Pullman Zamzam Madina Hotel 5 stars

TripAdvisor rating 4.0/5 561 reviews
Pullman Zamzam Madina
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque

  • Valet car park

  • Family rooms

  • Free WIFI

  • Laundry and ironing services

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 4 restaurant(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

Pullman Zamzam Madina

Amr Bin Al Gmoh Street Madina
PO Box 40233 Madina
Kingdom of Saudi Arabia
41499
madinah
saudi arabia

Tel: +966148210500

Fax: (+966)148211889

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    MADINA AIRPORT At 10km / 6 miles

  • By plane

    PRINCE MOHD BIN ABD At 16km / 10 miles - Shuttle paying

GPS :24.464222, 39.611139

Our accommodations

CLASSIC ROOM, 1 King Size Bed, Patio View

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

CLASSIC ROOM, 2 Single Size Beds, Patio View

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

CLASSIC ROOM, 3 Single Beds, Patio View

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 3 Single Beds, City View

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE ROOM, 1 King Size Bed, Haram View

  • Max. number of persons: ‌3
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE ROOM, 2 Single Size Beds, Haram View

  • Max. number of persons: ‌3
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, Patio View

  • Max. number of persons: ‌6
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, City View

  • Max. number of persons: ‌6
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, Haram View

  • Max. number of persons: ‌3
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: ‌6
  • Area: From 75
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: ‌6
  • Area: From 85
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • Max. number of persons: ‌6
  • Area: From 85
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

Our restaurants and bars

THE HORIZON

Type of cuisine: International

Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL MANDARA

Type of cuisine: International

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view featuring The Prophet (PBUH) Mosque. A la carte menu features Oriental specialties during lunch & dinner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA

Type of cuisine: International

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with featurettes such as home-made bakery, traditional tandoori oven and Kids Care (special menu & entertainment).

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM

Type of cuisine: null

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, complemented by WiFi.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,993 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

561 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr

Customer review rating 4.3/5

Mohammed R. Families - 09/06/2019 AccorHotels certified review

Hotel is okay and location is good for man but room service need improve they just give all the toiletries but don’t clean bathroom properly and the Restaurant serves was so painful I have asked them to many times to clean the table but they didn’t clean it even I have asked the restaurant manager his response was not positive.

Thank you for accommodating me on such short notice

Customer review rating 4.3/5

A O. Solo - 09/06/2019 AccorHotels certified review

Lovely, clean room, exceptional breakfast, very helpful and accommodating staff.

Good

Customer review rating 4.3/5

Abdulrahman B. Families - 09/06/2019 AccorHotels certified review

Hi, Thanks a lot for the survey. I would like to express my gratitute to the entire crew in the hotel. However, I must emphasize on the cooperation received from Mr. Mohamed Salamah & the quick check-in. Mr. Waleed Khan has also supported me in extending my stay in the hotel. I really liked thier great welcoming to my requests and helped a lot. However, I find it worth to mention two issue that can be considered by ZamZam Madinah. 1- I had better experince with ZamZam's resturants in previous visists. The quality & the variety of the served food wasn't up to the expectations. The food sometime was so limited to cover the guests. 2- The room service didn't make the room for one of tha days, although I had requested the reperasetative to re-visit the room again @8:30pm & but unfortualtely I cam back to the rooom & wasn't clean. Otherwise, the overall experince was great & I will defintely visit again upon my next trip to Madina. Please pass my gratitude to Mohamed & Waleed.

Nice Stay

Customer review rating 4.3/5

Ahmed A. Families - 09/06/2019 AccorHotels certified review

Nice Stay but under EID work pressure, It becomes a little mess.

Amazing. Most all the staff were friendly and mostly housekeeping (8th floor)

Customer review rating 4.3/5

Jafar S. Families - 09/06/2019 AccorHotels certified review

Amazing

Satisfied

Customer review rating 4.3/5

Samiulla M. Families - 09/06/2019 AccorHotels certified review

Location and ambience is good

Customer review rating 4.3/5

Abu A. Solo - 09/06/2019 AccorHotels certified review

very good as every time

It is still good but still also needs some improvement

Customer review rating 4.3/5

Mohamed I. Families - 09/06/2019 AccorHotels certified review

-The restaurant was very good. -The otel location is good and near to Haram. -The staff is not cooperative as expected. On the 2nd night , the hotel has shifted me from 726 to another room. I have forgot my shoes and glass cover in room 726 . after one hour from leaving the room 726 and during the next 3 days , I were asking them to find my losts especially that the room was still not occuiped but the only reponse I got that we don't want to annoy the guest in the room. what about me ?!!! Now I want them to find my things otherwise I will not come back to this hotel and I will share my experience on Facebook and Twitter as well.

