Hotel - Balthazar Hotel & Spa Rennes - MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Balthazar Hotel & Spa Rennes - MGallery by Sofitel

19 Rue Marechal Joffre 
35000  Rennes
FRANCE

829 reviews
TripAdvisor Rating Based on 829 reviews
See rates
Best price guarantee
From
From 160.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • RENNES ST JACQUES
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24-24
    • Opening hours : Week-end 24-24

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish and sophisticated 258 to 323 sq. ft. (24m2 to 30m2) double or twin rooms. Totally soundproofed, with a safe, LED TV, free WIFI, mini bar, walk-in shower, water, tea/Nespresso coffeeThe Balthazar Hotel features 54 rooms and 2 DELUXE SUITES with private terraces with views overlooking downtown Rennes. Comfortable and elegant, the rooms are decorated in a simple, modern and warm style.

  • 56 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,240 reviews

Our guest reviews for Balthazar Hotel & Spa Rennes - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 829 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
R Y. Friends - 16/09/2017
« Nice city location »

The hotel is nicely situated in the city center. The front desk and restaurant staff were friendly and helpful. The room and amenities are all very nice. It was a pleasant stay.

AccorHotels certified review
Elena Families - 12/09/2017
« Beautiful hotel, and a good stay. Ruined by a payment issue. »

Great food, the breakfast was lovely and the food and beverage staff polite and very efficient: Beautiful facilites, the decor is simply superb. The spa is absolutely stunning. Left very happy, until I checked my bank statement. Booked this via the app, living in the UK I mostly travel within England, so I booked the stay with my British details. This has never been an issue before and should not be, as the card details are used in order to guarantee the reservation. When booking it was made clear that my card would be used to guarantee the reservation, or will be charged in full in case of a no show or late cancellation. Completely normal procedure with Accor hotels worldwide. However Balthazar decided to pre-authorise my card, without me present or my authorisation for the room stay and an extra €100 (I never agreed to an online C/I), the day before my arrival. Strange as you can cancel up to 2pm on the day of C/I with no fees. This was not a prepaid rate, nor was the hotel full, so what was the real reason behind this? Apart from blatant disregard for the guest. When I brought this up to reception after my departure, they told me it was to check my card was valid. Right, but why not void the transaction when you realised it went through? Throughout my stay, not a single member of staff informed me that they had taken this payment. When it came to C/I I was just made sign a paper with no explanation. I thought it was because I was an Accor employee and was trusted by my fellow colleagues. Upon C/O I payed with a French credit card, like i had intended to the whole stay. The receptionist still did not tell me about the preauthorisation, or request my British card in order to release it. Now I've got a charge of £200 just pending in my account for another 14 days, and on top of that bank fees. When I complained about this I was told it was my error with no apology. The word désolé was used in the email, but that was clearly not heartfelt. In all my years of hospitality I've never been made feel so inferior. Why book a hotel in the company you work for, if you can't afford it? The reception staff clearly need to be trained on preauthorisation on debit cards, and basic human decency. Very upset by this and has completely changed my perception of this hotel.

AccorHotels certified review
Margaret S. Solo - 12/09/2017
« Lovely Hotel in the City Centre with Excellent Staff »

The staff was excellent at this hotel - from the moment I arrived until I departed I felt like a cherished guest. My room was on an upper floor and very quiet, just like I had requested. It had all the amenities I needed including coffee maker and tea kettle plus welcoming gift of very tasty cookies. I dined at the hotel's restaurant and enjoyed a modern French meal of two light courses of perfectly cooked fish. Dessert was a rich but delicious chocolate mousse. The wine list had plenty of top notch wines including some in half bottles which I always appreciate when I travel solo.

AccorHotels certified review
Garya Couples - 09/09/2017
« Total satisfaction with the hotel »

This was our third visit to this hotel and we were very happy with the room which had been recently redocorated and was in excellent condition. The welcome and professionalism of reception was good, and the hotel retains a very calm ambience. Breakfast was as good as always. We like Rennes and we will return again..

