WIFI/Internet Access- Keep your ears peeled for sensational mixes of musical genres at HI-SO
- Club Signature lounge (opening 31st Mar 2019) is exclusive to SO Club and Suite guests.
- Choice of design element of Liquid, Vapour or Solid accommodation rooms
- If you're into Wellness, SO Well opens 1st Mar 2019 with a whole floor dedicated for you!
Services in the hotel and nearby
Services and practical information
Paying- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
- Parking
- Public indoor parking (Paying)
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Babysitting on request
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- AUCKLAND AIRPORT
- Languages spoken at the hotel
- English
- Reception open 24 hours a day
- Laundry
- Dry cleaning / Ironing
- Shoe shine machine
- Currency exchange
- Porter
- Concierge
Hotel location
67 Customs St
Auckland Central
1010
AUCKLAND
NEW ZEALAND
- AUCKLAND AIRPORT At 20km / 12.43 miles - Shuttle paying
- FERRY TERMINAL At 0.5km / 0.31 miles
- BRITOMART ATATION At 0.2km / 0.12 miles
GPS : -36.845421, 174.768507
Our rooms
Using Auckland's volcanic origin as inspiration, our hotel rooms are design masterpieces with all the modern technologies needed to keep you connected.
SO COZY, 1 King Bed, City or Harbour Views
30 SQM/323 SQFT Choice of design theme of Liquid, Vapour or Solid, subject to availability complimentary non-alcoholic minibar, Wi-Fi, HIS & HERS luxury Verité bathroom amenities, Sofitel MyBed, separate rain shower & bath, 49" TV, Nespresso machine
SO COZY, 2 Single Beds, City or Harbour Views
35 SQM/377 SQFT Choice of design theme of Liquid, Vapour or Solid, subject to availability complimentary non-alcoholic minibar, Wi-Fi, HIS & HERS luxury Verité bathroom amenities, Sofitel MyBed, separate rain shower & bath, 49" TV, Nespresso machine
SO COMFY, 1 King Bed, City or Harbour View
35 SQM / 377 SQFT, Choice of design theme of Liquid (vapour or solid, subject to availability), Sofitel MyBed, Bathtub & Rainshower, HIS & HERS Verité Spa Bath Amenities, 49" TV, Complimentary non-alcoholic Mini-Bar, Nespresso Coffee Machine.
SO CLUB, Club Signature Access, 1 King Bed, Harbour Views
38 SQM/409 SQFT Solid design theme, separate lounge from bedroom, private balcony, complimentary non-alcoholic minibar, Wi-Fi, HIS & HERS luxury Verité bathroom amenities, Sofitel MyBed, separate rain shower & bath, 49"TV, Nespresso machine
SO SUITE, Club Signature Access, 1 King Bed, City and Harbour Views
43 SQM/462 SQFT Studio Suite with separate lounge from bedroom, private balcony, complimentary non-alcoholic minibar, Wi-Fi, HIS & HERS luxury Verité bathroom amenities, Sofitel MyBed, separate rain shower & bath, 49" TV, Nespresso machine
- 130 rooms
- 100% non-smoking hotel
- 6 rooms for people with reduced mobility
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Discover the art of French cuisine reimagined by our So passionate team of chefs. Feast your eyes and appetite on the breathtaking vistas, the perfect match for the elegant creations by our renowned Head Chef.
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- Sun
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Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.
- Mon
- Tue
- Wed
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- Sun
- Mon
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- Wed
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- Sun
The stylish and playful MIXO serves up great drinks and tunes
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
Elevate your status in Auckland's hottest sky high rooftop bar. Pose with your friends for Instagram worthy shots of the harbour. Socialise on our outdoor terrace or up the fun factor with a private booth.
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 5
- Maximum size: 200 m²
- Maximum capacity: 150
- Maximum banquet capacity: 120
Dear Beverley T., We very much appreciate your comments regarding your stay at the SO/ Auckland. The view from HISO is amazing and we will look into opening this area a bit earlier. I am please to hear you had a wonderful stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Brittany E., We are truly honoured to have shared this special time with you. I am pleased to hear that our team gave you an amazing experience at SO/ Auckland. I will be sure to share your kind words. Wishing you and your husband a lifetime of love and happiness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Nino , We very much appreciate your comments regarding your stay at the SO/ Auckland. I am pleased to hear the our Duty Manager assisted you with moving to another room. Our facilities are not far from being opened and i am sure you will enjoy them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Kohei Anthony W., We very much appreciate your comments regarding your stay at the SO/ Auckland. Our design is indeed artistic, fun and different (in a good kind of way, we think). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Ben, We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Jonathan, We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Sharon , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. We are indeed funky, fun and different (in a good kind of way, we think). We will surely review the inroom amenities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Deborah , We very much appreciate your comments regarding your stay at the SO/ Auckland. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback that we can improve and maintain the high standards in which we pride ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Larissa H., Thank you for highlighting our team's assistance. At the same time, we are sorry we did not have the facilities up and running. We expect to receive this in early March. I understand the options we provide may not be ideal for some, we hope to entice you to return to SO/. Once again we appreciate your comments, we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Jamie , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Margaret , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also hope you enjoyed the transfer to the next hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Shane , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Judith , We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Emil , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. Your comments about Viktoria will be shared with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Thomas W., We very much appreciate your comments regarding your stay at the SO/ Auckland. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Louise , Thank you for your review and I am sorry we did not meet your expectations on your visit. It is early days and whilst this is no excuse for a less than perfect stay, it does mean we are very open to improvement and encourage feedback from our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
Dear Agaraj G., We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I am so pleased to hear our concierge made you feel at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Hemraj - Just Say So Manager +64 (0)27…
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
