Hotel - Balthazar Hôtel & Spa Rennes - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Balthazar Hôtel & Spa Rennes - MGallery by Sofitel

4.5/5 1,024 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RENNES ST JACQUES
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24-24
    • Opening hours : Week-end 24-24

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish and sophisticated 258 to 323 sq. ft. (24m2 to 30m2) double or twin rooms. Totally soundproofed, with a safe, LED TV, free WIFI, mini bar, walk-in shower, water, tea/Nespresso coffeeThe Balthazar Hotel features 54 rooms and 2 DELUXE SUITES with private terraces with views overlooking downtown Rennes. Comfortable and elegant, the rooms are decorated in a simple, modern and warm style.

  • 56 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 3,421 reviews

Our guest reviews for Balthazar Hôtel & Spa Rennes - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,024 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Benedict Couples - 03/12/2018 AccorHotels certified review
« average »

luxurious surrounding but room smaller that the picture let me believe. i liked the quietness. i did not like the food served barely warm when it should have been hot. i did not like the missing glass on the dinner tray. the bathroom design had flaws leading to water going from the shower to the sink and to the WC. The staff was very friendly and accommodating.

Simón Business - 02/12/2018 AccorHotels certified review
« Disappointed: noise that kept me up »

I heard good things about the hotel, and was very much looking forward to my stay. Upon arrival, I enjoyed the spa, which was very relaxing. I had an incredibly long day of facilitation for the US Consulate of Rennes the next day, and so I was planning to get to bed early and be rested. Instead, as soon as I went to bed at 11pm, I realized that there were banging noises that could be heard in the room. They were sporadic (sometimes once every 2-3 minutes, at other times once every 10 minutes), and it took me some time to figure out where they were coming from. Finally, I thought that they may come from the little courtyard outside, and I stood by the window and waited to see what they could be. After about 5 minutes I saw the downstairs door open, someone walk out, throw a glass bottle into a recycling bin, and then slam the door behind him. This is when I realized that just downstairs of my room (number 109) was the back door to the restaurant of the hotel, and people used it to throw away the bottles and trash. By this time is was already 11:45pm and I decided to call the lobby. The person working understood the problem, but to be honest, wasn't very apologetic or understanding. He just said that the restaurant will close soon and it will stop. When I pointed out that they will probably be cleaning after they close the restaurant, he said that I was right, and that he will ask the staff to be quieter. I did notice that for about 20 minutes after this, the staff tried to be quieter, but eventually, they went back to throwing the bottles. My sleep was completely broken by then, and I didn't fall asleep until after 2am. I had to be awake at 6:30am with a day of 8 hours of facilitation ahead of me, and as you can imagine, I was exhausted. I told the woman in the lobby about my experience in the morning, and she was incredibly apologetic. She also gave me a discount on the room, but it still left me very disappointed with my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON H., Thank you for taking the time to tell us about your experience at the Balthazar Hôtel & Spa Rennes - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices, at this time I don't have a explanation very clear about that, and the attitude of our staff. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of 124.75€ (total paid on depareture) on your credit card if you are agree I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Pierre Ferreira-Léal Deputy manager H9…

Sebastien Business - 19/11/2018 AccorHotels certified review
« Lovely stay but could be even better »

It was my first stay at Balthazar and I really enjoyed it. The room was great and the staff very nice. A bit disappointed to find the sauna out of service and the ice fountain as well. Also I couldn't try the restaurant because it was full when I showed up. The staff should inform the clients of the hotel that it is advised to book for a table. It was a bit annoyed to have my dinner in my room twice in a raw.

Cls Business - 19/11/2018 AccorHotels certified review
« Lovely hotel with attention to details »

Hotel rooms are well-appointed with great beds & pillow. The common areas are lovely! The lobby with a fireplace, variety of sitting areas, and delicious restaurant. The spa area is a fabulous way to spend an hour-- large hotel tub pool, steam, and sauna (which was not working at the time). An hour spa time is included in the room rate. The room also has some little amenities including beverages, coffee, late-night sweets, and full toiletries.

Anthony C. Couples - 06/11/2018 AccorHotels certified review
« Elegant and comfort room, convinence location and excellent service »

I stayed 2 nights in Balthazar hotel. The reception staff was very helpful on spa booking, restaurants and sightseeing recommendations. The pool spa was great and relax. The location was convenient to train station and sightseeing spots.

Skye W. Couples - 06/11/2018 AccorHotels certified review
« Excellent! »

The staff were wonderful, in particular Roman. the breakfast was excellent as was the ground floor bar area. the rooms were very comfortable and the overall asthetic of the hotel was 5 star. the location was brilliant.

Anonymous Families - 30/10/2018 AccorHotels certified review

Everyone was very welcoming and helpful. Would recommend.

Anonymous Couples - 27/10/2018 AccorHotels certified review
« Great service, lovely room and perfect location. »

Perfect

Mario R. Business - 22/10/2018 AccorHotels certified review
« Incredible facilities & super friendly personnel »

The Hotel is fantastic, the facilities & location are incredible most of the relevant sites of Rennes are in walking distance. This has now became my stay of choice in my future business trips.

Abir E. Business - 19/10/2018 AccorHotels certified review
« Very elegant hotel with excellent location in Rennes »

This is my second stay at this hotel which says that I already like it a lot. Very friendly staff everywhere. Nuxe amenities very appreciated. Breakfast of high quality and diversity. The location is perfect. Would love to stay there again. I had a special upgrade and the room was very nice.

Alan B. Couples - 15/10/2018 AccorHotels certified review
« We were very pleased with our stay. »

Everyone was so helpful to us. The front desk helped us with train schedules, translating French into English when we needed it and explaining how to get to places we wanted to visit. The bartender who served us was very friendly, even went out of his way to talk to us (sometimes when we could tell he was busy). The room was so quiet, never heard any noises or loud conversations to disrupt our sleep.

Willie S. Business - 05/10/2018 AccorHotels certified review
« Extremely Happy »

Extremely Satisfied with my room , I slept very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pierre Ferreira-Léal Deputy manager

GrandTour760227 Couples - 30/09/2018 TripAdvisor review
« Modern Hotel with Great Service »

We usually visit Rennes for the day for shopping. This time we decided to stay overnight. We found the Balthazar Hotel on the Accor website and booked one night.The hotel is a little difficult to find in that it is located on a small street with signs that say busses only. However, as soon as we stopped on the sidewalk, a friendly young man was there to help with our luggage and to take care of the car (for a fee!). The check-in process was smooth and the receptionist accompanied us to our room. The room is modern, well lighted, comfortable with very nice beds and a lovely, large bathroom with both tub and shower, plus two sinks.We had a late night drink at the bar and enjoyed the bar tender creating wonderful cocktails with fruits and exotic liquors.Break was very nice with an omelet chef. The buffet was kept stocked and the coffee came right away. We had prepaid our room, so breakfast was included.Check-out was equally smooth, and again we were assisted loading our luggage and shopping bags into the car.All-in-all, a lovely experience.

Visiting_yankee Couples - 29/09/2018 AccorHotels certified review
« Lovely Visit to Rennes »

We enjoyed our stay at the Balthazar. Fabulous room; excellent service; nice location.

D. Solo - 24/09/2018 AccorHotels certified review
« Very pleasant »

So friendly, clean place and great location

Isabel C. Friends - 24/09/2018 AccorHotels certified review
« Extremely pleasurable hospitality from the whole team »

Couldn’t ask for more and was looked after much better than expected

Raymond M. Couples - 21/09/2018 AccorHotels certified review
« Mr Raymond M. »

Enjoyable stay in a well located Hotel ,beautifull room ,with a good bed. Staff were courteous and helpfull.

P. Couples - 15/09/2018 AccorHotels certified review
« Outstanding »

We checked in early as the room was ready, stuff was more than welcome

Hazel C. Couples - 05/09/2018 AccorHotels certified review
« It was a perfect three days. »

Everything about our trip exceeded our expectations. The staff were friendly, helpful and always available. The breakfast buffet had plenty of choice, with the additional option of hot food from the chef. We ate in the restaurant on our final evening and enjoyed possibly the best meal, and also the most pricey one, we have ever had. On our other two evenings we followed recommendations from the hotel staff, one evening at The Tavern, the other at the Pecheurs. Both served excellent food. Our room was spacious and the bed was very comfortable. I loved the Nuxe products in the generously sized bathroom. However it was the spa that blew me away! We enjoyed our free hour on two days, which helped us to leave Rennes feeling very relaxed and rested. This was our first experience of this hotel chain. We would definitely hope to repeat the experience!

P M. Couples - 04/09/2018 AccorHotels certified review
« An excellent hotel with good standards of service »

It was as expected for a 5* hotel. The location was excellent and the staff friendly and helpful. The room was of a good size and was enhanced by a balcony. We did not like the separate w.c. in a small cupboard with no washing facilities. We would also have expected a bidet in the shower room.

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