SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.3/5 2,471 reviews

Best price
guarantee
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

Our accommodation(s)

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone
Fax +64 9 379 1861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,471 reviews

TripAdvisor Rating  4.0/5  301 reviews

Weekend break

TripAdvisor rating 5.0/5

GregoryDB24 Families - TripAdvisor review

Had an amazing weekend with my daughters, the service was amazing, the location was great. Staff very attentive,

Enjoyable nights stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Just a quick getaway which we totally enjoyed relaxing.

Dear Mrs. Leanne L., Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your quick getaway and found it to be a relaxing experience. If you ever feel the need for another escape, we'd love to welcome you back for another enjoyable stay. Should you have any special requests or preferences for your next visit, please feel free to let us know. We look forward to hosting you again soon! Ilaria Reception So/ Auckland

Good stay

Customer review rating 4.5/5

Hannah Friends - Confirmed reviews ALL

It was a convenient location to everywhere we needed to go over the weekend. The room itself was nice and the complimentary minibar was also a nice touch.

Dear Mrs. Hannah J. Thank you for taking the time to share your experience with us! We're very happy to hear that our convenient location made it easy for you to explore and enjoy your weekend. It's great to know that you found the room to be comfortable and that you appreciated the complimentary minibar – we're glad it added a special touch to your stay. If your travels bring you back to the area, we'd love to welcome you for another enjoyable experience. Don't hesitate to reach out if there's anything we can do to make your next stay even better! Ilaria Receptionist So/ Auckland

Awesome Hotel

Customer review rating 5.0/5

Helen R. Solo - Confirmed reviews ALL

Sooooooo Comfortable. The room was lovely, staff were delightful and the coffee from Javalab outstanding!

Dear Mrs. Helen R., We are absolutely delighted to read your glowing review! Thank you so much for taking the time to share your experience with us. It brings us immense joy to hear that you found your stay with us to be very comfortable! Creating a cozy and welcoming atmosphere for our guests is always our top priority, and we're thrilled that you felt right at home in our lovely rooms and also enjoyed coffee from Javalab! Your kind words about our staff mean the world to us. We'll be sure to pass along your compliments to the team! Thank you once again for choosing to stay with us and for sharing your fantastic feedback. We can't wait to welcome you back for another memorable stay! Warm regards, Ilaria Receptionist So/ Auckland

Brilliant Hotel

Customer review rating 4.5/5

Martina R. Families - Confirmed reviews ALL

Loved it. Will return. Great staff - ultra friendly. Fabulous facilities. Perfect location. Even a complimentary mini bar snacks which were top end. My daughter loved that. Room was large. Comfortable bed/pillows. Everything was fantastic. I cannot complain.

Dear Mrs. Martina R., Thank you so much for your fantastic review! We're thrilled to hear that you loved your stay with us and that you're planning to return. It's wonderful to know that you found our staff to be ultra-friendly and you enjoyed our fabulous facilities and found our location to be perfect for your needs. It's fantastic to hear that your daughter loved the complimentary mini-bar snacks because we aim to please guests of all ages, and it's always a joy to know that we've made a young guest's stay extra special. Thank you for your kind words. We're over the moon that everything met or exceeded your expectations. We truly appreciate your feedback and can't wait to welcome you back for another fantastic stay! Warm regards, Ilaria Receptionist So/ Auckland

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Other web-users rate our hotel

  • 491 reviews 9/10 Location
  • 1,277 reviews 7.7/10 Room
  • 1,247 reviews 8.3/10 Service
  • 11 reviews 5.6/10 WiFi
  • 437 reviews 8.6/10 Vibe
  • 429 reviews 7.2/10 Food
  • 283 reviews 6.7/10 Bar
  • 251 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.