The Royal Surakarta Heritage - MGallery Collection 5 stars

TripAdvisor rating 4.0/5 803 reviews
The Royal Surakarta Heritage - MGallery Collection
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271/666530

Contact email

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI :  

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Our accommodations

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE,1 King Size Bed

  • Max. number of persons: 4
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

SRIKANDI

Type of cuisine: International

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Lunch

11:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICATESSEN PASTRY AND LOUNGE

Photo non contractuelle / Strictly non binding

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Photo non contractuelle / Strictly non binding

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,397 reviews

tripadvisor

TripAdvisor Rating 4.0/5

803 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

its good

Customer review rating 4.2/5

Y. Business - 04/11/2019 Confirmed reviews AccorHotels

its good to have an experience there..a unique hotel with all things full of culture and heritage of Indonesia

Your hotel makes the most perfect weekend I've ever had

Customer review rating 4.2/5

J. A. Couples - 04/11/2019 Confirmed reviews AccorHotels

I love the way your staff let me did an early check in without any additional charge. The hotel and room's ambiance is so 'njawani', and I like the cookies & the singkong balado in my room because the singkong balado reminds me to my childhood. However, it was quite disappointing to know that your breakfast is not as great as your other services. Sorry to say, I'm a 5 star hotelier too based in Jogja. Don't mean to underestimate your hotel, but your breakfast is quite disappointing :( I know you can do better for it. I think it was just because I stayed with you together with a group booking, so sometimes the F&B team might be overwhelmed when preparing the breakfast.

Okay

Customer review rating 4.2/5

Fina Couples - 02/11/2019 Confirmed reviews AccorHotels

The room is kinda dark for me, and the air con is not cold enough.. but the staff are very good.

Best location , the hotel staff very helpful, nice abd friendly

Customer review rating 4.2/5

D. Couples - 23/10/2019 Confirmed reviews AccorHotels

The location is very strategic , near to Kampung batik, keraton, and the best solo food . Unfortunately we got the room with air con not working well and bed was not comfortable, which made sound everytime we move. So disturbing

Half Hearted Service

Customer review rating 4.2/5

V. T. Families - 21/10/2019 Confirmed reviews AccorHotels

Hi, Thank you for the opportunity given to us to fill up the survey. At first, we did the booking online. We decided to stay at Accor Group Hotel because of its well managed brand and I knew how accor hospitality should be. Used to work in sofitel sydney. So, me and my family decided to stay at M Gallery solo for what the hotel offers. Ambience and design. Very unique javanesse style design and when we booked online, pictures really attracted us. So we finally booked it. When we arrived at the hotel, we were welcomed with friendly staff and really great service. Check in was quick and we went to room directly. We expecting a nice convenient room, but unfortunately room was old, small room, really it seems like the hotel try to maximise the space without thinking the comfort of the guess. Very uncomfortable to move and looks like everything was Left from the old hotel management prior managed by accor. bed was uncomfortable, spring not good, old bed, aircond wasnt cold enough although changed the temp into the lowest setting. Rang the engineering at night, fixed but still not cold enough. Terrible. We finally fell a sleep with just fan blowing from the aircond sistem. Bathroom's shower wasnt replaced with new one. Was old and drainage sistem for the bathup not well. the worst thing was like we thought the hotel wasnt fully booked, but why we got so small room. If u have better option. Correct me if im wrong at this. Sorry. We thought this way because during breakfast around 9/930. Breakfast was so quiet. Not much people around. We want to try the breakkie, however the visual appealing some of the dishes wasnt well appealing. Cant have my appetite. Some were cold and dry and some warm. The only thing i had was the bubur sumsum. Was really good in taste. each floor wasnt cool. Temp was humid and hot. So, overall we think that The hospitality not executed well and half hearted. Unfortunate for this. But we expect next timecould be better. Thanks.

Not as good as I expected

Customer review rating 4.2/5

J. Solo - 19/10/2019 Confirmed reviews AccorHotels

Judging from the room I have got that night, I will not choose this hotel for my next trip to Solo. Staff are good but the condition of the room is way below the value I paid.

Perfect Honeymoon

Customer review rating 4.2/5

R. S. Couples - 14/10/2019 Confirmed reviews AccorHotels

It is perfect stay for me and my wife. we are having a memorable honeymoon on our anniversary. your room is sparkling clean, room spacious, bed are super comfortable, AC is cool. is there a way to give 15 on overall experience and 7 stars for rating? LOL great job! Please send my regards to GM and Chief Accountant as fellow accounting team

Excellent

Customer review rating 4.2/5

B. S. S. Families - 12/10/2019 Confirmed reviews AccorHotels

Kamar luas, bersih, reception ok... Overall very recommended...

Short business trip

Customer review rating 4.2/5

G. H. Business - 11/10/2019 Confirmed reviews AccorHotels

The have spacious room but with outdated furniture and bed. I'm not fan for the lighting at the room, i feel more dark than other hotel, need more lighting/lamp at the room, but it was pleasant stay, nice experience also. And they also very little pool...

