Hotel - Pullman Liverpool
Pullman Hotel Pullman Hotel

Pullman Liverpool Hotel

4.5/5 1,928 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Well-lit Parking Adjacent to Hotel
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-12:00
    • Opening hours : Week-end 00:00-12:00

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Sky sports in the TV channels
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,644 reviews

Our guest reviews for Pullman Liverpool

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,928 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 12/12/2018 TripAdvisor review
« Liverpool Weekend »

Fantastic 2 night stay in the Pullman , arrived Friday night and had a Deluxe room on the 8th floor with an amazing view of the Mersey and the Wheel of Liverpool , however the next day we were told there was an issue with the room adjacent to ours and wanted to move us and upgrade to a Premium Deluxe (with a free mini bar we weren't going to argue ) room view wasn't as good however but after 3 glasses of wine we didn't notice lol . Close to the Arena which is why we were there ( Deacon Blue ) .. Could not fault this hotel , rooms , staff , gym , breakfast all superb . We will be back in February when we come to see Tears for Fears...

Busywoman Couples - 08/12/2018 AccorHotels certified review
« So near to echo arena »

From the time checked in staff couldn’t be more helpful. Friendly but professional waiting staff in bar and restaurant. Front staff very accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Marie, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

A W. Couples - 08/12/2018 AccorHotels certified review
« Excellent »

On arrival we were greeted by friendly staff and Becky who checked us in was lovely. Room was fantastic. I highly recommend the Pullman in Liverpool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Lorraine K. Couples - 08/12/2018 AccorHotels certified review
« Very attentive without being overpowering »

All staff were very friendly and polite. The seats in the foyer were all very comfortable. Everywhere was very clean. Especially pleased with the attention we received from Ian Young after we returned from the show we watched at the Echo Arena. The buffet breakfast that we paid for was fantastic. The quality of the hot food was excellent and the choices of healthy and cold was exceptional. I would definitely recommend to anyone that it is worth a stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Mark R. Couples - 08/12/2018 AccorHotels certified review
« Comfortable, friendly and convenient »

Easy on line check in. Room was spacious, nicely decorated with great views. Bed was very comfortable and the bathroom luxurious. Loved the large walk in rain shower. The bar was average price for a hotel, but a bit disappointed with draught beers. Tetley bitter? Friendly staff all round and check out was very swift. Extremely handy for the Echo Arena where we'd been, will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Anonymous Business - 08/12/2018 AccorHotels certified review
« Nice hotel shame about the restaurant »

check in and check out was very good invited to the executive lounge where the fridge did not work and all drinks were warm Restaurant closed Monday Night Another night kitchen did not read my order right but staff comped it. Unable to use the covered access to the conference centre as it was locked. A conference centre choice but if I have to go outside in the rain to go the conference I can go to another Hotel

Biju Business - 07/12/2018 AccorHotels certified review
« Excellent stay, location closer to all activities. »

Friendly staff. Neat rooms. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Biju, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Mark P. Couples - 07/12/2018 AccorHotels certified review
« Mark pickerings stay »

We were made to feel welcome at reception who asked if our plans and recommended places to eat. The man in the executive lounge was also nice and very talkative , he also Greeted us for breakfast and remembered us which was nice . Breakfast was excellent and set us up for the day . Well done everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Hayley W. Couples - 06/12/2018 AccorHotels certified review
« Great Stay Again!! »

This is the fourth time that we have stayed at the Pullman in Liverpool and again the stay was lovely. The arrival process is always so easy and the staff cant do enough for you. This stay was for our anniversary and the room was lovely decorated for us. Thank you again to all at Pullman Liverpool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayley, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your return stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Tim K. Business - 05/12/2018 AccorHotels certified review
« very comfortable stay with great service »

Upgraded room with a view. Excellent bathroom facilities and high comfort level in room. good range of wines on the bar and on enomatic. Excellent breakfast with best scrambled egg on a hotel buffet in a long while!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Anna Business - 05/12/2018 AccorHotels certified review
« Lovely hotel »

Very comfortable clean rooms, breakfast great

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Anne C. Couples - 03/12/2018 AccorHotels certified review
« Lovely clean and friendly hotel, made our stay very restful and enjoyable. »

We left our iPads in the room safe and received exceptional service, when we rang to ask if the staff could check to see if they where still there. They acted immediately in a professional confidential manner with our contact details. The iPads where posted back to us, receiving them two days later. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

B. M. Couples - 03/12/2018 AccorHotels certified review
« Nice hotel spoiled by an unsuitable room »

We arrived much later than intended due to road worknand despite checking in days before online we had to wait while "something" was checked with a manager, we weren't advised what but can only assume it was that we were being put in a disabled room without being advised. The room didn't have a shower meaning the bath was unsuitable for my wife who has arthritis. As we were late we didn't make a fuss but would have preferred to have been advised of the situation. In addition the bathroom floor was far from clean, initially I thought it was a pattern on the tiles but when removing old dried on toothpaste elsewhere in the room i noticed the pattern also came off! A few minor issues spoiled what is a really nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, Thank you for taking the time to share your feedback which is important to us. I will certainly ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope that we get the opportunity to welcome you back to Pullman Liverpool sometime soon. Should this be the case, please do not hesitate to contact myself directly so as I may personally oversee any future reservation. Kind Regards, Stefan Hatta Guest Experience Manager

Ian J. Couples - 03/12/2018 AccorHotels certified review
« Liverpool Gem »

Very friendly and helpful greeting great information about planning a fantastic trip loved our room and overall experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Paul M. Couples - 03/12/2018 AccorHotels certified review
« Great break in a good location. »

Smart hotel in a good location with the best beds I have ever slept in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

A. A. Couples - 01/12/2018 AccorHotels certified review
« Mr a. »

Food poisoned by the breakfast! Have been ill ever since that breakfast!

Gavin Couples - 01/12/2018 AccorHotels certified review
« Definitely staying again »

Perfect! Special mention to Sophie on the front desk & the lady who helped me work out the Bose player

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. For doing so, I would like to extend our gratitude by entering you into our prize draw for the chance to win a complimentary overnight stay with us. If you would like to be entered please reply to this email with your TripAdvisor username to be identified and selected for the draw. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Stefan Hatta Guest Experience Manager

Anonymous Business - 30/11/2018 AccorHotels certified review
« OK »

nice room and friendly helpful staff; room was cold and no drawer/shelf space for storing clothes food from expensive restaurant was poor - fruit cake - ? covered in calpol was inedible; crème brulee - needed a hammer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, however I will certainly ensure that your helpful comments regarding the restaurant and storage are discussed with the rest of the management team so that we are always aiming to exceed expectations. With your feedback taken on board, I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Stefan Hatta Guest Experience Manager

Barbara A. Friends - 29/11/2018 AccorHotels certified review
« Hotel perfect location for mini break »

Helpful welcome by staff on arrival - storage of luggage until return to check in later on our first day. Rooms - spacious/clean/ excellent toiletry provision All staff friendly and efficient

Family - 29/11/2018 TripAdvisor review
« Liverpool Pullman »

An excellent hotel in every way. First class reception & welcome, comfort, ambiance, restaurant and service. This will be our hotel of choice from now on when we next visit Liverpool. Definitely value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sightseer6457382585 Thank you for your review Delighted you enjoyed your stay and found it offered value for money We hope to welcome you back on your next visit to Liverpool kind regards Neil Brailsford General Manager

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