Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 6,754 reviews

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Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,754 reviews

TripAdvisor Rating  4.5/5  1,612 reviews

Certificate of excellence 2023

Greattt serviceee

TripAdvisor rating 5.0/5

Sana A TripAdvisor review

Ragab fahmy is a very very kind manager i love the service , whole staff was so coperative The whole vreakfast team is so good i must recommend it to everyone one who vist madina such a great quality.......................................

Dear Ms. Sanaa, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our staff, especially the breakfast team and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Ragab Fahmy went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance of serving you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Great hotel

TripAdvisor rating 5.0/5

3481marysam TripAdvisor review

The best experienced ever... Very welcoming staff and helpful. Excellent service. Thanks to Mr. Raqab Fahmy for hosting us.

Dear Valued Guest, Thank you for taking the time to share this valuable experience with us. We appreciate your kind words about our team at Pullman Zamzam Madina. We take great pride in delivering exceptional hospitality, and we are thrilled that Mr. Raqab Fahmy service stood out throughout your stay. We will surely pass along your compliments to him and the rest of our team personally. We appreciate your feedback and look forward to welcoming you back for another memorable experience. Best regards, Pullman Zamzam Madina

Loved this hotel

TripAdvisor rating 5.0/5

muslimah786 Families - TripAdvisor review

Had amazing experience at this hotel the breakfast options are smaller than usual buffets but still really delicious and sufficient

Dear Ms. Muslimah, Thank you for sharing your recent experience with us. We are thrilled that you enjoyed our diverse buffet offering during your stay and they met your satisfaction. At Pullman Zamzam Madina, we take great pride in offering a delightful culinary experience that caters to diverse tastes and preferences. It was our pleasure to serve you and we look forward to your next stay. Best regards, Pullman Zamzam Madina

Excellent Service , Excellent staff (Abdulrauf)

TripAdvisor rating 5.0/5

fatihs2211 TripAdvisor review

We arrived late due to flight Abdulrauf was at the checkin desk to be honest I havent seen anyone for long time providing all necessary infirmations without asking any thing as well kindness and excellent xommunication skills. Thank you Pullmann Zamzam Thank you Abdulrauf

Dear Valued Guest, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Abdulrauf went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance of serving you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Dated rooms, poor service

Customer review rating 1.5/5

Shireen P. Couples - Confirmed reviews ALL

At check-in, there was no porter Furniture is old, carpet stained, towels thin and hard

Dear Mrs. Shireen P., Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mohammed Hefzi Guest Experience Supervisor

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Other web-users rate our hotel

  • 2,990 reviews 9.2/10 Location
  • 4,020 reviews 7.2/10 Room
  • 6,858 reviews 8.7/10 Service
  • 67 reviews 8.5/10 WiFi
  • 1,925 reviews 6.8/10 Cleanliness
  • 1,598 reviews 7.1/10 Comfort
  • 1,548 reviews 7.4/10 Food
  • 1,546 reviews 7.1/10 Breakfast

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