Mercure Golf Cap D Agde Hotel 4 stars

TripAdvisor rating 4.5/5 368 reviews
Mercure Golf Cap D Agde Hotel
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Hotel extras

  • A stone's throw from the Cap d'Agde international golf course

  • A 10-minute walk from the beach

  • All our rooms boast a private terrace

  • Wellness area with sauna, hammam, fitness center and whirlpool tub on the roof terrace

  • Private indoor car park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Bicycles rental
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Golf Cap D Agde Hotel

1 Rue Volvire de Brassac
34300
cap d agde
france

Tel: +33467622622

Fax: (+33)4/67008156

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAB BUS :   NAVETTES PLAGES LES NAUTILLES

  • By plane

    MONTPELLIER MEDIT At 60km / 37 miles

  • By train

    AGDE At 5km / 3 miles

GPS :43.283714, 3.497202

Our accommodations

Standard Room and Privilege Room with twin beds or a double bed. Bathroom with hairdryer and separate toilet. Air conditioning, safe, flat-screen TV, minibar, telephone, WIFI, tea/coffee making facilities. Balcony. Total area up to 280 sq. ft. (26 m²). Privilege Suite with double room and lounge area with sofa bed. Bathroom with hairdryer, separate toilet, bathtub and shower. Air conditioning, safe, 2 flat-screen TVs, minibar, tel., WIFI, tea/coffee making facilities. Balcony. Up to 495 sq. ft. (46 m²).

Classic Room with balcony and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with balcony and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub
  • Bathrobe(...)

Privilege Room with balcony and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Suite with king-size bed

  • Max. number of persons: ‌4
  • Area: From 53
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with a king size bed

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

A bar and a piano for a musical atmosphere. A wine cellar, with a selection of Mercure wines. Relaxation guaranteed at any time of day. Receive a warm welcome from our staff whether indoors or in the garden.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 51 m²

  • Maximum capacity: 51 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Golf Cap D Agde Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,223 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

368 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good place to stay for a visit to Cap D'Agde

Customer review rating 4.6/5

Laurence F. Couples - 11/06/2019 AccorHotels certified review

Nice comfortable room - good breakfast and good location - only a short walk to the harbour or beach.

Dear LAURENCE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Golf Cap D Agde. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, The Hotel Mercure Golf Cap d'Agde

Restaurant needs an upgrade

Customer review rating 4.6/5

Dr. B. U. Business - 05/06/2019 AccorHotels certified review

The restaurant's dinner menu was very ordinary at best. The food was awful. Only the bread was good. Everything else about the stay was good. If I need a hotel with a decent evening meal, I will look elsewhere.

Dear client, Thank you for your comment and your stay in our hotel. We are really sorry to read you disappointment about the food at the restaurant. DO not hesitate next time to tell us right on the moment if you don't like a plate so we could find a solution. Anyway, we hope to welcome you back again very soon ! Sincerely, The reception team

House Sale

Customer review rating 4.6/5

Michael Couples - 15/05/2019 AccorHotels certified review

This is an above average Mercure Hotel. The Reception Manager was particularly helpful when circumstances forced us to change our bookings. The hotel is very clean and we were given a large room with a very comfortable bed and pillow. Breakfast was above average with freshly cooked Eggs and non greasy Bacon. Congratulations to all the hotels team. We will stay again on our next visit.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Golf Cap D Agde. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team Hotel Golf Mercure Cap d'Agde

Pleasant stopover while travelling.

Customer review rating 4.6/5

J P. Couples - 09/05/2019 AccorHotels certified review

Pleasant, relatively new hotel, comfortable, clean, inexpensive room; free parking in the hotel courtyard; good "express" breakfast. Balcony furniture not so clean, slippery bathtub.

Dear customer, Thank you for sharing your mind after your stay in Hôtel Mercure Golf Cap d’Agde. Hoping to welcome you for another stay in our etablishment. Yours sincerely, Team Mercure Golf Cap d’Agde

Pleasant stop-over on the road south.

TripAdvisor rating 4.5/5

Jacek1949 Couples - 09/05/2019 TripAdvisor review

Pleasant, relatively inexpensive, newish hotel, comfortable & clean room, free parking in the courtyard, Decent "ëxpress" breakfast. About 10min walk to the town centre. Balcony furniture not so clean. Slippery bath-tub.

Dear client, We very much appreciate your comments regarding your stay. We are really delighted our hotel suits you up to deserve a 5 star rate. I am sure we will have the pleasure of welcoming you back again. Thank you and have a good day, The Mercure Hotel Golf Cap d'Agde Team

Comlete comfort

Customer review rating 4.6/5

Rab Couples - 22/04/2019 AccorHotels certified review

A luxurious break in a long car journey between the Alps and Les Landes.

