Hotel - ibis São Bernardo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Bernardo Hotel

4.4/5 1,228 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 169.00 BRL Non member rate
From 160.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed. 50  BRL
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Ironing room

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
See all services

Hotel location

Our rooms

  • 200 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,228 reviews

Our guest reviews for ibis São Bernardo

100% genuine reviews from our guests

Find out more
João R. Business - 06/11/2018 AccorHotels certified review
« Clean room, great breakfast »

Very good accommodations, and great breakfast in the morning. On the other hand, the valet service, was not good at all - slow and not organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao Paulo Schinetzler R., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 04/10/2018 AccorHotels certified review
« ok »

decor was great - but service needs to be better. the little things make the difference and need some attention to make this hotel better than a budget hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha M., Thank you for taking the time to tell us about your experience at the ibis São Bernardo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 02/10/2018 AccorHotels certified review
« Very comfortable, nice room, and nice staff »

It was fine, nice personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin George W., We very much appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Eliane P. Families - 22/08/2018 AccorHotels certified review
« Uncomfortable beds/ poor on travel kit for guest »

I could not sleep good. The bed are uncomfortable. Also, the hotel doesn't provide any travel kit for the guest. Poor quality for the price that I paid. I was expecting more for a Ibis hotel specially for the location that they are at.

Reginaldo B. Business - 21/08/2018 AccorHotels certified review
« Hospitality, cordiality and professionalism »

I was extremely well received by the staff. Very hospitable and cordial. Either at reception or at the bar and restaurant the staff was very professional. I would only note that at times, the reception desk seemed short of hands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reginado B., We very much appreciate your comments regarding your stay at the ibis São Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Roberto J. P. Families - 14/08/2018 AccorHotels certified review

Dentro do esperado.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Roberto, Agradecemos por registrar sua experiência no Ibis São Bernardo do Campo. Ficamos felizes por ter considerado ótima a sua hospedagem conosco! Esperamos recebê-lo novamente para mais momentos como este. Cordialmente. Márcia Cristina Bonilha Coordenadora Guest Experience

Bruce Business - 08/07/2018 AccorHotels certified review
« Major water problems during my stay. »

I arrived at around 10pm after a long day at work and 3 hour drive. I wanted nothing more than a hot shower and to go to bed. Basic expectations of a hotel. When I got to the room, there was no hot water. I called reception and was told there was a technical problem that should be fixed shortly. I waited about 30 minutes. Still no hot water. I finally told a very short cold shower and went to bed. In the morning there was hot water, but there was no water to flush the toilet. The room was ok, but the water problems completely disappointed me and ruined my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, Thank you for registering your experience at ibis São Bernardo do Campo. We have apologized for the inconvenience! We really had an operational problem that affected the hotel. We know we have opportunities for improvement and every team will be involved so that failures like these do not recur. We hope to have the opportunity to welcome you again so we can offer you a lodging that exceeds your expectations. Sincerely. Márcia Cristina Bonilha Guest Experience Coordinator

Raquel S. Families - 02/07/2018 AccorHotels certified review
« Cômodo »

Atende as expectativas dentro do valor proposto

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Raquel Agradecemos por registrar sua experiência no Ibis São Bernardo do Campo. Ficamos felizes por considerar boa a sua hospedagem conosco ! Esperamos recebê-lo novamente para mais momentos como este. Cordialmente. Márcia Cristina Bonilha Coordenadora Guest Experience

Jay Business - 22/06/2018 AccorHotels certified review
« Very bad experience!非常糟糕的住宿体验! »

Most of the receptions can not speak English, some can not understand just said yes or no, there are many misunderstandings. And the room price and conditions also differ freely from time to time. It is terrible! 前台部分不会说英语,很多误解。房间价格也不确定,一会说这个价,一会又要保持预订时的价格。很糟糕的酒店!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay Thank you for registering your experience at Ibis Sao Bernardo do Campo. We apologize for these inconveniences. We know that we have opportunities for improvement and every team will be involved so that failures do not recur. Sincerely Márcia Cristina Bonilha Guest Experience Coordinator

Mauricio C. Business - 06/04/2018 AccorHotels certified review
« Estadia Tranquila »

Idem acima

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Mauricio, Agradecemos por registrar sua experiência no Ibis São Bernardo do Campo. Ficamos felizes por considerar ótima a sua hospedagem conosco. Esperamos recebê-lo novamente para mais momentos como este. Cordialmente. Márcia Cristina Bonilha Coordenadora Guest Experience

Sdg Business - 01/04/2018 AccorHotels certified review
« Missing basics for business travelers »

