Hotel - Pullman Liverpool
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Pullman Hotel

Pullman Liverpool Hotel

Kings Dock 
L34FP  liverpool
UNITED KINGDOM

1,124 reviews
TripAdvisor Rating Based on 1,124 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-12:00
    • Opening hours : Week-end 00:00-12:00

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Sky sports in the TV channels
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,061 reviews

Our guest reviews for Pullman Liverpool

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,124 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mrs A. L. Friends - 14/08/2017
« From the time we arrived,to the time we left, everything went smoothly. The hotel staff were effecient and very friendly. »

We were well looked after by ALL the staff. We were very impressed by the high standard of the hotel. We felt very relaxed and will definitely go back there and will recommend the Pullman hotel to all our friends.

AccorHotels certified review
Cathy C. Families - 13/08/2017
« Fantastic location - excellent customer service »

Very comfortable stay - staff extremely helpful friendly and professional

AccorHotels certified review
Anonymous Couples - 13/08/2017
« Great stay »

Everything in excellent order. Rooms were good and breakfast was stunning. We will be back.

AccorHotels certified review
Anonymous Solo - 13/08/2017
« Simply perfect »

It was simply perfect. Everything was organised and staff well trained.

AccorHotels certified review
Maureen T. Couples - 13/08/2017
« excellent on all levels! »

A warm welcome - great staff, great facilities. Absolutely loved it.

AccorHotels certified review
Elizabeth D. Couples - 12/08/2017
« An excellent hotel in a brilliant location. »

We felt the hotel was outstanding, exceptional ly clean & well appointed with extremely friendly, helpful & attentive staff. The location at the far end of the riverside development keeps it quiet whilst still affording great views of the riverfront. We loved it.

AccorHotels certified review
Lass F. W. Couples - 12/08/2017
« Lass from wales »

Great hotel, fantastic staff, a special thank you to the morning kitchen staff and waiters and waitresses, who were amazing for helping all of us to get our breakfast on time. Just one small criticism we had a twin room and the bathroom did have a bad smell of urine, I told front desk, they said they would get it cleaned, which they did but still had a smell. Sorry to complain, but everything else was top notch. And would definitely recommend this hotel to anyone. Thank you again staff at the Pullman Liverpool.

AccorHotels certified review
Fiona A. Solo - 12/08/2017
« had a fab stay at the pullman »

great hotel fab room very clean staff polite and very helpful.One thing never a stock of plates.no side plates up at cold buffet area and with a three night stay twice having to wait for plates at hot buffet. no bread or rolls at cold buffet either. That is why i gave the hotel a score of nine

AccorHotels certified review
C. B. Business - 12/08/2017
« Stylish large rooms, comfy beds with great breakfast, and helpful staff »

On business with 4 business colleagues working at the ACC arena. stylish large rooms with Comfy bed commented on also by my colleagues. Good choice of breakfast. Reception staff were always very helpful and friendly. just what one needs for a good hotel near the exhibition centre.

AccorHotels certified review
Ruth Friends - 12/08/2017
« clean and comfortable »

Quality breakfast buffet. very comfortable bed. good view. helpful staff.Only downside was smell of ? air freshener on entry to room.

AccorHotels certified review
Jenn S. Families - 12/08/2017
« Fab! »

Fantastic breakfast. Amazing decor. Excellent friendly staff. Nothing was too much trouble for them. Loved staying with you. We were on a deal so the price was excellent too. Only one negative. The revolving doors are not good for negotiating with cases. I had 2 small flight cases. I could not get both in the doors in time and consequently fell over my second case, going flat out on the floor. Fortunately I did not hurt myself too badly, just grazed knees. Something to consider for others.

AccorHotels certified review
Nathan B. Couples - 12/08/2017
« A fantastic attentive stay  »

We were checked in by a lady called Lisa, she was fantastic, explained all of the hotel facilitates, offered to make us a restaurant reservation, explained the opening and closing times of the bar etc and gave us advice on where best to park the car. I really like the check in process and ideas behind checking in someone remotely from desk, Lisa took us to some very comfortable seats where we were able to sit down and be checked in via a tablet device, this is a fantastic idea. Lisa explained that the room reservation had been upgraded due to gold status, and informed us that her shift finished at 11pm, so if we needed anything to call down or drop by. I cannot fault the room at all, I have nothing but great things to say about it. From the decor and design, especially the contemporary modern bathroom, to the comfortable quality of the beds. Each day our room was cleaned, and our amenities refreshesd, water, towels etc. The bar service was very good, and the bar tender made great cocktails and talked to us about the local area and how he hotel was fairly new on the scene of Liverpool. However, during the late evening, the bar area lacked a little atmosphere, maybe dimming the lights, a few candles on the tables would project a more welcoming area. It did feel as though the bar had been placed in a corridor, although little touches could change that very easily. Also, a minor thing maybe, on previous visits to Pullman, Sofitel, Mgallery hotels, I have also been given a small snack with drinks, nuts, veg crisps etc, this didn't happen here, a minor detail, but a little touch that is appreciated. We used the restaurant for lunch on our second day, the express lunch menu is a great idea, especially for people like us would want to eat and go, and at such great value too. Food was fresh and tasty, and the waitress very attentive. A gentleman by the name of Martyn checked us out, Maryn was very polite and efficient, gave a quick overview of the room charges and checked us out promptly, which is much appreciated especially since we had a long drive., Martyn explained the parking tariff and provided us with the discount card for the car park. All in all, a great stay with very attentive staff in a beautifully modern contemporary hotel. We are planning our next visit and hope this to be before the end of the year.

AccorHotels certified review
Anonymous Couples - 11/08/2017
« very good »

excellent nothing was too much trouble

AccorHotels certified review
Cath Couples - 11/08/2017
« It took a bit of effort to stay at this hotel  »

There were things missing from the room and the executive lounge was poor. Staff were helpful when told but shouldn't really have to be making at least 5 phone calls to guest services during a 1 night stay

AccorHotels certified review
Tom K. Couples - 11/08/2017

Very friendly and helpful staff. Rooms and views were great! Reception desk isn't really clear, not the staff but with regards to it's location. Breakfast food was delicious, with lots of choice! Looked a bit chaotic in the sense that hot food and side plates were not available and we needed to ask staff for more, and although we were told when we were seated that an assistant would be over with tea/coffee, it never happened. We just made do with juice. With these minor adjustments this will be one of the finest hotels in town

AccorHotels certified review
Mike Business - 11/08/2017
« Lovely hotel, good location but could not open windows »

Excellent, but spoilt by not being able to open windows. Staying in hermetically sealed buildings is never good for anyone.

AccorHotels certified review
Valerie P. Couples - 11/08/2017
« Very pleasant and comfortable  »

The staff were very helpful and friendly, lots of smiles from them, the greeter at breakfast was great he was so friendly and his banter with guests was good and he was very attentive to our needs. The hotel was great, breakfast was brilliant lots to choose from . Our room was lovely.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Fantastic »

Very good. Room was really nice with a great view over the Mersey. Staff were really friendly and helpful. We really enjoyed our stay.

AccorHotels certified review
Stylish H. Couples - 10/08/2017
« Stylish hotel »

We liked the hotel very much. The room was modern and clean, and with a great view, and the staff were courteous and helpful. I'd have liked a bath as well as a shower, but that's a very minor point. All in all, very satisfied.

AccorHotels certified review
Daniel B. Friends - 10/08/2017
« Great Hotel with fantastic facilities  »

The stay was great. The location is brilliant and the staff looked after us and helped us give our friends a wonderful trip as their wedding present.

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