Hotel - Hotel des Arts Saigon - MGallery Collection
Mgallery Hotel Mgallery Hotel

Hotel des Arts Saigon - MGallery Collection

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4.5/5 1,403 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 556,800  VND
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59 /24hours

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.

  • 168 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,331 reviews

Our guest reviews for Hotel des Arts Saigon - MGallery Collection

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,403 reviews
AccorHotels certified review
Marie Couples - 17/04/2018
« Comfortable »

Social club brunch delicious Room comfortable, functional and stylish Breakfast healthy, lots of variety Very good service in general

AccorHotels certified review
Anon Families - 16/04/2018
« Lovely hotel »

Excellent. We stayed one night, then another 3 after a trip away. Were lucky enough to be upgraded to suite rooms on our return which was a real treat and made the end of our holiday very special. The staff were all delightful. We loved the rooftop pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. We are happy that you enjoyed your room upgrade and we do hope to welcome you back one day. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
S. Business - 16/04/2018
« Nice hotel but small bathroom »

Before arrival at hotel I had just check in online already, at this information I will arrive before noon and ready guaranteed room, but since i arrival at hotel the reception ask me that room not yet ready..I’m not satisfied about it,because my check in online no response.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Please accept my sincere apologies for the situation upon arrival, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Jacob E. Couples - 16/04/2018
« Excellent »

I loved absolutely everything about this hotel, the location, the luxury, the staff. My main feedback would be, the club sandwich we had for room service was bad and it is a Western standard item that should be done well. The bread should ideally be a soft and not toasted, sliced ham is significantly better than cold bacon which can be unnecessarily chewy and Swiss or tasty cheese is better as the emmental cheese flavour does not match the other ingredients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Evans, Thank you very much for your feedback and for your high score given on our survey. I am very pleased to know that you loved absolutely everything and I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. Kindly do rest assured that I have shared your comments regarding Club Sandwich with our Chef, who will take it under control. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Rob M. Couples - 16/04/2018
« Wonderful »

Excellent

AccorHotels certified review
Anonymous Business - 16/04/2018
« Noisy rooms, thin walls »

I was awake all night, because my neighbors in the room next door (Corea arilines) were partying until 5am in the morning. Even after calling reception at 4am, it didn't change much. They still continued banging the doors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your recent stay with us. Please allow me to bring my sincere apologies one more time about the noise issue. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Lbj Friends - 16/04/2018
« Amazing! Loved hotel and service! »

Everything about or stay was excellent. The property is gorgeous and the service was AMAZING. Love the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LBJ, Thank you very much for your excellent feedback. I am very pleased to know that you had an amazing stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Jan P. Friends - 15/04/2018
« Comfortable »

Comfortable

AccorHotels certified review
Kate &. W. B. Couples - 13/04/2018
« Fantastic stay! »

Very impressive hotel: PRO'S: Excellent location, exceptional staff who go out of their way to remember your name, great breakfast, beautiful room, great views, executive lounge - service exceptional. Love the lemongrass oil diffusers at the lifts and the lobby smells wonderful. CONS: Lazy, uninterested staff at the rooftop bar whether you are a hotel guest or not and even if you are the only people in the bar - service here did not match the rest of the hotel. In the rooms, I am not a fan of the open style bathroom but that is just a personal preference. Would highly recommend this hotel to anyone visiting Saigon and we would definitely book again. Thank you for a truly wonderful visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate and Wayne, We are extremely delighted to know how satisfied you are with your fantastic stay at Hotel des Arts Saigon. It makes us really glad to read your compliments about our team, breakfast, location and executive lounge. At Hotel des Arts we always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and I am happy to learn that all in all your stay was enjoyable despite the experience at the Roof Top Bar. Kindly do rest assured that your comments was shared with related managers and I hope that you will see visible improvements during your next stay. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Tpv T. Business - 11/04/2018
« Enjoy »

good service, facilities are agreat

AccorHotels certified review
Philip Business - 11/04/2018

Good room, my stay was too short to appreciate the rest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Warmest greetings from Hotel des Arts Saigon! Thank you for taking the time to share your feedback. It is always a great pleasure to receive a high ratings and such a great comments on our survey! We are happy to learn that you loved your room and we do hope that your next stay will be a bit longer. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Miguel H. Friends - 11/04/2018
« Excellent facilities, staff and food »

I love the room, the kindness of the staff and both the buffet, the restaurant and the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel H, Warmest greetings from Hotel des Arts Saigon MGallery Collection! We very much appreciate your comments regarding your recent stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Christophe M. Business - 10/04/2018
« Good »

Hotel very nice. Staff very friendly and always willing to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for your excellent feedback. I am very pleased to know that you had a fantastic stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Nguyen Couples - 10/04/2018
« A Brief stop at a paradise »

We had a wonderful time having the opportunity to stay at the Hotel des Arts Saigon. We were treated like long friends so everything was very enjoyable from then on. I had a long swin in the swimming pool, a good dinner and a sumpsuous breakfast. Looking forward to an opportunity to come back to Hotel des Arts Saigon again Highly recommanded hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nguyen, Thank you for staying at Hotel des Arts Saigon! Your honest feedback and review are most appreciated and means everything to us. We are very happy to hear that you have thoroughly enjoyed the hotel and all our services. We look forward to welcome you back to our paradise soon! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
V. C. T. Solo - 10/04/2018
« Nice hotel »

Lovely hotel. Very nice suite room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Cong V., We very much appreciate your comments regarding your stay at the Hotel des Arts Saigon - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Geoff U. Couples - 09/04/2018
« Made enjoyable by the friendly, efficient and personable staff from the welcome at the front door to the turn-down in the room. »

The central location of the hotel is enhanced by a friendly welcome at the front door from the efficient and personable staff which extends throughout the hotel to the turn-down in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. U., It is such a nice surprise to receive your feedback! We are happy that you had such an enjoyable stay with us. We always strive to improve and create the best moments for our guests, therefore your encouraging words mean a lot to all of us. I will make sure to share with the team your lovely comment. And please do rest assured that your feedback regarding Roof Top Bar has been brought to the related managers attention as well. Thank you again for sharing your experience, it was a pleasure having you staying with us and we hope to see you soon again. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Michelle Families - 07/04/2018
« Excellent hotel and staff »

Hotel is very clean. Love to stay here. Staff are friendly and helpful. Very happy with my stay and highly recommended. Rooftop bar and swimmiming pool was also a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle , Thank you for staying at Hotel des Arts Saigon, once again. Your honest feedback and review are most appreciated. We are very happy to hear that you have thoroughly enjoyed the hotel and all our services. Thank you for your compliments about our team, Roof Top Bar and pool. We look forward to welcome you back again in the future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Anonymous Families - 07/04/2018
« Excellent hotel with great food and very comfortable beds! »

Everything about the hotel was excellent. Very well appointed rooms which were clean with very comfortable beds. Staff were friendly, efficient and very helpful. Excellent breakfast. Very good food in restaurant. Lovely pool but not enough sun beds. Too many eating tables where there should have been sun beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Hotel des Arts Saigon - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
U Business - 06/04/2018
« Great decor, Comfortable and Safe! »

It was great. Loved the room decor and hotel theme. - Only one ask, can we have more veg friendly food options in the buffets (I tried breakfast and lunch both) - May be things like Hash brows, Vegetarian burgers, Veg Viet Spring rolls :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear U, We very much appreciate your comments regarding your recent stay with us and it is a pleasure to know that you liked the room and décor. I will certainly share your comments on vegetarian option with our Restaurant Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

AccorHotels certified review
Jody Friends - 06/04/2018

Great hotel, attentive staff and ambience. The rooftop bar had no cornered area for hotel guests who wants to just relax and that is depressing.

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