Hotel - The Royal Surakarta Heritage Solo - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Royal Surakarta Heritage Solo - MGallery by Sofitel

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4.0/5 578 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioning
  • ADI SUMARMO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 150 rooms
  • 71 non-smoking rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,630 reviews

Our guest reviews for The Royal Surakarta Heritage Solo - MGallery by Sofitel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 578 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
D. W. Business - 19/11/2017
« Nicely decorated hotel in Solo »

We stayed couple of times within two weeks of our business trip in Solo. The location is in the middle of the city and the hotel is nicely decorated with Indonesian traditional elements. The only downside is the shower not working really well in my room (712) as well as my other clients (705 & 707). There was only bit of water coming out of the shower so either the hotel trying to save water or something wrong with the plumbing. This might prevent us of going back to this hotel in the future. But other than that we are happy to stay at this hotel.

AccorHotels certified review
Anita A. Business - 18/11/2017
« Comfy yet need some repair »

I love the hotel, the location is strategic, the hotel is clean, the breakfast is good and the personnel are friendly. However, the door handle is a bit stuck, the wardrobe door is hinged, and there is no hot water. Need to do little repair and maintenance.

AccorHotels certified review
Thomas Couples - 17/11/2017
« Seemless »

Everyone was lovely - the hotel was stunning - the rooms were immaculate and well-decorated - the hotel was well-located

AccorHotels certified review
Anonymous Friends - 16/11/2017
« Memorable »

Everything was good starting from the staff to the facilities and cuisines. The rooms were a little outdated and the room service was slow and can be improved to replace the necessities when necessary.

AccorHotels certified review
Anonymous Business - 16/11/2017
« Culture atmosphere of the hotel is nice »

As said in the title, culture atmosphere of the hotel is nice. However, the facility of the room is getting old and should be refreshed.

AccorHotels certified review
Shinta Business - 15/11/2017
« Fixing room facilities is needed »

I stayed at room no 707. I was in my bussines trip and I checked in late at 8pm. I was dissapointed by broken heat water faucet so I took a shower with cold water and there was no glass on the washtafel. I was too tired to called the receptionist about the faucet. Please fix and check every room facilites because one of my bed lamp is also go out.

AccorHotels certified review
Angleintara Families - 14/11/2017
« A very strategically located hotel »

We had a wonderful stay at the RSHS. The room is spacious. The location of the hotel is close to Pasar Gede, Pasar Klewer, the Royal Palace, etc.

AccorHotels certified review
Edwin M. Families - 14/11/2017
« mr »

so far all that's good but one and two services not good

AccorHotels certified review
Afauzi Families - 13/11/2017

nice hotel room, very cozy. my family and i prefer to stay here next trip.

AccorHotels certified review
Dian I. Couples - 10/11/2017
« Solo ... A gorgeous City ..beautiful People .. remarkable Hotel »

My first trip to Solo.. the city of birth of my father. Amazing city..everything is so clean and organise. Surakarta Royal Heritage examplifies the beauty of Solo. From the time I reached the hotel to the time I checked out, it was an amazing experience. Everyone was friendly, helpful and polite. The service was Tip Top. The room was lovely and spacious. The gift was a surprise. Love it. I only wish the food served during breakfast and dinner had more choices. However, the taste was delicious. Overall, It was an unforgettable experience staying at Royal Heritage Surakarta. Thank you everyone at The Hotel.

AccorHotels certified review
Meita S. R. Business - 10/11/2017
« enjoy and satisfy »

Your hotel interior is nice and expressed javanese style. Bathroom ok. Room need more white lights.

AccorHotels certified review
Markus Business - 09/11/2017
« short stay of 1 night »

Although the decoration throughout the hotel and rooms is very Javanese, thus creating a Javanese atmosphere, the hotel itself is not a heritage building. It is actually quite ugly from the outside and I found the bathroom particularly disappointing. Curtains in bedroom could not be closed fully.

