Hotel - Mercure Hotel Berlin Wittenbergplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Wittenbergplatz

4.5/5 503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:30
    • Opening hours : Week-end 6:30-22:30

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony.All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

  • 183 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 2,036 reviews

Our guest reviews for Mercure Hotel Berlin Wittenbergplatz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 20/09/2018 TripAdvisor review
« Stay in Berlin »

Very good situation, close to metro station, close to main shops and also not far from main cultural sites of Berlin.Creative decoration with a fine design. Excellent choice of teas for the breakfast amongst other good food products. Relatively calm.Quite long time before the room was cleaned, but very kind people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LionelSpack, thank you for staying in our Mercure Hotel and for sharing your kind review here at Tripadvisor. It would be a great pleasure for us to welcome you soon again. Greetings from Berlin. H. Berg -General Manager-

Anonymous Solo - 16/09/2018 AccorHotels certified review
« Great location »

Super location and modern hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Seb Solo - 16/09/2018 AccorHotels certified review
« Very nice stay »

The staff is amazing and very helpful, none of your demands are turning down, they always look at it. The room is spacious and confortable and the location is perfect and very central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Business - 15/09/2018 AccorHotels certified review
« Overall good experience within my expectations »

Normal, straight forward, nothing extraordinary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Adequate »

My suggestion would be to not have smokers hanging around the front door. Bad image on arrival and entrance lobby constantly stunk of smoke

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The area in front of the hotel belongs to the public area and is therefore not the property of the hotel. We can not pronounce prohibitions there We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Trev B. Business - 13/09/2018 AccorHotels certified review
« Mr. Trev Boudy »

Overall, pleased with the experience. Room was very clean and comfortable. The only issue I had was that I was promised a wake-up call at 4:45am on Tuesday September 11, and I never got the call, which made me nearly miss my flight. I asked twice for the assurance and confirmation that I would definitely receive the call and I was told "absolutely".

Jeremy I. D. Couples - 13/09/2018 AccorHotels certified review
« Great hotel, perfect location, very friendly staff »

My husband and I always stay here when we are in Berlin. We always feel at home, the rooms are well appointed and are very clean. The staff is very friendly and warm as well as attentive. We had a small issue with housekeeping not restocking shampoo and body wash during or stay but it was resolved after a few discussions with the front desk staff. It would take a lot of persuading to get me to stay at another hotel in Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy F., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the inconvenience about our housekeeping and we do our very best to train our staff and improve the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Mx010 Friends - 13/09/2018 AccorHotels certified review
« Pleasant stay »

I've stayed here before. I like the service and the fact that everything is quite new and works well. There is basically thing that annoyed me strongly: bedspreads and decoration pillows. Why does your hotel still use these (excessively unhygienic) bedspreads and decorational pillows ? We all know that other guests have laid their shoes and feet on those spreads the days before. And also the nicely colored decoration pillows are not washed daily for each new guest. So they collect dirt and bacteria. Unfortunatelly, housekeeping puts them on the bed where I put my head to rest. During our stay, we tried to "hide" the bedspreads and those yellow pillows by putting them far away in the smallest little corner of the room, but housekeeping put them back every day. Please don't do that anymore please. It is disgusting. I worked in the entertainment industry myself and we all know it: bedspreads and decorational pillows are the dirtiest things in a room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will forward you comment about the bedspreads and decoration pillows to our development department. At that time this items are a standard for our Fashion Hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Dik Couples - 13/09/2018 AccorHotels certified review
« Very helpful and pleasant »

We booked 2 nights earlier this year for a concert that unfortunately was cancelled upon arrival in the hotel. The staff was very helpful in finding a solution for the second night to shift to the recent concert date. This was very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Outstanding location and genuinely friendly staff »

