Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

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4.5/5 749 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 118.75 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 17  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 3,476 reviews

Our guest reviews for Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 749 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Teresa O. Solo - 13/02/2018
« wonderful staff »

Loved this hotel , the staff, the comfort, the location- excellent

TripAdvisor review
255sydneyn Business - 12/02/2018
« Always a nice stay here. »

Been here many times, and always liked the place. Central, nice rooms, good bathroom and nice staff as well. It's one of the few newer hotels in Clermont-Ferrand, which makes it stand out from the rest.

AccorHotels certified review
Anonymous Business - 09/02/2018
« exceeding »

out of this world for many weeks now i am getting my favorite room ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Horak, A big thank you for your appreciation as well as for your loyalty. Welcoming you is always a joy. With the pleasure to meet you again, Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Eden S. Business - 23/01/2018
« I am extremely happy about my stay at the Mercure, everybody was so nice and helpful. »

I had a great experience. My room was very comfortable, and the maids did a fantastic job. I also enjoyed the breakfast, and everyone who worked at the hotel. Everyone always had a smile on their face, and were all very helpful. I will definitely continue to stay here when traveling to France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Sutton, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Al Business - 19/01/2018
« Stay 17th Jan »

Good & comfortable stay. No problem at all

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. En ce qui concerne le WIFI, soyez assuré que nous ferons part de vos remarques au service concerné et que nous travaillons à améliorer cette prestation. Dans l’attente du plaisir de vous accueillir de nouveau, nous vous prions de croire, Monsieur L., en l’expression de nos sentiments les meilleurs. Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Anonymous Business - 19/01/2018
« As always, good experience in Mercure Jaude. »

Everything went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we regret that you were not satisfied with our Club AccorHotels program. Would you be able to take the time to tell us what we could have done to improve your stay? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Virginia C. Business - 13/01/2018
« Attentive , professional and delightful customer service . English was perfect . Merci for making me feel comfortable »

Attentive , professional and delightful customer service . English was perfect . Merci for making me feel comfortable The ability to provide customer service remotely via email or phone call was a termendous help as well. Merci

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Cruz, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Fcapdepuy Business - 13/01/2018
« Good hotel, good services, helpful staff »

It's been a pleasure. I particularly enjoy the calm of my room, the room service and the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Capdepuy , We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Ian Couples - 27/12/2017
« Great hotel, helpful staff, perfect location. »

We had to change our booking at short notice due to illness, the staff changed our booking and kept our favourite room, and we're very sympathetic. Room was perfect, and breakfast was excellent, as usual. However, we would still like a shower cap in the bathroom and not to have to ask for one at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for shower caps, we are committed to a sustainable development approach and that is why we limit the number of products in the room. But, as you know, we have hospitality products at the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Terry Families - 20/12/2017
« Clermont has more to offer than you think »

Happily enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jayes, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Dr W. H. Couples - 10/12/2017
« Only the Mercure in Sydney could possibly top this Mercure »

We have never experieneced such personal attention and service at a Mercure except perhaps at the Mercure in Sydney. We cannot praise the staff enough.I made a mistake of booking a single bed room but they offered us a free upgrade to a suite the next day as they were booked out on arrival. Here the Platinum Accor Club really counts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hughes , We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Anonymous Business - 08/12/2017
« Great stay. »

I thoroughly enjoyed my stay. Room was very comfortable, breakfast and bar snacks were great and all personnel extremely helpful and welcoming. I hope to come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Anonymous Business - 07/12/2017
« Good service, good room as requested. »

Very nice, proper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W. , We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Grant Business - 28/11/2017
« Conveniently placed hotel at the heart of Clermont Ferrand »

Smart business hotel with friendly staff. Fortunate to be upgraded to a family suite with amazing views over the Place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Grant, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Masami I. Business - 20/11/2017
« Very much comfortable as always »

No problem at all in overall. Wanted to have bathtub if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Masami I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Emiola Business - 09/11/2017
« Amazing customer service. »

Staff were very friendly and accommodating, The room was lovely and as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
S. Couples - 04/11/2017
« Beautiful hotel in the center of Clermont Ferrand »

We stayed in a beautiful Suite junior with all benefits included. This hotel is very well located on the Jaude square in the center of Clermont Ferrand. The staff responded to all our requests. The breakfasts were very good and our experience at the hotel’s bar marvelous. We will come back assuredly in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Anonymous Business - 03/11/2017
« Nice place to be »

Good breakfast, confortable, modern, attentive people, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Saint Arnaud, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Anonymous Friends - 30/10/2017
« Most enjoyable stay, excellent service, very clean and central location »

Very positive Warm welcome Well appointed rooms and very clean Good central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Pickles, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to read that your WIFI experience was not good. Please note that we will forward your remarks to the concerned service and that we are working to improve this service. We regretfully note, however, that you have not received the special attention you have been waiting for as a Club Accorhotels member. Would you be able to take the time to tell us what we could have done to improve your stay? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

AccorHotels certified review
Patrick Business - 29/10/2017
« Perfect »

Nice big and modern room, good bed, big workspace, fast wifi, fridge, locker. Nice modern bathroom with walk-in shower. Good breakfast, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

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