AccorHotels certified review
Aart V. E. Couples - 06/11/2017
« A disappointing experience. I have stayed in many ***** hotels, and this one is not worth the qualification. »

Room: Far too warm and humid. Unable to control the AirCon. Reported repeatedly to housekeeping and front desk office to no effect. Heavily stained curtains. Multiple tape/glue residue on Pillar. Dirty windows. Bathroom equipment covered in chalk. Tiny shower-head which can only spray forward. Bathroom accessories kept over multiple guests, carton mini boxes clearly became wet and dried multiple times. Toilet not impeccable clean. Swimming pool: Water nice temperature, but perhaps too cold for Asian guests. Change room combined with Fitness. Extremely run down with damaged tiles, non functioning soap dispensers, overall not reflecting a 5* establishment. No privacy due to double shower. I opened the room and another guest shocked, so had to back off and wait until he finished his change/shower. General areas: The temperature is uncomfortably high (corridors, lift, etc). Restaurant (Dinner): Very disappointing and overpriced. Had to wait over 30 minutes for a simple nasi goreng. Delivered by associates / trainees who are not supervised. Water not replenished. Glasses and plates piling up and not removed. Had the feeling being left alone and not attended to. Restaurant (Breakfast): Poor assortment in bread/ pastries. Not refilled, so empty baskets. Dirty coffee cup on my table; had to ask for clean replacement.

AccorHotels certified review
Devi Friends - 31/10/2017
« the BIG ROOM »

I love stay in The Royal Surakarta Heritage Hotel. I've got the big room, executive room no.502. But the light in the room not bright enough. Have no trash can in the room, only in bath room. The hose in bathtub leaked. So make it flood in the bath floor. Actually, the position of the hotel very strategic for any kind of shopping center in Solo. And also close to any kind of famous restaurant in Solo.

AccorHotels certified review
Jeans E. Solo - 31/10/2017
« excellent service but not all »

First entry to the room, hot water doesn't work, I go to reception to inform my problem and i meet with nindia, she call technician to check my room, after back i get room is perfect , for the breakfast they put many variety, and i will try the traditional food, i ask how to mix food with a lot of variation, but he gone, lucky me meet nindya with she have magic smile, and she read my mind and explain all the menu from traditition and other menu,also i like jamu she gave it to me, beautiful hotel with excellent staff but not all !

AccorHotels certified review
Rizanto B. Business - 30/10/2017
« You have great authentic ambience, but the service is not represent your star. »

I got a room that at the first impression looks exactly I preferred. But, there is some ant in the table and restroom. There are some dirty spot in the blanket and your napkin in the room for my welcoming fruits is not clean. And it same with my napkin for the room service. My hot water is not hot, it is warm. The AC is not cold event I set it to 21 degree. Your restaurant on the breakfast time is not quick enough to replace the empty food or cleaning the table. I have to wait more than 30 minutes to wait my omelette. Your service is not represent your star.

AccorHotels certified review
Nuzul Solo - 30/10/2017
« A pleasant stay in a superb location »

I'm a lical, i stayed here for 4 days, 3 days for work and the last day was spending weekend with my daughter. Overall, i experienced a very nice stay. The best thing about the hotel is the design and location. The design is traditionaly unique and kept me aware of city's status as one of Javanese cultural center. It is located at the main street at the exact oposite of the palace and the biggest batik market. Staffs are friendly and helpful. Rooms were clean and spacious. Bathroom was clean and everything worked perfectly. If i had to pick the flaws then it would be that the rooms are not really soundproof, we can still hear some noises from the adjacent rooms and from outside. Next would be the shower room by the pool was less representative for a hotel with such level. Other minor things are ants were occasionally spotted inside the room, most of the area were indoor with dim light so i hardly find a suitable place to read or work with computer except for my own room. Breakfast and food in general were nice but i should say it was not the best in its class.We had a traditional luxury in the heart of solo city. Minor things could be improved but these won't affect my fond of the hotel.

AccorHotels certified review
Imankus Families - 24/10/2017
« beautiful javanes decoration and young women cheerful »

I have 5 rooms for two nights and i stay with my family, really the decoration from lobby and in the room very beautiful with detail javanese, but the rooms need extra cleaning actualy, i meet the young women, she is very cheerful and I show the problem in my rooms and she overcome my problem, if i am not misnamed she name nindiya, and again i am happy on the second day i get the special breakfast in restaurant. I will remember this hotel and see you nindya.

AccorHotels certified review
Tundjung P. Families - 23/10/2017
« Extremely Satusfied »

Amicable staff and excellent facility

AccorHotels certified review
Fandi Business - 19/10/2017
« Great and uniquely stays »

Fascinated with doorment with his unique uniform and very warm to welcome guests. Also with the gamelan player while we are taking a breakfast. Great stays with unique experience, eventhough little bit spooky with the ornament. But please provide a dumpster in the bedroom and bathtub little bit clogged.

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