Hotel - Pullman Zamzam Madina
Pullman Hotel Pullman Hotel

Pullman Zamzam Madina Hotel

4.0/5 436 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 283.50 SAR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 836 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 436 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone in bathroom
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 6,547 reviews

Our guest reviews for Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 436 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Abu N. A. B. Families - 11/12/2018 AccorHotels certified review
« It was amazing.. »

Loved It

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abu Noman Abu B., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mariam Families - 11/12/2018 AccorHotels certified review
« Very good »

Clean , friendly staff , nice restaurants , quiet hotel, good location, expensive transportation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariam A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amir K. A. Business - 11/12/2018 AccorHotels certified review
« Good »

It was good, however the computer system was down & I didn't receive the invoice while I was making check out & I was waiting it to be sent to my email as communicated with receptionist but I didn't receive it so far. so please send my invoice to my email

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we will make sure to send you the invoice within a few hours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammed Families - 10/12/2018 AccorHotels certified review

It's been great pleasure to stay in the hotel. Well maintained with hygienic food make feel like in A home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed p., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hamad A. Families - 10/12/2018 AccorHotels certified review
« It is very nice place »

It was my pleasure to stayed at pullman hotel As well as It’s not the first time to be in Paulman hotel I have gone to Paulman hotel in Bali, Jakarta and Makkah and overall it was very good. thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamad A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammad A. E. Families - 10/12/2018 AccorHotels certified review
« Excellent experience For two nights »

Been there for two nights, hotel facilities were very nice, staff friendly, food excellent, location is great, car parking free for guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed E., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Haris I. Families - 10/12/2018 AccorHotels certified review
« The best stay n best place the world »

Great service C you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haris K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tahir S. Couples - 09/12/2018 AccorHotels certified review
« Supper »

It was a great experience to stay. It's look like I m at Home. All people r very nice sweet and helpful. I stayed on 7 floor there was a issu of wifi but receptions lady called IT and they help and solve the problem. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. MAHMOOD, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Umme K. Couples - 09/12/2018 AccorHotels certified review

Everything is ok. Bigger room. Well decorations. Excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahboobur R K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rahim Business - 09/12/2018 AccorHotels certified review
« Excellent Hospitality »

It was great stay. All staff were helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulrahim J., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wael T. Business - 08/12/2018 AccorHotels certified review

Good but the buffet and food were so bad and most of the food seemed to be dry and not fresh ...room and stay were good ..but bad experience with breakfast to the degree that i didnt take my lunch there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael T., Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ammar A. Couples - 08/12/2018 AccorHotels certified review
« Amazing »

I stayed for two nights and what I noticed is all staff are friendly and willing to help. I really recommend this hotel to family and friends. Only one thing I didn't like that there was a bad smell in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ammar A., We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us, in regards to the bad smell. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,

Aisha S. A. Families - 06/12/2018 AccorHotels certified review
« Aisha »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aesha s., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nour Families - 06/12/2018 AccorHotels certified review
« Amazing place »

Wellcoming ,co-operative team , clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naglaa H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A. Z. Families - 05/12/2018 AccorHotels certified review
« It was excellent »

Staff was polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zahid M. Families - 05/12/2018 AccorHotels certified review
« Excellent »

Service from Staff and facilities were excellent. My only recommendation would be to state the restaurant is slightly on the small side and variety of food could be better. But overall its a very very good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zahid M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your suggestions will be taken into our considerations. Your feedback is highly appreciated and important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nour Friends - 05/12/2018 AccorHotels certified review
« You'll find more than you expect »

For me it was an experience worth paying for, unique and distinct make it a measure of what services should be, and wish to be everywhere you go, because the most important thing when you arrive anywhere is the place that will receive you (The booking service by phone was the one that encouraged me to book)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noura O., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M.m. Friends - 05/12/2018 AccorHotels certified review
« Pleasant Experience »

It was nice to be part of Pulman Zam Zam in Madina along with my colleagues . Approach was good, but needs to improve menu for breakfast specially nuts and Mediterranean stuff.Over all experience was fantastic specially security was impressive .Front desk female staff with fluent English language was a substantial advantage to communicate easily. Keep it up .We would like to visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammed M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your suggestion about the breakfast will be taken into our consideration. Your feedback is highly appreciated and important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

U. E. Friends - 05/12/2018 AccorHotels certified review
« Overall Experience was very good. Friendly staff, smooth check-in and Check-out. »

Experience was very good. Few Suggestions : 1) I would like to just identify regarding the breakfast, there is only 1 Egg station and a long que waiting for the turn. kindly have atleast two egg stations. 2) Toilet Seat is very small. The entire washroom gets wet as little space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad U., We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your suggestions will be taken into our consideration. We look forward to seeing you again soon. Sincerely,

Mohamed E. Families - 04/12/2018 AccorHotels certified review
« Very nice and Comfortable »

The room was very big , the view ,the bed , everything was very nice and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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