Hotel - Pullman Zamzam Madina
Pullman Hotel Pullman Hotel

Pullman Zamzam Madina Hotel

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4.0/5 250 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 836 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 436 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Manual temperature control
    • Telephone
    • Crib on request
    • Telephone in bathroom
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,117 reviews

Our guest reviews for Pullman Zamzam Madina

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 250 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ghazi Friends - 14/11/2017

Great service and very comfortable

TripAdvisor review
Solo travel - 14/11/2017
« Serenity in Madina »

Good hotel with close proximity to the Holy mosque. I thought for the price that was being charged breakfast should have been included in the value but sadly it was not. Rooms were comfortable and service was upto the mark

AccorHotels certified review
Ashraf Families - 13/11/2017
« Will come again »

Great location, clean, improved services

AccorHotels certified review
Sultan A. Families - 13/11/2017
« Great!! With just 2 hours of annoying »

The hotel was awesome to stay in and the gentlemen at the front desk was helpful. Also the room is pretty good and clean but the room service was so bad and annoying. I ordered some salt and plack pepper and they said they need 15 minutes to bring salt and black pepper, so I wait hour and half and call them again and again during this time. I also press zero and told the woman to transfer my call to the room service manager to solve my problem then she says she will not transfer my call and she needs to know the problem frist. after I told her the problem, she did not solve it and did not even transfer my call to the manager. That was the full story and I hope I find better service next time!! And thanks for your attention!! Sultan A., Sincerely

AccorHotels certified review
Mahmoud Families - 13/11/2017
« It was a nice stay at this comforting Hotel »

I did like the Hotel so much and I did enjoy my stay and breakfast as well.

AccorHotels certified review
Mohsen A. Business - 12/11/2017
« Great Stay »

Great

AccorHotels certified review
Husain Solo - 12/11/2017
« It was fair. I didn’t feel the five stars standers »

The check in and front desk service was excellent The room wasn’t good. There was signs of water leak. No good sound isolation between the rooms. The AC fan always turns to high which is noisy The breakfast was good but it can be improved. Most of the tables are located in dark no enough sunlight

AccorHotels certified review
Junaid H. Families - 11/11/2017
« Presidential suite but not 100pc presidential experience. Gold member but not gold experience »

I have stayed at Pullman madinah before. It is a good hotel and my preferred choice. However there is no executive restaurant for presidential suite or gold members like in makkah. Also there were a few mix ups which could have charged us extra had i not argued All in all a satisfactory experience as the room it self and the view of masjid is breathtaking.

AccorHotels certified review
Ghassan S. Families - 11/11/2017
« Acceptable »

Pros: #Reception are polite and welcoming. #Breakfast was good and staff very helpful. #The building is modern and clean. Cons: #Security are very grumpy, especially the young ones. #House keeping came very late and they didn't replace the toilet paper rolls and tissue box. We had to asked them. #During check out, bags delivered 15 min late because nobody was available. #The parking lot has a very stinky smell. #WIFI Quality was very awful, it kept disconnecting even though the signal was strong, and the speed was very slow 0.01 MB.

AccorHotels certified review
Mohammed Families - 11/11/2017
« My favorite hotel in Madina »

Excellent hotel ,wonderful breakfast and warm rooms makes you feel home

AccorHotels certified review
Ashraf E. .. D. Couples - 11/11/2017
« Far more than I expected. Great and comfortable room »

Comfortable room. Good location. Best value for noney

AccorHotels certified review
Abdulelah Solo - 11/11/2017
« Great »

Excellent

AccorHotels certified review
Mahmuda Couples - 10/11/2017
« Excellent »

It was really good, staff very attentive , polite , always happy to help

AccorHotels certified review
Ali Couples - 10/11/2017
« Brilliant »

Very good

AccorHotels certified review
Maryam M. Families - 10/11/2017

Thanks for the early check in and good hospitality for my family . The hotel was very clean also. I’m impressed at level of security to authorize my card as well as the swift and cordial response of Mahmoud. My family enjoyed every bit of their stay.

AccorHotels certified review
Mohammed Families - 08/11/2017
« Excellent new hotel »

Hotel location is amazing even if it's a bit far from ladies gate. Hotel is clean with so friendly Saudi staff specially Sir. Sherief( السيد شريف) the guy in the reception he us so helpful and well mannar and so polite. I recomanded your hotel to all my friends and people i know. I will defenetly stay again and again in zamzam pullman .. I just greated a membership in AccorHotels.. Thanks

AccorHotels certified review
Ismail S. Families - 08/11/2017
« Not good »

The food was disgusting Air conditioning was bad Beds were small

AccorHotels certified review
Mennatullah A. Families - 08/11/2017
« Good hotel bad location »

The hotel was good, But the location was bad, It is near the mosque but far from the women entrance to the mosque, which forces us to take the shuttle that makes few trips to the mosque, so if we missed it, it will be hard to go there. Also the nearby shops are very small and they lack alot of our needs, which also makes us walk alot to get our needs

AccorHotels certified review
Mohammed S. A. Couples - 08/11/2017

I have only one word ganna explain this. I had fun thank you pullman

AccorHotels certified review
Mohammed A. Families - 08/11/2017
« Pleasant Stay »

Hotel is very nice and very quiet Restaurant for the breakfast was fantastic. Location of hotel is great Very nice Islamic decoration.

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