Mercure Istanbul Taksim 4 stars

TripAdvisor rating 4.5/5 964 reviews
Mercure Istanbul Taksim
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Hotel extras

  • Free Wi-Fi - Princes' Islands Ferry Port 0,4 km - Dolmabahce Palace 0,7 km - Istiklal Street

  • City center hotel with easy access to historical attractions and public transportation

  • Free car park

  • 137 modern guest rooms with connecting rooms available

  • Free fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Istanbul Taksim

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437
istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :   TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Our accommodations

Superior Room with City View and 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with City View and 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with City View and 1 Double Bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with City View and 2 Single Beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: ‌2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with Bosphorus View and 2 Single Beds

  • Max. number of persons: ‌2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with City View and 1 Double Bed

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with City View and 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with Bosphorus View and 1 Double Bed

  • Max. number of persons: ‌2
  • Area: From 47
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MERCURE RESTAURANT

Type of cuisine: International

Restaurant serving international cuisine as well as Turkish specialities.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Where you can find the various of alcoholic and non-alcoholic drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TERRACE CAFE

Photo non contractuelle / Strictly non binding

Bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails by the beautiful Istanbul view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 70 m²

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,522 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

964 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable room and good service but not what we had been sold

Customer review rating 4.6/5

Anonymous Families - 13/06/2019 AccorHotels certified review

We booked a ‘superior city view room’ but there was no view. The rooms are nice but the carpet was dirty particularly in the corridors. Lovely staff and a nice breakfast buffet.

Dear Rosemary W., Thank you for choosing Mercure Taksim Istanbul Hotel and sharing your comments and complaints with us. It was such an honor to have a valued guest like yourself and we are sorry to hear that we could not manage to exceed your expectations. We would like o kindly inform you that your feedback has been shared with the related departments to ensure that all necessary guidelines are in place to prevent those problems occurring in the future again. We are so looking forward to welcoming you back. Wishing you a wonderful summer from all of us here. Kind Regards, Guest Relations Executive Gizem Ersoy

good

Customer review rating 4.6/5

Atef A. Couples - 11/06/2019 AccorHotels certified review

had some issues but was fixed

Dear Atef Abdulrahman A a., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

Asmaa Families - 11/06/2019 AccorHotels certified review

Bad location and uncomfortable room

Dear Asma A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to kindly ask you to describe what kind of problems you had during your stay so that we can improve ourselves and warn responsible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

Ivelin I. Business - 10/06/2019 AccorHotels certified review

Exelent hotel, in the beatiful city Istanbul

Dear Ivelin Davidov I., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Amazing location and Very Friendly staff

Customer review rating 4.6/5

Anonymous Friends - 09/06/2019 AccorHotels certified review

I had a very present stay and my first time experience was very satisfying. Hotel and their rooms are surly 4 star rated. So is the location of the hotel, an added plus. Top view of the hotel has an ‘ok’ view, there is nothing hotel can do. Staff on the other had were very polite and ready to help. Had an issue with my safe and they got if fixed immediately. Also, later had issue with TV which was resolved by just informing the clean lady. In short, every thing was well taken cared for the guest. Just had few issue with the internet as it kept disconnecting from time and again. But I did not complain as I had my data plan. Could be something that could be looked into. Rest of all had a pleasant stay. Thanks.

Dear Ewan Jude Bonifacio D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gizem Ersoy Guest Relations Executive
Customer review rating 4.6/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

Booking and check in and check out went smoothly. The room was great and so was the location.

Dear Ramesh N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

The Excelent MERRCURE-hotel,In the Beatiful ISTANBUL

TripAdvisor rating 4.5/5

ivelin1965 Business - 09/06/2019 TripAdvisor review

Merrcure hotel taxim ,is it in the near Bosphorus , perfect locations ,The room is very clean, the bed is very comfortable , hotel staff is very friendly, and helpful,All is perfect in this hotel.Thank you

Dear Guest, Thank you for choosing Mercure Istanbul Taksim Hotel. It was great to have such a valued guest like yourself and we are delighted to hear that you have enjoyed your stay with us. We would like kindly inform you that your beautiful comments and compliments have been shared with the hotel management. Thank you again for your business with us. We are so looking forward to welcoming you back. Wishing you a wonderful summer from all of us here. Kind Regards, Hotel Management

The best !!

Customer review rating 4.6/5

Manar B. Couples - 08/06/2019 AccorHotels certified review

This is my second time and i love it even more the hotel location is perfect the terrace view is wonderful the room is so comfortable and modern simple design , the satff is the best part especially Asuman kilic so friendly and welcoming and helpful also kerem from their staff was so helpful and kind !! I will always check in the hotel when i come to istanbul !!

Dear Manar b., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gizem Ersoy Guest Relations Executive

Perfect service for the price

Customer review rating 4.6/5

Ramin S. Couples - 05/06/2019 AccorHotels certified review

Clean rooms, delicious breakfast with a good variety of foods, great experience considering the price. The only complaint I have got is the fact that it’s hard to communicate with some of the staff due to the limited knowledge of English.

