Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

Our hotels AccorHotels
4.0/5 345 reviews
All hotels in Bukittinggi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 827644.00 IDR Non member rate
From 827644.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MINANG KABAU
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

  • 98 rooms
  • 12 non-smoking rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,685 reviews

Our guest reviews for Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 345 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Martina C. Solo - 18/04/2018
« Bath tub »

Water in bath tub is not flowing well when shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTINA CH , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Leonardo W. R. Families - 18/04/2018
« Good »

Still want to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONARDO , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Fitri L. Families - 18/04/2018
« Nice and comfortable »

Very comfortable hotel with nice surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear FITRI NURSANTY , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Yudi R. Families - 18/04/2018
« awesome »

can spend my quality time with my family

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUDI r. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Riswan R. Business - 18/04/2018
« Love staying there »

The foods are delicious. The room was clean and tidy. The personals are full of sime and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear RISWAN R. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rani I. Friends - 17/04/2018
« Great !! - one night it's not enough »

Need iron and duct tape, response so quick... Plus scissors... Great staff !!! Highly appreciated... Really !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANI I. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Alma Couples - 16/04/2018
« Recommended! »

We stayed one night in this hotel. The staff was very helpful. Breakfast is the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALMA , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Tg Families - 14/04/2018
« Comfort stay »

Happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear TENGKU MOHD SHAHRU , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Noryah Couples - 11/04/2018
« Satisfy »

Everything were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORIYAH , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Widowati S. Families - 11/04/2018
« A very nice hotel to be visited again »

I stayed with my family for two nights Very nice hotel, especially the building and the scenery that can be seen from the room very good breakfast, friendly hotel staff Except for the opening hour from the swimming pool (08.00 am), it would be better at 07.00 am

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIDOWATI SISWOMIHARJO , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Liza W. Couples - 10/04/2018
« Average. »

Location wise was good but rooms & facilities could have been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARWAN , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Handaya Couples - 03/04/2018
« Location is good, others are mediocre »

The hotel is getting worn out, certainly it is not up to 4 stars level as it's claimed. The location is the only plus point. Foods are okay, good variety but nothing special. The much newer hotel nearby seems offerring more than this hotel. It was quite annoying to know that I could not earn Accor reward point just because I booked the hotel through Agoda. By that, I do not see any advantage to stay in the chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANDAJA WIDJAJA , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mike G. Couples - 03/04/2018
« Most pleasant experience »

Beautiful old building (but I didn’t see any history of the building described) and superb Staff. Excellent breakfast menu, comfortable rooms and beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. JAMES MICHAEL , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Hendra H. Families - 01/04/2018
« staying in novotel bukittinggi »

I had visit bukittinggi for few times with my family and novotel is always be the choosen hotel but from my last experience on March 27-29, 2018 i am quite disappointed with how novotel maintain the facility in particular the swimming pool and gym. The pool was dirty, chairs look so tired and most of gym equipment is not working at all. it's way below than the novotel standard in other cities that i've ever stayed. I hope you can fix it for guest convinience

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENDRA H. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Fa… :. Couples - 01/04/2018
« Convenient »

Overall satisfied and together with a nice surrounding except aircond system need to look into it Temperature outside is more colder than room

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAHMI , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ayudia Friends - 31/03/2018
« A nice hotel in the middle of beautiful city Bukittinggi »

I love the room cleaness, hotel staffs are also kind and helpful, i love the hot water tap that help me feel relax and joyfull after a long run activity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINI AYUDIA , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 27/03/2018
« Hotel facility »

The hotel enviroment was good enough but the important facility like Air Conditioner very bad and not cool and too noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear SADRAKH , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mohamad N. Friends - 26/03/2018
« satisfied »

nice and good for relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMAD n. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Junainah Families - 24/03/2018
« Nice hotel with beautiful surrounding view »

Nice & comfortable hotel. Spacious room. Beautiful surrounding view, our room overlooking the mountain. Quite cool at night & early morning. A variety of breakfast spread with good local food. Strong wifi connection. Walking distance to shopping areas, shopping centre, supermarket, eateries & Jam Gadang Monument.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNAINAH MD TAIB , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Keri Couples - 22/03/2018
« Good location, comfortable room »

The location was great, walkable to the nearby eateries and restaurants. Our room had the mountain view which was fantastic. The hotel room could have been upgraded as it feels new. Hotel service staff is friendly and able to communicate in English b

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIEW FANG YONG , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 827644.00 IDR Non member rate
From 827644.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates