Grand Mercure Rio de Janeiro Riocentro 5 stars

TripAdvisor rating 4.5/5 478 reviews
Grand Mercure Rio de Janeiro Riocentro
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+ 23 Services
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Room 1

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Hotel extras

  • Free WIFI, kids' space, pool, fitness center and sauna

  • Events spaces with capacity for up to 600 people.

  • Near Galeão International Airport

  • BRT, free car park and helipad

  • Free shuttle service to the beaches and shopping centers

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Rio de Janeiro Riocentro

Av Salvador Allende 6555
22780160
rio de janeiro
brazil

Check-in from 14h00

Check out up to 12h00

  • By plane

    ANT CARLOS JOBIM At 34km / 21.13 miles

  • By plane

    SANTOS DUMONT At 38km / 23.61 miles

  • By helicopter

    JACAREPAGUÁ At 8km / 4.97 miles

GPS :-22.98061916, -43.41087705

Currently, close to our hotel

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Copacabana Beach, visit

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At 24 km

The Chácara do Céu Museum, Rio de Janeiro, visit

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Tour of Ilha Fiscal

From 01/01/2010 to 31/12/2019

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Nossa Senhora da Candelária Church, Rio de Janeiro, visit

From 01/01/2018 to 31/12/2019

At 25 km

Our accommodations

Room measuring 301 sq. ft. (28 m²) available with either twin beds or double bed, desk, bathroom, vanity mirror, hairdryer, amenities, safe, free WIFI, LCD TV, air-conditioning, minibar and telephone. Suite measuring 700 sq. ft. (65 m²) with double bed, lounge, desk, bathroom, vanity mirror, hairdryer, amenities, safe, free WIFI, LCD TV, air-conditioning, minibar, telephone and butler service.

Superior Room - 1 Queen Size Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Superior Room - 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Luxury Room with 1 Double Size Bed and lake views

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Luxury Room with 2 Single Size Beds and lake view

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Luxury Room with 1 double bed and balcony

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Suite with 1 king-size bed and balcony

  • Max. number of persons: ‌2
  • Area: From 65
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

BRISA RESTÔ

Type of cuisine: Regional

Stylish Brazilian cuisine served for lunch and dinner using local ingredients. Original menus featuring simple yet sophisticated aromas.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DO LOBBY

Photo non contractuelle / Strictly non binding

The taste of Brazilian coffee at the bar serving traditional local drinks, such as the "Caipirinha", and tropical juices accompanied by local snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 314 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Grand Mercure Rio de Janeiro Riocentro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,997 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

478 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A perfect stay at this wonderfull hotel in Jacarepaguá

Customer review rating 4.5/5

Renato F. A. Families - 25/06/2019 AccorHotels certified review

We went in family to Rio because my wife was going to run Rio Marathon 2019. We booked this hotel and our stay was great. Located just in front of Rio's Olimpic Park and Jacarepaguá lagoon, has a nice view, excellent access by large roads, near Barra da Tijuca and Recreio beaches. Hotel is very well decorated and service and restaurants are excellent for a fair price. Employees like Bruno and Eduardo treated us very gently and took care of all our necessities. A great stay indeed. Thank you very much guys. Renao

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

Nice

Customer review rating 4.5/5

Samuel Friends - 11/06/2019 AccorHotels certified review

It was in not a normal condition but in a eletronic festival

Great hotel with friendly and helpful staff

Customer review rating 4.5/5

Eddy M. Business - 09/06/2019 AccorHotels certified review

I was on business so didn't go to tourist attractions / sites or beaches etc. however plenty taxis and a hotel bus running people to shops. beaches. Customer service was great - front desk was helpful whenever I asked for assistance or guidance. Only ate in hotel at breakfast and there was a huge range and choice of food. Really nice room and bed. Will be stopping there again next time I travel to Brazil on business.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

Surreal

Customer review rating 4.5/5

Salomão Couples - 02/06/2019 AccorHotels certified review

Superou minhas expectativas

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

Could be better

Customer review rating 4.5/5

Ea Couples - 19/05/2019 AccorHotels certified review

The staff was polite and that was that. Check in was way too long, unacceptable. Inefficiency all around.

Dear Elivan Alvarres A., Thank you for taking the time to tell us about your experience at the Grand Mercure Rio de Janeiro Riocentro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro
Customer review rating 4.5/5

Ngozi O. Business - 27/04/2019 AccorHotels certified review

At first it was difficult because most people do not understand English but thanks to Sabrina, Helida, Tarcisio and Fcurber. They made the stay easy and worthwhile

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

Nice and soft.

