Novotel Shanghai Hongqiao Hotel 4 stars

TripAdvisor rating 5.0/5 278 reviews
Novotel Shanghai Hongqiao
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+ 23 Services
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Room 1

Number of guests
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Hotel extras

Novotel Shanghai Hongqiao has 367 spacious guest rooms, 2 restaurants, 7 meeting rooms and fitness facilities. Perfect for business and leisure travellers.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Shanghai Hongqiao

No 1102 Xiehe Road
Changning District
200335
shanghai
china

Tel: +862132279999

Fax: (+86)21/32279998

Contact email

Check-in from 14h00

Check out up to 12h00

  • XIEHE ROAD TONGXIE ROAD :   LINE 74 XIEHE ROAD

  • SONGHONG ROAD :   LINE 2 SONGHONG RD EXIT 5

  • By plane

    HONGQIAO AIRPORT At 9km / 5 miles

  • By plane

    PUDONG AIRPORT At 55km / 34.18 miles

  • By train

    HONGQIAO RAILWAY At 9km / 5 miles

GPS :31.223219, 121.35525

Our accommodations

Our Superior Room mixes modern decor, ergonomic comfort and high end facilities: standing shower, iron, ironing board, safe box, mini bar, free WIFI access. Up to 2 adults and 2 children.

Superior Room, 1 King size bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, 2 Single size beds

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room,1 King size bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 2 Single size beds

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 1 King size bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 2 Single beds

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite, 1 King size

  • Max. number of persons: 3
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite, 1 King size bed

  • Max. number of persons: 4
  • Area: From 75
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

YUE CHINESE RESTAURANT

Type of cuisine: Chinese

YUE Chinese Restaurant offers a wide selection of Cantonese and Shanghai specials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE RESTAURANT

Type of cuisine: International

At Food Exchange, you can choose freely from local and international dishes to get a simple, modern and balanced meal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

At GourmetBar, enjoy our delectable themed food in a friendly setting. Perfect for a snack or beer at any hour.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 650

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Novotel Shanghai Hongqiao

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

867 reviews

tripadvisor

TripAdvisor Rating 5.0/5

278 reviews

General Manager

Customer review rating 4.5/5

Edmund O. Business - 03/11/2019 Confirmed reviews AccorHotels

Great experience : however, I was denied the chance to clock points because I booked from a third party website which is unfair.

Business stay

Customer review rating 4.5/5

Stanislav Business - 29/10/2019 Confirmed reviews AccorHotels

I like my room.... it's was well decorated and cleaned! Location could be better but overall is good

Dear STANISLAV P., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

quiet business stay

Customer review rating 4.5/5

Satisfied Business - 23/10/2019 Confirmed reviews AccorHotels

positive

Dear Tomasz C., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to your next visit to Novotel. Sincerely, Flora Wang Guest Experience Manager

Superb and wonderful. I loved your hospitality

Customer review rating 4.5/5

Gopalan S. S. Business - 22/10/2019 Confirmed reviews AccorHotels

During my business trip to China, i have checked in on 06.10.2019 and checked out on 16.10.2019. During these days i dont feel that am in another country. Feels like my home. All your staffs was doing a good job and the hospitality, care, help and support make me very comfortable. Rooms are very neat and clean. Housekeeping ladies are doing a wonderful job. Your front office staff like Harry, Simon, that Russian girl sorry i forgot her name, and Ayumi was doing a great job. Giving them 100%. Also all other staffs. All are good. I will recommend your hotel to all my friends and colleagues. Whenever i will visit i would like to stay with you ONLY. My another home in China. Really i am so happy during the stay with Novotel. Thank you so much for giving me wonderful memories.

Dear S. S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. We are delighted to learn that our staff created memorable experiences for you throughout your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

Great business stay!

Customer review rating 4.5/5

Kadirov Business - 20/10/2019 Confirmed reviews AccorHotels

I was staying as short business trip and I like the hotel while it's was new and well decorated! The room was big and the breakfast was nice! Great and helpful staff!!! I will be back again sure

Dear Kadirov B., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Flora Wang

Great stay for reasonable price

Customer review rating 4.5/5

Ian Business - 15/10/2019 Confirmed reviews AccorHotels

I got used to stay this hotel pretty long time! The first, the breakfast choice is very nice! I would like to say thanks for crispy croissants and sunny side eggs.... it's was delicious! The check in was very fast and sufficient! The location is not far away from line 2.... overall is great and valuable for business trip....

