Hotel - Mercure Port of Echuca
Mercure Hotel Mercure Hotel

Mercure Port of Echuca

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4.0/5 479 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Jacuzzi
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 07:00-08:30/17:30-20:00
    • Opening hours : Week-end 08:00-08:30/17:30-20:00

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
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Hotel location

Our rooms

We offer 59 rooms with the option of single, twin, triple or quadruple occupancy

  • 59 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Port of Echuca

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 479 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 10/11/2017
« enjoyable Echuca »

Great stay as always . , good size room and very comfortable bed . Very good meal in dinning room but unable to use Accor plus is a negative . Staff were very good and made us welcome as always . will stay again

TripAdvisor review
Couples - 07/10/2017
« Overnight in Echuca »

This motel is in the best place for a great look at the Murray and the Campase River, plus the historic Port. We travelled from Melbourne by train and coach so needed to stay in walking distance of the best sites in this historic town. Staff were very friendly and accomodating and our standard room was in excellent condition. Great little cafe for lunch down the street, dinner at night at the motel , tasty, well presented and a selection of wines available. Sat in the sun by the pool and enjoyed a complimentary cuppa before catching the afternoon bus home. Will certainly come again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely feedback Anne H, The hotel is located in a great location especially when you don't have a car. We are lucky to have so many fantastic tourist attractions and cafe so close. The pool is a great place to relax and enjoy the rays! We look forward to welcoming you back in the future. Kind Regards, Stacey

TripAdvisor review
julietr790 Business - 02/10/2017
« Perfect as Always! »

Always stay here when I am in town. The staff are just so lovely, polite and attentive. Food is great and the rooms are comfortable, spacious and clean. Great location easy walk to shops and river. A must!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you julietr790! We look forward to welcoming you back to the hotel on your next visit. Stacey

TripAdvisor review
Family - 18/09/2017
« Mercure Port of Echuca »

Mercure Port of Echuca was an excellent choice for our 2 night stay . All the staff were extremely friendly & helpful. As an Accor member we were upgraded to a superior room which had a lovely bath. The restaurant served magnificent meals both dinner and buffet breakfast. The central location is a plus.

TripAdvisor review
Kim M Couples - 16/09/2017
« A great place to stay. »

We stayed at the Mercure in Echuca for two nights and enjoyed almost every minute. The room was modern and well equipped with plenty of space and a large bathroom with a bath and a shower. The bed was comfortable and the room warm and cozy. The WiFi worked well and the staff were friendly. The breakfast was good BUT we had to wait for a table one morning. That was okay but it took 25 minutes before we were seated. The second day this didn't happen but it could be an issue if you're in a hurry. We did have a very good dinner in the restaurant one night also.

TripAdvisor review
Couples - 26/06/2017
« Three Night Stay »

The motel is certainly centrally located and we were able to walk to many of the tourist attractions and restaurants. Our booking was for a Deluxe Room. The description on the booking form was "A large and newly refurbished room featuring a king bed, plasma TV and DVD player, exquisite bathroom, pay TV and wireless internet access". Our room was upstairs which also backed onto McDonalds drive through. No problems with noise. It was a large room and bathroom. However, the kitchenette area had no lighting as such and that made it hard to see what was in the cupboard. In fact the lighting in the room was poor. You should investigate if you qualify for free upgrades to led lights. The toilet seat was cracked. Water pressure from the shower was poor and hot water in the sinks took time to get. The clothes hooks were broken which tends to happen with plastic stick on hooks. The Reception staff were very friendly which makes this report difficult. The room was serviced properly on day one (Sunday) with towels replaced and everything spic and span. The next day (Monday) the bed was made but towels not replaced nor the bathroom bin fitted with plastic bag and inserted back in the bin. When we arrived there was a bottle of Mount Franklin water on the bed side table. We couldn't find any reference to it being chargeable as a bar fridge item. After our first room service there was a second bottle which we then thought were courtesy bottles. When checking out I mentioned this and was told one was free. If one is free for one day and we were there for two days why wasn't the second bottle free also? The charge for a bottle of water $5. The exterior of the motel is lacking in maintenance with metal rusting and I would suggest wood rot in some of the balustrades. In our area there was outdoor carpet on the walk ways but when we went down another set of stairs it looked like it had been removed and evidence of glue was still visible. Would I stay here again? With so many choices available between Echuca and Moama I would possibly look elsewhere.

