Hotel - Novotel Xi'an SCPG
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Novotel Hotel

Novotel Xi'an SCPG Hotel

No 33  Wei Yang Road 
710016  Xian
CHINA

44 reviews
TripAdvisor Rating Based on 44 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Children's Club for 4 to 6 years

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 4 to 6 years
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Children's Club for 4 to 6 years

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/17:30-22:30
    • Opening hours : Week-end 06:30-12:00/17:30-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 350 reviews

Our guest reviews for Novotel Xi'an SCPG

100% genuine reviews from our guests

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5.0/5 TripAdvisor Rating Based on 44 reviews
AccorHotels certified review
Min J. Business - 11/08/2017
« overall is good, but unfriendly odor in room and corridor »

two nights in Novotel Xian: facility is good; the entrance door is pretty small, and easy to be neglected. Bad smelling in room and corridor, which means poor ventilation rate or air change rate.

AccorHotels certified review
Giselle S. Friends - 09/08/2017
« Nice new room but service and cleanliness is below par »

Room wasnt vacuumed properly for our entire stay. Biscuit bits was still in floor during our entire stay. Bathroom amenities not replenished daily and when ive used up the facial cotton rounds i brought myself i asked for replenishment and housekeeping was quite rude. She insisted that there should be some as they replenish every day. I told her if it was replenished then i wouldnt have had to ask. Front desk staff do not speak english. Concierge except for one thin guy wasnt of great help. The thin concierge(unfortunately forgot his name) was helpful and had good cust service as opposed to the other concierge who seemed like he didnt really want to help. The room though is nice and simple but with pretty complete amenities. No pillow menu though. Also Disappointing that free drink for accor member is rather pathetic.

AccorHotels certified review
Jolinda C. Solo - 22/07/2017
« Comfortable stay and great to watch Wimbledon Live (HD) at night! »

1 suggestion: the cream milk cups were not sealed well thus when I tried to add into my coffee on 7/18 morning, one was semi-open and the other has solid content inside.

AccorHotels certified review
Oscar H. Solo - 19/07/2017
« New hotel needs improvements »

New hotel but room carpet is dirty & missing follow up service for me. I in person asked clearly the reception guy to help me to send the 2 luggages to lobby before I went out for quick lunch. However, no action after my lunch. I had to rush for getting the luggages together with the bell service staff.

AccorHotels certified review
Z. W. Business - 17/07/2017
« Ms. Z. »

Extremely clean room and very good conference service. The reception and guest center were helpful. I'd suggest that Novotel provide option for tree-hugger guests to waive room keeping and make their experience more green :)

AccorHotels certified review
Heng Couples - 07/07/2017
« Unforgetable holiday experience »

We had a very nice and comfortable rooms even though we check into the hotel at nearly midnight due to unexpected flight delay by 3 hours as a result of bad weather and air traffic control. Hotel staff were very friendly, especially the restaurant staff that go out of their way to cater for our specific needs in food due to religious reason. Really appreciate it !

AccorHotels certified review
Anonymous Business - 12/06/2017
« Very Good »

Thoughtful and welcoming staff

AccorHotels certified review
F. Couples - 07/06/2017
« Nice stay »

Clean room, Brand new facilities and furniture in the room, decent breakfast and restaurant, friendly staff. Locate in a very convenient place, close to the metro station.

AccorHotels certified review
Michelle Couples - 01/06/2017
« it was awesome :) »

Our room was beautiful, we especially liked the warm seat on the toilet :) The staff were very friendly and helpful

AccorHotels certified review
Anonymous Solo - 03/05/2017

The room was fine, but it smelled of smoke. I also tried to connect with Novotel prior and during my check-in to arrange an checkout date one day early, but no one was able to help me accommodate.

AccorHotels certified review
Anonymous Couples - 03/05/2017

that's ok

AccorHotels certified review
Anonymous Couples - 20/04/2017

Nice hotel and good breakfast too. Some improvements: 1) the central air conditioning is too hot for this April. The air conditioning sometimes reach up to 27C and become very hot at night to sleep. Please adjust the central air conditioning according to weather. 2) The curtain blind is not thick enough to block out the sun in the morning. A thicker curtain blind is needed to completely block out the sun. I woke up easily once the sun is out during my stay. Hotel curtain blind should in general be able to completely block out the sun light so guests can sleep at any time of the day. 3) Upon check in, the check in staff forgot to give me the complimentary drink coupon. Good things: 1) Nicely presented fruits and cakes inside the room upon check in of the room. Please thank the staff who prepared them. 2) Good house keeping. Please thank the house keeping staff too. 3) Quick response to our requests to change the central air conditioning.

AccorHotels certified review
Anonymous Business - 17/04/2017

It was very appreciate for upgraded room and nice served some food at club lounge, even just ordered soft drink, it was very nice imppression. my room was very clean and wide, so wonderful. Hope stay again at the hotl next time.

AccorHotels certified review
Anonymous Families - 12/04/2017

GREAT LOCATION AND GOOD BREAKFAST. STAFF HELPFUL. THE ROOM DONT HAVE AIR COND AS VERY DIFFICULT TO SLEEP EVEN HOTEL PROVIDED FAN.

AccorHotels certified review
Anonymous Couples - 06/04/2017

great service, friendly staff, clean room.. everything perfect

AccorHotels certified review
Anonymous Couples - 22/03/2017

Nice hotel, needs a few more English speaking staff.

AccorHotels certified review
Anonymous Couples - 18/03/2017

This property is quite new, with modern facility. We are impress with the service, especially the Receptionist Nina, we will give 10 out of 10 for her.

AccorHotels certified review
Anonymous Business - 15/03/2017

Nice hotel, friendly staff,comfortable rooms, great value for money spent

AccorHotels certified review
Anonymous Families - 08/03/2017

very good.

AccorHotels certified review
Anonymous Couples - 06/03/2017

Basically, all good except for two: 1. there has no space for your restaurant even the guests stayed in your hotel. Honestly, except for group, you should keep some seats for walk-in or other guests stay in your hotel. 2. there has no international conversion plug for my computer

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