Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

4.5/5 847 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 17  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 4,365 reviews

Our guest reviews for Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 847 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 28/11/2018 TripAdvisor review
« A Best in class Mercure »

Our preferred choice of hotel when travelling in France is Mercure and, where possible, M Gallery. This Mercure in the centre of the city is at the top end of the range of Mercure standards of quality in all respects. The Junior Suite with the Panoramic view of the Jaude Square was stunning

Nina W. Couples - 26/11/2018 AccorHotels certified review
« Excellent »

Very good, clean modern accommodation with very friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Matt S. Business - 18/11/2018 AccorHotels certified review
« Excellent »

Friendly staff, well appointed rooms, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Carlos D. Business - 14/11/2018 AccorHotels certified review
« Modern and family Hotel »

I frequently stay in this hotel because it has it everything you would like to have when you are away from home. Not only in terms of room commodity but also you get a personal treatment during your stay and most important, always with a big smile. Offers all services that you might have and the staff will answer any doubt or requirement. Definetly, they make you to feel like home!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D. Soto, Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement ainsi que pour votre fidélité. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Solo - 10/11/2018 AccorHotels certified review
« Central hotel »

Quick check-in and helpful staff who helped me to locate restaurants and shops around the hotel. The bedroom was very clean and cosy. The breakfast buffet is excellent and a mix of continental as well as full English breakfast with a French twist. Overall I enjoyed my stay at the Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Couples - 07/11/2018 TripAdvisor review
« Very Nice People and Ideally Located »

Séjour très agréable et Réceptionnistes au Top. Perfect stay and perfect location. Will come back for sure. The hotel is very recent and clean. The view is also very good. Thank you to all the teams. Omar I

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Overnight stay »

Friendly welcome and a very good Junior suite made for a comfortable overnight transit stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Soner Business - 23/10/2018 AccorHotels certified review
« Very good »

Perfect hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Stuart Couples - 08/10/2018 AccorHotels certified review
« Great place for a Pitt stop. »

Great to return, hotel is clean and very central, staff friendly and room comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

James B. Couples - 08/10/2018 AccorHotels certified review
« Comfortable »

Really crowded city center. Good WiFi. Nice breakfast. Comfy bed. Parking lot confusion of lots A and B, each having A and B rows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Nick D. Couples - 03/10/2018 AccorHotels certified review
« Comfortable and welcoming »

Excellent location, yet quiet. Very comfortable room and, more importantly, bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Business - 01/10/2018 TripAdvisor review
« Good hotel in the heart of Clermont-Ferrand »

The Hotel is located in new building on the Place de Jaude. This is center of Clermont-Ferrand. Breakfast is very good. Rooms are comfortable. I had a room in the corner with beatiful view for Palce de Jaude, Cathedral and Volcano.

Noreen &. M. B. Couples - 27/09/2018 AccorHotels certified review
« A superb stay at a superb hotel! »

A beautiful hotel on fabulous Place Jaude, wonderful service from all staff members. A magnificent breakfast buffet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Len O. Business - 25/09/2018 AccorHotels certified review
« Staff makes a difference »

The staff made our stay a good one. I was there for work and my wife to tour. Your staff helped both of us greatly. My wife also noted that your breakfast was the best hotel breakfast that we had on our trip across Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Olitjar, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 17/09/2018 AccorHotels certified review
« all ok »

I had a little quality issue when arriving, but the housekeeping surprised me with overperforming in their reaction, great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Couples - 17/09/2018 AccorHotels certified review

Very pleasant, helpful staff, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Javier Business - 17/09/2018 AccorHotels certified review
« Perfect hotel forbusiness purposes »

Quiet room in Clermont-Ferrand downtown

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Philippe B. Business - 12/09/2018 AccorHotels certified review
« Pain free »

Reception staff always professional & welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We read that the price / quality ratio for breakfast did not give you satisfaction. Could you tell us what we could improve ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anne W. Families - 11/09/2018 AccorHotels certified review
« My first visit »

My first visit to the Mercure hotel was a wonderful experience. I was visited by my niece who is studying in the town and I hope to visit her a few times over the next few years . I intend to stay at The Mercure again for my future stays .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. w., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to read that upon your arrival and departure you have not received all the attention you have been expecting and we offer our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Mr M. D. Families - 10/09/2018 AccorHotels certified review
« Mr Miles D.. »

It was all good, lovely attentive Staff. However as a previous guest and club Accor member, I was a bit put out that I wasn't in a privilege room, whilst my Sister, just joined and first stay was. Also a bit concerned and confused as to 2 30 Euro charges, Bar?? Never had a bill at the Bar and didn't go for the breakfast option. In short I paid far more than I agreed when I booked on the website, so quite upset actually. Still it was fun visiting my daughter. Kind regards. Miles D..

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