Dear Ian F., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. Thank you for highlighting our breakfast and check in service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

Mr Z.

Customer review rating 4.5/5

Martinz Solo - 14/10/2019 Confirmed reviews AccorHotels

Very welcoming and helpful staff, perfect and comfortable amenities, very artistic deco ... versus generally fair cost. Recommend!

Dear Martin Z., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. We are happy to learn that you were satisfied with our staff and feel comfortable in the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

Outstanding

Customer review rating 4.5/5

Anonymous Business - 12/10/2019 Confirmed reviews AccorHotels

Only problem is the construction site nearby

Dear Yun Q., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. As you see, there is a regional construction now, and in the long term it creates better infrastructure. All these will support future growth. By that time , you can find a great vibe here. Besides, we all glad to see that you feel enjoyed during your stay and we would love to welcome you back in the near future. Sincerely, Flora Wang Guest Experience Manager

No English in the global hotel

Customer review rating 4.5/5

Anonymous Business - 06/10/2019 Confirmed reviews AccorHotels

Building itself is OK but, too much low level english skill of staff made customer too much uncomfortable. I think Novotel is is one of the most famous global hotel chain in the world.

Clean

Customer review rating 4.5/5

Green T. Business - 30/09/2019 Confirmed reviews AccorHotels

Excellent

It's a good stay

Customer review rating 4.5/5

Michael Business - 30/09/2019 Confirmed reviews AccorHotels

A girl of reception didn't have any smile when I checked out, maybe I am too old. Room was clean, parking was very convenient, will come again.

Novotel Shanghai Hongqiao -Excellent

Customer review rating 4.5/5

Steve R. Couples - 29/09/2019 Confirmed reviews AccorHotels

Hotel location was good for our purposes, it was was clean, staff were friendly and very helpful. One of the negatives was that the prices for drinks was quite high considering that the Hotel was not in Putong !!!

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - 27/09/2019 Confirmed reviews AccorHotels

The room and facilities are very comfy, tidy and clean. The services are satisfied. The communication in English by front staffs is one point to improve.

Execellent

Customer review rating 4.5/5

X. Friends - 24/09/2019 Confirmed reviews AccorHotels

The Receptionist is very kindly upon check in at Front Desk. Especial the Manager Ida Wu, she well explained the hotel facilities to us. I will come back to hotel soon.

Very clean and comfort hotel

Customer review rating 4.5/5

Rika Business - 22/09/2019 Confirmed reviews AccorHotels

Hotel is very clean and comfort we have very exciting to stay at novotel shnaghai hongqiao, just litle language problem. Since just view staff could speak english. But overall everithing is nice and comfy..

Nice New Hotel

Customer review rating 4.5/5

Sc F. Business - 18/09/2019 Confirmed reviews AccorHotels

A new hotel close to Hongqiao airport, great service

Nice stay

Customer review rating 4.5/5

Jose Business - 16/09/2019 Confirmed reviews AccorHotels

Haibo and Julia!! They should be manager over there.

Very comfortable stay

Customer review rating 4.5/5

Rajiv P. Business - 13/09/2019 Confirmed reviews AccorHotels

Staff was very helpful to guide me and book train ticket

Comfortable

Customer review rating 4.5/5

C. Business - 13/09/2019 Confirmed reviews AccorHotels

Nil

Friendly staff.

Customer review rating 4.5/5

N. C. Business - 09/09/2019 Confirmed reviews AccorHotels

Priscilla was very welcome.

Dear C. N., Greeting from Novotel Shanghai Hongqiao! Thank you for taking the time to share your wonderful review with us. Obviously, Priscilla is an Excellent supervisor, she has created many wonderful experiences for our guests, we’re so proud of her. Your kind words have been passed to her, thanks again. We all glad to see that you feel enjoyed during your stay and we would love to welcome you back in the near future. Kind regards, Vicky Wang Guest Experience Manager
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