Hotel - Hotel des Arts Saigon - MGallery Collection
Mgallery Hotel Mgallery Hotel

Hotel des Arts Saigon - MGallery Collection

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4.5/5 1,307 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 556,800  VND
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59 /24hours

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.

  • 168 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,129 reviews

Our guest reviews for Hotel des Arts Saigon - MGallery Collection

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,307 reviews
AccorHotels certified review
Cecile Business - 12/02/2018
« bringing peace during business trip »

I had a Wonderfull stay for my business trip. The team is very well trained to bring peaceful mind during your stay and facilities of the hotel are very well built. I had to enjoy the spa during this stay which provides high class service. Food is amazing for the breakfast as always, healthy and great choice. Staff is smiling and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Cecile, Thank you for staying at Hotel des Arts Saigon! Your feedback and review are most appreciated and we are very happy to hear that you have thoroughly enjoyed the hotel and all our services. Thank you for your compliments for our team, nreakfast and Spa. We look forward to welcome you back again in the future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Ron Couples - 11/02/2018
« Excellent hotel with staff who go the extra mile. »

We can't say enough good things about our stay at Hotel des Artes Saigon. The room was very clean, bed comfortable and had all the facilities we needed. The staff contacted us ahead of our stay and arranged a tour for us, as well as our room preferences and online check in. English language skills were very good. During our stay, the staff arranged several other excellent tours to the Mekong delta and for the Water Puppets. These were well run and very good quality. The rooftop has a great open air bar and happy hour. The food at the breakfast restaurant was outstanding and had a very wide choice. The dinner meals in the restaurants were also good. Possibly the best part of our trip was the solution to our problem of a late checkout. Our plane left at 2am so we had to fit in a long day and night before departure. What to do? But the staff helped us with this. We had hoped for a late checkout (we are Accor Plus members) but the front desk staff were able to arrange their room schedule to accommodate a 6 pm checkout from which we could go directly to the Water Puppet show. Special thanks to the Russian lady at the front desk who helped arrange this and other aspects of our stay (sorry I did not write her name down). Overall I would recommend this hotel to any other travellers, and will stay here again when I return to Saigon. Well done Hotel des Artes!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ron, It is such a pleasant surprise to find your review on our page and we are truly grateful for it. We are extremely delighted to know how satisfied you are with your stay at Hotel des Arts Saigon. It makes us really glad to read your compliments to our teams and to our facilities. At MGallery, we always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and learning that it was the case for you is truly rewarding. It was a pleasure to assist you with your late check out and I hope you had a safe and pleasant trip back home. We very much look forward to welcoming you back in close future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager h9…

AccorHotels certified review
Ian Couples - 11/02/2018
« Honeymooning in Saigon »

Amazing breakfast. Plenty of staff attention: opening doors, turn down service, etc. Excellent honeymoon upgrades Disappointed that loyalty rewards cannot be accrued. Disappointed at price for stay and amenities.

AccorHotels certified review
Nicky H. Couples - 10/02/2018
« elegant and efficient! »

We were only staying a short while, not even for the night,but we would have liked to have stayed longer as the room was gorgeous !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Huntingford, We very much appreciate your comments regarding your stay at the Hotel des Arts Saigon - MGallery Collection and happy to learn that your experience met your expectations. Please rest assured that your feedback about pool is well received and we will work on it. Thank you again for sharing your experience, and we hope your next visit will be a bit longer so that you can enjoy your facilities and amenities. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Matthew D. Business - 09/02/2018
« Marvellous as always »

I always wish I had more time at HdesA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Doull, Thank you for staying at Hotel des Arts Saigon, once again. Your honest feedback and review are most appreciated and your continued support means everything to us. We are very happy to hear that you have thoroughly enjoyed your stay as usual and we look forward to welcome you back again soon! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
S M. Couples - 09/02/2018

The hotel was fabulous. The customer service they gave was the best we’d experienced. I would recommend staying at this hotel.

AccorHotels certified review
Rebecca D. F. Friends - 09/02/2018
« miss »

a was a wonderful experience from start to finish!!!

AccorHotels certified review
Jackie S. Couples - 09/02/2018
« Great location, very friendly and helpful staff »

Although our schedule was really tight, the staff did their very best for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Skinner, Thank you for your kind feedback. It is a great pleasure for us to know that your enjoyed your stay and that the team has done their best to make your visit more comfortable. I will make sure that your kind words are shared with all the teams and and we hope your next visit will be as pleasant as the previous one! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Ricky D. Couples - 09/02/2018
« Wonderful 3 night stay »

From the moment we walked into the hotel everything was perfect, your team are professional, courteous, polite and on hand to assist at all times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dowles, It is always a pleasure to receive such and amazing feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Anonymous Couples - 08/02/2018
« All excellent »

3 nights very high standards throughout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bado, Thank you very much for your kind feedback. I am very pleased to know that everything was excellent during your stay. It is true that we are setting a high standards of service for ourselves and we always strive to improve therefore we happy to learn that your experience met your expectations. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Joachim F. Solo - 07/02/2018
« Great location very comfortable beds »

I had a very good stay, was well looked after by your staff and enjoyed the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joachim Fleury, I am very delighted to know that the team took a good care of you and that you had a very nice stay. We took a pride in both our facilities and service and we happy that your experience met your expectations. We will look forward to welcome you back soon! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Excellent stay in HCMC »

Efficient service. Clean and comfortable room. Great customer service.

AccorHotels certified review
Ryan W. Solo - 05/02/2018
« Inflexible »

I requested for late checkout till 2:30pm as that’s a benefit for Silver members and was advised that I will be updated the day before departure. However, when I enquired with the front desk officer (instead of being proactively updated) the night before departure, she told me she would log my request and that I will only be notified the next morning. Was my earlier request lost or not logged at all? Fine, I waited another 12 hours, only to be advised that the hotel is full and that I must check out at 12pm. Based on what I’ve seen these few days, I don’t believe the hotel is full. Even if that were true, not all guests check in at 3pm. I, for one, checked in at 9pm on arrival. This differs so much from my experience in Pullman hotels in Hong Kong and Bangkok, as well as Sofitel hotels in China. What’s more, service throughout my stay did not feel warm or sincere. I certainly did not feel welcome at this hotel, not to mention that it made it very hard to plan my last day. Will never return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan W., Thank you for taking the time to tell us about your stay at the Hotel des Arts Saigon - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for inconveniences you may have experienced in regards to your late check out request. We always trying our best to arrange this option for our guests and especially for our loyal members whenever we have this opportunity and in terms of very high occupancy it is not easy sometimes to confirm it beforehand, but was happy to know that your late check out was extended for you until 3 pm. It is pity to learn that you did not share your concerns regarding service during your stay. Please rest assured that we value all our guests feedback and always strive to improve. We appreciate your sharing your concerns, and it is our hope to welcome you back in the near future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Alexandra Couples - 05/02/2018
« Good location, nice ammenities »

The location is great - very central to restaurants and attractions. The room and views are very nice and the breakfast can't be beat! The rooftop bar was not as good as other in town - the bartenders, comfort and overall experience were a little rough.

AccorHotels certified review
Xuan L. Families - 05/02/2018
« Very good »

Our family is very happy during our stay in your hotel.

AccorHotels certified review
Hilary M. Couples - 03/02/2018
« Perfection »

Everything was perfect . Amazing room ,delicious food , professional and caring staff. and excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame M., Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments mean a lot to us as it was all our pleasure having you here. We look forward to welcoming you back the next time that you are in Ho Chi Minh. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Tl Friends - 02/02/2018
« Absolutely worth to stay »

Checkin & checkout staff were all very friendly and clearly explain what is include in my rate. It's so sweet that the hotel not only provided welcome drinks voucher and fruits, also arrange some sweeties which made me feel very welcome. Room was in perfect condition and the design was lovely. I especially love the turn-down amenities which was two little box of chocolate and the paper rose in the toilet! The only thing I think of improvement is 4 of us went to rooftop bar for drinks, but they serve with plastic wine glass instead... This is not very up-to-standard as I couldn't think of elsewhere of any upper-scale hotel would serve wine in plastic glass... Overall the hotel was absolutely worth to stay and I will recommend to my frds and family when they travel to ho chi minh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TL, We very much appreciate your comments regarding your stay at the Hotel des Arts Saigon - MGallery Collection. It is a greatest pleasure to know that you felt welcomed and that you thoroughly enjoyed your stay with us. Please kindly rest assured that I will share your comments regarding your Bar experience with related Manager. We always look for improvement and we value all our guests feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Rp Couples - 02/02/2018
« Excellent »

Excellent and very comfortable room with great views of the city. Good breakfast choices and excellent service. Impressive rooftop pool with bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RP, Thank you for sharing your amazing experience at our beautiful hotel. We cannot conceal our joy when we read that you enjoyed your stay. Reading your commendations for our Social Roof Top Bar, breakfast and rooms makes us really proud and I will not miss to share this with the teams. We look forward to welcoming you back soon! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Mike N. Couples - 01/02/2018
« Best roof top bar »

Breakfast fantastic, staff very friendly, room fabulous and the roof top bar is amazing

AccorHotels certified review
James O. Business - 30/01/2018
« Good hotel. »

Happy in most of area, the only things is the restaurant at level 2 closed too early at 10 pm.

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