Pullman Zamzam Madina Hotel 5 stars

TripAdvisor rating 4.0/5 583 reviews
Pullman Zamzam Madina
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+ 18 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque

  • Valet car park

  • Family rooms

  • Free WIFI

  • Laundry and ironing services

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PRINCE MOHD BIN ABDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 4 restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • Business centre
  • Copy/print service available

Hotel location

Pullman Zamzam Madina

Amr Bin Al Gmoh Street Madina
PO Box 40233 Madina
Kingdom of Saudi Arabia
41499
madinah
saudi arabia

Tel: +966148210500

Fax: (+966)148211889

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    MADINA AIRPORT At 10km / 6 miles

  • By plane

    PRINCE MOHD BIN ABD At 16km / 10 miles - Shuttle paying

GPS :24.464222, 39.611139

Our accommodations

CLASSIC ROOM, 1 King Size Bed, Patio View

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room

CLASSIC ROOM, 2 Single Size Beds, Patio View

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room

CLASSIC ROOM, 3 Single Beds, Patio View

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room

SUPERIOR ROOM, 3 Single Beds, City View

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room

DELUXE ROOM, 1 King Size Bed, Haram View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room

DELUXE ROOM, 2 Single Size Beds, Haram View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, Patio View

  • Max. number of persons: 6
  • Area: From 60
  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, City View

  • Max. number of persons: 6
  • Area: From 60
  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, Haram View

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: 6
  • Area: From 75
  • Wireless internet in your room

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: 6
  • Area: From 85
  • Wireless internet in your room

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • Max. number of persons: 6
  • Area: From 85
  • Wireless internet in your room

Our restaurants and bars

THE HORIZON

Type of cuisine: International

Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL MANDARA

Type of cuisine: International

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view featuring The Prophet (PBUH) Mosque. A la carte menu features Oriental specialties during lunch & dinner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA

Type of cuisine: International

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with featurettes such as home-made bakery, traditional tandoori oven and Kids Care (special menu & entertainment).

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM

Type of cuisine: null

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, complemented by WiFi.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,336 reviews

tripadvisor

TripAdvisor Rating 4.0/5

583 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.3/5

Tu… Business - 07/09/2019 AccorHotels review

Nice

Customer review rating 4.3/5

Aqsa K. Families - 06/09/2019 AccorHotels review

It was wonderful,luxurious room n well mannered staff ,enjoyed my stay

nice hotel ,good location, good people , and value for money

Customer review rating 4.3/5

Alhaji N. D. Solo - 28/08/2019 AccorHotels review

Checking in was straight forward as i checked in online, staff extremely nice and courteous , breakfast was awesome , the manager offered me a late late check out but i did not need it as i was going to mecca at 2pm. Overall i enjoyed my 3 days stay

Dear Alhaji Nasiru d., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.3/5

B Couples - 25/08/2019 AccorHotels review

Beautiful hotel, with high levels of customer cares

Dear Bakari , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent services

Customer review rating 4.3/5

Mohammed A. Families - 24/08/2019 AccorHotels review

Memorable stay

Dear Mohammed a., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable stay

Customer review rating 4.3/5

Ilyas Families - 21/08/2019 AccorHotels review

I really enjoyed the stay in Pullman. Best of all was the shuttle service for women. But, i would have enjoyed more if the hotel had more items in the menu for breakfast.

Dear Ilyas A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that you comment about the variety of food will be taken into our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Experience

Customer review rating 4.3/5

Ayat Families - 21/08/2019 AccorHotels review

It was an excellent experience overall. I would only recommended a wider variety of food in the breakfast catering such as pancake,

Dear ayat a., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Ahmed A. Families - 19/08/2019 AccorHotels review

Cooperative staff Excellent rooms and serviced

Dear Ahmed, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was good, however food should improve.

Customer review rating 4.3/5

Fahad K. Families - 19/08/2019 AccorHotels review

Experience was good overall, we enjoyed our stay. Cost per room is on higher side.

Dear Fahad K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comment about the food will be taken in our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs M.

Customer review rating 4.3/5

Mrs M. Families - 19/08/2019 AccorHotels review

Above expectations. People on the reception are friendly and helpful. The suit was clean and comfortable for me and for my family. The food was delicious. I would go back again.

Dear M. A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room carpets were filthy - Phone and accessories were not functional

Customer review rating 4.3/5

Arshad A. Families - 18/08/2019 AccorHotels review

Room carpets were filthy - Phone and accessories were not functional - Even after informing the duty manager of late stay (up to 3:00pm) our door was knocked at 2:20 by a young chap threatening of additional half-a-day charge. Housekeeping was delayed due to ...

Dear Arshad A., Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohammed n.

Customer review rating 4.3/5

Mohammed N. Families - 17/08/2019 AccorHotels review

The location is good the hotel is clean the breakfast buffet is great

Dear Mohammed N., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice stay

Customer review rating 4.3/5

B.moussalli Families - 15/08/2019 AccorHotels review

Over all ,the hotel is very nice ,kind and helpful staff ,they management did there best to satisfy their customers

Dear Walaa A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very interesting

Customer review rating 4.3/5

Rafeeg A. Families - 15/08/2019 AccorHotels review

You have very nice staff especially Malak Alsehemey

Dear Rafeeg A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

comfortable and cost effective.

Customer review rating 4.3/5

Shah S. Families - 14/08/2019 AccorHotels review

goof except for the phone calls from housekeeping and restaurant at in appropriate times.

Dear Shah S., We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,

Tayson

Customer review rating 4.3/5

Mohamed A. Families - 03/08/2019 AccorHotels review

Lovely stay

Dear Mohamed a., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Anas A. N. Families - 14/07/2019 AccorHotels review

Amazing I really would like to come again and visit this great hotel. Best regards

Dear ANAS A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Sara H. D. Families - 14/07/2019 AccorHotels review

Very excellent and comforting with extra welfare and enjoyment

Dear Saraa H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely good services. However ladies bus service need to increase twice times before each salat

Customer review rating 4.3/5

Dr. S. A. Families - 13/07/2019 AccorHotels review

As above. Ladies walking time to mosque is too much difficult for elderly women. Need more shuttle service before and after each salat

Dear Mrshafiq A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comment about the ladies' shuttle bus will be taken into our consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Mr. A. Solo - 10/07/2019 AccorHotels review

Very comfortable

Dear Abdulrazak A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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