Hotel - Victory House - London Leicester Square - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Victory House - London Leicester Square - MGallery by Sofitel

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4.0/5 152 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:30-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Set within the early French Renaissance-style architecture of the beautiful Victory House in London's iconic Leicester Square, the hotel offers 86 elegant bedrooms and a matchless experience to make your city stay full of truly Memorable Moments

  • 86 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 474 reviews

Our guest reviews for Victory House - London Leicester Square - MGallery by Sofitel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 152 reviews
AccorHotels certified review
Priscila G. Business - 16/06/2018
« Disorganized »

I called in advance to add my loyalty membership number to the booking and the reception staff didn’t know if I were eligible. Staff said they would contact me back with an answer and that didn’t happen. When I check in I ask the same thing and staff said I wasn’t eligible. I explained I was surprised because I always book via my work agency and I always get my benefits and points. I told them that if I would’ve been informed when I called then I wouldn’t booked directly. After explaining my dissapointment with their lack of understanding on the royalty program and being able to respond to my question the staff finally looked into it and explained my loyalty membership was added to the booking. I asked for my complimentary upgrade and the staff said they would give it to me during the week but that never happened. I got tired of following up and feel the whole experience was horrible. I travel a lot for work and go out of my way to stay with the Accord hotels. This experience is making me rethink which hotels I will choose in the future.

AccorHotels certified review
Michelle Couples - 15/06/2018
« Excellent location, great room »

Very good

AccorHotels certified review
Anonymous Couples - 12/06/2018
« Just ok »

Receptionists for day shift are not friendly ,no smile and not welcome guest when they are back . While door man did their very good job and friendly . The lobby is quite small, it would be better if they have a larger lobby area . Room is clean , but quite noisy when you staying there Uk the weekend .. the advantage is you arr centrally located , but the service is just below than ok for an M gallery and not really relaxing area in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julien C., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear the reception team were not friendly we will look into why this was. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Mark B. Couples - 12/06/2018
« One night »

Not has it looks from website

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark b., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Michelle P. Business - 12/06/2018
« Charming Boutique hotel hidden gem in the middle of everything. »

Being able to find the hotel was the most difficult part of the experience. Also the website and photos felt a little misleading because I am in familiar with the area, I had no idea it was basically staying in Time Square, which was not what I was looking for. The room, amenities, staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle P., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
David Couples - 11/06/2018
« A warm welcome but some niggles »

All staff were extremely fiendly and welcoming. Many things about the hotel were great, but our stay was marred because you had overbooked and were not able to give us the room we had booked, but instead an extremely noisy room that I assume you could not otherwise get rid of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear about you not receiving the correct room we will look into this further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
C. D. M. Solo - 11/06/2018
« Great location, lovely room, most comfortable bed I have slept on. »

Great location - right on Leicester Square, no need to use the tube to get to most attractions. Lovely room, fantastic bed, loved the big walk in shower. The only downside was my room was opposite night club and it was quite noisy despite double glazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher M., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

TripAdvisor review
Debbie186311 Business - 11/06/2018
« Quiet haven in the centre of London »

The hotel entrance is situated in a small passageway and the reception area is small and intimate. I liked there was a doorman and the hotel has a boutique feeling. The room was spacious and quiet (despite overlooking Leicester Square). Staff were pleasant. The hotel is a 2 minute walk from Leicester Square Tube Station and lots of places to eat. Full English or A la Carte Breakfast was ordered and served at the table (rather than buffet). I would definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie186311, Thank you for leaving your positive review, Thank you for taking the time to leave your feedback after your recent stay with us here at the Victory House- M gallery. We look forward to welcoming you back on your next visit. Regards, Kunal Mogla, General Manager

AccorHotels certified review
Sheila P. Couples - 09/06/2018
« A London Hotel our of the ordinary »

Our stay was excellent in all respects. Staff were very helpful. We particularly liked being able to leave our luggage after we had checked out so that we weren’t dragging it around London all day before our departure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Parker, We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Anonymous Families - 09/06/2018
« not the original MGallery experience »