Dear customer, Thank you for sharing your mind after your stay in Hôtel Mercure Golf Cap d’Agde. Hoping to welcome you for another stay in our etablishment. Yours sincerely, Team Mercure Golf Cap d’Agde
Customer review rating 4.6/5

Véronique Solo - 10/03/2019 AccorHotels certified review

Surprenante...

Chère cliente, Nous sommes désolés que le service n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. N'hésitez pas à revenir vers nous contactant par mail h9… afin de nous expliquer en détail les raisons de votre insatisfaction afin que nous puissions remédier et prendre les mesures nécessaires. Veuillez agréer, Madame, nos sincères salutations. L’équipe Mercure Golf Cap d’Agde.

A comfortable and pleasant stay

Customer review rating 4.6/5

Paul Business - 22/02/2019 AccorHotels certified review

Comfortable, clean, quiet, pleasant.

Dear customer, Thank you for sharing your mind after your stay in Hôtel Mercure Golf Cap d’Agde. Hoping to welcome you for another stay in our etablishment. Yours sincerely, Team Mercure Golf Cap d’Agde

Poor Quality Hotel that could do much better

TripAdvisor rating 4.5/5

psra88289 Family - 09/10/2018 TripAdvisor review

We stayed here for two nights.I did a full review of the stay.There are a lot of problems with this hotel, such as un friendly staff.The Breakfast is poor and should be avoided.Never posted my Accor Points Will not be back even if asked.

Dear Sir, we are very sorry to read your comment about your last stay. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.However, we would have hoped more explications about the problems you had to face during your stay . Our reception is open 24 hours and our staff is here to find solutions in case of any problems of our curstomers. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerly,

