Hotel - SO/ Auckland
So Sofitel Hotel So Sofitel Hotel

SO/ Auckland Hotel

4.0/5 18 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AUCKLAND AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Using Auckland's volcanic origin as inspiration, our hotel rooms are design masterpieces with all the modern technologies needed to keep you connected.

  • 130 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for SO/ Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 18 reviews
Solo travel - 05/12/2018 TripAdvisor review
« Establishment Phase..... »

This will be a great hotel once completed. Styling is great as dosent feel like a typical chain hotel. I felt staff uniforms were too casual especially the concierge guys. Staff were welcoming and attentive similar to the welcome you get at top resorts but perhaps need to be careful not to “try too hard”. Servicing of rooms and turndown were inconsistent but again probably still settling in. A big bugbear for me was no availability for dining when staying in-house, simply booked out. Cafe section not open yet so only option was go elsewhere. I had one breakfast omelette which was a dry average effort. Would I stay again, YES but probably only one more time to see if things really tighten up after a few months practice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HayseedSays, Thank you for your review and for recognizing the welcoming and attentive staff. We are still in our early days of opening and I'm guessing it was our excitement coming through, but we'll remind the team to be natural and not try too hard. I'm sorry that Harbour Society was fully booked when you were wanting to dine. We do recommend guests book ahead to ensure they don't miss out. With Michelin starred chef Marc de Passorio at the held, the restaurant is popular and I hope you get to experience his food on your next trip. Feel free to contact me directly and I can ensure you receive a nice table next time. Kind regards, Stephen Gould SO GM Email: Stephen.Gould@accor.com

Friends getaway - 27/11/2018 TripAdvisor review
« Almost there! »

I love the concept of the hotel and the staff were so friendly and welcoming. The only thing that let it down was one of the rooms i have booked was covered in dust, we could run our hands over the surfaces and leave a clear mark and be covered in dust and light fittings/ paint was quite noticeably scratched.

Our hotel has responded to the review
Our hotel has responded to the review

Dear megancovell, Thank you for the positive rating on TripAdvisor and for acknowledging the friendly and welcoming staff. You are our first ever post on this forum and I'm sure that you'll see us go from strength to strength in the coming weeks, months and years. Our Neat & Tidy team (Housekeeping) have been working overtime to ensure all surfaces are clean and shiny and I know you'll see that effort shine through the next time you visit. Please drop me a line if you have some travel dates in mind. We'd love to have you back at SO/ Auckland once again. Kind regards from SO, Stephen Gould SO GM

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