Disappointed with the lack of space. This hotel does not have the exciting decoration of other MGallery hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian Vermet, Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Ronald Couples - 09/06/2018
« Perfect Location »

Victory House was welcoming and easy to find. We were in a room on the very top floor with a Leicter square view. The room was compact but well set out. The down side is that there is absolutely nowhere to store clothes or unpack a suitcase so we tended to spread out over the floor. The bathroom was excellent and the bar fridge had water and juice that we had to remind the management to replace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald Thompson, We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Dave H. Couples - 09/06/2018
« Mr »

Good welcome and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Hassell, We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Lisa Couples - 08/06/2018
« Great location, small but well appointed rooms »

I enjoyed my stay although the hotel felt cramped from entry to the rooms. It was a fabulous location and staff were friendly. The price was also excellent for the quality. We would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa C., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Lucy H. Couples - 07/06/2018
« Great staff, amazing customer service with a smile! »

The hotel and it's location are perfect! The rooms, bar and bistro area are all to a high standard in decor and facilities and every area was immaculatly clean. The projector features with Pathe film clips were a lovely nostalgic touch. To be greeted by a wonderful, enthusiastic 'doorman' (more than a 'doorman' to us) was fantastic. He helped us with our luggage from start to finish, from taking it to our room to storing it on departure the following day. He was helpful, talkative, warm and friendly... top marks! Reception on arrival and during our stay were more than helpful. We had issues with the air conditioning in our original room (302) and the room was getting very hot very quickly. We called reception and they were very (very) good and efficient at giving us options of an electrica fan or to move rooms. We decided to move rooms (to 205) however, even though the air con was checked by staff whilst we were out for the evening the same problem occured, the air con turned off and the temperature went back to 28 degrees all night. As we were unable to open the windows the heat in our new room during the night was extreme and I got very claustrophobic and we were both burning hot. In order to keep the air con on we had to take it in turns to switch the air con back to 18 degrees every half an hour through the night, as it kept climbing back up to 28 degrees. The rooms air con units or manual settings on them need to be looked at. If you can't open a window or maintain the air con temperature to your needs and then you can't control or turn off the (very) heated towel rack... it means a very hot stuffy night and we got no sleep sadly :( Also, in our original room (302) we did have a member of staff walk in whilst my partner was getting changed. There was no knock at the door... they just walked in, much to our surprise (and theirs too I imagine). However, we LOVED the hotel, its' decor and its' fabulous staff and 'welcoming committee'. We will be coming back... :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy H., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Anonymous Solo - 06/06/2018
« A Gem in London »

From the moment I stepped in the room it was all such a great experience. I was given a free mobile phone to use during my stay which had internet and free calls in Europe or in the UK. Breakfast was pretty good too and the people at the front desk were very pleasant and helpful at all times. Not to mention the great location as well. Close to everything you need though at times a bit noisy I must say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Solange D., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Debbie Couples - 06/06/2018
« Would probably stay somewhere else next time »

Great location and comfortable beds. However, the room (superior queen) had no drawers or closet for clothing, or racks for luggage. Only a small bellman's trolley with a couple of hangers. Also, it was sometimes difficult to get elevator service because the housekeeping staff was monopolizing the elevators with their equipment. Hallways very dark and musty-smelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah K., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Pnina Couples - 06/06/2018
« Great modern »

A very modern big room and bathroom, special environment. At the real center .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pnina K., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Darren J. Families - 05/06/2018
« MR »

The hotel was absolutely well located and situated and was also very cosy and in an ideal spot for dining and theatre and also in close vinity to retail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noreen J., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Catherine Couples - 05/06/2018
« Very happy; comfortable beds and the attention to detail was lovely! »

A great hotel. The staff were friendly, rooms clean and beautiful. Very lovely details and everything was great. Only issue was the complimentary drinks in the mini fridge (orange and apple juices) were out of date by a few months did not notice until already drinking. Otherwise it has been lovely all round and would probably stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine D., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

AccorHotels certified review
Sarah B. Couples - 05/06/2018
« lovely hotel »

staff very friendly, room lovely and clean. Comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah b., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Mogla General Manager

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