Not to standard – and with a lot of service attitude

TripAdvisor rating 4.5/5

suet385 Couples - 06/10/2018 TripAdvisor review

Mercure Golf Cap D Agde Hotel - Accor HotelsNot to standard – and with a lot of service attitudeThere are always many reasons why things happen, but this is my opinion of this hotel and our two night stay. We are Platinum LCAH, and the stay was at the start of October 2018.We had trouble booking the hotel, as the Accor booking engine kept altering the quoted prices of rooms for two nights, so we ended up making two bookings for one night each including breakfast (although we were told by Accor that we could benefit from the Senior offer for a free breakfast - and have benefited from this many times in the past at other Mercure Hotels in France.) - We still await a refund for the breakfast., We assumed that as it was named a Golf Hotel, and looking at the booking pictures, it would be set in the countryside. It is actually set next to a small row of shops and over looks ( and is overlooked ) by houses and apartments. You can see the golf site from the top floor. The front of the hotel is bisected by a public footpath and a 15 min parking lot for the shops. The hotel has done its best at making the area attractive, but rooms at the front of the building do tend to suffer from noise ( as we did ). Check-InWe were greeted warmly, and asked if we needed undercover parking at 15€ a day. We declined as we had found plenty of outside hotel parking, and it was a Sunday so unlikely to be busy. The GM was doing the reception duty, and noticed that we had two bookings, each for one night. We had booked a Classic Room for the first night and a Superior Room for the second night. There appear to be about five types of room that we could have booked ( out of 44 rooms in the hotel ) and we had booked the cheapest room on each night ( still over 100€ each ). The GM said that we could have one welcome drink ( was expecting this as France ) but as we had made two booking, and as we were Platinum, we could, "exceptionally", have two welcome drinks.We asked if we could be upgraded to a Privilege Room, and were told that it was not possible, but we could keep the Superior Room for both nights. It is nice to get what you have paid for. The hotel was not busy or full, and upon asking again ( not begging, but enquiring ) it turns out that the hotels policy is not to upgrade so we were lucky to keep the Superior Room for the second night. The GM said that there was very little difference in all the rooms anyway.We were then given a key card, and had to ask for two.The room was on the second floor, accessed by a use of the key card in the lift.On opening the door, we found unexpectedly a "welcome gift" of a used pair of ladies pants on the bathroom floor. This was not nice.Taking them in a towel, I returned to reception and told them that we had discovered these in the room. The GM ( who was in the office now ) came out and called for housekeeping to attend. The pair then spent some time reviewing the security cameras, which I found strange. I got the feeling that they assumed that the lingerie items were either mine ( no ) or that I had "planted" them there to effect an upgrade or compensation or other, and were trying to discover evidence about this, instead of dealing with the now extremely unhappy customer still at the desk. I do not speak enough French to understand all that was said but enough was clear. I had to take the lady from housekeeping back to the room to show her were I had found the items, and in the intervening period a second pair had been discovered in a cupboard by my wife.I said I would like to change rooms, as I did not know what else was to be discovered in the room we had been allocated. After a short time we were "upgraded" to a small Junior Suite at the front of the hotel on the first floor, just above reception. View from the room The room was clean and had a walk in shower instead of a bath in the standard room, but with the addition of a separate single bed, the room felt smaller, and cramped. There was a Nespresso machine and three pods as well as a kettle and some ( free ) sodas in the min bar,The balcony however had some issues, as the room could easily be accessed from its neighbours, and it provided no privacy. Housekeeping was also a problem, as the bin had not been emptied and a used bottle of house wine was remaining.Foolishly, I returned this to the reception ( as they needed to know that housekeeping was obviously not being careful in the rooms ), but I was told "It must just be you .... looking for things". Later I had difficulty in using the hotels wifi and went back to reception to see if they had a cable, or advice, and the GM was still there at the desk and she said that they had difficulty with Apple products on the network, but after a bit of fiddling we managed to log on. Wifi worked fine after that. Talking to her she implied that she could see that we normally only stayed in Ibis Hotels, and that it was exceptional that we were upgraded and we should be very happy as the hotel had gone out of its way to make us welcome. I got the distinct feeling that we were not the hotels normal clientele and were not really the type of guest they wanted. ( Ibis stays against Sofitel stays - we have stayed at both ends of the Accor spectrum and chose hotels not for name, but for location and our use. We had been at 5 Ibis Red hotels previously in the last few weeks as we were touring the area and wanted this hotel stay to be relaxing and recovery after all the Roman and Pre History that we were looking at ). She said that she could not see our other bookings ( strange that the next night we were to be at a Mercure elsewhere ) and that we only stayed at Ibis. Then she said it could be because they are on my card and not my wife's card! It seemed very prejudice, judgmental and wrong. The spa on the top floor consists of a Jacuzzi and a fitness centre with shower area,. This was open from 9am till 11pm. Using the Jacuzzi later that evening, in the dark ( there are lights ) I realised we were in the wrong hotel completely. A "lady" came up and noticed that the Jacuzzi was being used, and then decided to have a naked shower in the fitness centre. The shower area can be seen directly from the Jacuzzi. It looks like it was a deliberate or unfortunate design. There was no turn down service either, despite being a Platinum benefit. It was not really needed ( two pillows to move ? )Breakfast is the only real food the hotel serves. There is a small bar with food options. I asked for our welcome drink(s), - one being a bottled small tomato juice - and I asked for a JD and Coke. I was told that this was possible if I got permission from the GM. Really ! I then said could I have a beer. I was served a 25cl glass with some beer in it and a very large head. I then asked for another beer in a glass I selected from the back row ( 50cl ), and it was given grudgingly. Breakfast is a buffet style, with a very small hot selection It was replenished when needed, but if two or more people wanted it you had a wait.The cold selection was normal for Mercure / Novotel - if a little on the "light" side. The Junior Suite that we had been given overlooked the road and public foot path, and throughout the day and night this area was used by dog walkers going to a small patch of waste land next to the hotel. It was noisy and unpleasant. That with the reception being open 24h just below did not give us a pleasant night.We had breakfast and returned to the room, where, we had placed a DND notice on the door, and returned to bed. Woken by a telephone call from the reception asking if we wanted a late checkout - after the first night ! Was then told that housekeeping wanted to service the room. It was obvious that no sleep was going to achieved, so we departed for a drive around the area for a couple of hours.On our return we found that all the parking had been taken, and we just parked on the street.The hotel was busy. the dining area had been turned into a poker den, complete with green baize and eye shades on the many people playing.Housekeeping was just finishing our room. However they had not replaced the coffee pods or toiletries ( or toilet roll ). On asking for these ( did not expect the mini bar to be refreshed ), I was told to ask for them at reception on instructions from the GM. She had told housekeeping that the room was to be set out as a Standard Room for the second night. Nice.Not surprisingly the GM was in her office - she seems to work really long hours and over a weekend. I asked the receptionist to restock the toiletries and toilet roll. She had to ask the GM for them, and then retrieved the roll from a locked cupboard. Totally embarrassed at having to ask at the front of a full hotel dining room, I returned to the room.Checkout the following day. I asked for the receipt, checked it, found I had been charged for two beers, asked for them to be removed. A phone call to the GM resulted in the cost being taken off the bill and upon presentation "now go and have your breakfast and do not return to this hotel again" was spoken loudly and clearly.We left shortly thereafter. By this time the GM was in her office, but refused to come to see me.I have stayed at many, many hotels all over the world at different times and circumstances, but this one totally took the biscuit. For a 4 star Mercure it could have been a xxxxxxxxxxxx redacted for legal reasons .....It was penny pinching and nasty.On the plus side the staff away from the GM were very nice, and spoke excellent English.

