Novotel Shanghai Hongqiao Hotel 4 stars

TripAdvisor rating 4.5/5 127 reviews
Novotel Shanghai Hongqiao
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Hotel extras

Novotel Shanghai Hongqiao has 367 spacious guest rooms, 3 restaurants, 4 meeting rooms and fitness facilities. Perfect for business and leisure travellers.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • HONGQIAO AIRPORT
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Shanghai Hongqiao

No 1102 Xiehe Road
Changning District
200335
shanghai
china

Tel: +862132279999

Fax: (+86)21/32279998

Contact email

Check-in from 14h00

Check out up to 12h00

  • XIEHE ROAD TONGXIE ROAD :   LINE 74 XIEHE ROAD

  • SONGHONG ROAD :   LINE 2 SONGHONG RD 5

  • By plane

    HONGQIAO AIRPORT At 5km / 3.11 miles - Shuttle free

  • By plane

    PUDONG AIRPORT At 55km / 34.18 miles

  • By train

    HONGQIAO RAILWAY At 5km / 3.11 miles

  • By train

    HONGQIAO RAILWAY At 9km / 5.59 miles

GPS :31.223219, 121.35525

Currently, close to our hotel

Men's Basketball World Cup

From 31/08/2019 to 15/09/2019

At 8.3 km

St Ignatius Cathedral (Xújiahuì Tianzhutáng), visit

From 01/01/2018 to 31/12/2019

At 8.5 km

Museum of Contemporary Art Shanghai (MOCA Shanghai), visit

From 01/01/2018 to 31/12/2019

At 9.1 km

Longhua Temple, visit

From 01/01/2018 to 31/12/2019

At 11 km

Tianzifang, visit

From 01/01/2018 to 31/12/2019

At 11 km

Jinjiang Action Park, leisure

From 01/01/2018 to 31/12/2019

At 11 km

Shanghai Conservatory of New Music Week Music

From 13/09/2019 to 18/09/2019

At 11 km

The Bird and Flower Market, visit

From 01/01/2018 to 31/12/2019

At 12 km

Shanghai Science and Technology Museum, visit

From 01/01/2018 to 31/12/2019

At 18 km

Take a trip aboard the Maglev

From 01/01/2018 to 31/12/2019

At 43 km

Our accommodations

Our Superior Room mixes modern decor, ergonomic comfort and high end facilities: standing shower, iron, ironing board, safe box, mini bar, free WIFI access. Up to 2 adults and 2 children.

Superior Room, 1 King size bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, 2 Single size beds

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room,1 King size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 2 Single size beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 1 King size bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 2 Single beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite, 1 King size

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite, 1 King size bed

  • Max. number of persons: ‌4
  • Area: From 75
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

YUE CHINESE RESTAURANT

Type of cuisine: Chinese

YUE Chinese Restaurant offers a wide selection of Cantonese and Shanghai specials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE RESTAURANT

Type of cuisine: International

At Food Exchange, you can choose freely from local and international dishes to get a simple, modern and balanced meal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

At GourmetBar, enjoy our delectable themed food in a friendly setting. Perfect for a snack or beer at any hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 650 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Novotel Shanghai Hongqiao

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

603 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

127 reviews

For the latest stay

Customer review rating 4.5/5

Xing C. W. Business - 07/06/2019 AccorHotels certified review

Extremely bad experience this time (but previous time was nice), appreciated to upgrade my room to suit. But your reception staff gave me the one in front of construction site (keeping terrible noise whole days, never stop the whole night). Why not ask my opinions?

Business

Customer review rating 4.5/5

Mj Business - 03/06/2019 AccorHotels certified review

sometime confused due to language barriers

New hotel with helping staffs

Customer review rating 4.5/5

Jimmy N. Business - 03/06/2019 AccorHotels certified review

My second stay at this hotel within a month and i am particular satisfied with not only two particular staffs Ayumi and Eric for their hospitality and the eagerness to assist me during my stay, but also the house-keeping ladies (whenever i met them on my way to the elevator in the morning, they always welcome me with happy smiling and this is not an easy task meaning, good training by the hotel management team; There was however a small unpleasant experience during my second stay, I hope this could be improved on my upcoming visit in the near future. Overall speaking, despite of the existing surroundings nearby the hotel, i would recommend this hotel to people visiting Hong Qiao Shanghai for both business and leisure travel, taking consideration the underground train network is within 10 minutes walk from the hotel. Regarding the hotel facilities, I would like to see the gym room be upgraded in the future with at least a few weight-lifting machines (currently i found none, only for running purpose), in addition, would like the hotel management team to consider the possibility to explore the usage of the 3rd floor area outside the gym room as in my opinion, this big space could be utilized for a number of purposes, for the benefits of hotel guests.

favorable

Customer review rating 4.5/5

P. H. Business - 28/05/2019 AccorHotels certified review

mostly favorable Great ! front desk with superb manager Ayumi ..

