Mercure Hotel Dortmund Messe & Kongress 4 stars

TripAdvisor rating 4.0/5 336 reviews
Mercure Hotel Dortmund Messe & Kongress
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Hotel extras

  • Quiet yet central location within the grounds of the Dortmund Westfallenhallen

  • Located directly opposite the Signal Iduna Park, home of Borussia Dortmund football club

  • Direct connection to the Dortmund Congress Center with 15 meeting rooms

  • Free parking for overnight guests

  • Use our Roman baths, complete with sauna and steam bath

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Well-being
Catering
  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Dortmund Messe & Kongress

Strobelallee 41
44139
dortmund
germany

Tel: +492311204245

Fax: (+49)231/1204555

Contact email

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :   U 45 WESTFALENHALLEN

  • By plane

    DORTMUND At 15km / 9.32 miles

  • By plane

    DUESSELDORF At 62km / 38.53 miles

  • By train

    HAUPTBAHNHOF At 4.3km / 2.67 miles

GPS :51.49439, 7.4556

Our accommodations

The four-star Mercure Dortmund Messe & Kongress has 139 air-conditioned Standard, Superior and Privilege rooms offering contemporary comfort. For family trips, we recommend opting for the spacious rooms with a connecting door. Free WIFI and and a bathroom with shower or bathtub are provided. Children up to the age of 12 stay free in their parents' room and also enjoy breakfast free of charge.

Standard Room with double bed or twin beds

  • Max. number of persons: x3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior room - Double bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: Regional

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANT "ROSENTERRASSEN"

Type of cuisine: Regional

Visit our ?Rosenterrassen? buffet restaurant serving regional and international specialties. Terrace open in fine weather. Hot food from noon to 2.30 pm.

RESTAURANT ROSENTERRASSEN

Type of cuisine: Regional

Why not pay a visit to our "Rosenterrassen" buffet restaurant? Our chefs serve international and regional specialties and in fine weather we open up the terrace. Hot meals served daily from midday to 2.30pm, open from 6:30am to 6pm.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANT "ROSENTERRASSEN"

Type of cuisine: Regional

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,800 m²

  • Maximum capacity: 9,217 people

  • Maximum banquet capacity: 1,520 people

Find out more
Mercure Hotel Dortmund Messe & Kongress Meeting Room

Our guest reviews for
Mercure Hotel Dortmund Messe & Kongress

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

266 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

336 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Short Stay Hotel

TripAdvisor rating 4.0/5

Wilf W Couples - 10/04/2019 TripAdvisor review

Overall this is a good Hotel, with great staff, clean spacious rooms and good views. Let down by limited car parking and very limited food service. This hotel caters well for the business traveller but is over rated as a 4 Star hotel for the independent travellers. Shame it could be a great hotel if only they would provide a much better food service.

Dear Wilf, We thank you for your stay at our hotel and your feedback. We offer one parking place per room for free. In case the parking area directly in front of the hotel is occupied, we have an alternative parking area directly next to the one in front of the hotel. Consequently there should be no problem parking your car. Regarding the opening hours of our restaurants we have to state that we close our lunch buffet restaurant at 3 p.m. and open our RELAX bar-restaurant again at 6 p.m. We regret these times did not satisfy your expectations. We are pleased you enjoyed your stay apart from our food Service and are looking forward to your next stay. With best regards from Dortmund

Excellent stay

TripAdvisor rating 4.0/5

Trek609079 Business - 26/12/2018 TripAdvisor review

First time at this Mercure Hotel was exceptional. Fast check in and the room was great. Comfort and convenience here. The food in the restaurant was good value without having to travel out and about after a long journey. I had an undisturbed sleep a nd the breakfast was first class.One of the best Mercures that I have stayed.

Great hotel

TripAdvisor rating 4.0/5

Freedom300185 Business - 14/11/2018 TripAdvisor review

Great hotel, very close to the Signal Udina Park (Football BVB Dortmund) and the CityGood services and staff. Worse bath/sauna/wellness, pityAverage breakfast, but nice bar with good food and services.

as expected

Customer review rating 4.5/5

Baker Couples - 10/05/2018 AccorHotels certified review

Breakfast was a little expensive for the choice of food.

Customer review rating 4.5/5

Anonymous Couples - 16/04/2017 AccorHotels certified review

All in all we had a very pleasant stay in this hotel, where the staff member were doing everything to satisfy us. Any of our requests, anytime, were sorted out immediately. My info-asking email to the hotel before our arrival was answered at once. We are going to be back next April, again. Can not think of other hotel than this Mercure and we highly recommend it to everybody!

Customer review rating 4.5/5

Anonymous Business - 11/04/2017 AccorHotels certified review

I am a journalist who was covering boxing at Westfallenhalle so the location was great for me. Front desk was very helpful allowing me to check in before 3 pm, and Florian (staff) was friendly and helpful with Dortmund information.

Dortmund for the Football

TripAdvisor rating 4.0/5

stevecN6633PQ Friends getaway - 27/03/2017 TripAdvisor review

Great location,safe,good Hotel,great Breakfast.Room good size, and nice to have free Mini Bar. This off set Hotel Bar closing early. Lovely Pool, Sauna,Steam Room. Pitty it was closed on the Tuesday Evening we arrived, and that it did not open until 5pm.

Dear Guests, we thank you for your stay and your Feedback. We are pleased to read that you enjoyed your stay. Please let us know if you wish to use sauna and steam bath earlier than 5 pm and we will turn it on for you next time. Best regards
Customer review rating 4.5/5

Anonymous Business - 07/03/2017 AccorHotels certified review

It was great having Tea and Coffee as well as free beverages in the room. I did not use all of it but it was great to have the Option. Also being so Close to the Stadium just to look at was very nice.

good value

TripAdvisor rating 4.0/5

takacsgabor Business - 31/01/2017 TripAdvisor review

Nice hotel, kind staff. The pool was under reconstruction under our stay (sauna was in order). Near to Ubahn station and the westfallen Stadiums. Very good breakfast. I offer it if you want a conveniend stay. .

