Hotel - Mercure Hotel Berlin Wittenbergplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Wittenbergplatz

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4.5/5 445 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:30
    • Opening hours : Week-end 6:30-22:30

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony.All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

  • 183 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 1,604 reviews

Our guest reviews for Mercure Hotel Berlin Wittenbergplatz

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 445 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Fleet O. T. Friends - 19/06/2018
« Enjoyable stay »

Very comfortable hotel in a good location with easy access to the U-Bahn. Reception staff were very helpful. Good choice of places to eat and drink nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Mike Solo - 18/06/2018
« Nice and clean room. Very friendly stuff. »

All very good, the locations also good, apart from two points: 1) I would expecte the wifi to be free. Charging any amount (however small) on top of 100+/night stay for the wifi seems unreasonable 2) The lady photos above the bed and in the bathroom are a bit freaky. I din't mind, but, it definatelly doesn't improve the place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You claim that the wifi is not free of charge. But it is free of charge. There is just a small amount if you like to use the high speed wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

TripAdvisor review
Business - 18/06/2018
« Top Hotel In Berlin City Centre »

If travelling for business and looking for a hotel in Berlin City Centre you cannot get anything wrong here. Also for tourists it would be a great place to stay. Clean, silent, comfy, great rooms and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hstollber, thank you so much for sharing your wonderful review here at Tripadvisor. It was a pleasure for us to host you in our Mercure Hotel and we look forward to welcome you soon again. Greetings from Berlin. H. Berg -General Manager-

AccorHotels certified review
Francesca Business - 12/06/2018
« Good! But could have been even better (see below) »

Great location, clean rooms, most of the staff friendly and helpful in general. Only one odd occurrence: When we asked about late check-out the reaction of the staff was strangely emphatic, by which I mean rude, lengthy, and aggressively repetitive (a single, polite 'no' would have been fine!). Perhaps some issue needs to be resolved between the chain and the Wittenbergplatz branch? Aside from that, it was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

AccorHotels certified review
Bjarne G. Business - 12/06/2018
« Perfect »

I can absolutely recommend this hotel. Situated right next to KaDeWe. 3 restaurants together with the hotel (+ KaDeWe of course), modern hotel, friendly staff, quick and swift in/out checking and a really good breakfast. Parking in the street or at KaDeWe only few hundred meters away. Comfortable room with large new TV and effective AC (nice when it's 33 degrees C in Berlin). Been staying at Mercure Berlin Wittenbergplatz several times as business travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
M.itamar Couples - 10/06/2018
« Great Hotel »

Great Hotel Very clean and centered Delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we can see you are not satisfied with the check in and the friendliness of our staff at the reception. Can you give us a comment what happend so that we can understand the situation? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Daniel S. Business - 07/06/2018
« Good stay yet again »

My stay with Mercure is always consistent and pleasant. Thank you. I will come again. I do wish though that some food would be available in the late hours, as sometimes when on business you don't have a chance to eat and it can be difficult to find food after 11pm in the area D

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please alow us some questions. We offer a small range of food up to 10.30 pm and after that some 24 hour dishes. At what time (and day) you did not get any food? Also with the breakfast you are not satisfied. Did you miss some specials? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

TripAdvisor review
Couples - 07/06/2018
« Great Vacation »

Central hotel, close to the train station. The hotel is very clean, comfortable, very good breakfast. Great service. You need there everyting you need. This is my second time in this hotel and i am sure be back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear gil700, thank you very much for sharing your kind review here at Tripadvisor. We look forard to host you soon again. Greetings from Berlin. H. Berg -General Manager-

AccorHotels certified review
G. Solo - 05/06/2018

This is my second time in your hotel and I will be back again. Very clean hotel. The service is great. Good breakfast. Thank you very much :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
J M. Business - 04/06/2018
« won’t choose THIS hotel again »

Worse check-in experience ever! I was waiting in the line, and a person just cut in right in front of me as if I had not existed. Acturally encountered the same situation in the morning on the same day when I was checking out at the hotel Neptun in Warnemünde. Anyway so I asked the staff “where is the check-in line? And why that person cut in and you didn’t stop him?”. Guess what she said? “Oh, he just has some small questions to ask”, “oh, he is old. ..., “oh, he is sick”. ...I mean instead of saying “oh I’m sorry but I didn’t see you”, which could have been another “excuse”, she just gave me three “excuses” without blinking her eyes, which treated me feel like an idiot! Well, when I say “excuse”, I actually mean “l*e”. So I told her I encountered same situation in the morning and all that the staff at the hotel Neptun did was giving me a very sorry smile and saying “I’m really sorry this happened”, and I said “that’s ok”. Who would blame a staff who sincerely said “sorry” to you? So a short word, I was extremely disappointed with this staff at Mercure and highly doubted about the employee training program. The only reason I gave a 3 out of 10 is because 1). The location is very convenient. Right next to a subway station and the shopping department KaDeWe; 2). When I was checking out, the staff was super friendly. With similar money I will choose Crowne Plaza nearby again, which I did before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jun M., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

AccorHotels certified review
Kitiya T. Couples - 04/06/2018
« Great hotel in central Berlin »

Good, clean, nice staffs, nice breakfast & great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Margaret Couples - 03/06/2018
« Great location »

This Mercure hotel was recommended due its location near ti eateries & the uBahn which is so efficient for getting around Berlin easily. The front of house staff were always friendly & helpful. Our room though compact used the space very well and was very comfortable & clean. The buffet breakfast was very tasty with a good variety

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Sorina Couples - 29/05/2018
« Nice room with a view »

We stayed for one night, had a good breakfast and we enjoyed our stay overall . The only thing it could be improved is the communication between reception and cleaning staff, on the check out day we had 3 people knocking at our door for housekeeping .. before checkout time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Jorge Couples - 27/05/2018
« The room, amenities and location were perfect for the price »

I was in Europe two weeks and visited 5 different cities. This was by far my best hotel experience. New modern rooms with just the right amount of amenities and functionality. Excellent value hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Keith Couples - 27/05/2018
« Berlin Is Best! »

Beautiful, comfortable, very well designed hotel with the warmest of welcomes from the minute you walk in the door and Jonas on the Reception was the most welcoming of all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg Genral Manager

AccorHotels certified review
Steve Solo - 23/05/2018
« Great value »

Enjoyable stay and great service . Location was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Anonymous Couples - 19/05/2018

Very good location. Staff efficient & courteous. Hotel facilities adequate for the city as many cafes restaurants close by. Decor of hotel fresh & modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B. we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Anonymous Business - 18/05/2018
« Lovely hotel just the right size; very clean and welcoming. »

Excellent rooms, great location, terrific customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
James C. Solo - 15/05/2018
« I had a comfortable and enjoyable stay at the Mercure Wittenbergplatz. »

This was my third stay at the hotel, and it confirmed that I made the right decision. The location of the hotel is unbeatable, and the facilities are excellent. The cleaners do a terrific job in servicing the rooms, and the staff in reception and in the breakfast room are helpful and friendly. My only reservation is the price of breakfast, which seems too high. I would prefer a different breakfast option, in between your current high price and the small breakfast option. Perhaps a mid-range breakfast option, offering a cooked breakfast only would be a possibility?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we do offer a second brealkfast offer. Its a small breakfast with a Croissant and Coffee. May be this is the right option for you. Please ask about when you stay again in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

AccorHotels certified review
Michael Couples - 14/05/2018
« Great Room, Lovely Staff, Good Breakfast and a very enjoyable stay. »

Perfect location great size room, good housekeeping and a nice breakfast, will stay again when in Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

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