Hotel - Pullman Zamzam Madina
Pullman Hotel Pullman Hotel

Pullman Zamzam Madina Hotel

4.0/5 512 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 350.00 SAR Non member rate
From 315.00 SAR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 836 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 436 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 7,329 reviews

Our guest reviews for Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 512 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 15/03/2019 TripAdvisor review
« Convenient location and courteous staff »

The location is very convenient and you can walk to Masjid Nabwi for every prayer. The staff is very professional and courteous. The breakfast was good. Dinner options are limited. Some of the lifts were not working due to maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.

Harrydelang Friends - 14/03/2019 AccorHotels certified review
« Amazing stayed experience »

Good and friendly service starting from the beginning of the reservation and check-in that is fast and right through ACCORHOTELS. Easy and simple access to rooms makes it easy for us who want to rest as soon as possible. Plus the condition of a clean and comfortable room. Make Pullman worthy of being a place for stay with friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry S., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nehal Families - 13/03/2019 AccorHotels certified review
« Pleasant »

The room was spacious, everything was perfect..beds, bathroom..the only thing that could be added was the ceiling lighting in the room..the lady and the gentleman at the Accor members reception were very helpful...my stay was peaceful..thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nehal M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hashim B. Families - 13/03/2019 AccorHotels certified review
« Nice, clean and with exceptionally excellent staff hotel. »

Was given an upgrade when we checked in, it was a pleasant surprise we were given a 2 bedroom unit instead of the normal room booked. Really appreciate this from the very polite and helpful priority receptionist. Exceptional service! Breakfast was nice but can be improved by having better fruit and salad choices. The room was at the end of a very long corridor but on a positive note it was good excercise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hashim Al B., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A. K. Families - 13/03/2019 AccorHotels certified review
« Mr A. k. »

Very pleasent stay. Extremely professional staff all around. Very please with all the servoces amenities. Just one disappointment food taste was blend

Our hotel has responded to the review
Our hotel has responded to the review

Dear k. A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comment about the food taste will be taken into our considerations; Your feedback is highly appreciated and important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohsen A. Families - 12/03/2019 AccorHotels certified review
« Great Stay »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohsen A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yasmeen Couples - 11/03/2019 AccorHotels certified review
« Wonderful place to retreat to after a busy day. »

We really enjoyed our stay in your beautiful hotel. The rooms were spacious and the beds were really comfortable. The linen and pillows were of high quality. We were upgraded to a room with a haram view which was really kind. Your customer service is excellent I would definitely recommend this hotel and would love to come back one day in sha Allah. The reason I have rated it 9 and not 10 is because we found that it was difficult to find places near by to eat and had to go to the other side of the haram for restaurants. The cafe downstairs didn't have a great deal of food choices. Thank you very much for making our stay at your hotel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasmeen M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ch J. A. Families - 11/03/2019 AccorHotels certified review
« Highly Recommended 10/10 Would love to be back soon InshaAllah !! »

My family and I stayed at Pullman ZamZam Madinah whilst visting for Umrah. On my arrival I was slightly annoyed to be told my 2 rooms for my family I had booked & paid for over 8 weeks in advance were on separate floors. However, the young lady on reception I apologise I did not remember her 1st name but surname was 'Dasthagir ?' was very helpful and found us a suite for my family. Other than the initial negative point our stay was perfect in all respects, the rooms, the cleanliness, the staff, breakfast etc. The room cleaners were also very good (744) particularly Ahmed & Nomi ? We could have stayed at any of the excellent hotels in Madinah but I think my decision to stay at Pullman Zamzam was the best. InshaAllah I pray myself and my family can visit again for Hajj & Umrah and I would love to stay there again. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. J., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hisham Couples - 11/03/2019 AccorHotels certified review
« Pleasant stay »

We felt room had very little outside light. So was gloomy. Also we felt the room carpet was dusty. Hotel staff was very friendly. The hotel is pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hisham M., We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,

Far Couples - 11/03/2019 AccorHotels certified review
« mr »

awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farhan M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammed H. Families - 11/03/2019 AccorHotels certified review
« Peaceful »

Very nice place with great location. The staff and ghe reception were extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 11/03/2019 TripAdvisor review
« Great Hotel, Great Service. »

I stayed at the hotel for 9 nights from 21st February 2019 to 2nd March 2019. The hotel is very well maintained. Right from the lobby to reception to rooms. There's absolutely everything in order. Staff is very cooperative and courteous. I opted for a Haram View room and the view was absolutely beautiful! The only downside is it is a touch further from Masjid e Nabawi as one would like and the prayer area is a bit far because it falls in front of where the Imam stands so have to walk a bit more to reach to the prayer's area. Women's prayer area is far but they provide shuttle service to Women's Praying Area Gate. Bed was perfect, bathroom neat and clean and room service was provided every single day. I would recommend this hotel for a peaceful and luxurious stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.

Liza A. Families - 10/03/2019 AccorHotels certified review
« amazing service, would recomend »

enjoyed the stay, hotel staff were helpful and professional, very polite on approach. rooms were amazing comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shojol A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Khalil A. Families - 10/03/2019 AccorHotels certified review
« It was Good »

It was overall a good experience with respect to hospitality, cleanness and location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalil S., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mudabbir A. Families - 10/03/2019 AccorHotels certified review
« Could be improved »

Swiping room cards in lifts is extremely inconvenient Cannot hear the azaan in the rooms must improve Breakfast area needs to improve

T. S. Families - 09/03/2019 AccorHotels certified review
« UMRA »

It was a good experience and a pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. T., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Khalid M. Families - 09/03/2019 AccorHotels certified review
« great »

feeling was very good, 100% satisfaction

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalid m., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahsan B. Families - 09/03/2019 AccorHotels certified review

Very good quality and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahsan B., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammad Y. Couples - 09/03/2019 AccorHotels certified review
« Fabulous »

Everything perfect except your staff in breakfast section.very disorganised and unfriendly.cheep foodstuff. Food running out fast no replacement. And why no teaspoons only one teaspoon forwhole food section.

Amr A. H. Business - 09/03/2019 AccorHotels certified review
« Very nice location »

Good hotel but did not have any chance to try the food or service level. Very short stay for one night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdelhamid Mohamed, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comment in regards to the food variety will be taken into our consideration; your feedback is highly appreciated and important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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