Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 6,517 reviews

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Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,517 reviews

TripAdvisor Rating  4.5/5  1,543 reviews

Certificate of excellence 2023

Pullman zamzam experiences!!

TripAdvisor rating 3.0/5

Ahammad K TripAdvisor review

Demerits :- . - Arabian receptionists were neither welcoming and had difficulty to speak english. - They appeared to me rude, impolite, boastful, deviated from all norms of Islamic rules. Merits :- - The prophet’s mosque is very near to the hotel. - The service provided by waiters and cleaners was outstanding. Their dedication has literally have added value to the hotel and helped it achieve competitive edge over other hotels. - It was quite inside the hotel and hallway. In conclusion - Saudis and Arabians should take training on how to smile and respect others. As a whole they should change their behavior and attitude toward foreigners.

The Splendid Culinary Experience: A Pricey Yet Worthwhile Adventure

TripAdvisor rating 5.0/5

Mariam A TripAdvisor review

The experience was indeed a bit pricey, but the quality of the food made it entirely worthwhile. There was such a delightful variety to choose from, and the juices were particularly refreshing. Additionally, I appreciated how the menu accommodated diverse culinary preferences, which added to the overall enjoyment.

Great Hotel with Amazing Staff

Customer review rating 4.5/5

Mansoor M. Families - Confirmed reviews ALL

The hotel was great but the staff were truly exceptional.

Dear Mr. Mansoor M., Thank you for taking the time to share your feedback about your recent stay at the Pullman Zamzam Madina. We greatly appreciate your kind words and positive comments. Your satisfaction is important to us, and we are glad that you had a pleasant experience during your stay. I will personally share your feedback with our team, as it will serve as a motivation for all of us to continue delivering exceptional service and improving the quality of our offerings. Once again, we sincerely thank you for choosing our hotel and for your valuable feedback. We look forward to welcoming you back on your next visit, and we hope to make it as enjoyable as your previous stay. Best regards, M. Hefzi Guest Experience Supervisor

Excellent hotel and good service

Customer review rating 5.0/5

Athar R. Couples - Confirmed reviews ALL

Hotel was brilliant with very big size rooms with living room areas and dining area which made it extremely convenient for us. Highly enjoyed the trip and would recommend

Dear Mr. Athar R., Thank you for taking the time to share your feedback about your recent stay at the Pullman Zamzam Madina. We greatly appreciate your kind words and positive comments. Your satisfaction is important to us, and we are glad that you had a pleasant experience during your stay. I will personally share your feedback with our team, as it will serve as a motivation for all of us to continue delivering exceptional service and improving the quality of our offerings. Once again, we sincerely thank you for choosing our hotel and for your valuable feedback. We look forward to welcoming you back on your next visit, and we hope to make it as enjoyable as your previous stay. Best regards, Mohammed Hefzi Guest Experience Supervisor

High level customer services

Customer review rating 4.5/5

F. Solo - Confirmed reviews ALL

Accor Hotel chain should create monthly prize fir customer services, if they do this hotel will do very well, excellent people running day to day despite the amount of people they still manage to service all. Waiting time at reception is almost zero

Dear Mr. Ayad F., Thank you for taking the time to share your feedback about your recent stay at the Pullman Zamzam Madina. We greatly appreciate your kind words and positive comments. Your satisfaction is important to us, and we are glad that you had a pleasant experience during your stay. I will personally share your feedback with our team, as it will serve as a motivation for all of us to continue delivering exceptional service and improving the quality of our offerings. Once again, we sincerely thank you for choosing our hotel and for your valuable feedback. We look forward to welcoming you back on your next visit, and we hope to make it as enjoyable as your previous stay. Best regards, Mohammed Hefzi Guest Experience Supervisor

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Other web-users rate our hotel

  • 2,880 reviews 9/10 Location
  • 3,990 reviews 7.1/10 Room
  • 6,574 reviews 8.7/10 Service
  • 72 reviews 8.8/10 WiFi
  • 1,945 reviews 6.7/10 Cleanliness
  • 1,561 reviews 7.1/10 Comfort
  • 1,513 reviews 6.9/10 Breakfast
  • 12 reviews 3/10 Wellness Area

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