Hotel - Mercure Hotel Berlin Wittenbergplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Wittenbergplatz

4.5/5 533 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:30
    • Opening hours : Week-end 6:30-22:30

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony.All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

  • 183 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 2,260 reviews

Our guest reviews for Mercure Hotel Berlin Wittenbergplatz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 533 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alexander Business - 07/11/2018 AccorHotels certified review
« not good, not bad »

poor breakfast, dirty plates, average cleaning, hotel ***-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Gorgeous hotel and really helpful staff »

Amazing!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Natanel I. Solo - 06/11/2018 AccorHotels certified review
« Clean. Comfterbal and polite »

The hotel is at good standards of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natanel I., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Mario! Friends - 06/11/2018 AccorHotels certified review
« Nice and comfy room »

Room was elegant and comfortable, reception staff was helpful. Breakfast staff as well very pleasant, but selection could be slightly improved. Bar evening service could be nicer and the snack menu should be reconsidered from the base.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Adrien Couples - 05/11/2018 AccorHotels certified review
« Very good hotel well located »

Very nice hotel and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Jeremy P. Business - 05/11/2018 AccorHotels certified review
« friendly, relaxed hotel - convenient location, and good rooms »

Was not able to stay long, as only on brief overnight business trip, but very agreeable stay. Bar area had good evening vibe. Breakfast was good, but very busy around 8 am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Solo - 30/10/2018 AccorHotels certified review
« very good »

clean, enough spacious, reasonable price, nothing to complain. just the design of wallpaper (big human) was not my taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kosuke H., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Khun J. Solo - 30/10/2018 AccorHotels certified review
« A great hotel, in a fine location and with a great team »

Thanks to all the team at the Mercure, but especially GM Holger who was so committed to ensuring everything during my stay went well and easily. The hotel could not be in a better location - I walked everywhere and when I needed a train, it was a 90-second walk away. The room was clean, smart and well appointed and very comfy. When I had an issue with noise from a neighbouring room one night, it was resolved the next day and with no fuss. That is what so impressed me - this hotel takes the customer experience very seriously and will help out in any way they can. Also, for the rate I paid, it was great value and certainly better than some of the nearby properties I have stayed in the past. By this comparison - would I stay here again - an absolute Yes is my reply. This is a fine hotel. Thanks to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., thank you so much for your wonderful feedback here. I will share it with my team. I hope to see you again in Berlin or may be in Bangkok. :-) Greetings from Berlin. Holger

B. G. Business - 27/10/2018 AccorHotels certified review
« Very good, however »

I appreciate the great location, friendly staff. Internet quality & shower facility were disappointing however

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Linda C. Couples - 26/10/2018 AccorHotels certified review
« Well located, clean and good price point »

Great, it’s my second time staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda May Chun C., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

John Business - 24/10/2018 AccorHotels certified review
« Nice hotel, great location »

Nice comfortable room , bright and modern, spotless clean, pleasant staff, a great choise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Amanda Friends - 23/10/2018 AccorHotels certified review
« Lovely hotel in a perfect location »

We stayed here for 3 nights in October. When we first arrived I had my doubts about the location but it turned out to be perfect - the U Bahn was right outside and the tour bus stopped next to the KaDeWe. The hotel was lovely and our room was perfect for the two of us and spotlessly clean. Couldn’t fault our stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda W., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Couples - 23/10/2018 AccorHotels certified review
« Great »

Accommodation, food, staff were all great. Could have done with a firmer bed and pillows only.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please use the pillow menue in the room to find out your favorite pillow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Martina O. R. Couples - 20/10/2018 AccorHotels certified review
« Loved it very welcoming »

Very friendly at reception, modern clean lobby beautifull designed Fab smell in hotel In a lovely quaint area of Berlin with a choice of beautiful restaurants & subway across the street Perfect location . I would stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martina O R., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Mr. M. Couples - 20/10/2018 AccorHotels certified review
« Nice and modern hotel with polite and professional staff. »

We had a polite and professional welcome. The hotelroom is very good decorated and very clean. Though the hotel is in the middle of a busy area, the noise in the room is almost non-existing. The breakfast is good and tasteful with many things to choose from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Jamie Couples - 19/10/2018 AccorHotels certified review
« Great hotel »

Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoger Berg General Manager

Anonymous Couples - 18/10/2018 AccorHotels certified review

Friendly, organized, everything went well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Caroline Couples - 18/10/2018 AccorHotels certified review
« Mrs »

Great - very convenient location, hotel very clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Business - 16/10/2018 AccorHotels certified review
« Great location with friendly staff and excellent facilities. »

The hotel is well located with staff that will help you and guide you how to get around Berlin. The room is well appointed with the only frustrating thing the TV does not remember which channel you are on when you turn it back on. The breakfast is great with a wide variety of foodstuffs set in a very comfortable surrounds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As our guest can stay up noon in the room, we need some time to clean them perfectly. So we can guarantee the check in at 3 pm as confirmed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Cristina Couples - 16/10/2018 AccorHotels certified review

Poor check-in by young female staff. Didn’t provide information so we check-in to an empty room only to find out from elderly staff the next day that certain amenities/toiletries were available. We only had to ask. Also young female staff did not help regarding tours or directions - said she still had to google so we can google ourselves. Complete opposite to elderly male staff who even printed out train schedule to the airport and laundry options as the hotel had no laundry service on weekends. Good brand ruined by young female hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristina Carmina G., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The colleague who checked you in is a trainee who has been trained at the reception for a week. We apologize that some things haven't worked perfectly yet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

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