Hotel - ibis Styles Bethune Bruay
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Bethune Bruay Hotel

4.0/5 380 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LILLE-LESQUIN AIRPORT
  • Reception open 24 hours a day

Leisure and activities

  • Golf  (Nearby)

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 69 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,747 reviews

Our guest reviews for ibis Styles Bethune Bruay

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 380 reviews
Mr R. S. Friends - 26/11/2018 AccorHotels certified review
« very nice stay staff very friendly »

very well located with a good choise of food and shopping outlets near by I would prefer to have tea and coffee facilities in the room we had problemswith the entry card virtually every time ew used them

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD s., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel and the Team Ibis Styles Bethune / Bruay

Topher Business - 23/11/2018 AccorHotels certified review
« Good,conveniently located hotel »

Hotel near to A26. Modern hotel and rooms. Good breakfast and several restaurants in close proximity for dinner.

Elspeth Friends - 06/11/2018 AccorHotels certified review
« The accommodation was clean, conveniently placed and good value for money »

Welcoming receptionist who helped us to find a restaurant. Bedroom was comfortable. Breakfast was a bonus and had all we required, it was filling and enjoyable

Maude Families - 05/11/2018 AccorHotels certified review
« Very good stay »

Everything was to a high standard, the welcome and the breakfast. The only thing which could be improved is the standard of the cleaning of the whole place. When going in our bedroom, we could see that the lift wasn't immaculate, when on the 1st floor, the carpets in the corridor were really poorly maintained and the cleaning of the bedroom, despite being ok, could have been done to a higher standard (especially the bathroom). But apart from the cleaning aspect, everything was great.

Chris Families - 04/11/2018 AccorHotels certified review
« Mr »

Lovely stay.

Paul O. C. C. F. Friends - 02/11/2018 AccorHotels certified review
« Excellent stopover. Comfortable, quiet and good staff. »

Good

Business - 02/11/2018 TripAdvisor review
« Rather Naff »

Plus points are good parking and okay bathrooms. Bad points, shabby. Sterile staff, no platinum member drink voucher!! Won't be staying here again, really this should be an ibis budget. Breakfast rather boring and poor too. Staff just hanging around not doing much.

Dave P. Families - 01/11/2018 AccorHotels certified review
« Our room was not fit to stay in. »

I would like to make a complaint about the condition of our room during our stay at Ibis Styles Bethune Bruay on the 24/10. We arrived at the hotel later than expected, and were disappointed to find that the carpet throughout our room was soaking wet. I have attached two pictures that show our daughters wet socks, and the wet prints in the bath room from walking on the carpet. There was also a very unpleasant smell in the room when we arrived. As it was late and we needed to get our 7 year old daughter to bed, we did not raise this at the time. However, it was a really disappointing start to our holiday and not what we expected from an Ibis Styles Hotel (we have previously had a good experience and were looking forward to staying). We presume the wet carpet was either because it had been cleaned and not allowed to dry, or as a result of a flooded bathroom. Either way it would have been obvious to whoever prepared the room that it was not suitable for guests. I have also logged this via the website complaints form, but we have not had a response within the 48 hours specified on the website. The hotel replied to by email but gave no satisfactory response - they just claimed the flood must have occurred after the cleaner checked the room (which is ridiculous).

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVE P., Thank you for taking the time to tell us about your experience at the ibis Styles Béthune Bruay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Know that your room was made between 9:00 and 10:00 in the morning, so it was more than 10 hours between cleaning and your arrival. I assure you that no problem was detected that morning. Our team was available to help you on your arrival. Without notifying us the problem, you do not give us the opportunity to intervene and give you another room. Please note that the points we have proposed to you as a commercial gesture should be used in all hotels of the Accor Hotels Group. Sincerely, Amandine / Manager

Richard K. Solo - 22/10/2018 AccorHotels certified review
« Fine for a one night stop over »

Efficient check in and departure with a clean and quiet room.

F. Business - 20/10/2018 AccorHotels certified review
« Good, as expected »

Welcome / reception all ok Business trip so not much time to assess the hotel as such!

Good Couples - 03/10/2018 AccorHotels certified review
« Good hotel, reception by staff very good. »

As stated

William S. Friends - 01/10/2018 AccorHotels certified review
« Could not have been better. »

Excellent. Good staff. Good breakfast. Good room.

Paul B. Friends - 29/09/2018 AccorHotels certified review
« Mr »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Styles Béthune Bruay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orane / Assistant Manager

Mister C. S. Families - 29/09/2018 AccorHotels certified review
« OK - but it seems guests are allowed to smoke cannabis in the rooms »

The room was OK but the bathroom smelled musty. When returning to the room on Saturday evening there was an overwhelming smell of cannabis smoke on the third floor which seemingly went unchallenged by the staff in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS C., Thank you for taking the time to tell us about your experience at the ibis Styles Béthune Bruay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem was an exception to our normal practices We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orane / Assistant Manager

Ian J. Couples - 28/09/2018 AccorHotels certified review
« Mr »

Clean & friendly

Richard Couples - 26/09/2018 AccorHotels certified review
« Happy with stay quality as expected »

Stay was good hotel clean and good nights sleep. Some of the communal areas could do with a refresh.

Jackie K. Couples - 25/09/2018 AccorHotels certified review
« Very comfortable stay »

Stayed here for a night en route to the Calais ferry. Had a great nights sleep in a very nice room. Very clean and well presented. We like the secure car park and the close proximity to places to eat (the Italian restaurant close by is excellent). We have stayed here befreo and will definitely do so again.

Charlotte Families - 25/09/2018 AccorHotels certified review
« Mrs »

1. We tried to order a drink before the bar closed but the barman had decided to empty the bins for 10 minutes so when he returned it was after 12 and he wouldn’t serve us. We are a mother and son who had only had one drink after a very long journey! Dreadful service. 2. Breakfast was ridiculously disorganised. It was very busy but very little available. I had to ask for plates, bread etc, orange juice machine broken. My son ended up eating his breakfast on a saucer! This is not the service we normally receive at Ibis and we’re very disappointed!

Gillian Couples - 22/09/2018 AccorHotels certified review
« Clean and basically comfortable but faults made it too hot and noisy. »

Air conditioning not working so very hot in room, needed to keep windows open all night . As hotel is close to a very busy road, this made for a very noisy interrupted sleep. Room otherwise comfortable, clean and acceptable so a pity it was spoilt in the way described. Other key problem: lack of travel directions made it very difficult to find in middle of large commercial estate, which access road to try etc. Took 40 mins to finally reach hotel from entry to the commercial park.

Js Couples - 19/09/2018 AccorHotels certified review
« Reasonable »

Reasonable. Good breakfast. Room generally clean but looking tired. Carpet worn with marks.Limescale deposit on shower hose.

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