Hotel - Victory House
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Victory House, London Leicester Square - MGallery by Sofitel

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4.0/5 77 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:30-23:00

Business services

  • Copy/print service available
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Hotel location

Our rooms

Set within the early French Renaissance-style architecture of the beautiful Victory House in London's iconic Leicester Square, the hotel offers 86 elegant bedrooms and a matchless experience to make your city stay full of truly Memorable Moments

  • 86 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 122 reviews

Our guest reviews for Victory House

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 77 reviews
AccorHotels certified review
Zoe Couples - 17/02/2018
« Excellent »

Staff are lovely and willing to help with any needs. Bistro & Bar downstairs are also really nice, great to be able to have that be so easily accessible from our room! Absolutely love the decor of the entire hotel from the lobby to the room to the bathrooms! Very modern. My only small moan would be that the drain in our shower room had a slight smell to it, the staff immediately got the care taker to have a look, he sorted it and offered us to change rooms...we stayed in the room and after using the shower once it was completely fine! Also beware being near the front of the hotel can bring noise at night, but being on Leicester Square it is expected. Drinks at the bar are slightly pricey but what can you expect for London really. Lastly there could have done with a small chair / luggage table in the hotel room, extra hanging space and a downlight above the full length mirror - not necessarily needed but would have been a nice touch! Other than that it was a thoroughly lovely experience, great location too. Will definitely recommend and stay here again!

AccorHotels certified review
Carolyn Solo - 16/02/2018
« Very comfortable rooms and overall nice hotel. »

I enjoyed my stay. My only complaint was there was a bit of noise coming from the next door restaurant. Due to where my room was located, I could hear the music coming from next door all night. Most of the other street noise was blocked out. The room had a very comfortable bed.

AccorHotels certified review
Ahron Business - 16/02/2018
« very good »

was very good the staff were very helpful

AccorHotels certified review
Bastian K. B. Friends - 15/02/2018
« Mr Bastian b. »

Clean and fresh rooms. Friendly staff. Only negative was noice from the street and not being able to open the windows for fresh air.

AccorHotels certified review
Jon Couples - 15/02/2018
« Very pleasant hotel and staff. »

The hotel was very nice, great service too. The location is great if you enjoy the hustle and bustle of London. Sadly, the buskers finish late and the street cleaners start very early on their jet engine powered ride along hoovers, so it’s hard to get a solid nights rest. I should have chosen one of the other rooms off the square so this is no fault of the hotel, but we wanted the view. Perhaps an improvement to the double glazing would help. I believe they offer ear plugs if you request so next time I’ll do that.

AccorHotels certified review
Ingrid M. Friends - 15/02/2018

My door could not be locked which i mentioned at the frontdesk on my arrival day Unfortunately it did not get fixed

AccorHotels certified review
Klaudia Families - 14/02/2018
« Enjoyed the stay. »

Generally enjoyed my stay. Staff was helpful and courteous. There was an issue with my room regarding drains in en-suite. This couldn’t be dealt with satisfactory so we were offered an alternative room . Obviously this wasn’t ideal but this didn’t spoil my stay.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Excellent location but hard to find »

Good hotel in an excellent location. Typical London city hotel with small areas. Staff were awesome and accommodating.

AccorHotels certified review
Hannah P. Couples - 12/02/2018
« Fantastic stay in a lovely hotel in a great location. »

The hotel has great modern decor in a fantastic location. The rooms were clean with lots of nice added touches.

AccorHotels certified review
Stephen L. Couples - 12/02/2018
« Excellent location in the heart of london »

Very enjoyable, centre of London so easy to get around. Despite being in Leicester Square couldn't hear much noise from outside. Small rooms, but expected in central London.

AccorHotels certified review
Catherine Friends - 12/02/2018
« Great location, spotlessly clean. »

Really comfy bed, attentive staff. Would recommend.

AccorHotels certified review
Karen Couples - 12/02/2018
« No sleep! »

The room was nice, clean and comfy bed. The shower temperature though was tepid and you can’t turnbup the heat. Mainly though we didn’t get any sleep until after 3am as the hotel and our room directly faces a night club. The noise of droning music and patrons screaming, shouting and drunk directly outside was awful.

AccorHotels certified review
Anonymous Families - 12/02/2018

Personnel very friendly and helpful Nice rooms would have appreciated to be able to open the windows

AccorHotels certified review
Richard S. Couples - 11/02/2018
« Disaster as the rooms were far too small »

We ended up going home after just 30 minutes. It was our wedding anniversary and whilst the staff were really good the hotel and particularly the rooms were a major disappointment. It was so bad that we preferred just to go home rather than have a very unhappy stay.