Customer review rating 4.5/5

Carlos A. X. N. Business - 15/04/2019 AccorHotels certified review

I didn't have any problem or discomfort during my stay at the hotel. Everything happened as planned, without any kind of stress...

Dear Carlos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

Worn out facilities.

Customer review rating 4.5/5

Fernie Business - 11/04/2019 AccorHotels certified review

It is clear that the hotel had better times. Facilities are worn out and the maintenance level is poor. Little restaurant offer.

Dear Fernando P., Thank you for taking the time to tell us about your experience at the Grand Mercure Rio de Janeiro Riocentro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

Amazing, such great hotel and its employees!

Customer review rating 4.5/5

Lorena O. Business - 11/04/2019 AccorHotels certified review

Perfekt!

Dear Lorena, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

Above and beyond

Customer review rating 4.5/5

Anonymous Business - 11/04/2019 AccorHotels certified review

My stay couldn't be better. From my arrival to the departure the team was very helpful and friendly, always smiling and supporting with everything during my 2 weeks stay. Front Desk, Restaurant, Security.. everyone!

Dear Alessa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

great

Customer review rating 4.5/5

Antonio C. Business - 25/03/2019 AccorHotels certified review

everything was good, the food was awesome.

Dear Mr.c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro
Customer review rating 4.5/5

Antonio A. C. C. Couples - 27/02/2019 AccorHotels certified review

excelente. supriu expectativa

Prezado Antonio! Foi um prazer recebê-lo no Grand Mercure Riocentro. Nossa expectativa é de que esteja conosco novamente em breve! Emanuel Albuquerque Gerente Geral Grand Mercure Rio de Janeiro Riocentro

Disappointing

Customer review rating 4.5/5

E. Couples - 08/02/2019 AccorHotels certified review

This hotel doesn’t fulfill Accor & Mercure hotel standards (ie: dated bathroom where you have to wait 5min with the shower running to get hot water, WiFi not reliable in the room, not enough seats in the breakfast room so you have to queue, pool not clean...). The only good point: The location is really good but the rest was very disappointing.

Dear Mr.E., Thank you for taking the time to tell us about your experience at the Grand Mercure Rio de Janeiro Riocentro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro

Great experience. Only problem was the concert next door on the last night.

Customer review rating 4.5/5

Vinicius M. Couples - 29/01/2019 AccorHotels certified review

It was great. Staff was great, food was great, location was good, room was very clean. The only downside, but it isn't the hotel's fault was the musical concert next door. It kept was awake all night long. But overall it was a good experience.

Dear Vinicius, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro Riocentro

Wonderful Rio Dream Weekend

Customer review rating 4.5/5

Camilo C. Couples - 03/01/2019 AccorHotels certified review

Thank you all for the nice stay we had. The hotel staff and the Rio Dream Weekend staff were very friendly. Well done.

Dear Camilo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

Awesome

Customer review rating 4.5/5

Ernani F. N. Families - 15/12/2018 AccorHotels certified review

Excellent

Dear Guest! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro Riocentro

My stay

TripAdvisor rating 4.5/5

Dreamer64626244406 Solo travel - 12/12/2018 TripAdvisor review

I really enjoyed my stay at grand mercure. However the first room I was assigned too had a very bad smell ... they changed me right away to a different room. It was really nice and fast. A negative point is that they do not have insecticide to mosquitoes which sometimes come inside if we leave the window open.But in general it was a good stay!

Dear guest! Thank you for taking the time to tell us about your experience at the Grand Mercure Rio de Janeiro Riocentro. We appreciate your sharing your concerns, and it was a pleasure to receive you here. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro Riocentro
Customer review rating 4.5/5

Idolina L. B. M. Business - 06/12/2018 AccorHotels certified review

was a good experience.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

very good service quality

Customer review rating 4.5/5

Eurico Business - 06/12/2018 AccorHotels certified review

Staying there was a good experience, mostly when it comes to the comfort of the rooms, nice internet connection, assistance by the hotel personnel for taxi services, etc. however, I did not see or experience the hotel shuttle going to places like malls, airport, which are very commonly offered in most hotels I have stayed. The hotel must include in the overall room price at least a provision for bottled drinking water.

Dear Mr.M.! Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque Gerente Geral / General Manager Grand Mercure Rio de Janeiro RioCentro

Great stay

Customer review rating 4.5/5

Hugo S. D. O. Business - 04/12/2018 AccorHotels certified review

It was a wonderful experience to get to know Rio de Janeiro and to stay at Mercure

Dear Hugo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emanuel Albuquerque General Manager Grand Mercure Rio de Janeiro RioCentro
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