Hotel - Victory House - London Leicester Square - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Victory House - London Leicester Square - MGallery by Sofitel

3.5/5 243 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:30-23:00

Business services

  • Copy/print service available
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Our rooms

Set within the early French Renaissance-style architecture of the beautiful Victory House in London's iconic Leicester Square, the hotel offers 86 elegant bedrooms and a matchless experience to make your city stay full of truly Memorable Moments

  • 86 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 885 reviews

Our guest reviews for Victory House - London Leicester Square - MGallery by Sofitel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 243 reviews
Family - 10/01/2019 TripAdvisor review
« Excellent location »

Rooms were a good size and well appointed. The location was ideal for our theatre plans and of course there is a plethora of bars and restaurants within easy walking distance. The staff were very efficient and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAF0460, Thank you for taking the time to review your recent Victory House stay experience with us. We were delighted to read you admired our hotel and we hope to have the pleasure of welcoming you back soon! Kind regards, Vanessa Nyandoro

Saeed A. Couples - 08/01/2019 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeed A., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

Effie P. Couples - 07/01/2019 AccorHotels certified review
« Very satisfying »

I was very satisfied by the service of the staff and the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Effie P., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

Will Families - 04/01/2019 AccorHotels certified review
« Disappointing »

Disappointing services and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haoqing C., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Anthony Couples - 01/01/2019 AccorHotels certified review
« Great beds, surprisingly quiet. »

Small comfy room, great wifi, miracast on tv, great bed. Not a single closet to put your clothes in though and no desk. Bizarre frontdesk staff: they never say hello, and upon checking out, they didn't say a thing and didn't even give me an invoice. I thought it would be sent by mail, no such luck. And no le Club Accor points either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony D., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Anonymous Couples - 01/01/2019 AccorHotels certified review
« Mrs »

Exceptionally convenient, safe and clean allowing us to explore some of the fantastic typical and Christmas highlights of inner London for a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faith M., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

Kathleen E. Couples - 31/12/2018 AccorHotels certified review
« Excellent hotel room great disappointing cooked breakfast »

Warm welcome -our room was upgraded to a suite- excellent bed very comfortable. A bit noisey as looked directly onto Leicester Square but ear plugs were provided. We actually woke up when the noise stopped!!!! Breakfast was disappointing. Service a bit slow although to be fair it was very busy. Cold buffet excellent but cooked English the scrambled eggs had run out and it was almost 15 minutes before they were replaced after a reminder. Dining area a bit cramped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen E., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Anonymous Couples - 30/12/2018 AccorHotels certified review
« Beautiful little hotel next to Leichester square. »

The room was stylish and clean. Bed and linen were confortable. Staff was very polite and made us feel welcomed. Although it was some times difficult to tell who was staff, since people didn't have uniforms. Excellent breakfast. Had some troubles to sleep since the Leichester square was quite noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannele L., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

Boughtonfields Couples - 30/12/2018 AccorHotels certified review
« Very nice hotel, perfectly placed, with friendly helpfull staff. »

The hotel was perfectly placed for us. Room was nice, if a little warm at night, with a very comfortable bed. The staff were friendly and helpful. Being right in the centre of things, we found plenty of options for dinner. Being in the centre of Leicester Square, the noise from outside was quite intrusive in the room and it didn't really quieten down until around 3am. However, one should expect this if staying here and it certainly isn't a fault of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith W., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

Ash Couples - 30/12/2018 AccorHotels certified review
« Great Hotel »

This hotel is great, the staff are extremely friendly and dealt with any requests or issues efficiently. The breakfast is amazing with a range of hot and cold options. We were originally assigned room 605, which was not the room that was advertised on the website at all. Booking a deluxe suite for our anniversary you expect to get what you see on the website, this however was a small, claustrophobic, dark room, with no bay window as advertised, low ceilings instead of high, personally this room is no comparison to what is advertised and I would even say that some rooms on a lower grade are much better looking than this. That being said when I queried this and asked to be moved the staff were very apologetic and solved the problem immediate, moving us to a room that was much much better, 210. This room was beautiful, was exactly as shown on the website and made our stay truly amazing, so thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley C., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

John D. Couples - 29/12/2018 AccorHotels certified review
« Not Sofitel »

As expected the Hotel has a great location but nit waht we expected from a Sofitel branded Accor Hotel. Reception tiny, Bistro empty, Room ok but a bit dated, only one lift operational and slow. No interest in using free drink voucher in bar asit was not very inviting. Breakfast basic but ok. Staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Anonymous Couples - 28/12/2018 AccorHotels certified review
« Small and very noisy »

The hotel was very small and cramped and was unreasonably noisy with the club across the road. We believe that after 9pm guests should be able to sleep in peace, any night of the week, without ear plugs. The fact that Saturday night was the most expensive night of our stay and also noisiest left us quite irritated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel H., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Anonymous Couples - 27/12/2018 AccorHotels certified review
« Attentive but private »

Staff friendly and helpful and smile often Soft sleepy beds to die for Best breakfast ever with great serving staff Cold outside but warm inside to just the right temperatures

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian K., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro

A Couples - 26/12/2018 AccorHotels certified review
« Okay but given miss information when booking »

Your staff are exemplary, such friendly & hardworking people. The only down fall (large one) was the fact I booked the hotel on the grounds on 24 hour room service which when I called the front desk, I was told didn’t exist. It’s all over your website, the welcome booklet and I was very confused as that’s the main reason I booked your hotel. I was extremely upset and was very confused as to why I was told this service would be available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice H., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

John Business - 24/12/2018 AccorHotels certified review
« basic »

lack of amenities. Fell below expectations. Location was v Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John N., Thank you for taking the time to tell us about your experience at the Victory House - London Leicester Square - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Nyandoro

Frank Couples - 24/12/2018 AccorHotels certified review
« Nice Hotel- great Location »

This is a very nice hotel in a perfect Location. The rooms are a little bit small, even Suites Max out a 30-35sqm. But they are very nice furnished, the Great Sofitel Beds and a very friendly and helpful staff make the charme of this hotel. The Hotel is 100m Away from the Tube Station Leicester Square and 300m away from the Picadilly Circus. You can reach most attractions directly with the Tube from the Hotel. Behind the Hotel China Town Starts and 200m away you are in the Theater District and Soho. Leicester Square is very busy day and night, the windows are soundproof, but rooms to Leicester Square are not for the fans of absolute quietness. For a cool Trip to London with Sightseeing and going out, this hotel is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank W., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro front office manager

Colin Couples - 23/12/2018 AccorHotels certified review
« Well-kept secret »

Very comfortable and well-appointed room. Surprisingly quiet considering location in the heart of night-life London. Friendly staff. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin L., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro front office manager

K. Families - 23/12/2018 AccorHotels certified review
« Good location for exploring Leicester Square and Covent Garden »

Staying right in the heart of Leicester Square at Christmas was noisy but lovely. The ear plugs provided in the room were needed for a while but not all night! We have never stayed in a “boutique” hotel before. The rooms were small even though we booked Superior rooms but had what you needed. It was quite a different experience but very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane K., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 22/12/2018 AccorHotels certified review
« Convenient »

It was in a perfect location for our stay in London, the only downside was the water pressure in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia D., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 19/12/2018 AccorHotels certified review
« Miss »

Lovely hotel. Reception area very compact, could do with more amenities such as room service options etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stella S., We very much appreciate your comments regarding your stay at the Victory House - London Leicester Square - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Nyandoro front office manager

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