Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

4.0/5 355 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MINANG KABAU
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Other sports activities
    • Bicycles rental
    • Billiards/Snooker (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

  • 98 rooms
  • 12 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • International standard
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,841 reviews

Our guest reviews for Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 355 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ferry N. Families - 12/07/2018 AccorHotels certified review
« the location is Good and view »

the cleaning service did not do her job properly, when we comeback to our room there was a stain on my desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERRY N. , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Petrus S. Families - 12/07/2018 AccorHotels certified review
« Nice but small pool »

The view is very nice, but the pool is small

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETRUS s. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Fadhil Families - 10/07/2018 AccorHotels certified review
« It will be better if I get my reimbursement fast »

Good. Love the old look of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED FADHIL HAMID , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Arie R. Business - 10/07/2018 AccorHotels certified review
« Extremely cozy »

Great interior, awesome architecture, good environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIE R. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Zulfikar Couples - 09/07/2018 AccorHotels certified review
« Service excellent »

Clean room and nice view

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZULFIKAR , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Raty /. H. Families - 09/07/2018 AccorHotels certified review

ok, so far so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RATY , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Mansyursyah Families - 09/07/2018 AccorHotels certified review
« Bukittinggi is Novotel »

It was a memorable holiday for all the family members. Kids like the swimming pool & pizza. Hotel located at the center of Bukittinggi with an amazing mountain view. Facilities and atmosphere is excellent and service is extremely excellent from all the staffs. Thanks for your great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANSYURSYAH , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ricky Families - 04/07/2018 AccorHotels certified review
« good food, nice staff »

good location, near the big clock, traditional market.. the breakfast was great.. also the facility.. please maintain the facility.. I hope next time when we visit novotel bukittinggi.. still in good condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICKY , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Widad B. Z. K. Families - 04/07/2018 AccorHotels certified review
« Good location, superb hospitality »

Strategically located, clean hotel with superb hospitality. Things to improve will probably your breakfast choices (breakfast for both days is the same) for both Eastern and Western choices. Add more kuih or desserts as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIDAD ZUL K. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ash Families - 03/07/2018 AccorHotels certified review
« Great as Expected »

Our 2 nights stay at Novotel was great overall, the room, pool, not food because we booked room only. But at the end kind of disappointing. When we were going to check out and the room was checked, the reseptionist charged us 2 mineral waters. The fact we only took the complimentary waters and bought some at the minimarket. Since we had no time to argue and it only costed Rp10k, so we paid and left. I'm not sure if it was really us (which I didn't think so) or the room-checker got it wrong.

Muhamad Families - 03/07/2018 AccorHotels certified review
« Nice! »

Nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUS SYAFII , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Romadhoni Families - 03/07/2018 AccorHotels certified review
« Good »

Overall is good Field to be improve : AC in room not working normally in room 023, its felt Hot..even the temp is set to the lower

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOWNEY , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Handy Business - 03/07/2018 AccorHotels certified review
« Nice Hotel at Good Location »

Overall the staff is very friendly but somehow there's a time where they quiet take a long time for giving respon for my inquiry by phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANDY , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Nisha A. Couples - 03/07/2018 AccorHotels certified review
« My favorite hotel in Bukittinggi »

I love everything. The room was neat, the bathroom was squeaky clean, the breakfast bar was really good, and the staff were nice. But the room was really cold and I couldn't find a way to turn the AC off..

Amirsyal U. Families - 02/07/2018 AccorHotels certified review
« Very good, very nice .. »

Very good, very nice, we were satisfied ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMIRSYAL , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Isnovian Families - 02/07/2018 AccorHotels certified review
« Cold holidays with my Fam »

It is awesome..this is our first time to go to bukittinggi and a lot of experience. Your hotel was nice and the food was awesome. Your hospitality and services made my fam were very comfort. Your staf was very assistance to us. Thanks

Nurfitri T. Couples - 02/07/2018 AccorHotels certified review
« Ms Nurfitri T. »

Bukit Tinggi is wonderful place, so beauty and the weather is very ok, your hotel is convinient, yr kind stafffs had served us well, tq very much.

Eko S. J. Families - 01/07/2018 AccorHotels certified review
« Good Hotel »

Exellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear EKO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Abdi M. Couples - 26/06/2018 AccorHotels certified review
« Amazing »

Yes, trully amazing and the best hotel at Bukittinggi, Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Nisa A. Families - 25/06/2018 AccorHotels certified review
« Clean room, good services, but i got too salty food every purchase from the restaurant. »

When i came to the hotel, a little bit confused how to lift up my sleeping baby on stroller to lobby. Because no facility for it. but overall is good and i will come back if i visit Bukittinggi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUTHFI ANSYAH FAUZAN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

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