Hotel - Novotel Panama City
Novotel Hotel Novotel Hotel

Novotel Panama City Hotel

4.0/5 977 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00 am to 10:00pm
    • Opening hours : Week-end 7:00 am to 10:00pm

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.Accommodating up to two adults in twin beds, equipped with air conditioning, 42" LCD TV, minibar, hairdryer and safe, this comfortable room reflects the essence of Novotel.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,051 reviews

Our guest reviews for Novotel Panama City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 977 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anette H. Couples - 14/03/2019 AccorHotels certified review

Very nice staff good location I'll be back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anette H., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Anonymous Business - 13/03/2019 AccorHotels certified review
« Excellent »

great experience, modern building, clean facilities, good food and price. Returning any time soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan V., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Argelis F. K. Business - 11/03/2019 AccorHotels certified review

It was a great service from customer service up to the restaurant attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Argelis K., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Jerry H. Solo - 11/03/2019 AccorHotels certified review

So so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald h., Thank you for taking the time to share your comments concerning your stay at the Novotel Panama City. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Katherine Solis General Manager

Robert C. Business - 10/03/2019 AccorHotels certified review
« Dr »

Absolutamente provechoso

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Robert C., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Panama City. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Katherine Solis General Manager

Dr. S. Business - 07/03/2019 AccorHotels certified review
« Thank you kindly Nadja and Panama Novotel! »

Nadja, thank you and all of your staff for the kind service as always. First,thanks to all my maids who work very hard for me cleaning my room. Second, thanks very much to Laura and her staff for all the delicious breakfasts that they cooked for me. Third, again, thanks to you and all your staff for the wonderful service. See you all next time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsey S., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Eduardo D. Business - 07/03/2019 AccorHotels certified review
« Very nice »

Excellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo D., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Deborah H. Friends - 04/03/2019 AccorHotels certified review
« Mrs. »

We completely enjoyed our stay and would stay again in a minute!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah h., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Gladys C. Business - 04/03/2019 AccorHotels certified review
« Great hotel, location and attention »

I stayed here because it was close to the venue of an event I was attending and was a great choice. Hotel was in a great location, close to restaurants, metro was 3 blocks away, safe area. The people at the counter were very helpful and kind. Room was very comfy and clean and internet was fast and available everywhere in the hotel for free. I would certainly recommend this hotel and would stay here again if I visit Panama City.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gladys C., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

James T. Couples - 01/03/2019 AccorHotels certified review
« Absolutely wonderful! »

It’s was my wife’s birthday and we’d never been to panama, I must say Novotel staff and service was excellent to say the least. Everyone was super friendly, always with a smile and made sure any request we had was met and they seemed genuinely happy to help!! Loved our experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear James T., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Jacqui Families - 28/02/2019 AccorHotels certified review
« A comfortable reasonably priced hotel with friendly, helpful staff. »

We spent a night in the hotel on either end of a tour of Panama and enjoyed the experience of being in a neighbourhood of average Panamanian residents.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline S., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Marilyn D. Families - 20/02/2019 AccorHotels certified review
« Delivered everything you advertised »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marilyn D., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Soraya C. Families - 17/02/2019 AccorHotels certified review
« Hotel had everything I needed for my 2 night stay »

The hotel staff and location were perfect, beds were dreamy, breakfast was great and will definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soraya C., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Ama Solo - 15/02/2019 AccorHotels certified review
« Nice hotel, with good customer service »

This hotel is well located in Panamà City, close to a subway station in a city that has one open line only, and offers a good level of services, welcoming premises and staff, big rooms, good breakfast, nothing to add, it was an excellent experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes L., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Robert G. Solo - 11/02/2019 AccorHotels certified review
« Centrally located in Panamá City »

The hotel is conveniently located in town. Almost next to the via Argentina metro station and close to restaurants and nightlife.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert G., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Emily P. C. Solo - 11/02/2019 AccorHotels certified review
« great »

it was great to finally rest at the Novotel in panama city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily Paez C., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Maritza E. Families - 10/02/2019 AccorHotels certified review
« great staff and nice hotel »

The hotel is nice but they can improve on the cleanliness of the rooms. Housekeeping need to do a better job of cleaning the rooms and definitely change the linens daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maritza E., Thank you for taking the time to share your comments concerning your stay at the Novotel Panama City. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Katherine Solis General Manager

Don J. Couples - 08/02/2019 AccorHotels certified review
« Excellent »

It was nice, I had an emergency back home and have to cut my stay short and they take care everything...

Our hotel has responded to the review
Our hotel has responded to the review

Dear j. G., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Anonymous Friends - 05/02/2019 AccorHotels certified review

Well located, clean. Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen C., We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine Solis General Manager

Pier L. D. P. Solo - 30/01/2019 AccorHotels certified review
« Rather disappointing »

The restaurant was depressing with its cheap furniture and lighting. When I arrived, the bar was closed, at 8:30 PM on a Sunday. There was no hot water in the shower. The tv didn’t work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pier Luigi Di P., Thank you for taking the time to share your comments concerning your stay at the Novotel Panama City. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Katherine Solis General Manager

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