Hotel - Mercure Hotel Dortmund Messe & Kongress
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Mercure Hotel

Mercure Hotel Dortmund Messe & Kongress

Strobelallee 41 
44139  DORTMUND
GERMANY

249 reviews
TripAdvisor Rating Based on 249 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Indoor heated pool
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Massage

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The four-star Mercure Dortmund Messe & Kongress has 139 air-conditioned Standard, Superior and Privilege rooms offering contemporary comfort. For family trips, we recommend opting for the spacious rooms with a connecting door. Free WIFI andand a bathroom with shower or bathtub are provided. Children up to the age of 12 stay free in their parents' room and also enjoy breakfast free of charge.

  • 139 rooms
  • 135 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 173 reviews

Our guest reviews for Mercure Hotel Dortmund Messe & Kongress

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 249 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 16/04/2017

All in all we had a very pleasant stay in this hotel, where the staff member were doing everything to satisfy us. Any of our requests, anytime, were sorted out immediately. My info-asking email to the hotel before our arrival was answered at once. We are going to be back next April, again. Can not think of other hotel than this Mercure and we highly recommend it to everybody!

AccorHotels certified review
Anonymous Business - 11/04/2017

I am a journalist who was covering boxing at Westfallenhalle so the location was great for me. Front desk was very helpful allowing me to check in before 3 pm, and Florian (staff) was friendly and helpful with Dortmund information.

TripAdvisor review
Friends getaway - 27/03/2017
« Dortmund for the Football »

Great location,safe,good Hotel,great Breakfast.Room good size, and nice to have free Mini Bar. This off set Hotel Bar closing early. Lovely Pool, Sauna,Steam Room. Pitty it was closed on the Tuesday Evening we arrived, and that it did not open until 5pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, we thank you for your stay and your Feedback. We are pleased to read that you enjoyed your stay. Please let us know if you wish to use sauna and steam bath earlier than 5 pm and we will turn it on for you next time. Best regards

AccorHotels certified review
Anonymous Business - 07/03/2017

It was great having Tea and Coffee as well as free beverages in the room. I did not use all of it but it was great to have the Option. Also being so Close to the Stadium just to look at was very nice.

TripAdvisor review
takacsgabor Business - 31/01/2017
« good value »

Nice hotel, kind staff. The pool was under reconstruction under our stay (sauna was in order). Near to Ubahn station and the westfallen Stadiums. Very good breakfast. I offer it if you want a conveniend stay. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for your stay at our Mercure and are sorry that the pool was closed during your stay. We would be pleased to welcome you again. Best regards

AccorHotels certified review
Anonymous Business - 28/11/2016

nice hotel, good location for the football. Reception area could be better though, it is not conducive to meeting people, or having a coffee

AccorHotels certified review
Anonymous Business - 31/10/2016

Beds , shower , room Everthink was excellent

TripAdvisor review
Kyriakos M Business - 26/10/2016
« Nice Hotel »

The hotel is situated in a very convenient place if you have a car, very easy accesible. Secure parking places in front of the hotel for free. Spacious rooms. Breakfast buffet with a lot of choices and a cook is also present to cook for you various things with eggs, omelets, pancakes etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for your stay at our Hotel and your positive feedback. We are looking forward for your next visit and are pleased that you enjoyed your stay. Best regards

TripAdvisor review
Friends getaway - 20/10/2016
« October 2016 »

I would like to say the hotel was really excellent. The only downfall was the restaurant. The menu was better than last year but could still be improved. You are missing an opportunity to make a good restaurant in the middle of everything encouraging outsides to come just to the restaurant and drinks if the bar was open and sold bar snacks.. On Saturday the bar was closed and the waitress in the restaurant did not want to know when we wanted to order or when we wanted to pay, in the end we left the money on the table as we waited over half an hour for the bill and she said she was too busy. I really like the hotel and is in a good location for the dog shows that we attend for 3 days. Just needs the food side to be better. We will be back to stay in the hotel

TripAdvisor review
Solo travel - 19/10/2016
« no suprice »

There was a home football match near the hotel by Dortmund local team, there was a notice in the elevator of the match but it was missing information like if you want to eat in the restaurant you should book a table or the restaurant will be not be so crouded after xx.xx time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for your stay at our Mercure and your helpful hint regarding the restaurant. Most of our guests stay with us as they visit the match. But we will add the information that the restaurant will not be so crowded during the match. Thank you ! Best regards from Dortmund

AccorHotels certified review
Anonymous Business - 07/06/2016

The hotel is very nice, green. The hotel is clean and the room was with large space. The people are very plite

AccorHotels certified review
Anonymous Couples - 03/05/2016

Everything was in line with our expectations, we really enjoyed our staying in this well-managed hotel. The staff member were doing everything to satisfy us. We are going to be back next year.

