Hotel - Mercure Florence Center
Mercure Hotel Mercure Hotel

Mercure Florence Center

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4.0/5 744 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • 2 Internet points
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Small pets are allowed for a supplement
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • 2 Internet points
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Small pets are allowed for a supplement
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 12:00
    • Opening hours : Week-end 07:30 - 12:00

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 85 rooms
  • 66 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,783 reviews

Our guest reviews for Mercure Florence Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 744 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 22/11/2017
« Very nice Hotel »

Near to all hot spots by foot. Room in quiet location to the courtyard. Good-humored and friendly staff. No hidden costs. A very good choice for our journey and this hotel is to and will be recommended by us. Kind regards.

TripAdvisor review
Couples - 19/11/2017
« Wonderful Location - Great Staff »

Mercure Firenze Centro is beautifully located within the old city boundaries; most of the transport is very nearby, as are excellent restaurants and major stores. It is very easy to base yourself here and Florence is a wonderful Old World destination, that is very clean and well ordered. The hotel itself is within an old picture theatre, the front office and bar area are quite modern, the front counter staff are helpful; a good atmosphere all round. As we are Accor members we had a Privilege room on the top floor, that was really bright and airy, quite large with all the facilities that the Mercure brand offers. The bathroom was newly renovated but quite small, with a strange hand basin that was an art statement - but hardly functional. The shower was over the bath with a hand piece or overhead rain shower. Unfortunately there was no means to use the hand piece as a shower as there was no where to clip it; quite awkward - but the water was hot and everything worked quite well! The breakfast was really nice and offered fruit and cereals as well as bacon and eggs. The usual array of continental meats and breads, including a good range of bakery items. The staff each day made us absolutely excellent coffee in the Old World barista style; it is great to see this skill and quality of coffee; as today the vast majority of Accor properties that we have stayed in, have switched to coffee machines that just do not compare to a barista's hand made coffee. While the bar area is small at reception level, we enjoyed a great welcome drink with Mariagrazia who looked after us with excellent restaurant and local advice; we enjoyed her good humour, a really professional member of the staff team. We will definitely return to the Mercure Firenze Centro and have no hesitation recommending this property to fellow travellers.

AccorHotels certified review
Anonymous Couples - 17/11/2017
« Wonderful stay »

Spacious Rooms, warm welcome, fast checkin and checkout process.

AccorHotels certified review
Wayne T. Couples - 12/11/2017
« Lovely room, good location and helpful staff. »

An easy way to settle into our very first stay in Italy. The complementary day bus passes were appreciated.Upon check-in we were given a map on which the staff member indicated som places worth visiting.

AccorHotels certified review
S. Families - 08/11/2017
« Big room and confortable beds »

The room is big enough and the bed is confortable to sleep well. It's quite convenient to go to any famous scenic spot no matter by walking or taking public transport. It's also a lot of restaurants for your selection nearby around.

TripAdvisor review
Family - 08/11/2017
« Very CONVENIENT to travel in Florence old town »

The room is big enough and the bed is confortable to sleep well. It's quite convenient to go to any famous scenic spot no matter by walking or taking public transport. It's also a lot of restaurants for your selection nearby around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you for your appreciation. Should you like to send me the points to improve, in order to gain 5 points from your next stay, I would appreciate it. Come back soon! Lucia Padovan

AccorHotels certified review
Scott Couples - 06/11/2017
« Nice room »

The room was very warm, making sleep difficult. We asked for it to be fixed but it was still a problem on our second night.

AccorHotels certified review
Lesley S. Couples - 03/11/2017
« Worth Coming Back! »

As a Silver Accor Member, we were upgraded to an Executive Room at the 5F with a large balcony. The room and the hotel over-all is very modern, well-appointed, spacious and clean. Not to mention that it has the perfect location.Just a few minutes walk to the train and bus station.You don't have to drag your luggage far from the stations yet the hotel is still very near to where the action is. Breakfast is good too. Thank you for a wonderful stay. Hope I can bring my parents here next time.

AccorHotels certified review
Amanda Families - 02/11/2017
« Stay was ok but not the best Mercure I’ve been to...... »

Hotel was pleasant enough and in a good location but I didn’t find the staff particularly friendly or very eager to help.

AccorHotels certified review
Mia A. A. Friends - 02/11/2017
« Love this hotel! perfect for our stay in Florence »

Best location. Beautiful and spacious rooms.

