle, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Friendly efficient, much improved meals

Customer review rating 4.5/5

Johan Business - 15/04/2019 AccorHotels certified review

The check in and out was efficient and the staff friendly without being over-friendly (it seems genuine). During my last stay the food was not great and I gave a low score for that. It seems there was a step change in the kitchen as both my dinner and breakfast was great.

Dear Johan, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Overnight stay for Work

Customer review rating 4.5/5

Tony Business - 14/04/2019 AccorHotels certified review

Have been staying here for Work since late last year & it is the ideal Hotel for an overnight stay.

Dear Tony, Thank you for sharing your experience and for your loyalty to Ibis Mackay. We look forward to welcome you back soon. Sincerely, Adriette

Good location, service and friendlyness of staff

Customer review rating 4.5/5

Jeffrey R. Business - 13/04/2019 AccorHotels certified review

Always a pleasure to stay at this hotel

Dear Jeffrey R., We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Perfect

Customer review rating 4.5/5

Craig Business - 13/04/2019 AccorHotels certified review

Always stay here as great location quiet and good meals

Thank you Craig for your loyalty and return business. We appreciate your feedback and we look forward to your next visit. Sincerely, Adriette

Great stay for the night!

Customer review rating 4.5/5

Dean A. B. Business - 13/04/2019 AccorHotels certified review

Short stay (1 night) for business but conveniently located and had what I needed.

Dear Dean, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Everyone was very happy and helpful

Customer review rating 4.5/5

Steve Business - 13/04/2019 AccorHotels certified review

All good happy people

Dear Steve, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Staff were amazing, food was amazing, everything clean, bed in my first room was not good

Customer review rating 4.5/5

Tracey F. Business - 12/04/2019 AccorHotels certified review

I will definitely be staying again, and will recommend the hotel to any other colleges travelling to Mackay.

Thank you Tracey. We appreciate your great feedback and we look forward to welcome you back. Sincerely, Adriette

Value for money

Customer review rating 4.5/5

Ian C. Couples - 12/04/2019 AccorHotels certified review

First stay at this IBIS and was very impressed by staff and service levels,location was good for us, and an in house restaurant was an added bonus. Room rate is very attractive considering this is a near new hotel,Compliments to the management and staff.

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette
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