Dear Ramin S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gizem Ersoy Guest Relations Executive

Hospitality

Customer review rating 4.6/5

Rica Families - 03/06/2019 AccorHotels certified review

Very good service everywhere, very good food, very clean and very professional way to do turism

Dear Rica C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gizem Ersoy Guest Relations Executive
Customer review rating 4.6/5

Anonymous Business - 31/05/2019 AccorHotels certified review

very helpful kind staff

Dear Samantha Jane Buddy P., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Fantastic food but not the room

Customer review rating 4.6/5

Anonymous Business - 30/05/2019 AccorHotels certified review

Breakfast selection was more than satisfactory. Delicious food, excellent selection of cheese. However, I was not satisfied with the room. The air conditioning didn't allow to change the temperature - I had to ask for help and they manually changed the temperature to what I requested (calling to the technical support). Some with minibar - I have meds, which I always keep in minibar while I am traveling. I wasn't sure, whether minibar worked in the hotel, because the temperature there seemed to be the same as in the room.

Dear Jacek B., Thank you for choosing Mercure Taksim Istanbul Hotel and leaving your comments. It was such an honor to have a valued guest like yourself and we are sorry to hear that we could not manage to exceed your expectations. We would like to kindly ask you to describe what kind of problems you had during your stay so that we can inform the responsible and we can make differences to make our guests' stay better and memorable. Thank you for your understanding and patience with us. Wishing you a wonderful summer from all of us here. Sincerely, Guest Relations Executive Gizem Ersoy

Great help from the staff but the meeting room needs better HVAC

Customer review rating 4.6/5

Alexander G. Business - 29/05/2019 AccorHotels certified review

The HVAC didn't work and it was often either blasting and too cold or just too hot in the room (there were no windows). The staff was as helpful as they could be - I was particularly happy with Sercan Güldali. Thanks again for responding to all of our requests in a very timely manner and very professional!

Dear Alexander G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also share your comments about AC system in the meeting rooms with hotel management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Cozy hotel, great service, good location, value for money.

Customer review rating 4.6/5

Nikunj N. Couples - 23/05/2019 AccorHotels certified review

The hotel has a great service team and was conveniently located near the Kabatas tram station. The rooms and the bathrooms were of good standards and I was satisfied with it. The only issue we faced was the taxi ride back to the airport which the hotel arranged for us at 4 am. Since it was early morning, the taxi driver charged us double for our ride back and we could not do anything as we were already midway into the ride. It would have been better if the hotel had their own set of shuttles or had hired trusted drivers. We were basically duped at the end of the ride.

Dear Nikunj N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.And also please kindly be informed that your thoughts about taxi will be shared with hotel management too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Everything was very good

Customer review rating 4.6/5

Aigul Z. Couples - 23/05/2019 AccorHotels certified review

We've spent 5 nights in hotel. The bathroom and room itself are quite big and comfortable. Room cleaning was carried out daily. Personnel is very friendly. We should leave at 3 pm even though we've checked out at 11 am we still could leave our luggage for free.

Dear Aigul Z., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

B. Friends - 21/05/2019 AccorHotels certified review

Top staff

Dear jean-francois b., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Modern quite hotel, nicely designed, residential area in between water board and Taksim Square.

TripAdvisor rating 4.5/5

thalenoi Solo travel - 20/05/2019 TripAdvisor review

I had a very nice room on the 6th floor, No idea if I got a room upgrade (Accor gold) Excellent breakfast with lots of choices, especially fresh fruits, yogurts and cheese, fantastic choice of breads. I very much liked the modern design and amenities, even found a nightlight in the bathroom. Walking to Taksim upwards is difficult, getting down to the water side to find the ferries and the tram is easier. I recommend Istanbulcard which allows you travel with bus, metro, tram and boats all over the place. There is an upwards bus stop 100m on the left from the hotel and downwards 100m to the right. Use this, it will save you walking pains in the calf’s....maximum bus wait is 5 minutes. There is not much outside the hotel, thus use your Istanbulcard to go anywhere you like. Staff was very friendly.

Dear Ms./Mr. Thalenoi, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your valuable comments with us. It was great to have you and we are delighted to hear that you have enjoyed your stay with us. Please be kindly informed that your feedback and beautiful comments have been shared with the hotel team. We are so looking forward to welcoming you back. Wishing you a wonderful summer from all of us here. Kind Regards,

Enjoyable

Customer review rating 4.6/5

Saurabh G. Couples - 18/05/2019 AccorHotels certified review

We had stayed in Mercure from 08.05 to 11.05. The stay was very comfortable. The location was also convenient. The people were courteous and very helpful with local information.

Dear Saurabh G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel & Great Location

Customer review rating 4.6/5

Ahmet B. Couples - 17/05/2019 AccorHotels certified review

very welcoming reception! Thank you for that. l have got a room as l requested during my reservation. True 4* hotel at Taksim for a friendly price. Very comfortable and clen room. Great service!

Dear Ahmet B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.6/5

Maureen Families - 16/05/2019 AccorHotels certified review

Very helpful and friendly staff, Comfortable beds and bathrooms, quite and good location.

Dear Maureen M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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