Pullman Liverpool Hotel 4 stars

TripAdvisor rating 4.5/5 2,184 reviews
Pullman Liverpool
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+ 23 Services
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Hotel extras

  • Attached to Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

  • Close to Albert Dock and Tourist Attractions

  • Central location, with plenty of nearby transport links

  • Complimentary 5G Wi-Fi and Sky and BT sports channels

  • Marco Pierre White Wheeler's of St James Oyster Bar & Grill

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Liverpool

Kings Dock
L34FP
liverpool
united kingdom

Tel: +4401519451000

Fax: (+44)01519451001

Contact email

Check-in from 14h00

Check out up to 12h00

  • LIVERPOOL ONE BUS STATION :   TAXI 5 MINUTES

  • By plane

    LIVERPOOL JL At 12.87km / 8 miles

  • By train

    LIVERPOOL CENTRAL At 1.61km / 1 miles

GPS :53.396407, -2.989419

Currently, close to our hotel

Liverpool International Music Festival - LIMF

From 20/07/2019 to 21/07/2019

At 586 m

Dressed to impress: fashion in the 18th century

From 04/08/2018 to 31/03/2020

At 1.6 km

Festwich, music festival

From 27/07/2019 to 28/07/2019

At 49 km

Manchester Food & Drink Festival

From 26/09/2019 to 07/10/2019

At 50 km

Sifters Records, Liam Gallagher's record store

From 01/01/2018 to 31/12/2019

At 51 km

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

Our restaurants and bars

WHEELERS OF ST JAMES OYSTER BAR

Type of cuisine: International

Wheeler's of St. James's Liverpool is located next to Liverpool's event campus, consisting of M&S Bank Arena , ACC Liverpool and Exhibition Centre Liverpool, great for pre-show dining.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WHEELERS OF ST JAMES BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 132 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

7,496 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,184 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Shame about Marco Pierre White Restaurant

Customer review rating 4.7/5

Derek N. Couples - 11/06/2019 AccorHotels certified review

Very happy with Room facilities, just a shame about Marco Pierre White, the Hotel Restaurant, no wonder the Hotel is giving 20% off vouchers at check in to entice you to use the Restaurant, don’t be fooled it’s not worth it! For example smoked haddock chowder with no fish in it or Cornish crab salad providing two mouth fulls of crab and not a piece of salad in sight for £11.50

Dear Derek, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, however sorry to read that your experience in our restaurant was disappointing. I will certainly ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. With your comments taken on board, I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Stefan Hatta Guest Experience Manager

Lovely hotel in a perfect location!

Customer review rating 4.7/5

Roy H. Families - 11/06/2019 AccorHotels certified review

My wife and I were attending a wedding in the city, so we stayed at the Pullman for just the one night. It was perfect for us. The location, check in, room and breakfast were all excellent. Could not fault It and would definitely stay here again and highly recommend to our friends. Overnight parking a bit steep @ £15 but then only to be expected in a city centre.

Dear Roy, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Fantastic

Customer review rating 4.7/5

Sue M. Friends - 11/06/2019 AccorHotels certified review

The staff was friendly and efficient. Check in and out was a breeze. The location is so close to everything without being in the hustle and noise of the city. So close to shops, restaurants and sight seeing. A very enjoyable stay, I would definitely recommend this location to my friends and family.

Dear Sue, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Excellent

Customer review rating 4.7/5

Anonymous Families - 11/06/2019 AccorHotels certified review

Excellent stay would if scored a 10 if we could if had our room on arrival as was 13:40 and advised earlier was fir a wedding

Dear Debra, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Excellent stay

Customer review rating 4.7/5

Marianne Business - 10/06/2019 AccorHotels certified review

Very nice room with a view to the water. Service minded staff. Excellent location for being at the Congress. Short walk to the city center. However, the breakfast was not so spectacular. Cold pancakes every day ( why not have them under the heating lamps!!)