AccorHotels certified review
James P. Couples - 31/10/2017
« Great Stay »

Great stay at the Mercure Florence. The stay from front desk to housekeeping was outstanding, room was great, amenities on spot, location is excellent for exploring Florence and the rest of Tuscany

AccorHotels certified review
Salvador G. Solo - 30/10/2017
« Amazing experience with Mercure Florence »

Apartment was very good and so was the breakfast, but the receptionist who who was so kind, supported me with the tourist information for the trip and also intermediated with the agency. I appreciate it so much.

AccorHotels certified review
S. B. Couples - 27/10/2017
« Comfortable »

Generally good, some hiccups but nothing worth writing about. Breakfast had a good selection but the bacon was very bland. Choice of eggs limited to boiled or scrambled, not everyone's taste. Absence of a restaurant was disappointing but there are plenty to choose from outside. No means to control mosquitos in our room, I swatted 15 in one evening.

AccorHotels certified review
Tony A. Couples - 26/10/2017
« Mercure Florence »

Large spacious rooms and welcoming, helpful staff made this short but enjoyable

AccorHotels certified review
Anonymous Friends - 22/10/2017
« Extraordinary~ »

Dera Mrs Lucia PADOVAN, I am pleased to have selected your hotel for my 5 nights stay in Florence. I could not have commended more of your dedicated staff who provided high standard and superb service of Le Accord to me and my friend during our stay at your hotel. These great people are you front-deck staff , the breakfast room staff and the housekeeping staff as follow: I would like to specially thank the following staff: 1. the lady who processed my check-in around 10 to 11pm on 15 Oct 2017 (Sun). 2. the lady (Elisa? ) who helped my friend who lost his passport due to a theft in Florence. Your staff Elisa deserves a great commendation for helping my friend in contacting the Florence local police station and the Singapore consulate for assistance. I would like to dedicate a special thank to her! I am sure my friend has written her a great commendation letter for great service. She is a great service staff to have in any organization. I have personally witnessed her helping other guests and I am convinced of she excellence service attitude. Having said that, i believe all of your staff are very well-trained and service oriented regardless of the nationality/race of your guests. 4. The bar-tender cum the breakfast room "cook" who is so courteous and friendly! 3. the breakfast room lady who served me between 16 Oct to 20 Oct,she is a great and energetic staff whom reminds me of Florence great hospitality. Please send my commendation to her! 4. the housekeeping lady for great hospitality. She greeted us a safe journey home when we checked out! All in all, this is a well managed and a GREAT hotel ! I am glad to stay at Mercure Florence. Thank you so much for your good management. You deserve a great commendation for managing such a great hotel !! I am glad to have selected the Le Accor as my first choice! Regards, Mr. TK S. (Singapore resident, a Malaysian)

TripAdvisor review
Susan M Couples - 21/10/2017
« Excellently located close to the station and the leather market »

The rooms and staff were of a very good standard but it was noisy at night from local pedestrian traffic. Being within 150 meters of the main station was a time and energy saver with luggage for a month being carried.

AccorHotels certified review
Anonymous Couples - 17/10/2017
« Ok »

Room wasn’t very clean. Lots of black stuff in the shower grout and along the edges. Carpet felt dirty. Lots of smashed mosquitoes on the walls. Speaking of which, tons of mosquitos. Maybe only a first floor problem but we got bit a lot.

AccorHotels certified review
Ray Families - 16/10/2017

Excellent stay. Due to air conditioner issue, receition had a quick response and upgraded the room to another floor. Staffs gave friendly help. Hotel locates nearby train station, a 5 minutes walking distance, easy for travel or to other place. Not far from chapel, and surrounded by lots of restaurants. Recommend to stay here.

AccorHotels certified review
Vítězslav T. Families - 14/10/2017
« Very nice hotel »

The hotel was very nice, new and comfortable. The room was just perfect, bed as well. Just in the bathroom there is a space between shower so after the showering all bathroom is wet. The staff in the reception was really helpful, thank you very much.

AccorHotels certified review
Jim J. Couples - 14/10/2017
« The hotel, the staff and the location were all excellent »

The hotel staff were very friendly and helpful; the decoration and furnishing of the communal areas was very stylish; the bedroom was very comfortable, spacious and the outside patio was an added bonus; there was a good choice at breakfast. All round, a very enjoyable stay.

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