Great stay

Customer review rating 4.2/5

Zul Z. Couples - 08/10/2019 Confirmed reviews AccorHotels

Hotel interior decor is superb. Room was well furnished. Housekeeping is great. Breakfast option is very extensive and delicious. I particularly loved the Javanese inspired decor and would return and recommend it to others. However, the toilet is abit dated and old. A timely upgrade and/or renovation is needed.

wonderful stay at Solo MGallery Collection

Customer review rating 4.2/5

Widodo Friends - 02/10/2019 Confirmed reviews AccorHotels

stay for two nights at Solo MGallery Collection, as member we got room upgrade, welcome drink voucher and welcome amenities. cleanliness and spacious room. great services from front office and restaurant staff. the part need to be improve from hotel management is security attitude, the first impression from your guest when entering hotel is meet with the security in front of the gate, they welcoming guest with flat face, no greetings not even smile. i believe there is no hospitality in this part maybe more security training will improve service quality from this matters. thank you

Worthed experience staying in a Javanese culture hotel with Batik touched. First experience and it is satisfactory.

Customer review rating 4.2/5

M. H. Business - 28/09/2019 Confirmed reviews AccorHotels

I stayed at a Junior Suite room. I checked in at 7 pm something, From the lobby, entering the lift and looking for the room, I was alone and felt so classic. I met some one at the lift, we chatted about the decoration. He commented Ibu better cover the wayang2 in your room. Then I entered the room, I think you should give more light. They white table should have a welcome fruit on it. The room is large, it is satisfactory to me. I went to toilet and found the toilet shower was not working so I called the technician. He fixed it well. Fyi the floor of the shower may cause water not flowing away (please check). The I went down to lobby and began to look carefully the decoration and surroundings. At that time there were a bus of tourist arrived. They were group of old citizens. So I realised the hotel is enjoyable for people like my age. I felt happy. I must say that I could not sleep well that night finding the mask on the wall. The I prayed and fell asleep. Suddenly I heard a voice called IBUUUU.. Hmmm... I then slept again. I looked at the two masks from my bed. Hmm.. they are alright. In the morning I had breakfast. I should say your breakfast is adequate. Please pay attention to the mix salad. They should be more fresh. Please add the variety of bread. I checked out early. The staff was friendly.

Dear H. M., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Excellent but the foods are just ordinary

Customer review rating 4.2/5

Pradecta Business - 18/09/2019 Confirmed reviews AccorHotels

i really enjoy my business trip along solo heritage hotel, the location is quite near from my office

Nice

Customer review rating 4.2/5

Sam Solo - 18/09/2019 Confirmed reviews AccorHotels

Nice but some problems should be addressed immediately like aircon was not functioning well, leaking faucet, the light was too dim inside the room, the breakfast was lacking of variation each day, etc.

Wonderful personal touch!

TripAdvisor rating 4.0/5

Storyteller158313 Business - 16/09/2019 TripAdvisor review

It was my first time ever staying in the hotel. Normally I travel to Solo with airplane, but during this trip, I wanted to try the new luxury train from Gambir train station to Solo Balapan, which allowed me to arrive at around 05:00 AM in Solo. I went to the hotel straight away, with the hope of just putting my luggage and then go straight to meeting. To my surprise, I had a very wonderful experience that very early in the morning, with the help of Pak Andika and Mas Fandhi, who prepared my room way earlier than it should have been and then they allowed me to go to the Spa (thank you Ibu Pika for the very kind help) to take a shower since I just arrived that morning, havent taken any shower for more than 24 hours straight. THANK YOU!

Dear Storyteller158313, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with the service of our staffs, Andika, Fandhi and Pika, they will be thrilled to hear it. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Ridho Andani Front Office Manager

Getting the Solo vibe everywhere in the hotel

Customer review rating 4.2/5

Norminho Families - 09/09/2019 Confirmed reviews AccorHotels

It was pleasant short stay we had with family. Loved the Batik and Solo ambience in every part of the hotel. Really felt we were in Solo.

Perfect

Customer review rating 4.2/5

Sylvia G. W. Business - 02/09/2019 Confirmed reviews AccorHotels

Very romantic and amazing place to stay. Quiet and warm of love

Great atmosphere, lovely people

Customer review rating 4.2/5

M. I. R. Families - 31/08/2019 Confirmed reviews AccorHotels

Such a great hotel, great location and so does all the staff. That's why I always come back every year. I could've put 10 if they could improve the cleanliness of the towel quality, it isn't white anymore, its grey and some of it has a rusty stain, they need to throw that away and replace it with a new one. Overall, our stays for the past 2 weeks every year was great! And we love it. So close from everything. Thank you so much for taking such a good care of my whole family

Customer review rating 4.2/5

M. I. Couples - 29/08/2019 Confirmed reviews AccorHotels

I very glad and satisfaction on your services

nice

Customer review rating 4.2/5

V. Families - 24/08/2019 Confirmed reviews AccorHotels

Nice room, but the bathroom still has a leak water on the closet.

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