The hotel is new, clean, good looking, and has a nice breakfast. However, it lacks some basic items for business travelers such as USB outlet and in-room iron and iron table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sedrik, Thank you for registering your experience at Ibis Sao Bernardo do Campo. We are happy to consider your hosting with us as good. Regarding your comment about the socket and the iron, I will leave as a suggestion to improve our services. We hope to welcome you again to offer a lodging that exceeds your expectations. Sincerely. Márcia Cristina Bonilha Guest Experience Coordinator

Matheus H. S. Couples - 13/03/2018 AccorHotels certified review
« Good stay »

Was very nice, completely cleary room, the receptionist was very professional, however I just stay for a few hours and I do not think was fair pay a full-time​.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matheus, Thank you for registering your experience at Ibis Sao Bernardo do Campo. We are happy to consider your hosting with us as good. We hope to welcome you again to offer a lodging that exceeds your expectations. Sincerely. Márcia Cristina Bonilha Guest Experience Coordinator

Fru Business - 09/03/2018 AccorHotels certified review
« strong sewer smell »

Everything was fine except for the strong sewer smell in the bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fernando, Thank you for registering your experience at Ibis Sao Bernardo do Campo. Regarding your comment about the odor in the bathroom, we have registered our apology for any inconvenience. We know we have opportunities for improvement and every team will be involved so that failures like these do not recur. We hope to welcome you again for a stay that exceeds your expectations. Sincerely, Márcia Cristina Bonilha Guest Experience Coordinator

Thiago M. Business - 18/12/2017 AccorHotels certified review

It was pretty intersting, the room was very cool and new as well, I'm very pleased

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Thiago, Gostaríamos de agradecer o retorno da sua hospedagem. Seus comentários serão compartilhados com nossa equipe para aperfeiçoarmos ainda mais nossos serviços. Estou a disposição para futuras hospedagens. Atenciosamente, Alisson Ferrari Coordenador Guest Experience .

Marisa Business - 15/12/2017 AccorHotels certified review
« survey »

great

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Marisa Gostaríamos de agradecer o retorno da sua hospedagem. Seus comentários serão compartilhados com nossa equipe para aperfeiçoarmos ainda mais nossos serviços. Estou a disposição para futuras hospedagens. Atenciosamente, Alisson Ferrari Coordenador Guest Experience .

Ailton Business - 24/11/2017 AccorHotels certified review
« Good. »

The hotel in general is very nice, but in this last stay the room I was allocated had a very strong smell of sewage in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Ailton, Gostaríamos de agradecer o retorno da sua hospedagem. Seus comentários serão compartilhados com nossa equipe para aperfeiçoarmos ainda mais nossos serviços. Estou a disposição para futuras hospedagens. Atenciosamente, Alisson Ferrari Coordenador Guest Experience

Igor Business - 20/11/2017 AccorHotels certified review
« Excellent cost/benefit ratio. Beautiful modernist decoration. Lack of room service. »

Very nice, neat, and comfortable accommodations with modern decoration. However, there was no room service, the refrigerator was empty and there were no snacks at all in the . If I wanted anything I had to go all the way down to the reception and take it to my room by my self. Overall, my staying was very satisfactory. I recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Igor, Gostaríamos de agradecer o retorno da sua hospedagem. Seus comentários serão compartilhados com nossa equipe para aperfeiçoarmos ainda mais nossos serviços. Estou a disposição para futuras hospedagens. Atenciosamente, Alisson Ferrari Coordenador Guest Experience

Jg Business - 22/10/2017 AccorHotels certified review
« Business trip in São Beenardo »

Great staff and accommodations, convenient hotel with clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesse G., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisson Ferrari Coordenador Guest Experience

Douglas Business - 09/10/2017 AccorHotels certified review
« Pillows should be better »

One pillow was not enough Two pillows were too much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas B., We very much appreciate your comments regarding your stay at the ibis Sao Bernardo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Alisson Ferrari Coordenador Guest Experience

Luiz Families - 29/09/2017 AccorHotels certified review
« hOTEL NOVO »

HOTEL NOVO COM DEFICIENCIAS.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Luiz, Gostaríamos de agradecer o retorno da sua hospedagem. Seus comentários serão compartilhados com nossa equipe para aperfeiçoarmos ainda mais nossos serviços. Poderia relatar no email h9… o ocorrido em sua estada para que possamos avaliar os pontos de melhoria. Caso necessite estaremos sempre a disposição. Atenciosamente, Alisson Ferrari Coordenador Guest Experience

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 169.00 BRL Non member rate
From 160.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates