Hotel - MERCURE JEDDAH AL HAMRA
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Mercure Hotel

MERCURE JEDDAH AL HAMRA

Alexandria street  Al Ruwais District  PO BOX 48144 
21572  JEDDAH
SAUDI ARABIA

164 reviews
TripAdvisor Rating Based on 164 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms of the hotel are luxuriously designed & furnished. They all have queen size beds, as well as iron & ironing board, coffee machine, Wifi connection, safety box etc. Rooms from the 4th floor have a view over the Red sea.The Junior suites in Mercure hotel all have living room and bedroom. New, well designed & furnished, they also have a coffee machine, iron & ironing board, safety box, wifi connection, fire sprinklers etc.

  • 149 rooms
  • 82 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,160 reviews

Our guest reviews for MERCURE JEDDAH AL HAMRA

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 164 reviews
AccorHotels certified review
Peter K. Business - 16/08/2017
« Friendly atmosphere »

It was very good, but I would recommend having more comfortable pillows.

AccorHotels certified review
Sultan Couples - 15/08/2017
« Good »

Good experience

AccorHotels certified review
Muhammad Families - 07/08/2017
« Great hotel »

I liked the staff the way they deal with us and the rooms as well

TripAdvisor review
Business - 07/08/2017
« Nice hotel close to Al Hamra »

Points of strength: I arrived in the night and there was anything wrong about my reservation by web. The responsible at the reception was professional, quick and kind, solving any issue in a row. Excellent problem solving done. Tasty shawarma at the restaurant Points of weakness: Small fitness room too close to the to the swimming pool. The environment is too humid to run on the treadmill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Greetings from Mercure Jeddah Al Hamra. Thank you for taking the time to write such extensive and positive comments. I am delighted to note that you have enjoyed your stay with us and the overall experience was very positive. Your feedback and kind comment about the services at our hotel during your stay is highly valued and serves as a great motivation to all of us. Sorry for the inconvenience regarding small fitness center and its humid conditions itswas most regrettable. Please rest assured that this service lapse was reviewed with the appropriate team to ensure a renewed commitment to our normally high standards. We are looking forward to welcoming you back at Mercure Jeddah Al Hamra in the very near future. Warmly Loai Mohamed General Manager

AccorHotels certified review
Anonymous Business - 06/08/2017
« So so »

Below expectation compared to prior visit

AccorHotels certified review
Tarek A. K. Business - 01/08/2017
« Very good »

The stuff were very welcoming, full of kindness, helpful, especially while doing reservation and upon arrival .. The hotel is good in general but it could better buy doing better cleaning for the rooms.. Food is good but the display for breakfast was not appropriate..

AccorHotels certified review
Khalid Families - 01/08/2017
« Mr. Khalid Alnamnaknai »

Was good, specially specious suit, but the bathroom need more maintenance.

AccorHotels certified review
Nauman S. Business - 29/07/2017
« Money worth spent »

Simply excellent.

TripAdvisor review
Business - 22/07/2017
« Business Stay @ Mercure Jeddah Al Hamra »

The overall experience was very good and the hotel is definitely recommended for Business Stay; the rooms were very clean and staff very friendly; dinner buffet needs a bit improvement although the breakfast was standard and good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Greetings from Mercure Jeddah Al Hamra! We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconvenience due the mentioned points. Please rest assured that this service lapse was reviewed with the appropriate team to ensure a renewed commitment to our normally high standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Mr/ S. A. Business - 21/07/2017
« Salem alkylayb »

I love to stay at this lovely hotel but last time I stayed the bath was not clean good

AccorHotels certified review
Anonymous Solo - 14/07/2017
« Pleasant stay »

Friendly and helpful staff makes you feel welcome

AccorHotels certified review
Ayed I. Business - 13/07/2017
« Engineering manager »

I enjoyed staying but renovation is needed

AccorHotels certified review
Ray Couples - 11/07/2017
« Great weekend »

From check in to check out everything was great. We was warmly greeted at reception and quickly given our room key. The room was a surprise as it was more like a junior suite with a separate room from the bedroom. The breakfast was very good with more than enough choice to satisfy anyone

AccorHotels certified review
Misbahu M. Families - 28/06/2017
« Excellent »

We had an excellent stay with the family Mr Basafi was particularly nice and cooperative.

AccorHotels certified review
Ali Business - 22/06/2017
« Good »

Nice

AccorHotels certified review
Lk Business - 18/06/2017
« bad »

I didn't got any points on my Accorhotels account.

AccorHotels certified review
Mohamed Business - 15/06/2017
« Just ok »

The room was good. Tho, there are some bugs

AccorHotels certified review
Jaime M. Business - 11/06/2017
« comfortable »

I did not have any problems during my stay, but may improve the following: * The aroma in the room is a wet, it is necessary to change the carpet or give a good cleaning to it. * The bathroom, currently rusty and with cockroach problems.

AccorHotels certified review
Dr.ismail Y. Business - 09/06/2017
« excellent »

excellent as usual that's why me and all my colleagues in my company book in mercure each time we visit Jeddah , The reception employees with their welcoming attitude Mr. Mohamed Elsafy & Mr. Turkey were helpful and supportive.

AccorHotels certified review
Erhan E. Business - 05/06/2017
« Overall Satisfied »

I am satisfied generally from staying at hotel. This time my room did not have window which I did not like.. Breakfast is so so (maybe because of ramadan time)

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