AccorHotels certified review
George S. Families - 08/09/2017
« Excellent »

The Balthazar was extremely comfortable and elegant. The staff was very professional and accommodating.

AccorHotels certified review
Zoe E. B. /. P. B. Couples - 07/09/2017
« The James Bond of Hotels »

We celebrated a night of our honeymoon here and boy were we impressed, we got a free upgrade to a junior suite and loved every minute in the spa! No complaints here apart from breakfast was extraordinarily expensive £50 euros for us both, we went for galettes around the corner instead. Costing a total of £15 euros including breakfast cider ha! :) Thank you Balthazar Hotel.

AccorHotels certified review
Xander H. Couples - 29/08/2017
« Very nice hotel and perfect staff »

The staff from the bar, restaurant, spa, reception & valet are all very friendly and professional, they recognized us very fast what made us feel welcome. That the reception shows you your room is really nice and makes it personal, the valet insisted on bringing the luggage to the room which is very good. We only have two small remarks: - The air-conditioning could not be set lower than 20,5 degrees, which is to high to sleep comfortably. - At the breakfast it is not really clear what you can order (eggs, pancakes, crepe, ??) a small menu on the buffet or at the table would be easier.

AccorHotels certified review
Adrian A. H. F. Couples - 27/08/2017
« Fabulous short stay - should have stayed longer. »

An excellent experience all round. Lovely room and bathroom. We loved our time in the spa and we would have booked a treatment if we had stayed longer. Helpful, friendly and professional staff. Absolutely NO complaints. We will be happy to recommend the hotel to family and friends.

TripAdvisor review
Couples - 27/08/2017
« Refreshing Break! »

We stayed at this hotel for two nights. It was extremely easy to find, being within walking distance from the airport shuttlebus stop and also the rail station. Reception was very welcoming and check in was completed quickly and efficiently. We were then shown to our room and everything we needed to know was explained to us. The room, while not large, was very clean and comfortable.The air conditioning was quiet and we could hear no street noise. Consequently we slept really well. Breakfast was very good with a good choice and hot items cooked to order. We also enjoyed a good dinner. The dining room staff were most attentive and could not have been more helpful. The fact that the Hotel had a spa was a bonus and, although we only used it once, it was a very pleasant experience. All in all this is a lovely hotel in a very convenient location, where customer service is still considered important. We would have no hesitation in staying here again.

AccorHotels certified review
Johnl Couples - 25/08/2017
« Very Enjoyable Stay. »

This Hotel was very close to the Rail and Bus stations and also the Metro. It was very easy to find and the reception staff were extremely friendly and helpful. Our room was very comfortable with quiet air conditioning, which worked. The room had coffee and tea making facilities and a free soft drinks mini bar. We were allowed 1 hours free use of the Spa area for each day of our stay and, although it was small, the fact that you had book your slot meant that it was never overcrowded.. We only used it once, but it was a very pleasant experience. The food and service for both dinner and breakfast was very good and their was an outdoor area in the centre of the Hotel where it was possible to have a drink in the shade The Hotel was in walking distance of most of the places we wanted to see and when we left the bus stop for the airport was only 100 metres away. Overall we had a very relaxing and pleasant stay at this hotel.

AccorHotels certified review
Anonymous Solo - 22/08/2017

I visited the hotel a year ago, when staying at the Novotel Gare, ans was shown around. i vowed I would stay her on my next visit. By a remarkable co-incidence, the girl on reception , Marion was the same and she recognised me. A MOST enjoyable stay wonderful dinner, good breakfast, excellent massage, very original decor. I rate this hotel very highly, quiet comfortable original and very friendly and helpful staff.

AccorHotels certified review
David Families - 16/08/2017
« Really excellent »

Everything was great from beginniong to end. Very friendly, enthusiatic and well-trained staff. Interior design is modern and very elegant. Lovely room and bathroom. An oustanding hotel and value for money.

