- Keep your ears peeled for sensational mixes of musical genres at HI-SO
- Club Signature lounge (opening 31st Mar 2019) is exclusive to SO Club and Suite guests.
- Choice of design element of Liquid, Vapour or Solid accommodation rooms
- If you're into Wellness, SO Well opens 1st Mar 2019 with a whole floor dedicated for you!
Services in the hotel and nearby
Services and practical information
Paying- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
- Parking
- Public indoor parking (Paying)
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Babysitting on request
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- AUCKLAND AIRPORT
- Languages spoken at the hotel
- English
- Reception open 24 hours a day
- Laundry
- Dry cleaning / Ironing
- Shoe shine machine
- Currency exchange
- Porter
- Concierge
Hotel location
67 Customs St
Auckland Central
1010
AUCKLAND
NEW ZEALAND
- AUCKLAND AIRPORT At 20km / 12.43 miles - Shuttle paying
- FERRY TERMINAL At 0.5km / 0.31 miles
- BRITOMART ATATION At 0.2km / 0.12 miles
GPS : -36.845421, 174.768507
Our rooms
Using Auckland's volcanic origin as inspiration, our hotel rooms are design masterpieces with all the modern technologies needed to keep you connected.
- 130 rooms
- 100% non-smoking hotel
- 6 rooms for people with reduced mobility
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars

- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
Discover the art of French cuisine reimagined by our So passionate team of chefs. Feast your eyes and appetite on the breathtaking vistas, the perfect match for the elegant creations by our renowned Head Chef.
Your meetings and events

Our meeting rooms
- Number of meeting rooms: 5
- Maximum size: 200 m²
- Maximum capacity: 150
- Maximum banquet capacity: 120
Dear Beverley T., We very much appreciate your comments regarding your stay at the SO/ Auckland. The view from HISO is amazing and we will look into opening this area a bit earlier. I am please to hear you had a wonderful stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Brittany E., We are truly honoured to have shared this special time with you. I am pleased to hear that our team gave you an amazing experience at SO/ Auckland. I will be sure to share your kind words. Wishing you and your husband a lifetime of love and happiness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Nino , We very much appreciate your comments regarding your stay at the SO/ Auckland. I am pleased to hear the our Duty Manager assisted you with moving to another room. Our facilities are not far from being opened and i am sure you will enjoy them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Kohei Anthony W., We very much appreciate your comments regarding your stay at the SO/ Auckland. Our design is indeed artistic, fun and different (in a good kind of way, we think). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate