Hotel - Pullman Liverpool
Pullman Hotel Pullman Hotel

Pullman Liverpool Hotel

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4.5/5 1,443 reviews
All hotels in liverpool
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Waterfront Car Park Recommended (Paying)
    • Well-lit Parking Adjacent to Hotel
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-12:00
    • Opening hours : Week-end 00:00-12:00

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Sky sports in the TV channels
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,240 reviews

Our guest reviews for Pullman Liverpool

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 20/02/2018

Would highly recommend, staff were friendly and helpful, the hotel was excellent. Rooms were lovely and clean excellent service

AccorHotels certified review
Janet H. Friends - 20/02/2018
« What no biscuits! »

Very friendly and attentive staff. Clean and modern decor, a little dark and gloomy for me I like bright colours. Extremely disappointed at the lack of biscuits to have with the tea and coffe provided, cone on Pullman they are cheap enough. All you could wish for at breakfast.

AccorHotels certified review
Judy T. Friends - 20/02/2018
« Simply fabulous »

We had a perfect stay , thanks to the staff and facilities . We had booked 4 rooms for a special birthday event and Martin went out of his way to ensure all our rooms were near each other , and all on the 8th floor too !! Check in /check out was smooth and friendly . We had a problem with our Bose system but this was sorted out by maintenance very quickly. Liverpool is a very busy city at weekends so we’re pleased to have a bit of peace and quiet at nighttime but still within easy walking of everything . Having experienced other top city hotels in Liverpool this is by far our favourite and the definitely the quietest . No sign of any hen/stag parties here ! Looking forward to our next stay , thank you Pullman

AccorHotels certified review
Paul A. Couples - 20/02/2018
« Great hotel with great rooms. »

The hotel is in a great location, the staff are very helpful and the rooms are great.

AccorHotels certified review
Chris T. Couples - 19/02/2018
« Very nice hotel »

What a very nice posh hotel! Friendly staff and very pleasant. Asked for a room with a view and you did not disappoint! Very reasonable cost also for the quality as I have paid more for less in other places

AccorHotels certified review
Jill Couples - 19/02/2018
« Fabulous weekend break »

Gorgeous hotel, fabulous rooms and a brilliant location. The perfect spot for a weekend break.

AccorHotels certified review
Kel Couples - 19/02/2018
« Comfortable rooms and professional staff. »

Your front desk staff were incredibly helpful. The bar was quite busy when we arrived and my partner had to queue for quite a long time to get served. The room was not 100% clean, as there was quite a lot of dust down in the corners near the mirror. I was grateful that you picked up my request for a room with a good view.

AccorHotels certified review
Dafydd E. Couples - 19/02/2018
« Faultless »

Made to feel welcome the moment we walked in the door. Friendly staff who made check-in effortless, and went the extra mile arranging some room benefits to celebrate an occasion (partner's 18th) Professional and superb facilities, every detail in the room was perfect, everything that was on offer got used! Couldn't rate the establishment highly enough.

AccorHotels certified review
Caroline T. Business - 19/02/2018
« Amazing Staff »

Everybody was so helpful and friendly. Only downfall was the lobby toilets only had 1 toilet with paper in. Should probably be checked more frequently The room was to die for, bed so comfy and the temperature was perfect. The bathroom was what bathroom dreams are made off!

AccorHotels certified review
Paul B. Friends - 19/02/2018
« Way above expectation »

First class staff. Nothing too much trouble.

AccorHotels certified review
Maurizio P. Solo - 18/02/2018
« Mr »

It was ok. Service excellent.

AccorHotels certified review
Steve S. Couples - 18/02/2018
« Good but not brilliant »

Floor in room badly scarthed walls needed pInting

AccorHotels certified review
Kjs Couples - 18/02/2018
« Mixed »

While the room and bathroom were of a high standard and the selection of cold food at breakfast was good, the hot food was quite dry under the lights. Information about parking is extremely poor. Surely you wish to make checking into your hotel a 'stress free' experience, so I feel that it is important that you include more information about parking options on your website. At least then the app could be downloaded or the necessary coins brought. Although we did download the app, we did not receive a positive response from hotel staff when we enquired about coins for the meter. Surely, with the current parking situation this should be a key requirement. Staff repeatedly saying, 'download the app that is the easiest thing to do' would not be helpful to many visitors. I had requested the offered text message which came after check-in even though I had specified I would be arriving before 12 noon. As it was it did not include any additional useful information.

AccorHotels certified review
G. C. Couples - 18/02/2018
« Excellent »

Excellent service from start to finish in this clean, modern, well located hotel

AccorHotels certified review
Judy Friends - 18/02/2018
« A great hotel in a great location »

The room was great, really clean with a fabulous bathroom and a super comfy bed. Breakfast was lovely with a great choice available.

AccorHotels certified review
Susan Solo - 18/02/2018
« could have been better »

Finding the way into the hotel was difficult needed to ring a receptionist who was very helpful coming out onto the street to wave. Reception staff very helpful. Bar service very slow even though not many customers. Minimum facilities in room no mini bar available. no shower gel. room was clean and a lovely bathroom. breakfast was good. location good. Stayed in the Pullman in Paris the week previous a big difference.

AccorHotels certified review
Jack Couples - 18/02/2018
« Luxurious »

The staff were friendly and attentive, the view from the room was amazing, breakfast was delicious, the price was very reasonable, the bed was extremely comfortable, and when my stay came to an end: I didn’t want to leave.

AccorHotels certified review
Graham Business - 17/02/2018
« Great business hotel »

Relaxing and friendly. Also the hotel was perfect for me to work from

AccorHotels certified review
Abbas B. Business - 17/02/2018
« Not Good »

We have asked to sit and wait after 14 hours flight for checking in so two staffs can finish their conversation... Even a elderly couple came in after us and they asked the same thing.. so the two staffs can continue their conversation then one went back to her computer and the other one made phone call while we were waiting! Most the time at entrance , staffs were on their computer which made us feel, we are in silicone valley and guests are working for staffs. In one occasion, after entering to hotel one staff kept eye contact till I said HI!! Amazing At breakfast area, just to be fair two of the servers had smile in there face and came back to take used plates away.. the rest just made us feel like they are doing a favor to provide service.! I have stayed in Pullman hotel many times but Liverpool was the worst in point if service. At check out, I offered to pay by cash for my balance and requested the copy of the bill... Took her 3-5 mins to get 2 pounds change and the receipt she emailed me was nothing indicated about my payment! We stayed one night in Radisson Blu in Manchater after staying in your hotel which truely we saw the real customer service and happy staffs ... very disappointed to see service has been forgotten by attitudes !

AccorHotels certified review
Jks Couples - 16/02/2018

a very nice short stay

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