Dear h. P., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. We feel proud of Ayumi to provide such a good service for you. Besides, the English language skills you mentioned in details, to improve this, we started a training lesson from March, we invited native English speakers to share the daily conversations with them every Friday, especially for newbies. In a sense, it has already worked. Please trust that we will become better day by day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicky Wang Guest Experience Manager

Great staff, food, and rooms

Customer review rating 4.5/5

S. Business - 21/05/2019 AccorHotels certified review

I had a nearly week long stay, and it was a great experience. The staff was extremely friendly and helpful. The room was clean and stylish. The food, both the Chinese restaurant and room service was delicious. If I had one thing to improve it would be the size of the safe. I had to put my computer at a weird angle for it to fit and I was worried it may get damaged when closing the door. Overall though, this was better than the 5 star hotel in Guangzhou I was at before (Soluxe).

Customer review rating 4.5/5

X. W. Friends - 21/05/2019 AccorHotels certified review

The room is very comfortable and staffs are very kind. I will be back.

Very good as usual

Customer review rating 4.5/5

D. Business - 20/05/2019 AccorHotels certified review

Good service, cleaned and confortable room, breakfast is very nice. Connexion wifi is smooth... top

Customer review rating 4.5/5

Andre S. Business - 19/05/2019 AccorHotels certified review

Was amazing from the room to the food thanks

Exceptional Service and Rooms are Clean and New

Customer review rating 4.5/5

Johnny Business - 16/05/2019 AccorHotels certified review

Excellent. First Class

Shanghai Holiday

Customer review rating 4.5/5

Anonymous Families - 07/05/2019 AccorHotels certified review

Great experience from Check in to departure, even with local building work ongoing nearby we were unaffected. The hotel amenities were great and the location ideal.

Dear Aaron M., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. Thank you for your kind understanding, even there is a big construction nearby, I hope it didn't trouble you a lot. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel. Regards, Vicky Wang Guest Experience Manager

comfort hotel

Customer review rating 4.5/5

L. Business - 03/05/2019 AccorHotels certified review

Hotel room is clean and tidy, nearby to the office except there is still some construction area and expect the environment will be better afterwards.

Clean and Modern

Customer review rating 4.5/5

Bohyun Business - 02/05/2019 AccorHotels certified review

All staffs were kind and nice to me. Well cleaned room.

Customer review rating 4.5/5

Vahid A. K. Business - 02/05/2019 AccorHotels certified review

Novotel has friendly staff, clean rooms and good services. I enjoyed staying in your hotel.

you just relax, Novo will arrange everything!

Customer review rating 4.5/5

P. D. Business - 02/05/2019 AccorHotels certified review

At first, the reception was great. They do their works very fast and helpful. Room services was good too, everyday when I came back to my room, I think that I entered to a new room! Everything has been cleaned, checked and replaced, if there was need to be.

Very good

Customer review rating 4.5/5

Alireza H. Business - 30/04/2019 AccorHotels certified review

This hotel has very quite space and has modern architec. Workers were respectful and breakfast was perfect.

Mixed feelings as I stayed for nearly 6 nights and almost entire day was spent in office.

Customer review rating 4.5/5

Anonymous Business - 29/04/2019 AccorHotels certified review

AC was off, there was construction noise at night, this location is not near to metro station. Good spread for breakfast. You can include more veggie options in breakfast and dinner menu.

ok for short stay but not for food

Customer review rating 4.5/5

S M. A. Q. Business - 27/04/2019 AccorHotels certified review

It was so so experience for me. I struggled with food experience in here. Specifically 2 points: 1) The items in the buffet breakfast was not well written or missing , as I don't eat pork & shrimp, i had to ask each time. 2) I did not get late night dishes that was written in the menu, there was only 2 soup items with pork.

Dear S M Arif Q., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate for your kind suggestions. As the comments you mentioned below, we decide to update our menus during this month, show more details on it, and we will also have a new vegetarian diet menu for guests to choose. Once again ,sorry for any inconvenience caused this time, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vicky Wang Guest Experience Manager

It was a comfortable stay but nothing to remember or be delighted by

Customer review rating 4.5/5

Snehal N. Business - 23/04/2019 AccorHotels certified review

The room was spacious but I noticed that the carpets were not vacuumed everyday in my room so not always perfectly clean. The in-room menu was very limited specially the international options but the room service attendant was very friendly and polite.

Dear SNEHAL N., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It's nice to hear from you. I am so sorry that some parts didn't meet your expectation. I have noted all the problems you mentioned below, about the daily cleaning procedure, less choice on room service menu and low options on breakfast. After shared your comments to each Dept. Housekeeping must make sure to follow you preference to tidy up the room and pay more attention on details when you visit again. The Food & Beverage Dept. is going to design more attractive menus. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vicky Wang Guest Experience Manager

it is good

Customer review rating 4.5/5

C. J. Business - 22/04/2019 AccorHotels certified review

it is good.

尊敬的 J. C.: 我会将您的各项评分与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,希望您的每次入住都有宾至如归的感受,很高兴看到您对此次入住,感到80分的满意,我们一定更加努力,为了那份100分的答卷! 衷心期待您的再次光临!
Customer review rating 4.5/5

Rajeshwari G. Business - 21/04/2019 AccorHotels certified review

I was given a premier lounge whose experience was wonderful especially the premier lounge. I didn’t have any complains or feedback as such as everything was well taken care off. Only one thing-for women we need a full length mirror which was missing in the room and the lighting especially in bathroom needs to be brighter for makeup purposes. The wi-if needs to be stronger, connectivity was poor.

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