Novotel Bukittinggi Hotel 4 stars

TripAdvisor rating 4.0/5 397 reviews
Novotel Bukittinggi
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Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAU
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANS :   Padang

  • PT.TRANEX MANDIRI :   Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Our accommodations

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH DOUBLE BED

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH TWIN BED

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

  • Max. number of persons: x4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

  • Max. number of persons: x4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 KING BED JUNIOR SUITE

  • Max. number of persons: x2
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 KING BED + 2 SG BED IN ROOM SINGGALANG SUITE

  • Max. number of persons: x6
  • Area: From 72
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Photo non contractuelle / Strictly non binding

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 626 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more
Novotel Bukittinggi Meeting Room

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,181 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

397 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good place to stay

Customer review rating 4.2/5

Laurentiae Friends - 08/04/2019 AccorHotels certified review

the location of this hotel, very strategic. Near every where. Also, hotel's interior was amazing. Just staff at restaurant need to brief more.

Dear ERIKA WOWOR , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Hotel was neat and tidy. Nice view and very near to the shopping arcade and malls

Customer review rating 4.2/5

Maria Friends - 30/03/2019 AccorHotels certified review

Pleasant and warm hospitality

Dear TENGKU PUJI RAJA ABD H , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good hotel with excellent location

Customer review rating 4.2/5

Tengku A. Couples - 27/03/2019 AccorHotels certified review

Very good stay. Very friendly staff. Excellent location. Good breakfast. Overall a very good stay for us. Definitely will stay at Novotel again if I ever go to Bukittinggi again. Keep it up.

Dear TENGKU A. SHAH , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Very nice place at the center of Bukittinggi's famous Jam Gadang

Customer review rating 4.2/5

Teguh I. Couples - 26/03/2019 AccorHotels certified review

Room is clean Sufficient space for couple Very close just walk by to Jam Gadang Rate is quite expensive for hotel in a small town like Bukittinggi, luckily got corporate discount

Dear TEGUH I. , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short stay in Bukittinggi

Customer review rating 4.2/5

Rita Couples - 25/03/2019 AccorHotels certified review

We had a pleasant stay, the hotel is as described, central to everything in Bukittinggi :-)

Dear RITA SCHOLES , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Marvellous

Customer review rating 4.2/5

Johan S. Business - 23/03/2019 AccorHotels certified review

Members have their privileges. Welcome drinks, fruits and snacks are very welcoming. Ever attentive staffs add the pleasantry.

Dear JOHAN S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Nice Hotel

Customer review rating 4.2/5

Richard Families - 21/03/2019 AccorHotels certified review

I'm satisfied during my stay, hotel building was beautiful and the location is very strategic

Dear RICHARD SANTOSO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

room

Customer review rating 4.2/5

Susana S. Families - 17/03/2019 AccorHotels certified review

Excellent especially breakfast and swimming pool for children

Dear SUSANA s. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
Customer review rating 4.2/5

Marfiza M. Families - 16/03/2019 AccorHotels certified review

Great stay and nice ambience. Awesome breakfast and with huge range

Dear MARFIZA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Will always come back to Novotel whenever I am in Bukit Tinggi

Customer review rating 4.2/5

Tamunif B. M. Families - 12/03/2019 AccorHotels certified review

Always a good place to stay

Dear TAMUNIF BIN M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

great view..needs upgrading and facilities must be checked if working.

Customer review rating 4.2/5

Anonymous Families - 10/03/2019 AccorHotels certified review

Bar fridge did not work at all, so a little disappointed Comfortable stay Mountain view was great Location great friendly staff

Dear JUNAINAH MACRAE , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

One week stay at Novotel Bukittinggi

Customer review rating 4.2/5

Mohd R. I. Friends - 09/03/2019 AccorHotels certified review

Great!! Enjoyable stay, friendly staff, clean and right at the town centre. Could not ask for more.

Dear MOHD RADZI ISMAIL , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
Customer review rating 4.2/5

Suryani Business - 08/03/2019 AccorHotels certified review

Good hotel, good location, good service from the staff.

Dear SURYANI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

the best location for this combining hotel and resort.

Customer review rating 4.2/5

Yudiyantho Friends - 06/03/2019 AccorHotels certified review

Best design Novotel hotel and resort ever stay. Nice lobby, cafe and live music.

Dear NURHADI YUDIYANTHO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great people

Customer review rating 4.2/5

Vien Business - 26/02/2019 AccorHotels certified review

My collegues and I were stayed in the hotel for 25 days for a duty. We felt like we had become part of Novotel's family cause the crews greet us by name. What a nice experience.

Dear BPK/VIEN ANDRIYANI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good food good sleep

Customer review rating 4.2/5

Kenia Families - 26/02/2019 AccorHotels certified review

Been great.. Nice ambience.. Tasty food.. Clean room.. Love it! But, I found cigarette butts outside the windows of room 204. Possibly from previous stay. Sorry I forgot to mention it while checking out.

Dear KENIA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

always satisfied

Customer review rating 4.2/5

Ari Families - 25/02/2019 AccorHotels certified review

I always stay at Novotel when I come to Bukittinggi. It very comfortable place, with strategic location, friendly and professional staff, delicious food, best facility. Just a suggestion, if guest can give such as points or stars to the staff and make the staff as the best staff of the month whose got many stars or points. Because the best staff deserved a reward. For me all the staff are very helping and friendly.

Dear PUTRI WULANDARI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

bad timing for maintain plumbing facility

Customer review rating 4.2/5

Reza Business - 25/02/2019 AccorHotels certified review

the engineer and the recepsionist didn't coordination, so the engineer did the project for plumbing facility when me, my wife and my baby had to sleep in 10 AM and in the 5 PM in the morning.

Dear BI/REZA PAHLEVI ANANDA , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Disappointed

Customer review rating 4.2/5

Izzati Families - 20/02/2019 AccorHotels certified review

This is my second time stayed at the Novotel Bukittinggi, unfortunately didn't achieve my expectations. I booked four rooms and one of the room smelly and the bathtub was terrible. I thought the rating should change feom 4stars to 3/2 stars. The swimming pool not well maintained and work for it! Wifi signal was poor and got one night until the next morning still didn't working! Quality food for breakfast especially "lontong, kuah kacang and rendang" too salty. This not happened just one time but 3 times in a row.

Dear ROHAZATUL IZZATI HASSIM , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Relaxing

Customer review rating 4.2/5

Pak W. Business - 16/02/2019 AccorHotels certified review

Very good hospitality and feel welcome..

Dear W. SAIFUL , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
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