AccorHotels certified review
Se D. Solo - 11/02/2018
« Poor location, extremely noisy, poor service »

I have stayed at Sofitel Hotels all over the world and always had incredible experiences (Cairo, London, Munich, Amsterdam, Chicago). Unfortunately, this hotel was a disaster - almost to the point of leaving. The first two nights I was kept up all night from noise on the street. My bathroom shower also had a terrible smell which they "fixed" with air freshener, but it continued during my stay. Despite being a Sofitel member, I was not even offered an upgrade, nor was a given a room with a shower/bath combination per my request. Further -- the hotel is not accessible by taxi/uber except for very limited hours. Nowhere on the website or anywhere is this stated -- so on a few occasions I had to walk, in heels and dressed up for events, over two blocks to get an uber or taxi. I even had to schlep my luggage. This is really poor planning and guests should be aware of this. The rooms are clean and new -- but very tiny, and no drawers or closet. Hanging space is limited. The restaurant is small but nice - however, it does not even have a bar feel fit for socializing. I will not be returning to this hotel. Absolutely dreadful stay.

AccorHotels certified review
Willo Families - 11/02/2018
« Great location, wonderful helpful staff »

We had a very enjoyable and comfortable stay. We booked 3 rooms, all very clean with lovely comfortable beds. We checked in early, leaving our luggage in concierge - no problem. On return we checked in fully, I asked for an iron & board to be sent to our room. We had only just entered our room, when there was a knock at our door with the iron & board. We received great service throughout our stay. One bit of advice breakfast does get very busy at 9:30 in the morning on a Sunday; everyone having a late wake-up, so be prepared to wait for a table; staff were very accommodating & helpful, so please be patient.

TripAdvisor review
Sara D Solo travel - 11/02/2018
« Poor location, noisy, no vehicle access, poor service »

I stayed here as it was a brand new hotel and I'd always loved the Sofitel Brand. Warning - DO NOT STAY. The hotel is so noisy in the location -- music and noise continued until 4 am my first two nights -- even though I was on the 5th floor. I even put in noise cancelling headphones and white noise - but you could still hear all of it and feel the bass, etc. Worst sleep I've ever gotten. Also - taxis and ubers cannot directly access the hotel - so you will often have to walk a few blocks to an open street to catch a taxi or uber - not convenient if it is raining or you are dressed up for dinner or events. Pros: 1. New hotel - rooms are updated and all is new 2. Location is central to many good things and tube stations Cons: 1. Noise 2. Lack of vehicle access 3 Not offered Sofitel membership upgrade 4. Rooms are tiny - no drawer storage or a closet - just a hanging valet rack 5. Bathroom showers (no tub) -- had a horrible smell that hotel refused to take care of or offer to switch my roo 6. Restaurant is tiny and does not have a "bar" area There are many better hotels in London that provide service and do not have all the difficulties. Sad that this hotel does not reflect the Sofitel brand - nor do they advise their guests about the lack of vehicle access, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara D, Thank you for leaving your review, We sorry to hear about the issues you have had during your stay, We would appreciate it if you could please send us an email so we can discus this further, if you could please email me on kmogla@bespokehotels.com this would be much appreciated. Thank you for taking the time to leave your feedback after your recent stay with us here at the Victory House- M gallery. We look forward to hearing from you. Regards, Kunal

AccorHotels certified review
Mike S. Families - 09/02/2018
« Excellent service »

We were treated very well and given top notch service.

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Mrs »

Lovely bed and breakfast. Hotel heating broken and temperature outside freezing. Staff lovely, moved us to another room when we were cold (they did not admit heating down) and when second room cold, offered another room or a plug in heater. We were given complimentary drinks. However, I think we should have been offered a refund or at least told when we booked in that the heating was broken and given the chance to cancel. My husband and I are in our 70s and I was recovering from flu so not the best of visits. Had the heating been working we would have enjoyed our stay.

AccorHotels certified review
Sheff47 Couples - 08/02/2018
« Beautifully restored room in this boutique hotel in a great central location »

The hotel is stylishly designed and the room we had was in an iconic location looking across Leicester Square with a built-in window seat in the small rounded “turret” section of the building. Great for people watching outside! Room was well designed and bathroom was excellent; only slight drawback was that despite the additional glazing, the sound-proofing was insufficient given the noisy nature of the square late into the night. However if we’d had a quiet room at the back of the hotel, we’d have missed out on the people watching, so you can’t have it all ways...

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