Dear Marianne, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments regarding the pancakes are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Stefan Hatta Guest Experience Manager

Brilliant

Customer review rating 4.7/5

Liam Couples - 10/06/2019 AccorHotels certified review

Rooms are great. All staff were pleasant. Enjoyed the stay. Only improvement would be to provide more than one small bottle of water between two guests. Quickly brought more to the room but would be better to not have to ask.

Dear Liam, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

1 night business visit

Customer review rating 4.7/5

Anonymous Business - 10/06/2019 AccorHotels certified review

Comfortable and pleasant

Dear Catarina Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Great hotel superb restaurant

Customer review rating 4.7/5

Mark G. Couples - 10/06/2019 AccorHotels certified review

Ideally situated for a visit to Liverpool, great facilities

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Excellent

Customer review rating 4.7/5

P. Families - 10/06/2019 AccorHotels certified review

All staff helpful and very informative. All staff very pleasant. Thank you

Dear Bette, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback, especially about our team, in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Great room great service

Customer review rating 4.7/5

Darren J. Friends - 09/06/2019 AccorHotels certified review

Clean room staff extremely helpful and nothing too much trouble

Dear Darren, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

One stay for a concert

Customer review rating 4.7/5

Amanda Couples - 09/06/2019 AccorHotels certified review

As always our welcome and stay was fabulous and breakfast was delicious!

Dear Amanda, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your return stay with us and I look forward to welcoming you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Mr Ethan F.

Customer review rating 4.7/5

Ethan F. Couples - 08/06/2019 AccorHotels certified review

Was a lovely stay. The room was very nice and modern with a lot of space bed was really comfortable. Had a great view of the city. Staff were helpful checking in and out and an all round wonderful trip. Thank you

Dear Ethan, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Fantastic

Customer review rating 4.7/5

Mrs Z. S. Couples - 07/06/2019 AccorHotels certified review

Love this hotel this visit was second visit and have just re booked for next June. We also have a booking there for 1 night in December. Fantastic hotel wanted for nothing.

Dear Zoe, Thank you for taking the time to share your feedback! Delighted to see you have booked again and I look forward to welcoming you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

E extremely satisfactory, lovely room, view, and friendly approachable staff

Customer review rating 4.7/5

Carole T. Friends - 07/06/2019 AccorHotels certified review

All said in previous sentence

Dear Carole, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

excellent hotel friendly staff

Customer review rating 4.7/5

Mrs S. J. Couples - 07/06/2019 AccorHotels certified review

first class service all the way .room was amazing everything you could ask for.unfortunetly the only down side to our stay ,was the bar staff didn't know how to do cocktails .I asked for a Pina Colada and when it was brought to me resembled a very weak milky milkshake topped with chunks of ice.i was very dissapointed because pina colada is my favourite drink.

Dear Susan, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments regarding the bar are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Stefan Hatta Guest Experience Manager

Amazing hotel

Customer review rating 4.7/5

Samantha S. Couples - 06/06/2019 AccorHotels certified review

Absolutely wonderful room with river view was amazing spotless in every way would definitely return.

Dear Samantha, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Relaxing

Customer review rating 4.7/5

Steven G. Couples - 05/06/2019 AccorHotels certified review

Relaxing, close to Liverpool waterfront and shopping

Dear Steven, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Great last minute choice

Customer review rating 4.7/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

Great location, stylish hotel. Very quiet with excellent soundproofing. Comfortable room. Good facilities.

Dear Emile, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

One of the best hotels I have stayed in and room we were provided with had fantastic views of the city.

Customer review rating 4.7/5

Dave S. Couples - 05/06/2019 AccorHotels certified review

One of the best hotels I have stayed in and room we were provided with had fantastic views of the city.

Dear David, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Mr morgan B.

Customer review rating 4.7/5

Morgan B. Couples - 05/06/2019 AccorHotels certified review

Wonderful

Dear Mr B., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager
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