The Royal Surakarta Heritage - MGallery Collection 5 stars

TripAdvisor rating 4.0/5 800 reviews
The Royal Surakarta Heritage - MGallery Collection
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271/666530

Contact email

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI :  

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Our accommodations

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE,1 King Size Bed

  • Max. number of persons: 4
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

SRIKANDI

Type of cuisine: International

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Lunch

11:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICATESSEN PASTRY AND LOUNGE

Photo non contractuelle / Strictly non binding

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Photo non contractuelle / Strictly non binding

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,372 reviews

tripadvisor

TripAdvisor Rating 4.0/5

800 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Short business trip

Customer review rating 4.2/5

G. H. Business - 11/10/2019 AccorHotels review

The have spacious room but with outdated furniture and bed. I'm not fan for the lighting at the room, i feel more dark than other hotel, need more lighting/lamp at the room, but it was pleasant stay, nice experience also. And they also very little pool...

Great stay

Customer review rating 4.2/5

Zul Z. Couples - 08/10/2019 AccorHotels review

Hotel interior decor is superb. Room was well furnished. Housekeeping is great. Breakfast option is very extensive and delicious. I particularly loved the Javanese inspired decor and would return and recommend it to others. However, the toilet is abit dated and old. A timely upgrade and/or renovation is needed.

wonderful stay at Solo MGallery Collection

Customer review rating 4.2/5

Widodo Friends - 02/10/2019 AccorHotels review

stay for two nights at Solo MGallery Collection, as member we got room upgrade, welcome drink voucher and welcome amenities. cleanliness and spacious room. great services from front office and restaurant staff. the part need to be improve from hotel management is security attitude, the first impression from your guest when entering hotel is meet with the security in front of the gate, they welcoming guest with flat face, no greetings not even smile. i believe there is no hospitality in this part maybe more security training will improve service quality from this matters. thank you

Worthed experience staying in a Javanese culture hotel with Batik touched. First experience and it is satisfactory.

Customer review rating 4.2/5

M. H. Business - 28/09/2019 AccorHotels review

I stayed at a Junior Suite room. I checked in at 7 pm something, From the lobby, entering the lift and looking for the room, I was alone and felt so classic. I met some one at the lift, we chatted about the decoration. He commented Ibu better cover the wayang2 in your room. Then I entered the room, I think you should give more light. They white table should have a welcome fruit on it. The room is large, it is satisfactory to me. I went to toilet and found the toilet shower was not working so I called the technician. He fixed it well. Fyi the floor of the shower may cause water not flowing away (please check). The I went down to lobby and began to look carefully the decoration and surroundings. At that time there were a bus of tourist arrived. They were group of old citizens. So I realised the hotel is enjoyable for people like my age. I felt happy. I must say that I could not sleep well that night finding the mask on the wall. The I prayed and fell asleep. Suddenly I heard a voice called IBUUUU.. Hmmm... I then slept again. I looked at the two masks from my bed. Hmm.. they are alright. In the morning I had breakfast. I should say your breakfast is adequate. Please pay attention to the mix salad. They should be more fresh. Please add the variety of bread. I checked out early. The staff was friendly.

Excellent but the foods are just ordinary

Customer review rating 4.2/5

Pradecta Business - 18/09/2019 AccorHotels review

i really enjoy my business trip along solo heritage hotel, the location is quite near from my office

Nice

Customer review rating 4.2/5

Sam Solo - 18/09/2019 AccorHotels review

Nice but some problems should be addressed immediately like aircon was not functioning well, leaking faucet, the light was too dim inside the room, the breakfast was lacking of variation each day, etc.

Wonderful personal touch!

TripAdvisor rating 4.0/5

Storyteller158313 Business - 16/09/2019 TripAdvisor review

It was my first time ever staying in the hotel. Normally I travel to Solo with airplane, but during this trip, I wanted to try the new luxury train from Gambir train station to Solo Balapan, which allowed me to arrive at around 05:00 AM in Solo. I went to the hotel straight away, with the hope of just putting my luggage and then go straight to meeting. To my surprise, I had a very wonderful experience that very early in the morning, with the help of Pak Andika and Mas Fandhi, who prepared my room way earlier than it should have been and then they allowed me to go to the Spa (thank you Ibu Pika for the very kind help) to take a shower since I just arrived that morning, havent taken any shower for more than 24 hours straight. THANK YOU!

Dear Storyteller158313, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with the service of our staffs, Andika, Fandhi and Pika, they will be thrilled to hear it. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Ridho Andani Front Office Manager

Getting the Solo vibe everywhere in the hotel

Customer review rating 4.2/5

Norminho Families - 09/09/2019 AccorHotels review

It was pleasant short stay we had with family. Loved the Batik and Solo ambience in every part of the hotel. Really felt we were in Solo.

Perfect

Customer review rating 4.2/5

Sylvia G. W. Business - 02/09/2019 AccorHotels review

Very romantic and amazing place to stay. Quiet and warm of love

Great atmosphere, lovely people

Customer review rating 4.2/5

M. I. R. Families - 31/08/2019 AccorHotels review

Such a great hotel, great location and so does all the staff. That's why I always come back every year. I could've put 10 if they could improve the cleanliness of the towel quality, it isn't white anymore, its grey and some of it has a rusty stain, they need to throw that away and replace it with a new one. Overall, our stays for the past 2 weeks every year was great! And we love it. So close from everything. Thank you so much for taking such a good care of my whole family

Customer review rating 4.2/5

M. I. Couples - 29/08/2019 AccorHotels review

I very glad and satisfaction on your services

nice

Customer review rating 4.2/5

V. Families - 24/08/2019 AccorHotels review

Nice room, but the bathroom still has a leak water on the closet.

Great room, great location

TripAdvisor rating 4.0/5

Walbirk3959 Couples - 24/08/2019 TripAdvisor review

The ugrade on arrival was appreciated and provided us with a quiet and spacious room. A wonderful retreat from the busy streets. Front of house and staff were efficient and helpful. The decor and aesthetics were well done. Breakfast was disappointing. Choices were limited and food was not of a high standard. Tried both Indonesian and western offerings. Restaurant operations would benefit from some attention.

Dear Walbirk3959, We are appreciative of the time you took to share your travel story after having stayed at our hotel during your trip to Solo. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our room arrangement, staff at the front office, and the decoration. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

Luxury hotel with batik and javanese taste

Customer review rating 4.2/5

M. W. Families - 23/08/2019 AccorHotels review

Good : hotel glamorous, nice place, great service, helpfull staff, fast process for check in and check out, excelent breakfast , very happy with indoor swimming pool.... For improve : valley for parking, no have kids pool and jacuzzi, i did not get welcome drink, and charge for add less water in room (hope free just for adding water)

Dear w. M., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We very much appreciate your feedback, thank you for your positive comments about the staffs, location, breakfast, and services. On the other hand, your feedback about vallet, pool for kids, and jacuzzi will be our concern for improvement. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Ridho Andani Front Office Manager

Please restore hotel to former glory

Customer review rating 4.2/5

Pl Friends - 23/08/2019 AccorHotels review

I booked this hotel based on (1) location (2) the photos on your website and (3) the Accor brand. Only the first reason proved accurate. The hotel is well located and I enjoyed walking down the main street on Sunday when it was closed to vehicular traffic. Solo itself is well worth visiting. However furnishings in the room were very run down. The hairdryer was missing, and it took hours before a replacement was delivered. The hotel reception misunderstood and sent an electrician and a replacement hairdryer that had cellophane tape holding the device together! We made another complaint to the reception (house keeping did not pick up) and a functioning hair dryer was delivered the next day. Robes in the room were missing ties, and it was mentioned to reception in my first call to them. I think they did not understand me. Towels in the bathroom were stained and, originally white, were brownish in colour. Staff were generally pleasant, but the standard of English was poor. We speak a little Bahasa so got by. Breakfast could be more interesting. We had just come from the Hotel Chanti in Semarang which had a fabulous breakfast. In Jogja we stayed at the Hotel Tentrem and their breakfast was divine. The Royal Heritage Solo's breakfast was merely adequate. The hotel needs a major refurbishment. Lastly I'm not sure I received my Accor discount, but that is a minor matter.

Dear Ling Tan P., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage Solo - MGallery Hotel Collection. We appreciate so much your comments. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Excellent service

Customer review rating 4.2/5

Y. Couples - 17/08/2019 AccorHotels review

The staff was excellent during our stay

wonderful stay at The Royal Heritage Solo

Customer review rating 4.2/5

Widodo Solo - 09/08/2019 AccorHotels review

Stay for one night, fast check in and check out, room upgraded, welcome amenities in the room, welcome drink voucher, great hospitality. Having dinner at lobby restaurant oxtail soup is really good, great services. Need to be improved hospitality and friendliness from security, smile and greetings from them will be perfect. Overall memorable stay. Thanks for great services.

Short biz trip

Customer review rating 4.2/5

A. J. Business - 01/08/2019 AccorHotels review

Very nice

Dear J. A., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Ridho Andani Front Office Manager

Top and cool

TripAdvisor rating 4.0/5

EstherRatu Family - 30/07/2019 TripAdvisor review

Satisfied with friendly staffs, good food on breakfast, gym area and pool are clean n cozy, location is in central of city. Easy getting local food around hotel area, can go by becak as well. Solo and hotel are excellent.

Dear EstherRatu, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Not preferable

Customer review rating 4.2/5

A. Business - 29/07/2019 AccorHotels review

Bad towel, the shower didn’t work well, and the bed sheet smell like a masculine hair oil. But I like the coffee. It taste good

Dear Karlina Pratiwi A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage Solo - MGallery Hotel Collection and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On the other hand thank you for your positive comment about the coffee that we serve for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager
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