Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

4.5/5 800 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 3,951 reviews

Our guest reviews for Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 800 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 09/08/2018 AccorHotels certified review
« Excellent and friendly staff »

Awesome

Anonymous Business - 02/08/2018 AccorHotels certified review
« Very clean hotel, very professional service and friendly staff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hemmel, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Alexey Families - 01/08/2018 AccorHotels certified review
« Best Mercure hotel in France »

We really enjoyed every hour spent in the hotel during our staying of 6 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Timothy M. Business - 31/07/2018 AccorHotels certified review
« Wonderful and caring staff »

Everyone in staff is very kind and very professional. I am always greeted warmly and the staff takes care of every deatail. This is the best Mercury I have ever stayed in anywhere.

Paulyn G. Business - 28/07/2018 AccorHotels certified review
« Convenience location and nice room »

1st time in my 10 years travel to Clermont to stay in Mercure. The location is very convenience at the city centre and the room layout is nice and model. Unfortunately, the front desk agent especially in the night shift don't really speak English at all. It is difficult to communicate when we have couple colleague lost their bags and want to check the status. The attitude was not friendly at all which need to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you for taking the time to tell us about your experience at the Mercure Clermont-ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Clermont-Ferrand Centre Jaude , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Greg Business - 16/07/2018 AccorHotels certified review
« Comfortable and cleans rooms with a very helpful staff... Would definitely stay again and recommend to others.. »

I was the organizer for a group of 15 guests. The service level from A to Z was very good on all levels - administration, reception, restaurant, room service and cleaning staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Muig, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sorry to read that you have not been completely satisfied with the breakfast service and we offer our sincerest apologies. Rest assured that we will share your comments with the service concerned. We hope that your guests had a good stay in our establishment and that we will have the pleasure to welcome you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Florentin Business - 12/07/2018 AccorHotels certified review
« Very happy about my last stay »

As always very friendly staff and very nice rooms. My favourite hotel in Clermont

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and to welcome you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Daniel W. Business - 10/07/2018 AccorHotels certified review
« Perfect like always. »

Nice welcome. Nice chocolate from Lautrec for welcome - unfortunately forgotten in the room fridge :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at our hotel and for your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Exceptionally helpful staff at reception »

The reception staff were exceptionally helpful. The rooms are very comfortable. The hotel location is very convenient. A very small point - at breakfast many English clients will want milk with their coffee and would like it brought with their coffee. Coffee doesn't translate to cafe! No coffee spoons were provided. It is exceptionally difficult or impossible to book a senior rate with free breakfast online.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Jay B. Families - 08/07/2018 AccorHotels certified review
« great hotel, friendly, capable staff »

We loved everything about the hotel and the staff was kind and helpful and all were able to communicate with us in English which was especially helpful since we’re dumb Americans and we only speak English. The only difficulty we had was with the quality of the air conditioning. It was very hot in one room (room 503) no matter how diligent we were with keeping the window shades closed. And our other room (room 502) was just a shade cooler. This made sleeping difficult. But overall, we were thankful for any air conditioning at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize for the air conditioning problems you have encountered and we hope this has not spoiled your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Tom Business - 04/07/2018 AccorHotels certified review
« room with a view »

i am convinced there is no better room in the whole hotel first view of the morning is a medieval cathedral of black vulcanic rock and a magnificent St. Pierre's church

John Couples - 25/06/2018 AccorHotels certified review
« Short stop on route »

This was our half way stop, the staff are very friendly and helpful, the location was very easy to find, to get there and right in the heart of the city. Check in and out was betty efficient. The room was a good standard, clean and spacious. Finally a big worry for me was the car park, but that was secure enough. Excellent place to stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Real E. A. M. Business - 18/06/2018 AccorHotels certified review
« Best Mercure »

Great place. Great people. What could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN M. Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Friends - 18/06/2018 AccorHotels certified review
« Excellent hôtel en ville »

THE place to stay in Clermont-Ferrand

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur S., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement ainsi que pour votre fidélité. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Sami E. A. Business - 12/06/2018 AccorHotels certified review
« Perfect »

Great staff, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr El A., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Florentin O. Business - 02/06/2018 AccorHotels certified review
« Best hotel in Clermont »

Always a pleasure to stay at this hotel. Location is perfect, hotel is perfect, staff is perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at our hotel and we thank you for your loyalty. Welcoming you is always a pleasure for us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Harold A. M. Business - 30/05/2018 AccorHotels certified review
« Very Nice Hotel »

Hotel is very clean and well appointed. The staff is helpful and accommodating. I will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 25/05/2018 AccorHotels certified review
« out of this world »

feels like home away from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Once again, we very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude and we very much appreciate to see you another time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Couples - 20/05/2018 TripAdvisor review
« Very good hotel in centre of town »

We stay here often and even have our preferred room. The standard rooms are well appointed and the large bed is very comfortable, and always spotlessly clean. The car park is convenient and, for the centre of a city, reasonably priced at 10€ for 24 hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y4371VHianc, First of all, thank you so much for your kind comments about your different stays spent with us. I am delighted to see that you enjoyed all the aspects of your stay with us and especially our location, right in the center of our beautiful city. My team and I will be very proud to welcome you again for your next visit. Kind regards, Guillaume BRUN, Manager

Barbara Couples - 30/04/2018 AccorHotels certified review
« Convenient, comfortable and good quality/price ratio »

Our second visit and we would come back again. Initial reception very friendly and helpful. Room was a sensible temperature on arrival. and bathroom was a good size. Excellent choice at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

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