Hotel - Mercure Manado Tateli Resort and Convention
Mercure Hotel Mercure Hotel

Mercure Manado Tateli Resort and Convention

4.0/5 455 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 558600.00 IDR Non member rate
From 558600.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Football
    • Jogging track
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 5 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern, comfortable and spacious, each room features a key card lock, electronic safety box, centralised AC, WIFI access, satellite channels TV, shower with hot and cold water, IDD telephone line, minibar, and coffee and tea making facilities.

  • 142 rooms
  • 142 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 619 reviews

Our guest reviews for Mercure Manado Tateli Resort and Convention

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 455 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
P. Friends - 05/03/2019 AccorHotels certified review
« Awesome »

I feel very happy to stay at the Mercure, because the sceneary and service are very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for the positive comment of your stay, we do appreciate your feedback. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sigit Budiarso General Manager

Ika W. Families - 03/03/2019 AccorHotels certified review
« excelent services »

the service is excelent. great food. good facilities for especialy the swiming pool. for corection maybe some room need to improvment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ika, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay, we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Sincerely, Sigit Budiarso General Manager

jefriputra Business - 03/03/2019 TripAdvisor review
« Service & Location »

All of Service and facility are Excellence and Hotel Location comfort place in the resort The Hotel View is Amazing because we can enjoy the swimming pool near the beach. Breakfast complete with all menu and good taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jefriputra, Thank you for this outstanding review! We truly appreciate the time you have taken to share your stay experience with us. We are delighted to read that you had a great stay with us, and our facilities and services met your expectations entirely. Your positive feedback of our resort is highly appreciated and will be shared with all of our team to help them maintain their high motivation and engagement towards our guests. We are excited and already cannot wait to welcome you back sometime in the future again. Regards, Sigit Budiarso

韩. Friends - 26/02/2019 AccorHotels certified review
« Service is not as good as before »

1.Check in question:booked king-size,but give our Standard room。 2.breakfast There is little food left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns and our hope that you will give us the opportunity to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Doni A. Families - 26/02/2019 AccorHotels certified review
« Mr »

Very good service and very friendly staff, process check in very efficient, good job for Sunny,ugenia,Malni and all FO staff, delicious food and good service good job FB team specially,Vita,fero,friska,Cicil,Trio,Rico,Marcel, Rafiq, Looking forward to staying again at Mercure Manado.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for the positive comment of your stay, we do appreciate your feedback. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager

Richard O. Families - 22/02/2019 AccorHotels certified review
« Woken up early by exercise classes outside of our room »

We booked the junior sweet which but a couple of times a week we had been woken at 8am by someone shouting in a megaphone doing an exercise class right below our balcony. We called reception and asked them to turn the volume down but it didn't make any difference. Not really a relaxing way to start your day, especially with jetlag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns and our hope that you will give us the opportunity to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Novan W. Friends - 20/02/2019 AccorHotels certified review
« Amazing »

Rooms, atmosphere, service was execellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novan, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is important to us because we take our guests’ satisfaction as a priority and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Rendy S. W. Families - 20/02/2019 AccorHotels certified review
« Satisfied »

We enjoyed staying at the hotel. Well if my opinion can help, the wifi isn't working when I'm staying, the signal is too far (1 bar) you should fix that, and the breakfast should have more variety. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns and our hope that you will give us the opportunity to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Wisnu Friends - 19/02/2019 AccorHotels certified review
« A very comfortable place for holiday »

The view, the hospitality, and the food are very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wisnu, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is important to us because we take our guests’ satisfaction as a priority and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Pricilia Y. Solo - 12/02/2019 AccorHotels certified review
« excellent! »

The place are so comfortable. I want to stay for a few days next holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pricilia, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is important to us because we take our guests’ satisfaction as a priority and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Anonymous Couples - 12/02/2019 AccorHotels certified review
« Wonderful service and beautiful hotel »

Everyone took such good care of us. The room was very clean, we had a free upgrade, and the facilities were lovely. Brilliant value and everyone was very helpful and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeleine, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is important to us because we take our guests’ satisfaction as a priority and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Juke F. Families - 05/02/2019 AccorHotels certified review
« good »

Nice place for family and friend. I like the swimming pool and the garden. good breakfast. and friendly people. I was staying long time in this Hotel and I wish they have better WIFI for communication. and give me priorities for people stay long time. I was staying more then 1 month in this Hotel. And I wish to stay in the first floor because of danger for my twin kids, they like to climd the railing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juke, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay, we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations such as the WiFi you mentioned. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Ngk Business - 31/01/2019 AccorHotels certified review
« Resort in Manado »

The overall stay was ok, but the hotel need to improve the room cleanliness & food quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear NGK, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced with the room cleanliness and the food quality you mentioned. We ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns and our hope that you will give us the opportunity to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Ryan Friends - 31/01/2019 AccorHotels certified review
« AWESOME! »

The stay was good. was upgraded to junior suite room ocean view, and quite a newly renovated room. I had a great experienced there. It just the toilet , you combine the closet and shower in one area, i think that is just the only 'off' thing about the room. gets quite wet after shower if you only want to use the closet. And the balcony tends to get alot of bird dirt and never be cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ryan, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced with some of our facilities. We ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Mega F. Couples - 19/01/2019 AccorHotels certified review
« Great service,delicious food, excellent location and amazing view »

Great service,delicious food, excellent location and amazing view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mega, Thank you for the lovely comment of your stay, we do appreciate your feedback. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sigit Budiarso General Manager

Nouke Families - 15/01/2019 AccorHotels certified review
« Nice place and very helpful staff »

Very recommended...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nouke, Thank you for the positive comment of your stay, we do appreciate your feedback. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Ivone R. GM Secretary

Ivan Families - 10/01/2019 AccorHotels certified review
« Good hotel has good service »

Generaly perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is very important to us because we really take our guests’ satisfaction is our utmost priority, and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. Thank you again for sharing your experience and we are looking forward to welcoming you again in the future. Regards, Ivone R. GM Secretary

Muly Families - 10/01/2019 AccorHotels certified review
« Not really satisfied »

The new renovated room was nice. But the quality of food served while breakfast and the alacarte menu at the Kopi O is poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MuLy, Thank you for your review following your recent stay at Mercure Manado Tateli Resort and Convention. To ensure that our guests have a great time staying with us is our priority. We apologize for the inconvenience you had experienced, we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Sincerely, Ivone R. GM Secretary

Fiona Solo - 09/01/2019 AccorHotels certified review
« rooms and toilets are very old »

pool was good but room and toilet that I was in was very old and not a very welcoming stay. disappointed as it was the mecure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Ivone R. GM Secretary

Chandra T. Families - 07/01/2019 AccorHotels certified review
« Good location »

Good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandra, Thank you for the positive comment of your stay, we do appreciate your feedback. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Ivone R. GM Secretary

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 558600.00 IDR Non member rate
From 558600.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates