Novotel Bukittinggi Hotel 4 stars

TripAdvisor rating 4.0/5 405 reviews
Novotel Bukittinggi
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAU
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANS :   Padang

  • PT.TRANEX MANDIRI :   Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Our accommodations

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH DOUBLE BED

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH TWIN BED

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 KING BED JUNIOR SUITE

  • Max. number of persons: ‌2
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 KING BED + 2 SG BED IN ROOM SINGGALANG SUITE

  • Max. number of persons: ‌6
  • Area: From 72
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Photo non contractuelle / Strictly non binding

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 626 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,283 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

405 reviews

Good food, ambience, n service. But the bed not as we expected based on pictures on web.

Customer review rating 4.2/5

Evi Business - 12/07/2019 AccorHotels certified review

Recomended

A good stay

Customer review rating 4.2/5

Violen A. S. Solo - 09/07/2019 AccorHotels certified review

It's a good stay at novotel. I like it novotel bukittinggi because of the location that near to walk around several attraction places.

Food Poisoning

Customer review rating 4.2/5

Alex M. Families - 07/07/2019 AccorHotels certified review

on the third night of our stay 6/8 members of our party came down with very bad food poisonning - which lasted for three days - well beyond our stay at the Novotel, and necessitated a hospital visit upon return to Pakan baru

Dear ELSA , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Very good

Customer review rating 4.2/5

Eva Families - 06/07/2019 AccorHotels certified review

Very good

Dear EVA SUNDARI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

A hotel with very good location.

Customer review rating 4.2/5

Laksmi Families - 02/07/2019 AccorHotels certified review

We love the hotel's location, very closed to some attraction in Bukittinggi. The hotel has very nice architecture, Indonesian dishes during breakfast are very tasty, Coffee machine during breakfast is a big plus. Overall hotel's building needs further maintenance as it was not as 'crisp' as it is supposed to be, we have different expectation as the hotel carrying Novotel brand. Some of the tiles at restaurant area was peeled of and not replaced yet. My sister was stumbled on the peeled tiles during the breakfast. My bedsheet has 2 wide holes, and the towel was greyish even though they were still soft. Few cables behind the vanity mirror were feasible to our eyes. Understood the building is old, but surely better attention to details will lift up the charisma of the building.

Dear LASKMI ANGGRAENI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

A lovely restful hotel

Customer review rating 4.2/5

Anonymous Couples - 02/07/2019 AccorHotels certified review

I loved staying here and it was in a great location Some of the poolside beds only had one lounger next to a table and i think it best if each table has two loungers by it so me and my husband can sit together. Also the water at the gym ran out and was never replaced The breakfast was nice but we went for it at 9am and most things had ran out and weren't replaced (e.g. donuts, some pastries, meats). I expected that as it said breakfast didn't finish until 11 on weekends we should have been able to eat anything. There were also a lot of flies around and on some of the food

Dear HICKS AMY , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Best place to stay in Bukittinggi

Customer review rating 4.2/5

Novie Families - 02/07/2019 AccorHotels certified review

This is my 2nd time stay at Novotel. I love to stay here because it has a great location, and a nice atmosphere . The room is clean, the facilities are good and complete. My kid loves the breakfast. Thank you Novotel

Dear NOVIE K , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great panoramic view and strategic place

Customer review rating 4.2/5

Endro Families - 29/06/2019 AccorHotels certified review

1. Great panoramic view 2. Strategic location 3. Complete facilities (internet, swimming pool, hot water, fitness, free bike) 4. Clean and good services Need to be Improved: 1. Taste of breakfast food are average 2. Need to build Warm swimming pool

Dear ENDRO HERNOWO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Spacious room and pool

Customer review rating 4.2/5

Anonymous Families - 28/06/2019 AccorHotels certified review

Located in a walking distance to jam gadang and surrounding

Dear NOVIRA DA SILVA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Nice

Customer review rating 4.2/5

Sri I. Families - 20/06/2019 AccorHotels certified review

It was nice staying at novotel, the aminities its good quality.. room service is fast respond, room clean, but breakfast food had to progress the menu and taste.. It was pleasure time because its near from jam gadang ☺️

Bapak AGUS SALIM yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

We did not enjoy our stay at your hotel

Customer review rating 4.2/5

Graham H. Couples - 19/06/2019 AccorHotels certified review

We thought the hotel was too noisy - loud music from the restaurant, noisy guests on hotel corridors, poor sound-proofing to bedroom, noisy air conditioning, noisy building works on top floor and to adjacent conference building. Food was very average - breakfast and dinner.

Dear GRAHAM H. , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

YOU NEED TO TRY TO STAY IN THIS HOTEL

Customer review rating 4.2/5

Adella T. Families - 14/06/2019 AccorHotels certified review

GOOD VIEW, GOOD FOOD, GOOD SERVICE

Dear ADELA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Thanks a lot for providing us with comfortable rooms!

Customer review rating 4.2/5

Dodi S. Families - 12/06/2019 AccorHotels certified review

We would like to stay again next year because the rooms were clean, the staffs were friendly, the foods were delicious, and my children enjoyed the swimming pool!

Dear DODDY S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Complaint

Customer review rating 4.2/5

Irwan R. H. Families - 10/06/2019 AccorHotels certified review

I think degraded service than before i stay at this hotel

Dear IRWAN RIYADI , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Okay

Customer review rating 4.2/5

Anonymous Families - 08/06/2019 AccorHotels certified review

Good

Dear BUDI SANTOSO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Verygood hotel

Customer review rating 4.2/5

Emilza Y. Families - 08/06/2019 AccorHotels certified review

Front office helpfully during check in, nice and cozy place

Dear EMILZA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

very enjoyable

Customer review rating 4.2/5

Zulhasril Business - 01/06/2019 AccorHotels certified review

comfort, easy access to everywhere, & friendly

Bapak ZULHASRIL yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Great stay experience

Customer review rating 4.2/5

Rivelyno U. Families - 28/05/2019 AccorHotels certified review

Very good location hotel, warm-greet staff, clean room and comfort mattress and pillow.. Food assortment still need to improve

Dear RYVELINO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great Stay

Customer review rating 4.2/5

Vandy K. Business - 27/05/2019 AccorHotels certified review

Dear Novotel, I am very satified with your services overall. Your hospitality was awesome. But something make me annoying is cleaning service, at 8 O'clock, he knocked my door, and force to open the door. He said "Pak buka pak, tolong dibuka dulu." What really a surprise! Hahaha

Dear VANDY KUSUMAWARDHANA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

not more than good

Customer review rating 4.2/5

In H. Families - 20/05/2019 AccorHotels certified review

good

Dear IN H. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
Our most recent 20 reviews

In partnership with TripAdvisor