Hotel - Mercure Manado Tateli Beach Resort
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Mercure Hotel

Mercure Manado Tateli Beach Resort

Jalan Raya Tanawangko  Desa Tateli  Kabupaten Minahasa 
95121  MANADO
INDONESIA

269 reviews
TripAdvisor Rating Based on 269 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SAM RATULANGI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern, comfortable and spacious, each room features a key card lock, electronic safety box, centralised AC, WiFi access, satellite channels TV, shower with hot and cold water, IDD telephone line, minibar, and coffee and tea making facilities.

  • 142 rooms
  • 40 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 173 reviews

Our guest reviews for Mercure Manado Tateli Beach Resort

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 269 reviews
Certificate of excellence 2016
AccorHotels certified review
Jessica Friends - 12/07/2017
« The best vacation spot »

Everything was going EXCELLENT everytime I stay at Mercure. However I have a disturbing experience that should not happen. Someone knock on my room door. Incidentally, I was close to the door. Then I immediately opened the door. But the person has gone away and looks hastily dodged, although I called him but did not respond. I'm very sure he's one of the employees because he's wearing a uniform (room attendant). I understand the possibility that the person is a daily worker/ trainee. So I can understand it. But i will be back to stay there. I am very happy to spend my time there.

AccorHotels certified review
Debora S. Families - 22/06/2017
« Enjoy »

A pleasant hotel with nice pool area and beautiful beach view. Thank you so much for Ibu Malny and FO team for kind help when check in process..

TripAdvisor certified review
Family - 15/06/2017
« Family getaway »

Stayed in this hotel when it was under a different management a few years ago. I must say under the brand name of Mercure it is totally different. The staff was so friendly and accommodating and the feel of the hotel was well ... great! My idea of a getaway is to chill out and that is what my family did plus some diving as well supported by the Ecodivers that is very conveniently based in the hotel premise itself. So if you are planning a diving getaway this would be an ideal hotel. Food wise my family ate all meals at the hotel and my only complaint is that there is no bacon for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin T, Thank you for your review of your stay in Mercure Manado Tateli Beach Resort. It is very nice to hear that you appreciate our improvements. We will definitely share your good review to our team, to act as an encouragement to strive for an even better performance. Thank you also for recommending our hotel as an ideal hotel for diving getaway, we really appreciate it. We hope to welcome you back while you next trip to Manado. Regards, Vincent Archer

AccorHotels certified review
Anastasia Couples - 06/06/2017
« Very nice hotel with unacceptably satisfying customer service. »

We stayed for 3 nights, enjoyed the hotel's view and facilities very much! Beautiful breakfast view with good varieties of food. The only minor drawback is that the room we stayed in may need refurbishment - ie. cracked paint, lights went off...

AccorHotels certified review
Beny M. Couples - 05/06/2017
« Romantic escape »

This visit was not the first, but the last always experienced improvements on some guest related facilities. Hotel location was strategicaly located far from downtown means perfectly suited for romantic escape. Guest lounge, pool area, dining area, rooms layout and general environments are well decorated and arranged to meet most guest expectation. Sampe bakudapa ulang. Beny Jackson Maliota Accor Member

AccorHotels certified review
Rocky L. Families - 04/06/2017
« Nice! »

Nice place and good and friendly staff

AccorHotels certified review
Yodpad Families - 04/06/2017
« Great..... »

It was a good 2 days stay Love the pool, the superior room upgrade for free, with the walkout terrace was great but the Internet wifi signal is Bad. Breakfast was good but not many local food and very slow to refill the food. All in all we had a good family time..... staff was friendly.....

AccorHotels certified review
Anonymous Families - 04/06/2017

Nice view but the AC was not cold and the hot water at morning did not work

AccorHotels certified review
Cs Solo - 29/05/2017
« 7.5 out of 10 - a few thing stopped it being 9/10 or 10/10 »

Location and price were fantastic, loved the pool and beach and quiet location Staff were amazing - give them all a pay rise! Dive boat staff were great happy with room although see below On check-in no one told me where anything was (dive centre, gym, spa etc) no hotel info or menu in room, no list of TV channels, no local information disgusting stained pillow on my bed No fridge in room - why? - a rubbish 'cool box' which did nothing at all, no point at all you can hear the next room because you have the 2 doors which join rooms - I was a solo traveller yet I had 2 different really noisy families next to me - maybe plan better? Chinese guests were really noisy in the corridors outside early morning and late at night Restaurant and bar - beer was ridiculously expensive 54,000 rupiah for a small Bintang? I just took my business elsewhere. Food wasn't anything amazing to be honest although the prices were high Had breakfast once in hotel - not great for the price WIFI was rubbish generally to be honest

AccorHotels certified review
Somphone B. Business - 22/05/2017
« Country Director - WWF- Laos »

Less impression on house keeping and reception performance.

AccorHotels certified review
Ira Solo - 21/05/2017
« Thank you so much Mercure team  »

Was excellent from check in to check out. Nice, clean and spacious room (up grade to Junior Suite). Breakfast was tasty and lots of variety. Staff are very hospitable and helpful. Overall was excellent, thanks to all the Team, my weekend was so great and relax, tumbs up to the Management too.

AccorHotels certified review
Shannon S. Business - 20/05/2017
« Very beautiful location and friendly staff »

Very comfortable

AccorHotels certified review
Batbold Solo - 19/05/2017
« relaxed atmosphere and superior cousine »

I was completely satisfied with very friendly staff of the hotel

AccorHotels certified review
Anonymous Business - 18/05/2017
« It was a good price for a reasonable level of service »

My room and bathroom was a little tired, for example the wardrobe door didn't close properly and the toilet seat wasn't secured properly. The rooms need a bit of work on them.

AccorHotels certified review
Margaret Business - 17/05/2017

Your staff was very kind and very responsive. Thank you for the hospitality.

AccorHotels certified review
Nielson A. Families - 16/05/2017
« Nice and enjoyable weekend. »

Everything are nice and ok, except the AC at the room I got, 330, which only blowing air slowly and the air are not cool. You need to check & fix the AC on that room or maybe all AC on that part of the building. Other that that, everything are OK.

AccorHotels certified review
Chris W. Business - 15/05/2017
« Very relaxing with highly responsive staff. »

Facilities were run down a bit and need to be better maintained. However, staff are extremely friendly, hospitable and have pride -- making the stay very pleasant.

AccorHotels certified review
Helena M. Business - 15/05/2017
« It was ok »

Was in a conference and the fact that we were in the coast was great. The room is a bit run-down: the water leaks all over the toilet, the telephone did not work, the central air conditioning system was extremely noisy and a bit dysfunctional (difficult to control temperature), food diversity was not fantastic and sometimes finished quickly, perhaps not counting on the huge number of people eating at the same time. Staff was reasonably helpful. Check-in and check-out was quick, shuttle to airport was very comfortable, and internet from the hotel was ok. With a bit of refurbishment I can recommend the hotel.

AccorHotels certified review
Nina Business - 14/05/2017
« Fabulous! »

Very friendly and helpful staff, Always smiling, beautiful rooms and settings, good food!

AccorHotels certified review
Anonymous Couples - 09/05/2017

Love the place, it's great place to stay and relax.... Will be back again 😘😘

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