TripAdvisor review
Business - 04/06/2017
« Perfect! »

Perfect as usual .. staff are amazing ..nothing is any trouble .. Josh (I think) in the bar that night made me feel very comfortable as I was travelling alone Lady from reception and waitress in the morning pout together a breakfast for me as I didn't realize the breakfast service was only until 9am Internet did not work in my room 8 so that was disappointing Other than that apart from the rain (so could do my planned river walk) which you can't control everything was just perfect .. See you in July with my husband

Our hotel has responded to the review
Our hotel has responded to the review

Thank you 923julietr for your feedback! I'm happy to read our staff were able to make you feel welcome and assist you with breakfast in the morning. Hopefully rain will stay away when you come back to visit! We look forward to welcoming you back in the future. Kind Regards, Stacey

TripAdvisor review
Margnorm80 Couples - 24/05/2017
« Room upgrade »

We had a room upgrade which gave us a very spacious spa room with enormous bathroom with shower. There was plenty of seating and a queen bed. The restaurant is no longer part of Accor so we chose to go elsewhere for meals.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Margnorm80 for your feedback! I'm glad to hear you enjoyed your stay with us at the Mercure Port of Echuca. I hope we are welcome you back in the future. Yours Sincerely, Stacey

TripAdvisor review
Family - 30/04/2017
« Disappointed »

We love Echuca but we were very disappointed on arrival at the Mercure hotel to discover that the restaurant had been sold and was no longer giving discounts to accorplus members.. This is not mentioned anywhere on the web site.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback ericjN5720XS. Yes the Port Bar & Grill is no longer apart of the Accor Branding. I will have a look into the website and see what we can do to rectify the advertising of the restaurant. I hope you enjoyed the rest of your stay! Sincerely, Stacey

TripAdvisor review
bernie366 Couples - 23/04/2017
« Motel stay »

Nice quiet room, clean, ample room to swing a cat. Breakfast was one of the best we have had, plate was full of bacon, beans, hash browns etc as was the buffet bar. Excellent value for money. Thought the room would be noisy being next door to MacDonalds but had a good nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback! I'm glad to hear you started your day the best way possible with breakfast for the restaurant. Our breakfast staff will be happy to hear you enjoyed your meal. We look forward to welcoming you back in the future. Kind Regards, Stacey

TripAdvisor review
Couples - 20/04/2017
« Nice room and graet location »

We stayed at Mercure Echuca over Easter 2017.Hotel is well located between Port area and rest of town. As a Platinum Accor member was given an upstairs renovated room. It had brand new bathroom with Japanese bath, King Bed etc Room was good but breakfast was really quite sad - avoid that

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Arty1st for your feedback. I'm pleased to hear you enjoyed your room. It's disappointing that your experience with breakfast wasn't as pleasing for you. We always strive to provide superior service and quality experiences throughout the hotel. Hopefully we can welcome you back to the hotel in the future and breakfast will be a better experience. Yours Sincerely, Stacey

TripAdvisor review
Couples - 17/04/2017
« restaurant not part of Accor rewards anymore »

nice hotel. great location. We stayed as it was an Accor hotel. Restaurant now not part of the hotel and is independent and not linked to hotel scheme. i.e. cannot use Accor Plus benefits. thus the hotel needs to stand alone in its comparison to other hotel/motels in the area and i do not think it does.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you N5783MMrobertl for your feedback. We are very lucky to be located so close to the port area, shops and restaurants. Yes the Port Bar and Grill is no longer apart of the Accor Brand, this changed in November. Hopefully we can welcome you back in the future. Kind Regards, Stacey

TripAdvisor review
Couples - 31/03/2017
« Very comfortable and convenient »

