Hotel - Novotel Suites Riyadh Dyar
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Riyadh Dyar Hotel

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3.5/5 49 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 272.00 SAR Non member rate
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
  • Reduced mobility rooms
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • KING KHALID INTL
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Boutique Gourmande (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 88 suites
  • 66 non-smoking suites
  • 2 suites for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 522 reviews

Our guest reviews for Novotel Suites Riyadh Dyar

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 49 reviews
AccorHotels certified review
Hani Families - 15/04/2018
« Not like my previous stays »

Not like my previous stays... Already raised a complaint case#: 20…73

AccorHotels certified review
Walid E. Business - 13/04/2018
« Bad »

Bad experience. In spite of checking-in late, in the evening, my room was not ready. I had to wait about 30 min. There was dirt on the carpet that was not vaccumed during my 2 days stay.

AccorHotels certified review
Ghassan A. Business - 13/04/2018

Nice

AccorHotels certified review
Mk Business - 11/04/2018
« business trip »

satisfying

AccorHotels certified review
O. Business - 09/04/2018
« Very pleasant »

Polite staff, nice food, nice hotel.

AccorHotels certified review
Sakshar Business - 04/04/2018
« Not satisfied with the stay »

The payment of the hotel took 742 SAR more deduction after I left the hotel. I am surprised at this as this could have been unnoticed for me.

AccorHotels certified review
Abdulaziz T. Families - 22/03/2018
« Disappointed »

Workers not professionals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abed Al Aziz T., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Hefin J. Business - 16/03/2018
« Badly run hotel »

What sort of hotel runs out of room keys? Staff at reception were completely unapologetic and each time I went out of the room I had to search for housekeeping staff to let me back into my room .... ludicrous and very unsatisfactory. I also had the misfortune of ordering room service which was an equally poor experience with the meat tasting a lot less than fresh. A VERY poor experience and I would recommend avoiding this hotel if at all possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hefin Jones, Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Anonymous Business - 15/03/2018

Reasonably ok but lacking in a couple of respects

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin Gardiner, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar At Novotel Suites Riyadh Dyar, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Landry L. Business - 14/03/2018
« Good location, comfortable and friendly »

It’s a work trip and glad to be provided with a spacious, clean and comfortable room. The staff were friendly and responded quickly to requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Landry Li Tiu Low, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Cam75 Business - 12/03/2018
« Hotel with potential but terrible house keeping issues. »

Arrived at 4 in the morning on a Saturday. Even though there was a mistake in my reservation, the person at the front desk gave me the only available room for the night. The room was full of stains in the carpet and the couch; the bathroom had a terrible smell. At 6:30 am the family in the room next door started shouting and running around, hitting the walls of my room. Had to wait until 7pm to be given the bigger suite that was on my original reservation, which was in better shape than the first room. The towels in the bathroom have the appearance of not being clean. After returning to my room after a day of meetings, the bag that was in the trash can was on the floor of my room with the trash inside; really gross. Ordered room service several times and the food was quite good. The hotel needs to urgently train the house keeping staff properly and guarantee that the rooms are really clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Carlos Amaya, Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Rehan P. Business - 10/03/2018
« Good busienss hotel but small things need to be considerd »

Everything acceptable, but for examples this time I was in a room (702) where the hot water was the cold water in the shower and vice versa. Didn't know this until it was too late and had to leave with no shopwr.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rehan p., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Rahul M. Business - 10/03/2018
« Satisfactory stay. »

Was just about ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rahul M., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Michael W. Business - 01/03/2018
« Noisy & Smelley ! »

The Room itself was 107 , closest to the elevator and the sound from the elevator ( Ping sound ) kept going off around the clock. Every time someone summoned the lift, it went off, and everytime the lift stopped it went off... The room itself had hardwood floor. It was stained from the bathroom to door. It looked like dusty footprints. But in fact it was an actual stain. The drains in the bathroom made a very loud bubbling noise when people in various rooms were using the showers. It sounded really loud, enough to wake me up at night The drains also smelled really bad. If you were using the shower, it smelt like raw sewage ! I may have had a bad choice of room, and may should have complained, but frankly I was too tired to deal with it on arrival, and worked all day, and by the time I got to the room it was too late to change the room...Had to put up with the imperfections. Probably last stay there. Michael

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael W., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Ahmad E. K. Business - 18/02/2018
« Very good »

Amazing Stay and services. Very calm hotel and helpful team . I recommend Novotel Hotel Diyar - Riyadh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmad El K., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Dr. Z. A. Business - 18/02/2018
« Satisfied »

Its always good and satisfactory However I am still waiting for my nights to be added to my Accor membership. I have been staying at Novetel many times in the last more than a year and every time i ask the receptionist about adding my nights to my account but it doesnt happen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Zakiuddin, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the missing and after the investigation and tracking your reservations we figured out the following: Number of times that you have stayed in the hotel from year 2017 till now was 6 times, two out of them were not eligible for Le Club Points made through booking .com and Expedia and the other 4 bookings were eligible to Le Club Points, only one out of them the points was not credited to your membership account and we have add this point to your account today. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will remain at your disposal any time Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Anonymous Business - 16/02/2018
« Satisfied »

Molto positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Antonio Z., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Ashish Business - 15/02/2018
« Scores well over amenities out-shadowing other flaws »

Overall fine, Listing the negatives: Breakfast rate at booking was lower than the invoiced amount; Walls are not soundproof; Less staff at reception and cafeteria; 2 of the indoor sport do not function properly; Hot water does not come in the showers located at clubhouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ashish D., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Src Business - 09/02/2018
« Not satisfied with the experience »

I am not satisfied with this experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sakshar R., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

AccorHotels certified review
Al-hasan B. A. Y. H. Business - 05/02/2018
« Al-Hasan stay »

Very nice calm clean place and welcoming kind staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

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