I stayed for 5 nights over a weekend in early September. I’m a frequent guest in Accor hotels but have not visited this relatively new Mercure before. The location is truly excellent- easy to reach and surrounded by restaurants and shops. The welcome was very friendly and I should say that all the staff - housekeeping, breakfast and front desk - were helpful and friendly at all times. The interior design of the hotel is unusual and not all perfect - I found it a little creepy to have a huge face looking at me in the bedroom and bathroom and even in the shower, but I guess I got over it :-) The only problem with the bedroom was a tendency for the air con to let the room warm up too much in the early hours of the morning. Breakfast was very good and I really liked the small dishes of berries and fruit. The coffee from the machine seemed a little bland, and you might offer some slightly larger bowls for the regular cereals. All in all, it was a great stay and I’ll look forward to staying here much more in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Friends getaway - 13/09/2018 TripAdvisor review
« Short stay in Berlin »

Enjoy our stay at the Mercure always friendly staff . Reason why we stay 3 times at this hotel but again we are charged 10 euro per night for our little dog who is no bother at all for not even a dog bowl or a complimentary bone to justify the charge will think of changing our hotel next time !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roam138733, thank you very much for choosing our Mercure Hoitel the third time. As we also communicate accordingly, a pet costs EUR 10 per day. Rooms where an animal was placed must be cleaned with even more effort. As you know, many people have animal hair allergies. If you did not pay for the animal during your previous stay, this was our mistake. Be happy. It would be a great pleasure to be your hosts at your next visit to Berlin and send you the best regards. H. Berg -General Manager-

Anonymous Solo - 12/09/2018 AccorHotels certified review
« Delightful Hotel and Staffveryv »

Very nice stay. Only down side was dubious stains on the carpet by the bathroom door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zuchowsky, we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the stains on the carpet. That is our mistake that we did not see them before you arrived. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Siridean Couples - 12/09/2018 AccorHotels certified review
« great hotel, comfortable room and bed »

Other than the very weird and somewhat disturbing mural of the girl in the room and on the shower glass, the stay was excellent. Great food, clean rooms, quiet, great location and comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Penelope C. Couples - 12/09/2018 AccorHotels certified review
« P C. »

My bedroom was extremely comfortable, light and with a splendid view. My only problems were as follows: The air-conditioning became a little cold in the afternoon and I was not sure how to heighten it. Your bathroom and shower are amongst the best I have experienced in hotels. However I am elderly and have mobility problems. There was no rail of any kind that I could hold on to in the shower. The result was that, in spite of the excellence of the bathroom, I was unsafe when showering. I would definitely stay at your hotels again. Are they international? ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To answer your question: Our brand is international. We are part of the Accor Hotels. You will find us around the world. If you prefer you can stay in a handicaped friendly room when you visit us again. It is nearly the same than the regulare room but it is more safe when you use the shower. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Friends - 11/09/2018 AccorHotels certified review

Pleasant and memorble stay with Mercure Good location and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raman Sulaiman M., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Lilia Families - 10/09/2018 AccorHotels certified review
« cozy welcoming stylish »

felt at home, front office desk extremely helpful with any concerns and help the absolute low point was the cleaning...either too much (my own items like cups and non-trash were thrown away and teapots constantly taken away) or not enough (bathroom skipped often, vacuum irregular).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. During your long stay it was not possible to upgrade you because of our booking situation. Alle of our Proivilege Rooms are mostly confirmed. As we can see you are not happy with our staff during breakfast. All of them on every day are not friendly? We are wondering about your claim because we have lots of possitive comments about our friendliness. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Adolph Friends - 10/09/2018 AccorHotels certified review
« Excellent »

All was great from the room, cleanliness, service at the restaurant, bar, reception and all the employees were helpful and friendly. Excellent stay and great employees with a great product.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Yioula K. C. Business - 10/09/2018 AccorHotels certified review

Overall was great with the exception of the check-out procedure where their was a mess with my account and I did not get the invoices and receipts I needed. I tried to get these sorted the night before but the reception staff were not very helpful - a bit rude I can say. I had to do this in the morning before departure (at 03:00 am) which did not work out despite the great effort from the polite gentleman at the reception. As a result of this inconvenience I left the hotel late and arrived at the airport in delay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

-pem Business - 10/09/2018 AccorHotels certified review
« Good experience »

Everything worked great, but on the day of departure the cleaner wanted to come (twice) before check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Ilze Friends - 09/09/2018 AccorHotels certified review
« Comfortable stay »

Very good hotel location. The room was very comfortable and breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilze A., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

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