ibis São Bernardo Hotel 3 stars

Customer review rating 4.4/5 1,759 reviews
ibis São Bernardo
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Room 1

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Children's age
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Hotel extras

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  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed. 50.00 BRL
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis São Bernardo

Praca Samuel Sabattini
230
09750700
09750700
são bernardo do campo
brazil

Tel: +551143807210

Fax: (+55)1143807210

Contact email

Check-in from 12h00

Check out up to 12h00

  • By train

    RODOVIARIA At 1km / 0.62 miles

GPS :-23.692774, -46.55184

Our accommodations

Standard Apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

1 double bed + 1 single armchair

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Apartment with twin beds

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Regional

Restaurant serving delicious breakfast, varied lunch buffet and dinner. As well as a full feijoada and live samba on Saturdays, we also have a 24-hour bar with ibis Happy Hour every Thursday from 7pm until 10:30pm.

BAR 24 HORAS

Photo non contractuelle / Strictly non binding

24-hour ibis bar with ibis Happy Hour every Thursday from 7pm until 10:30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Bernardo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,759 reviews

Good budget hotel

Customer review rating 4.4/5

Anonymous Business - 22/04/2019 AccorHotels certified review

Fast check in / check out Over budget

Dear Roberson, We appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive your visit very soon. Kind Regards, Erica Murase Duty Manager

I was robbed at the hotel

Customer review rating 4.4/5

Cezary Business - 13/04/2019 AccorHotels certified review

My credit card has been scanned. I was robbed at the hotel

Excelent

Customer review rating 4.4/5

Eduardo T. Business - 14/03/2019 AccorHotels certified review

People! Very good people/service!! Reception, restaurant, breakfast..... One of the best!!!

Dear Eduardo, Thank you for registering your experience at Ibis Sao Bernardo do Campo. We are glad to have found your hosting good with us. We hope to welcome you again for more moments like this. Sincerely, Tabata P. Carvalho Guest Relation

All was well except the ṕrice of car parking

Customer review rating 4.4/5

Dalibor B. Couples - 13/03/2019 AccorHotels certified review

I was satisfyed except the high price of the car parking. There was also small problem with switching one light inside the room close the area of the frigo-bar. Could not find the switch for that light.

Dear Dalibor, Thank you for registering your experience at Ibis Sao Bernardo do Campo. We are glad to have found your hosting good with us. We registered our apology for any problem that occurred in your lodging, I went to the responsible manager to not happen anymore. We hope to see you soon so we can offer you a lodging that exceeds your expectations. Sincerely, Tabata P. Carvalho Guest Relation

Satisfied

Customer review rating 4.4/5

Anonymous Families - 07/03/2019 AccorHotels certified review

My only comment is that the fire alarm was actionated on Saturday due to an emergency maintainance. At the time of the alarm rung, I was the lobby and had to ask what was happening. Staff did not antecipate to inform that it would happen.

Looking for my lost belongings

Customer review rating 4.4/5

Daniel M. D. V. Business - 03/03/2019 AccorHotels certified review

I've lost my wallet with documents and money and I'm still awaiting for supporting from the hotel. I really would like to have a proper support from iBIS as I'm sure it is possible through the CCTV.

Agréable

Customer review rating 4.4/5

Anonymous Business - 17/02/2019 AccorHotels certified review

4 nights for business trip

Dear Aurelien Thank you for registering your experience at Ibis São Bernardo do Campo. We are glad to have found your hosting good with us. We hope to welcome you again for more moments like this. Sincerely, Tabata P. Carvalho Guest Relation

Ok

Customer review rating 4.4/5

Guilherme Business - 12/02/2019 AccorHotels certified review

Normal

Too much noisy in the lobby when I stayed

Customer review rating 4.4/5

Manuel Business - 03/02/2019 AccorHotels certified review

They had a loud music in the lobby.

Dear Manuel, Thank you for registering your experience at Ibis Sao Bernardo do Campo. We recorded our apology for the hassle with the music in the lobby. It was probably one day we had happy hour. We look forward to welcoming you again so we can offer you a lodging that exceeds your expectations. Sincerely Márcia Cristina Bonilha Guest Experience Coordinator
Customer review rating 4.4/5

Bruno Business - 21/12/2018 AccorHotels certified review

Perfect

Prezado Bruno Agradecemos por registrar sua experiência no Ibis São Bernardo do Campo. Ficamos felizes por considerar ótima a sua hospedagem conosco. Esperamos recebê-lo novamente para mais momentos como este. Cordialmente. Márcia Cristina Bonilha Coordenadora Guest Experience Sincerely,

Nice and comfortable

Customer review rating 4.4/5

Lucie A. A. Friends - 10/12/2018 AccorHotels certified review

the beds are comfy, room could be bigger, in the bathroom I recommend to fill the gaps between the wall and the crystal of the shower corner - the water escapes outside. Also the door of the shower are closing when you want to get out, it is uncomfortable to have to hold them open. The staff at the reception should be able to speak English or Spanish at least. We had a problems with the communication, luckily we had a friend that spoke Portuguese.

Dear A. Jimenez C., We very much appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK

Customer review rating 4.4/5

Tatiana Business - 18/11/2018 AccorHotels certified review

The main issue is about the breakfast, lots of people everyday, no place to seat sometimes and the food/coffee are not replaced quikly, its been like this since last month and sometimes, despite paying for it, I just gave up to wait.

was OK

Customer review rating 4.4/5

Dan Business - 15/11/2018 AccorHotels certified review

It was just OK. Not great not bad.

Dear Daniel Ivan Villalobos F., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Breakfast area is too small for the hotel size.

Customer review rating 4.4/5

Anonymous Business - 15/11/2018 AccorHotels certified review

Breakfast area is too small for the hotel size.

Dear Robson Alves C., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean room, great breakfast

Customer review rating 4.4/5

João R. Business - 06/11/2018 AccorHotels certified review

Very good accommodations, and great breakfast in the morning. On the other hand, the valet service, was not good at all - slow and not organized.

Dear Joao Paulo Schinetzler R., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ok

Customer review rating 4.4/5

Anonymous Business - 04/10/2018 AccorHotels certified review

decor was great - but service needs to be better. the little things make the difference and need some attention to make this hotel better than a budget hotel.

Dear Samantha M., Thank you for taking the time to tell us about your experience at the ibis São Bernardo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very comfortable, nice room, and nice staff

Customer review rating 4.4/5

Anonymous Families - 02/10/2018 AccorHotels certified review

It was fine, nice personnel.

Dear Martin George W., We very much appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Uncomfortable beds/ poor on travel kit for guest

Customer review rating 4.4/5

Eliane P. Families - 22/08/2018 AccorHotels certified review

I could not sleep good. The bed are uncomfortable. Also, the hotel doesn't provide any travel kit for the guest. Poor quality for the price that I paid. I was expecting more for a Ibis hotel specially for the location that they are at.

Hospitality, cordiality and professionalism

Customer review rating 4.4/5

Reginaldo B. Business - 21/08/2018 AccorHotels certified review

I was extremely well received by the staff. Very hospitable and cordial. Either at reception or at the bar and restaurant the staff was very professional. I would only note that at times, the reception desk seemed short of hands.

Dear Reginado B., We very much appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Roberto J. P. Families - 14/08/2018 AccorHotels certified review

Dentro do esperado.

Prezado Roberto, Agradecemos por registrar sua experiência no Ibis São Bernardo do Campo. Ficamos felizes por ter considerado ótima a sua hospedagem conosco! Esperamos recebê-lo novamente para mais momentos como este. Cordialmente. Márcia Cristina Bonilha Coordenadora Guest Experience
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