We recently spent the week-end at the Mercure Hotel in Echuca. Our room was very clean and spacious and also had a comfortable bed. The service at the bar and in the restaurant was excellent. The pool area has plenty of lilos and the pool is a reasonable size. It's perfectly located, so we walked to shops and restaurants. Would suggest booking a room away from the main road, but that was still not too much of a problem for us. We will be back when next visiting Echuca

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Jacquie123 appreciate your comments regarding your recent stay with us at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. We are very lucky to be located walking distance to town and the port area. I'm glad to hear you had an excellent experience in the restaurant and the bar, I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to the hotel on your next visit to Echuca. Sincerely, Stacey

TripAdvisor review
JohnB6811 Family - 26/03/2017
« Mercure Echuca »

A pleasant property in a good location. Very friendly and efficient staff. Th only problem we had during our 3-night stay was that the airconditioner in our room leaked over the carpet, buit without fuss we were offered another room.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you JohnB6811 for your feedback. I pleased to hear you enjoyed your stay with us at the Mercure Port of Echuca. I'm happy to here we were able to solve the room concern efficiently and without a fuss. We look forward to welcoming you back to the Mercure Port of Echuca in the future. Sincerely, Stacey

TripAdvisor review
Couples - 26/03/2017
« Not the usual Accor feel. »

We were "upgraded" but would have preferred the Queen room we requested. It was a very large impersonal room with a queen bed and two single beds all lined up along one wall and along the opposite wall were a wardrobe, table and chairs, luggage bench and a kitchen sink! We felt we were actually in a hospital ward by the layout. Restaurant is now leased to an outside person. The same breakfast was offered regardless of the price paid with the reservation.

TripAdvisor review
Business - 16/02/2017
« Overnight Stay »

Excellent friendly service with a smile!! A small heritage town Echuca with a feeling of home on arrival. I would highly recommend the Mercure port of Echuca to all. Great value and amazing service!! Helen and Rachel were great!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VanessaM, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca! It is always a pleasure to receive positive feedback. I will share your comments with Helen and Rachel. I am sure that this feedback will serve as an encouragement to all of our staff. We all look forward to welcoming you back to the hotel when you next visit Echuca! Kind Regards, Stacey

TripAdvisor review
Family - 24/01/2017
« Excellent Stay and very helpful staff »

One night stay at Echuca Port. I made a mistake with the online booking date and Rachael from the front desk contacted me about the mistake and made arrangement for the correct date. She was extremely helpful, considerate and accommodating. Top service! The hotel is well located and within walking distance to the town centre and everything else. The family room was spacious and newly refurbished. The bed was a bit soft. The breakfast was freshly cooked to order which was nice. The whole family enjoyed our stay at Mercure Echuca and will definitely pick this place again when we return to Echuca.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Henry M we very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Glad to hear you and your family enjoyed your stay with us and we look to welcoming you all back in the future. Sincerely,

TripAdvisor review
Couples - 18/01/2017
« Overnighter »

Excellent value, great location, welcoming and friendly staff. We were unaware of the Triathlon taking place the evening we arrived so we enjoyed a short stroll to the port to watch the competitors do the swim leg and we were able to dine alfresco watching them ride past. Need to come back and see more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rmN9920HV, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

TripAdvisor review
Couples - 11/01/2017
« Good Location but room was very tired »

Room outdated and is in need of makeover and modernized . Found hole on one of the chairs. Couch had worn arm rest to the point it had worn through in some areas. Spa Bath was dirty around drain plug. Found damaged Sheer curtain in toilet window. Bed was very uncomfortable. Hot buffet breakfast was very ordinary - eggs were cold ( food warmer was off), bacon was not pleasant and only had two more selections in fried tomatoes and breakfast chipolatas. Continental selection was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bellalmo, Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter

TripAdvisor review
359judithm Couples - 10/01/2017
« Quick trip »

We found the room to be very clean, modern and spacious. The air conditioning was quiet and that allowed a good night sleep. The cooked breakfast was lovely and served by friendly staff. Everything was within walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 359judithm, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

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