Hotel - Hotel des Arts Saigon - MGallery Collection
Mgallery Hotel Mgallery Hotel

Hotel des Arts Saigon - MGallery Collection

4.5/5 1,647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 556,800  VND
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59 /24hours

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.

  • 168 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,087 reviews

Our guest reviews for Hotel des Arts Saigon - MGallery Collection

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,647 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sing W. Business - 11/12/2018 AccorHotels certified review
« Clean and comfy »

I am satisfied with almost everything. If I have to be picky, I would say that the there are improvement in housekeeping. Firstly, they put the toothpaste in the tooth mug, I think it is not hygienic. Secondly, if a customer rearrange some of the setting, it's because it's like the way it is, so don't resume them. I put a towel to cover my personal care items so they won't get wet besides the sink, the housekeeper took the towel away and provide new ones.

Anonymous Couples - 11/12/2018 AccorHotels certified review
« Great Location. Friendly service »

Hotel was quite nice and the staff worked hard to provide good service. There are a couple of things that were less than perfect. I believe the configuration of our room(s) was a bit strange in that there is not separate bathroom. Only a thin curtain separates the bedroom area from the bathroom area. The glass doors that close off the shower and the toilet do not really provide adequate privacy. I have never encountered something like this previously. I reported several times that the mini bar fridge did not make drinks cold-only slightly cool. Several attempts to correct this situation which remained unchanged. If the hotel expect guests to purchase those items, this situation should be corrected, as it is my understanding that the warm drinks are standard in the hotel. The management needs to address this concern. Finally while the buffet breakfast is quite good, the service with orders such as eggs and special coffee tends to be on the slow side and inaccurate. For example I had the wrong item served to me at my table on two occasions. Again I will state that the staff is friendly and welcoming and the small problems that I encountered are easily corrected.

Allan C. Couples - 10/12/2018 AccorHotels certified review
« An excellent 5 star hotel in downtown HCM City »

Our last hotel on our 2 week Vietnam tour was a great way to finish our visit to this fascinating country. The hotel from the welcome , reception and quality of room was excellent as one would expect of the Accor group

Anonymous Business - 10/12/2018 AccorHotels certified review

I like Des Arts hotel, but your breakfast offer in not impressive for a boutique hotel. Also, this time I had to repeatedly ask for coffee with no added sugar, for the room. Only 2-in-1 option available in the bar drawer.

Anonymous Friends - 10/12/2018 AccorHotels certified review
« Absolutely brilliant »

Loved the decor,cleanliness, comfort, facilities and the staff were awesome

Joe Families - 10/12/2018 AccorHotels certified review
« Fantastic »

Excellent location, room and staff

Paul C. Couples - 09/12/2018 AccorHotels certified review
« Great hotel,amazing staff, disappointing pool »

Hotel, staff, location, food, executive lounge was amazing and would highly recommend. The pool are was disappointing compared with other city centre hotels especially as no parasols were used to shade from the strong Sun

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery Collection. It is always a pleasure to receive positive feedback about our team, outlets and the hotel's location. I will share your comments with everyone, especially the team of the Sky Lounge. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your concern about our pool area and please rest assured that we are currently looking into your feedback to better serve our guests in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Annawald (Ms.) – Director of Rooms 76-78 Nguyen Thi Minh Khai, District 3 Ho Chi Minh City, Vietnam Tel (+84) 28 39… – Ext: 212 Phone (+84) 90… Website www.hoteldesartssaigon.com Email: ju… accorhotels.com

Anonymous Couples - 08/12/2018 AccorHotels certified review

We were very happy at your hotel. The room was very nice and the breakfast was very good. Our only complaint was on our last night when we asked directions to a restaurant that had been recommended to us by our travel agent and by travel guides but a person on your reception told us that it was not good and advised us to try another restaurant which he called and booked. His choice was not at all good. Very over priced and full of local expats. The place had no atmosphere at all and we were very disappointed.

Carl R. Couples - 08/12/2018 AccorHotels certified review
« Wonderful Hotel »

Excellent top class hotel in an excellent location with great staff very welcoming and warm, friendly and helpful. All facilities in prestige order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl R, We are really delighted to learn that you had a memorable experience during your stay in our property recently and highly appreciated your kind compliment to our team. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Amanda M. Couples - 08/12/2018 AccorHotels certified review
« Very stylish »

Think we were upgraded which meant a bath which I really appreciated. Room made me feel a bit vertiginous as full length window. Very nice service. Gt location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Annawald (Ms.) – Director of Rooms 76-78 Nguyen Thi Minh Khai, District 3 Ho Chi Minh City, Vietnam Tel (+84) 28 39… – Ext: 212 Phone (+84) 90… Website www.hoteldesartssaigon.com Email: ju…

Francis Couples - 07/12/2018 AccorHotels certified review
« Beautiful and Cozy »

We really enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis, We are really glad to know that you enjoyed your stay and we very much appreciate your feedback. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Cy Friends - 07/12/2018 AccorHotels certified review
« Wonderful stay »

Very warm welcome by the hotel staffs. They take care of every little things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CY, We very much appreciate your comments and delighted to read that you had a wonderful stay. We always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and learning that it was the case for you is truly rewarding. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

F. D. T. Couples - 06/12/2018 AccorHotels certified review
« perfect place for leisure and bussiness »

i very satisfied stay at your hotel. No doubt i will go there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. Dunantara T., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery Collection. We are happy to know that you are satisfied with your experience and we will definitely look forward to welcome you back soon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Anonymous Business - 06/12/2018 AccorHotels certified review
« I would score 10 if the receptionist could smile »

Hotel des arts is always my first option to stay when traveling to Saigon, the hotel decorations is amazing and the room is super clean and comfortable. While I had very bad experience with a receptionist during my last stay. The lady called Thanh (Fo supervisor) she doesn’t smile at all, showing a poker face instead and speak very impatiently when I ask her questions. This is very disappointing and I was actually shocked as this is totally out of my expectation.

Thái T. T. Business - 05/12/2018 AccorHotels certified review
« Luxury Experience over my expectation »

MGallery gave me a warm welcome and I really appreciate about that. Your hearty welcome made me warm and comfortable as home. However, the unstable iron stand required me be watched out and dusty lid of water bottles caused inconvenience to me.

Anonymous Friends - 04/12/2018 AccorHotels certified review

A wonderful one day stay- appreciated the facilities, not least the rooftop pool and the accommodating service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Valerie F. Solo - 04/12/2018 AccorHotels certified review
« AMAZING »

I have stayed at many Accor hotels and never anything like Hotel des Arts Saigon. It is really AMAZING. Someone sharing their Art Collection & Treasures with the Hotel Guests. It was a privilege to have been a guest. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Mrs. Valerie, Warmest greeting from Hotel des Arts! It is such a pleasant surprise to find your review. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We truly appreciate you taking your time to write this review and your feedback is most valuable. The entire team is looking forward to welcome you back! Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Hubert L. Couples - 04/12/2018 AccorHotels certified review
« Lovely Hotel »

Hotel and Facilities were Great - Services a bit challenged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate the comments regarding your recent stay with us and delighted to know that you enjoyed our facilities and amenities. However I am sorry to learn that in terms of service you have faced with some challenges. I would highly appreciate if you could share more details on that with us, because we are continuously striving to improve our service. Please contact me directly via email h9… if you have some time to share more detailed feedback or if I can be at any of your assistance. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

Alexander K. Couples - 03/12/2018 AccorHotels certified review
« Stylish hotel with a sense of fun »

Great check in,comfortable room,extensive breakfast and engaging staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander K., We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Strods Guest Experience cum Rooms Manager

D. Business - 03/12/2018 AccorHotels certified review
« The location of this property is great for visitors . »

We were transiting via Saigon to Thu dau mot city in Binh duong province for a meeting . As it happened the day we booked the hotel to see Ho Chi Minh City , there was typhoon Usagi alert and we were advised not to go out but there was no storm or rain that evening but we wasted our time .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery Collection. We are sorry to learn that you did not enjoy your evening, however, our guests' safety and security is our highest priority and we therefore take typhoon warnings very serious and thank you for your understanding. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Julia Annawald (Ms.) – Director of Rooms 76-78 Nguyen Thi Minh Khai, District 3 Ho Chi Minh City, Vietnam Tel (+84) 28 39… – Ext: 212 Phone (+84) 90… Website www.hoteldesartssaigon.com Email: ju…

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