Dear sir, consideing your behavior, in fact, you have been told that you were not welcome anymore in our establishment. All along your stay, you have been making up stories and situations to get upgrade and free items.Your comment and sayings are disrespectfull for all of our team members who work hardly every deay to satsify our customers.Regards.

Superb hotel throughout

Customer review rating 4.6/5

Douglas H. Couples - 21/08/2018 AccorHotels certified review

Very friendly and efficient staff, rooms kitted out to a high standard as is the rest of the hotel. Superb breakfast.

Excellente prestations

Customer review rating 4.6/5

Anonymous Friends - 19/08/2018 AccorHotels certified review

Confort excellent.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. L'équipe Mercure Golf Cap d'Agde

Great modern Hotel in the heart of Cap Agde

Customer review rating 4.6/5

Stefano Couples - 11/08/2018 AccorHotels certified review

Chose the hotel because of the Accor brand synonymous of quality and reliability . Modern and renovated facilities with professional personnel .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Mercure Team

Every person in team was very helpful

Customer review rating 4.6/5

Wayne Couples - 29/07/2018 AccorHotels certified review

Excellent. Staff went out of their way to ensure we had all we needed

Dear Mr W. We very much appreciate your comments regarding your stay at the Hôtel Mercure Golf Cap d'Agde. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Cap d'Agde Team.

Very clean hotel with wonderful staff and in an excellent position

Customer review rating 4.6/5

Steve S. Friends - 21/07/2018 AccorHotels certified review

The Hotel Mercure Golf Cap d’Agde is a very clean hotel with wonderful staff and in an excellent position. The facilities were as expected with air conditioned rooms being a must as the weather gets pretty warm there. Breakfast to was also very good and later in the day you could relax with a nice cold beer, perfect. Yes I would definitely recommend this hotel to anyone visiting Cap d’Agde.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Golf Cap d'Agde. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, The team Mercure.

Outstanding experiance

Customer review rating 4.6/5

Ray R. Friends - 08/07/2018 AccorHotels certified review

The Hotel, especially room 312 was perfect and Reception, Housekeeping and Breakfast staff charming and helpful.

Dear RMr R. We very much appreciate your comments regarding your stay at the Hôtel Mercure Golf Cap d'Agde. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Quality Service of Mercure Cap d'Agde.

Almost perfect

Customer review rating 4.6/5

Nico T. Families - 19/06/2018 AccorHotels certified review

Staff was very nice, and very helpful. We felt welcomed. It is a 4 minutes drive to the Richelieu beach. We had the suite and the bed was great, the balcony was spacious so is the room. Our daughter played seek and hide in the room the whole night. Unfortunately we had an issue. The boiler caused a complete shortcut so we had no electricity in the room in the morning. We had to wait 15 minutes for the electrician to come and found the root of the problem. I can only advise to test all the electrical appliance in the rooms especially the suites to prevent that. Also, there is no restaurant in this hotel. They serve only snack style dish. It's a pity. Despite all of this, I will clearly come back.

Nice hotel, conveniently located

TripAdvisor rating 4.5/5

gbetlem Couples - 12/06/2018 TripAdvisor review

Hotel is located just outside the city centre. Friendly staff. Spacious rooms with separate toilet. Gym available and terrace near the gym. Parking places next to the hotel and a garage inside the hotel.

Dear Customer, We thank you for taking the time to give your opinion about your last stay in our establishment We are glad you enjoyed your stay, apperciated the service and equipments and hope to see you again very soon at Hotel Mercure Golf Cap d'Agde. Best regards.

Mercure Cap d'Adge

Customer review rating 4.6/5

Swm M. Couples - 15/01/2018 AccorHotels certified review

Hotel staff friendly and efficient even though staff training was underway; the new staff were following the lead of those already established. Would like to make special mention of Laetitia who was very attentive and made sure our stay was memorable.

A very nice hotel close to the sea

Customer review rating 4.6/5

Bg Families - 14/01/2018 AccorHotels certified review

The hotel is very nice, nicely decorated, rooms are big and comfortable as well as quiet. The staff is very friendly and helpful. The breakfast is from good quality. Nice wellness possibility on the rooftop ! The room may be more functional with some details like the possibility to switch off only a part of the lights, a place for some stuff in the bathroom as well as the possibility not to make everything wet :-) The beach is not far away. The hotel has no restaurant, but there is a room service possibility, as well as the staff has good addresses even in winter. In summary, a very nice place to stay !

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