Hotel - Pullman Zamzam Madina
Pullman Hotel Pullman Hotel

Pullman Zamzam Madina Hotel

4.0/5 435 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 315.00 SAR Non member rate
From 283.50 SAR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 836 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 436 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone in bathroom
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 6,516 reviews

Our guest reviews for Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 435 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Wael T. Business - 08/12/2018 AccorHotels certified review

Good but the buffet and food were so bad and most of the food seemed to be dry and not fresh ...room and stay were good ..but bad experience with breakfast to the degree that i didnt take my lunch there

Ammar A. Couples - 08/12/2018 AccorHotels certified review
« Amazing »

I stayed for two nights and what I noticed is all staff are friendly and willing to help. I really recommend this hotel to family and friends. Only one thing I didn't like that there was a bad smell in the room.

Aisha S. A. Families - 06/12/2018 AccorHotels certified review
« Aisha »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aesha s., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nour Families - 06/12/2018 AccorHotels certified review
« Amazing place »

Wellcoming ,co-operative team , clean rooms

A. Z. Families - 05/12/2018 AccorHotels certified review
« It was excellent »

Staff was polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zahid M. Families - 05/12/2018 AccorHotels certified review
« Excellent »

Service from Staff and facilities were excellent. My only recommendation would be to state the restaurant is slightly on the small side and variety of food could be better. But overall its a very very good hotel.

Nour Friends - 05/12/2018 AccorHotels certified review
« You'll find more than you expect »

For me it was an experience worth paying for, unique and distinct make it a measure of what services should be, and wish to be everywhere you go, because the most important thing when you arrive anywhere is the place that will receive you (The booking service by phone was the one that encouraged me to book)

M.m. Friends - 05/12/2018 AccorHotels certified review
« Pleasant Experience »

It was nice to be part of Pulman Zam Zam in Madina along with my colleagues . Approach was good, but needs to improve menu for breakfast specially nuts and Mediterranean stuff.Over all experience was fantastic specially security was impressive .Front desk female staff with fluent English language was a substantial advantage to communicate easily. Keep it up .We would like to visit again.

U. E. Friends - 05/12/2018 AccorHotels certified review
« Overall Experience was very good. Friendly staff, smooth check-in and Check-out. »

Experience was very good. Few Suggestions : 1) I would like to just identify regarding the breakfast, there is only 1 Egg station and a long que waiting for the turn. kindly have atleast two egg stations. 2) Toilet Seat is very small. The entire washroom gets wet as little space.

Mohamed E. Families - 04/12/2018 AccorHotels certified review
« Very nice and Comfortable »

The room was very big , the view ,the bed , everything was very nice and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dr A. Families - 04/12/2018 AccorHotels certified review

Excellent staff service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ali Families - 03/12/2018 AccorHotels certified review
« Very clean and well maintained hotel »

Well run hotel with very responsive staff, great view and spacious room that had all necessities. Very quick hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali Abdirahman, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good E. Families - 03/12/2018 AccorHotels certified review
« It was a great overall e. »

Amazing e..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Usman K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your e., and we hope your next visit will be as pleasant as the previous one. Sincerely,

Muhammad A. C. Families - 03/12/2018 AccorHotels certified review
« Quite satisfactory »

Although it was my second stay with your hotel for 11 nights alongwith my family which was very comfortable and inclusion of female staff at reception is a good experience which are very helpful and cooperative while attending to hotel gusets. Please pay me heartiest regards to Ms.Dano at reception who was always not only helpful but very accommodating in nature.Such people are really a big asset to the hotel in promoting frank relationship for future reference and stay while communicating our remarks to other people for stay. I hope to stay with your prestigious hotel again in near future. Please keep it up and make sure that other guests staying in your hotel get the same impression as was of mine. Best Regards, ARIF C. ISLAMABAD-PAKISTAN

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad C., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alaa K. A. G. Families - 03/12/2018 AccorHotels certified review

It was good, but the hygiene was bad, the bathroom didn’t get cleaned the second day, there is dust and trash between beds on the carpet, the mugs are cracked and the cleaners are not doing their job properly.

Arsalan Couples - 02/12/2018 AccorHotels certified review
« Good location, clean hotel, friendly staff »

It was good overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arsalan A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hadi H. Families - 01/12/2018 AccorHotels certified review
« Excellent stay »

Enjoyed my stay at Pullman Zamzam with my sons. The hotel is just opposite Masjid Nabawi and Baqee'a. Underground parking was helpful. Housekeeping was excellent and the room was neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdul Hadi H., We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,

Salah M. A. Business - 01/12/2018 AccorHotels certified review
« alriyadh »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salah M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shahzad M. Families - 29/11/2018 AccorHotels certified review
« Madinah stay »

Stay was excellent. Hotel staff was very co-operative. Shuttle service to gate 26 was blessing for my little girls and wife.

Our hotel has responded to the review
Our hotel has responded to the review

Dear muhammad m., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amir H. Families - 29/11/2018 AccorHotels certified review
« Great Hotel to Stay in Madinah »

Our stay at the hotel exceeded our expectations. In the past I stayed at the other end of the masjid which is a lot more crowded compared to the location of Pullman ZamZam hotel. I was traveling with a group of twenty three people and all of them express their pleasure and satisfaction with the hotel. I will definitely stay at this hotel in the future as long as the price stays reasonable. The staff was also great and very kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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