Blissful Stay

Customer review rating 4.3/5

Ahmadullah Families - 08/06/2019 AccorHotels certified review

Staying in Pullman during last 10days of Ramadan is the most convenient location to access holy mosque for all prayers... it was wonderful staff, staff are very friendly and caring.. specially during such huge traffic during peak season. Front desk and housekeeping staff are most pleasing ones.

Awful check in experience

Customer review rating 4.3/5

Emad A. Families - 07/06/2019 AccorHotels certified review

Chick in is a disaster

Nice hotel

Customer review rating 4.3/5

Mobeen Families - 07/06/2019 AccorHotels certified review

Very excited

A great hotel to stay for anyone visiting Masjid E Nabwi, especially Umrah visitors

Customer review rating 4.3/5

Miamia Families - 07/06/2019 AccorHotels certified review

booked my stay here during ramdan 2019 with my family, i must say lovely location less than a 5 min walk to baab as salam of masjid e Nabwi and for ladies a convienient shuttle bus service free of charge running every 30mins that takes ladies to the ladies entrace of the mosque via the underground car park. A great selection available for breakfast (suhur) Rooms were elegent we booked the executive suite which is great of medium sized families with plenty of space and seating, inc dining area. Top tip try for rooms with city view from floor 5 upwards to get an amazing view of the Masjid. facilites did not disappoint and on hand cusotmer executives on hand at the 24/7 reception to cater to any requests, questions. The cleaning staff were attentive and accomading to needs such as room make up, water, extra towels. special mention to Zahirul and Farooq who went the extra mile with their service.

Customer review rating 4.3/5

Anonymous Families - 07/06/2019 AccorHotels certified review

Modern facilities. Friendly staff.

Amazing staff

Customer review rating 4.3/5

Majid Friends - 07/06/2019 AccorHotels certified review

Clean room with amazing staff and customer service

Mrs

Customer review rating 4.3/5

Shaakera A. Couples - 06/06/2019 AccorHotels certified review

At first our room was not ready ... then we where given a room where the basin tap was not working .... but it was sorted when we complained... other than that our stay was not bad... please start seen to more cleaning of the rooms and bathrooms as they where not vacuumed everyday nor was the bathroom cleaned properly Most overall the breakfast was good.

Good but not 5 star

Customer review rating 4.3/5

Naief A. Business - 06/06/2019 AccorHotels certified review

Really I ask for welcome coffee and sweets they don’t bring it even I have guests coming but really they disappointed me not like the other Le AccorHotels Even I called the receptionist hundreds times they told me it’s in the way to me in the end they told me it’s the room service I called them they told the problem from the receptionist I called the receptionist back they gave me the manager the administration promised me it’s coming I was waiting for whole day without welcoming thing . Always in AccorHotels welcoming coffee and sweets if you ask it in the application in the start when you book your room it will be there before entering the room but really it was disturbing + disappointment

Very Good

Customer review rating 4.3/5

Aftab A. Families - 06/06/2019 AccorHotels certified review

Excellent

Very good

Customer review rating 4.3/5

Hafiz G. Solo - 06/06/2019 AccorHotels certified review

Swift check in and out, well maintained hotel a short walking distance to haram.

short stay

TripAdvisor rating 4.0/5

Excursion24301377921 Friends getaway - 06/06/2019 TripAdvisor review

Location excellent Restaurant needs to be improved and needs to have more space (we could not find a free table during our stay) Extra elevators close to our room were very practical (although the elevators were not letting us to the lobby are but were very useful during the prayer times

Good. But u need some improvement at daining areaa

Customer review rating 4.3/5

Seema A. Couples - 05/06/2019 AccorHotels certified review

It was good. I m totally satisfaid

Our most recent 20 reviews

In partnership with TripAdvisor