Hotel - Mercure Hotel Berlin Wittenbergplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Wittenbergplatz

4.5/5 574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:30
    • Opening hours : Week-end 6:30-22:30

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony.All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

  • 183 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 2,542 reviews

Our guest reviews for Mercure Hotel Berlin Wittenbergplatz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 574 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ms Families - 07/01/2019 AccorHotels certified review
« all good - nice rooms, just the bathrooms a bit small »

all good - nice rooms, just the bathrooms a bit small and the bar menu could have more variety

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Mark Solo - 05/01/2019 AccorHotels certified review
« Mark »

Room was not clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear WOJCIECH S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately, you find almost all of our accomplishments average or even bad. The same than your previous stays. We very much regret that. However, it is not correct that you have not received an upgrade. A room on the 7th floor with balcony, more spacious than other rooms and with a wonderful view is probably an upgrade. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Nidal Couples - 05/01/2019 AccorHotels certified review
« Great hotel in a greal location! »

The hotel was very clean, staff were very nice, and the location is very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nidal Z., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Peter M. Couples - 05/01/2019 AccorHotels certified review
« 5 star »

5 star service very nice room, you have all KA De WE u Bahn this are were we saty in the futrure peter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helmer m., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Family - 01/01/2019 TripAdvisor review
« A marvellous week »

We had a really good time! The hotel was excellent, at a great location.Check-in and Check-Out was done in seconds! Room was ready upon our arrival. Cozy, decorated in style as well as the rest areas of he hotel.Front Desk receptionists are very polite, eager to help and explain everything. - Always with a big smile!Housekeeping did an excellent job every day. The room was spotless!Breakfast buffet was well organized, served in a pleasant area. Good variety of offerings!We enjoyed our stay and we are looking forward to come again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Wow, we love your feedback here, dear a-1-user. It was a pleasure for us to welcome you in Berlin and we hope you will return soon. Kind regards. H. Berg -General Manager-

Aris Couples - 30/12/2018 AccorHotels certified review
« A Marvelous week »

We had a really good time! The hotel was excellent, at a great location. Check-in and Check-Out was done in seconds! Room was ready upon our arrival. Cozy, decorated in style as well as the rest areas of he hotel. Front Desk receptionists are very polite, eager to help and explain everything. - Always with a big smile! Hskp did an excellent job every day. The room was spotless! Breakfast buffet was well organized, served in a pleasant area. Good variety of offerings! We enjoyed our stay and we are looking forward to come again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Sandra H. Couples - 29/12/2018 AccorHotels certified review
« Awesome »

Awesome no negative feedback

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra H., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Guilherme Couples - 28/12/2018 AccorHotels certified review
« Great Hotel and location! »

We had a great time in hotel. It has a very good room and staff. It was clean and good located just in fron of subway and stores. Really recomend!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guilherme A., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Erez Couples - 24/12/2018 AccorHotels certified review
« Great value to money »

Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erez D. we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Marina K. Couples - 24/12/2018 AccorHotels certified review
« The hotel and the room was very nice, but I expected for better service. »

The hotel very nice, clean, in good location, nice design and spacious room. The service was good until one unpleasant episode in the last evening of our stay. I asked about late check out (7pm), one guy in reception told me that it will be extra payment 50€. But when I came to pay (5 minutes later) another guy said me that I need to pay for extra night and he didn't care what his colleague said me before. He talked to me impolitely and impatiently, so I chose not to pay at all and not to make a late check out. It's ruined the good impression from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marina K., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Saif A. Solo - 23/12/2018 AccorHotels certified review

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anni V. Friends - 21/12/2018 AccorHotels certified review
« Outstanding service! »

First response was fast end friendly. And that pretty much describes the whole stay. My friend is confined to a wheelchair and we had the best room and the best service we’ve tried in our numerous stays in Berlin. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Nadav N. Couples - 20/12/2018 AccorHotels certified review
« Excellent »

High quality hotel, great stuff, clean room, great location,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. n., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Bogdan D. Families - 17/12/2018 AccorHotels certified review
« It might would had happened better »

Well, once in my room, booked a few months in advance, I have realized that one of the 3 windows was not closing correctly and the minibar was empty (it was supposed to contain a few items, as I am a platinum member and the room has been booked as Privilege). As a consequence (window), the room was quite noisy... for the rest, I do positively acknowledge the attitude of the reception staff. One additional comment: the room was booked for 2 nights, but, no room cleaning has been offered through my stay... it looks like that preserving the nature is the leading idea of the Mercure Wittenbergplatz.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

A. Couples - 17/12/2018 AccorHotels certified review
« Zimmer No. 236 »

Although I always reserve in the same class, this room (No. 236) was smaller in comparison with the other rooms and without a Cabinet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Paweł Business - 16/12/2018 AccorHotels certified review
« Good as always... »

:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Anonymous Couples - 15/12/2018 AccorHotels certified review
« Did not meet total expectations. »

Clean and well located. Room temperature was hot and open windows meant a noisy night. Customer service was mixed with some great employees and some not so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denny M., thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Berg General Manager

Ursula S. Couples - 15/12/2018 AccorHotels certified review
« Great location great front desk staff very modern hotel »

The hotel won the design prize for 2018 and thoroughly deserved it. We had a fabulous funky loft room very quiet at night. The hotel is extremely close to the KDW department store and across the road from Wittenbergplatz underground station . The only reason why I didn’t give it ten stars was that there is no storage in the room whatsoever. So where do you put your clothes for two people for three nights?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

Lulsdorff Business - 13/12/2018 AccorHotels certified review
« Top »

Gutes in Berlin

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr N., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Berlin Wittenbergplatz. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Holger Berg Hoteldirektor

Anonymous Business - 12/12/2018 AccorHotels certified review

- modern rooms, well equipped - friendly and knowledgeable staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Berg General Manager

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