AccorHotels certified review
Anonymous Business - 21/04/2016

Your front desk and bar staff were very professional and friendly. They made me feel very welcome. The hotel was very relaxed and clean. Cheers, Greg

TripAdvisor review
Couples - 28/03/2016
« Scorpions @The Westfanhalle »

Chose this hotel as we were going to the Scorpions 50th Anniversary Tour gig at the concert hall next door. The transport links to get to and from the airport were also very good for this hotel. I was pleasantly surprised at the size and quality of our room and the free minibar was a bonus. Breakfast was very good and the hotel benefitted from having a swimming pool and small spa, however I couldn't get the sauna or steam room to work. Overall I would certainly recommend this hotel especially if you are going to a concert or the football which is also next door. Staff were also very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, we thank you for your stay at our Mercure Dortmund Messe & Kongress and your very kind and detailed feedback. We are pleased to read that you enjoyed your stay. Best regards from Dortmund

TripAdvisor review
anitaw785 Friends getaway - 21/03/2016
« Lovely stay »

While visiting the Creativa we stayed one night in the Mercure Hotel Dortmund. Very convenient closeby and everything was perfect in order. When we will visit the Creativa in 2017 this is definately the place to stay overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita, we thank you for your stay and your kind feedback. We hope you enjoyed the Creativa and are looking forward to your next reservation :-) Best regards from Dortmund

TripAdvisor review
Family - 01/01/2016
« Dissappointment as platinium member »

As platinium member - you get a VIP treatment at arrival = 0 - you get a voucher for free drinks in the bar = 0 as they said the bar was been closed on Dec 26. Something could be foreseen at hotel reception or welcome drink. I felt like drinking a coke from the minibar but no coke in the minibar. - curtains allow you to stay awake all night (you could see it as an advantage that you don't need to switch on light to go to toilet). - during Phone call it was said that parking is free. Hotel parking is to be paid. Free parking is around stadium. Positive was that we have asked to install a bed for our 3 year old, this was foreseen as asked during phonecall and booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your stay at our Mercure Dortmund Messe & Kongress and your feedback. We are really sorry that we missed the VIP treatment for you as a Le Club Accor Hotels Platinum member and that our restaurant and bar were closed during your stay. Parking, minibar, WiFi and use of pool and sauna and steam bath are free of charge indeed. We are really sorry we missed the treatment and will send you a compensation. We wish you a happy and healthy 2016 and would be pleased if we could welcome you again. With best regards Yours Mercure Dortmund Messe & Kongress

TripAdvisor review
Couples - 19/12/2015
« Very good business hotel »

Very good hotel, rooms are comfortable and have a decent size. Breakfast was fine, good quality products, the made-to-order omelette was a bonus. Ample parking possibilities. We had a car, but a metro station is very close. Nice small ancient Rome-styled pool with a good temerature both for swimming or just relaxing, and a nice sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Labor S., We thank you for your stay at our Mercure Dortmund Messe & Kongress and that you took the time to give us your feedback. We are pleased to read that you enjoyed your stay. We are looking forward to your next visit. With best regards Yours Mercure Dortmund Messe & Kongress

AccorHotels certified review
Anonymous Friends - 17/12/2015

Great service, and lively facilities

TripAdvisor review
Gwen D Friends getaway - 23/10/2015
« Ideal location for Dortmund International dog show »

Excellent location with easy access from the motorway system. Free parking and just a short walk to the exhibition halls. Friendly staff clean well maintained rooms. Was just surprised that a 4 star hotel only had a buffet restaurant - I expected an a la carte or bar snacks as well. This was my only grouse on an otherwise excellent 4 day stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwen, we thank you for your stay and your positive feedback. We also thank you for comment concerning our Restaurant. We are already thinking about an alternative. Looking forward to your next stay. Best regards

AccorHotels certified review
Anonymous Couples - 11/10/2015

alles i.O.

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