Hotel - MERCURE JEDDAH AL HAMRA
Mercure Hotel Mercure Hotel

MERCURE JEDDAH AL HAMRA

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3.5/5 186 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The rooms of the hotel are luxuriously designed & furnished. They all have queen size beds, as well as iron & ironing board, coffee machine, Wifi connection, safety box etc. Rooms from the 4th floor have a view over the Red sea.The Junior suites in Mercure hotel all have living room and bedroom. New, well designed & furnished, they also have a coffee machine, iron & ironing board, safety box, wifi connection, fire sprinklers etc.

  • 149 rooms
  • 82 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,474 reviews

Our guest reviews for MERCURE JEDDAH AL HAMRA

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 186 reviews
AccorHotels certified review
Hatem Y. Business - 14/04/2018

I am always glad with staying here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hatem Y., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef General Manager

TripAdvisor review
Business - 11/04/2018
« A pleasant experience in a spacious room »

I really enjoyed my stay, great value and was surprised to find an iron/stand in the room. Staff were very courteous & polite even while I waited in the lobby after a delayed check-out since my flight was delayed.... recommend considering facilities of an airport transfer and charge for the same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef General Manager

AccorHotels certified review
Anonymous Business - 09/04/2018

confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeanfrancois A., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef General Manager

AccorHotels certified review
Matthew P. G. Friends - 08/04/2018
« Good location, appreciated the member upgrade »

I am a frequent guest at his hotel. The cleanliness and service are good. I always get the member upgrade which is greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthew G., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef General Manager

AccorHotels certified review
Mohammad Solo - 03/04/2018
« Friendly staff »

Clean and neat comparing to other hotels in the area Friendly staff and so helpful I would certainly stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hussein Karkadan Operation Manager

AccorHotels certified review
Anonymous Business - 02/04/2018

i was not happy because i have booked taxi from hotel to drop me to Airport, the reservation has been cancelled without any advice which shouldn't be as i was have flight to catch on time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Hassan, Thank you for taking the time to tell us about your experience at the Mercure Jeddah Al Hamra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef General Manager

AccorHotels certified review
Ahmed A. Business - 01/04/2018
« Pleased »

Good one Rooms should me wider hospitality was great and front disk were helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Abdelfatah, We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hussein Karkadan Operation Manager

AccorHotels certified review
Akaf Business - 26/03/2018

Very pleasant and helpful staff. Clean and spacious rooms Good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ali K., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hussein Karkadan Operation Manager

AccorHotels certified review
Amr Business - 23/03/2018
« As usual the best staff in Saudi »

I recomend Mercure to all my Managers as they have the best staff at Jeddah Special thanks to Majed from the reseption and all other staff members

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amr W., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hussein Karkadan Operation Manager

AccorHotels certified review
Faiz A. Business - 20/03/2018

Nice hospitality of Mr. Majid started from reception and great value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Faiz A., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Amr E. Families - 08/03/2018
« Very Good »

Great staying, best thing was the staff who were very friendly and helpful, especially Islam and Turki

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Amr E., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Fawzi Business - 03/03/2018
« Satisfied but need to improve the TV and breakfast and room service »

Was good. However need to improve the options of breakfast and TV in the room as changing the channels take time by the remote control and need more channels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fawzi A., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
A. K. Business - 02/03/2018
« Mr. a. K. »

Overall excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Noman a., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Hamam Business - 02/03/2018
« Digital learning Specialist »

It was great as usual, thanks for the great hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hamam A., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Tamer E. Business - 01/03/2018

IT was very great

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. TAMER MOUSTAFA E., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Anonymous Business - 27/02/2018
« Great service, nice accomodation and alwas war welcome by the staff »

Honesty great service. Only thing that needs to be improved are the bathrooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fahd R., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Eng. M. N. Business - 25/02/2018
« Nice & Respect »

It was great engoiment, I think it worth to trying again. the room was clean & served well. Special Thanks For Mr. Majed (Reception).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhannad N., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Rani A. Business - 22/02/2018
« Excellent care »

This one of my favorites hotel in KSA. The staff is very attentive to your needs and now sure that your stay goes as smooth as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rani M., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Rami A. Business - 22/02/2018
« Regular Stay »

I'd rate this as a regular stay. Room was ok, however it looks really old. The breakfast experience was not as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rami A., Thank you for taking the time to tell us about your experience at the Mercure Jeddah Al Hamra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Loai Mohamed General Manager

AccorHotels certified review
Jon W. Business - 21/02/2018
« Very good »

Very good stay except hot water in the shower was not overly hot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jonathan w., We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loai Mohamed General Manager

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