AccorHotels certified review
Qns Solo - 12/08/2017
« Could have been better if the room had a temperature below 24c »

Staff friendly and helpful; breakfasts excellent; price of a large beer in the bar close to price-gouging at 9 euros; despite complaints to Reception, and attempts by engineer, the bedroom temperature ( as measured independently by my clock next to the bed) could not go below 23C. At night this made it nearly impossible to sleep at all, so each morning I felt more and more tired. You will be aware of the EU recommended bedroom temperature of 18C. I complained again on checkout. The receptionist said this should not have happened and would take this up with the General Manager. She would ask what could be done re compensation. As an Accor Platinum member, I am frankly very,very disappointed.

AccorHotels certified review
Nirin R. Friends - 11/08/2017

Celebrating my birthday with friends

AccorHotels certified review
Mrs C. Families - 10/08/2017
« A Fantastic, enjoyable and very Relaxing Stay »

A truly wonderful stay in the heart of Rennes! The hotel facilities were fantastic, the superior room we stayed in was quiet, comfortable and very well equipped. The spa (although it doesn't have a pool) was incredible and even had a 'mood shower' that creates a wonderful mist of different essential oil scents - moving from Winter, Autumn, Summer and Spring with different coloured light therapy. It was a very unique experience that we really enjoyed and I wish now that we had booked for longer than one night. Breakfast was a delicious experience with a large variety of options. One member of staff in particular, (Samira) was exceptional and really went 'above and beyond' to make us feel welcome and throughout our stay she proved invaluable in helping us find our way around. She also assisted in finding us the perfect place to eat dependant on what we fancied. I can totally recommend a stay here and I am now on the look out in England to try find a hotel with the same amazing experience to live up to.

AccorHotels certified review
Bernard G. Couples - 09/08/2017
« Nicely managed hotel »

No snags. What else matters?

AccorHotels certified review
Anonymous Couples - 08/08/2017
« Smart interior design creates intimate atmosphere. »

We enjoyed the bar and the other public spaces were smartly designed. Breakfast could have been improved with more healthy additions e.g. sugar-free cereals/nuts and seeds/uncut fresh fruit e.g.kiwis,bananas. The bathrooms echoed good design with twin basins and opaque privacy doors for the shower and toilet housed in the bathroom. Good housekeeping too. Well-positioned for cafes and station.

AccorHotels certified review
Paul L. Couples - 07/08/2017
« Class »

Be back soon, button moon.

AccorHotels certified review
Shauna &. R. C. Couples - 02/08/2017
« Our hotel stay in Rennes »

We loved our stay at the Balthazar! The room was quiet very comfortable and adequate in size. Having the balcony was really lovely. The room was very well equipped with a kettle, a coffee machine and an excellent refrigerator. We did not drink the soft drink, orange juice or water (thank you anyway). May we suggest that some tea bags (English Breakfast or something similar) could be placed in the room. May we suggest that the addition of BBC World and CNN on the television would be advantageous. The breakfasts were excellent and the staff were efficient. The bar and lounge area was lovely: an opportunity to chat to people. The staff at the reception were delightful, very friendly and very helpful. Thank you to all staff for being so proficient in speaking English.

AccorHotels certified review
Anonymous Families - 28/07/2017

Beautiful hotel. Excellent breakfast buffet and dinner. Great spa!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 160.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 90 m Mercure Rennes Centre Parlement Hotel
Mercure Rennes Centre Parlement Hotel
From
From 100.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m Mercure Rennes Place Bretagne Hotel
Mercure Rennes Place Bretagne Hotel
From
From 75.49 EUR Non member rate
From 71.72 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 460 m Mercure Rennes Centre Gare Hotel
Mercure Rennes Centre Gare Hotel
From
From 79.00 EUR Non member rate
From 79.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 470 m Novotel Spa Rennes Centre Gare
Novotel Spa Rennes Centre Gare Hotel
From
From 109.49 EUR Non member rate
From 109.49 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Rennes
See rates