Dear Guest, we thank you for your stay at our Mercure and are sorry that the pool was closed during your stay. We would be pleased to welcome you again. Best regards
Customer review rating 4.5/5

Anonymous Business - 28/11/2016 AccorHotels certified review

nice hotel, good location for the football. Reception area could be better though, it is not conducive to meeting people, or having a coffee

Customer review rating 4.5/5

Anonymous Business - 31/10/2016 AccorHotels certified review

Beds , shower , room Everthink was excellent

Nice Hotel

TripAdvisor rating 4.0/5

Kyriakos M Business - 26/10/2016 TripAdvisor review

The hotel is situated in a very convenient place if you have a car, very easy accesible. Secure parking places in front of the hotel for free. Spacious rooms. Breakfast buffet with a lot of choices and a cook is also present to cook for you various things with eggs, omelets, pancakes etc.

Dear Guest, we thank you for your stay at our Hotel and your positive feedback. We are looking forward for your next visit and are pleased that you enjoyed your stay. Best regards

October 2016

TripAdvisor rating 4.0/5

642glynisa Friends getaway - 20/10/2016 TripAdvisor review

I would like to say the hotel was really excellent. The only downfall was the restaurant. The menu was better than last year but could still be improved. You are missing an opportunity to make a good restaurant in the middle of everything encouraging outsides to come just to the restaurant and drinks if the bar was open and sold bar snacks.. On Saturday the bar was closed and the waitress in the restaurant did not want to know when we wanted to order or when we wanted to pay, in the end we left the money on the table as we waited over half an hour for the bill and she said she was too busy. I really like the hotel and is in a good location for the dog shows that we attend for 3 days. Just needs the food side to be better. We will be back to stay in the hotel

no suprice

TripAdvisor rating 4.0/5

dddd123 Solo travel - 19/10/2016 TripAdvisor review

There was a home football match near the hotel by Dortmund local team, there was a notice in the elevator of the match but it was missing information like if you want to eat in the restaurant you should book a table or the restaurant will be not be so crouded after xx.xx time.

Dear Guest, we thank you for your stay at our Mercure and your helpful hint regarding the restaurant. Most of our guests stay with us as they visit the match. But we will add the information that the restaurant will not be so crowded during the match. Thank you ! Best regards from Dortmund
Customer review rating 4.5/5

Anonymous Business - 07/06/2016 AccorHotels certified review

The hotel is very nice, green. The hotel is clean and the room was with large space. The people are very plite

Customer review rating 4.5/5

Anonymous Couples - 03/05/2016 AccorHotels certified review

Everything was in line with our expectations, we really enjoyed our staying in this well-managed hotel. The staff member were doing everything to satisfy us. We are going to be back next year.

Customer review rating 4.5/5

Anonymous Business - 21/04/2016 AccorHotels certified review

Your front desk and bar staff were very professional and friendly. They made me feel very welcome. The hotel was very relaxed and clean. Cheers, Greg

Scorpions @The Westfanhalle

TripAdvisor rating 4.0/5

ChrisClelland Couples - 28/03/2016 TripAdvisor review

Chose this hotel as we were going to the Scorpions 50th Anniversary Tour gig at the concert hall next door. The transport links to get to and from the airport were also very good for this hotel. I was pleasantly surprised at the size and quality of our room and the free minibar was a bonus. Breakfast was very good and the hotel benefitted from having a swimming pool and small spa, however I couldn't get the sauna or steam room to work. Overall I would certainly recommend this hotel especially if you are going to a concert or the football which is also next door. Staff were also very friendly.

Dear Chris, we thank you for your stay at our Mercure Dortmund Messe & Kongress and your very kind and detailed feedback. We are pleased to read that you enjoyed your stay. Best regards from Dortmund

Lovely stay

TripAdvisor rating 4.0/5

anitaw785 Friends getaway - 21/03/2016 TripAdvisor review

While visiting the Creativa we stayed one night in the Mercure Hotel Dortmund. Very convenient closeby and everything was perfect in order. When we will visit the Creativa in 2017 this is definately the place to stay overnight.

Dear Anita, we thank you for your stay and your kind feedback. We hope you enjoyed the Creativa and are looking forward to your next reservation :-) Best regards from Dortmund

Dissappointment as platinium member

TripAdvisor rating 4.0/5

Bartvdbroeck Family - 01/01/2016 TripAdvisor review

As platinium member - you get a VIP treatment at arrival = 0 - you get a voucher for free drinks in the bar = 0 as they said the bar was been closed on Dec 26. Something could be foreseen at hotel reception or welcome drink. I felt like drinking a coke from the minibar but no coke in the minibar. - curtains allow you to stay awake all night (you could see it as an advantage that you don't need to switch on light to go to toilet). - during Phone call it was said that parking is free. Hotel parking is to be paid. Free parking is around stadium. Positive was that we have asked to install a bed for our 3 year old, this was foreseen as asked during phonecall and booking.

Dear Guest, We thank you for your stay at our Mercure Dortmund Messe & Kongress and your feedback. We are really sorry that we missed the VIP treatment for you as a Le Club Accor Hotels Platinum member and that our restaurant and bar were closed during your stay. Parking, minibar, WiFi and use of pool and sauna and steam bath are free of charge indeed. We are really sorry we missed the treatment and will send you a compensation. We wish you a happy and healthy 2016 and would be pleased if we could welcome you again. With best regards Yours Mercure Dortmund Messe & Kongress
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