Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

TripAdvisor rating 4.5/5 886 reviews
Mercure Clermont Ferrand Centre Jaude Hotel
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Hotel extras

Three fully equipped seminar rooms (fibre-optics, high-quality audio/video equipment), lit with daylight, business corner - this Mercure hotel is in particular ideal for business stays.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 17.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000
clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :   A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Our accommodations

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 23
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with panoramic view and 1 double bed

  • Max. number of persons: x2
  • Area: From 35
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Junior Suite with panoramic view - 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 31
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

AUGUSTONEMETUM

Photo non contractuelle / Strictly non binding

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more
Mercure Clermont Ferrand Centre Jaude Hotel Meeting Room

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

4,828 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

886 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.7/5

B. M. Business - 11/05/2019 AccorHotels certified review

The professional young staff were knowledgeable, proactively helpful, and extremely pleasant; they have my thanks.

Dear Mister M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude, and for this remarkable note of 100/100. It is with pleasure that we read that you enjoyed the kindness and professionalism of our staff, and we are delighted to see that they have been able to help you throughout your stay and make it memorable. It is always pleasant to receive positive feedback, and I will not miss to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Awesome service, super friendly staff

Customer review rating 4.7/5

Philippe O. Families - 28/04/2019 AccorHotels certified review

The hotel location is very convenient in the city center. Our room was great and the staff was super friendly. They went beyond our expectations.

Dear Mr O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Lovely hotel and friendly staff

Customer review rating 4.7/5

Russ G. Business - 27/04/2019 AccorHotels certified review

Very pleasant

Dear Mr G., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Amazing as usual

Customer review rating 4.7/5

Lucas Business - 24/04/2019 AccorHotels certified review

Great staff at reception. Amazingly tidy and well prepared rooms. There is some little room for improvement in breakfast service.

Dear Mr L., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

impression

Customer review rating 4.7/5

Anonymous Business - 23/04/2019 AccorHotels certified review

good, clean and very friendly

Dear Mr T., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 4.7/5

Christine Couples - 20/04/2019 AccorHotels certified review

Belle situation.

Madame Prunières, Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

everything was perfect execpt the noise coming from the street

Customer review rating 4.7/5

C. Business - 17/04/2019 AccorHotels certified review

Your double glazed window are not well build. I had the feeling to sleep on the street

Great experience

Customer review rating 4.7/5

Jason Families - 15/04/2019 AccorHotels certified review

Great hotel and staff and spotless rooms

Dear Mr S., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 4.7/5

P. Solo - 24/03/2019 AccorHotels certified review

I have not been that satisfied in a long time with accor hotel. The personnelwas very nice. It has been a real pleasure to stay at this hotel

Dear Mister P., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

confortable, very clean with excellent breakfast shocasing regional products

Customer review rating 4.7/5

Jc M. Business - 19/03/2019 AccorHotels certified review

everything was as expected, with room cleanliness beyond standard. Congratulation to the person who took care of the room I stayed in.

Dear Mister M. , We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is with pleasure that we read that you enjoyed the confort and cleanliness of your room, and the performance of our housekeeping department. Moreover, we are happy to see that the breakfast and its regional products gave you satisfaction. It is always pleasant to receive positive feedback, and I will not miss to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Best hotel in the city

Customer review rating 4.7/5

Robert C. Business - 18/03/2019 AccorHotels certified review

This is by far the best hotel where I have stayed in Clermont-Ferrand. I have visited 3 times, and this is the first time I have stayed at the Mercure. I will never stay in any other hotel when I return. They have nice comfortable rooms, an excellent front desk staff, great maid service, an awesome breakfast buffet, and the best location in the city.

Dear Mister C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. We appreciate the fact that you liked your experience, and we were happy to welcome you. It is with pleasure that we read that you enjoyed the confort and cleanliness of your room, and the performance of our staff. Moreover, we are happy to see that the breakfast gave you satisfaction. It is always pleasant to receive positive feedback, and I will not miss to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

cool stay

Customer review rating 4.7/5

Olivier H. Solo - 04/03/2019 AccorHotels certified review

peaceful. Hotel is very well placed in the city center, close to everything. nice welcome from Staff-

Monsieur H., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great!

Customer review rating 4.7/5

Carlos D. Business - 22/02/2019 AccorHotels certified review

All the hotel staff is highly professional and makes you feel like you are at home. Always with a smile in the face, they will do anything to make you comfortable and enjoyable.

Dear Mr D. Soto, Thank you for taking the time to share your impressions follows your many stays in our institution. Thank you also for your loyalty. As you know, welcoming you is always a great pleasure for the entire team that is rewarded by your satisfaction. We look forward to welcoming you back, Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 4.7/5

Marc K. Business - 16/02/2019 AccorHotels certified review

i am staying every week. Nice hotel clean and very friendly employees

Monsieur K., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement ainsi que pour votre fidélité. Vous accueillir est toujours pour nous un grand plaisir et c'est avec joie que nous recevons vos compliments que nous ne manquerons pas de partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

As always very good stay - but some ameliorations could be done?

Customer review rating 4.7/5

Daniel W. Business - 28/01/2019 AccorHotels certified review

Warm welcome as always, good clean room, friendly staff Room for improvement: - Waiting time to get coffee from Nespresso machines, both mornings were not working immediately - Fitness Room: Make sure the room key works, not to pass by reception to get another key - Welcome Drink: Soften the rules a bit - I wished to take a Kir, refused by the staff as not included in the offer, so I finished taking a glass of wine being more expensive in the menu than the kir...

Great stay in the centre of Clermont Ferrand

Customer review rating 4.7/5

Grant Couples - 28/01/2019 AccorHotels certified review

Friendly welcoming staff and an upgrade to the junior suite which was a lovely surprise. Room and bathroom were spotless and enjoyed a comfortable night with a great view over Place Jaude and the spire of the black cathedral. Copious French breakfast served in our room.

Dear Mister Grant, We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Great

Customer review rating 4.7/5

Gail F. Families - 27/01/2019 AccorHotels certified review

Staff always pleasant and helpful Room was very clean and the bed extremely comfortable The tea and coffee facilities were used every day And the complimentary water appreciated

Dear Mrs F., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

RAS

Customer review rating 4.7/5

Tehem Business - 23/01/2019 AccorHotels certified review

SANS SURPRISE

Monsieur M., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Usual high standard

Customer review rating 4.7/5

David L. Friends - 19/01/2019 AccorHotels certified review

Helpful staff. Clan comfortable room. Good location

Dear Mr L., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry to read that the breakfast did not satisfy you. What could we improve ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 4.7/5

Maria Y. D. Friends - 15/01/2019 AccorHotels certified review

Excellent stay - friendly staff hotel lovely and clean with spacious rooms

Dear Ms D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
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