Hotel - Mercure Florence Center
Mercure Hotel Mercure Hotel

Mercure Florence Center

4.0/5 916 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • 2 Internet points
    • WIFI in your room
  • Parking  (Nearby)
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Small pets are allowed for a supplement
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Ironing room


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 12:00
    • Opening hours : Week-end 07:30 - 12:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

85 sophisticated and bright rooms (including 4 suites) that blend modern design with traditional Florentine details. Free WIFI, safe, LCD TV with Sky channels, air-conditioning, tea and coffee making facilities, minibar.

  • 85 rooms
  • 85 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,221 reviews

Our guest reviews for Mercure Florence Center

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 916 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Melanie L. Families - 12/10/2018 AccorHotels certified review
« Great hotel in excellent location »

Lovely rooms and very nice staff. This hotel is in the prime position for sight seeing in venice. Could not of wished for more except milk in the rooms for my tea!

Cbk Solo - 06/10/2018 AccorHotels certified review
« Excellent People! »

The staff were wonderful—friendly, informative and helpful. But I had a few quibbles with the hotel itself. It lacked some of the gracious feeling I associate with trips to Italy. The plastic wrapped, plastic cups in the room are very downmarket and the bar wasn't staffed during the day (and barely at night) so there was no friendly atmosphere in the lobby aside from the reception desk. I think people would have enjoyed drinks on the patio or coffee on the patio during the day/evening hours. No such luck. Overall, the place felt a little icy—even with the helpful staff. The room was great. I just wish the little balcony space had shade during the day when it was warn enough to use it (but way too sunny). Ah well... that's the weather, but it could have been set up differently. I had to ask for body lotion—something I consider as normal as shampoo in a hotel shower. The desk staff gave me some as soon as I asked. But having it behind the desk instead of in the room seems odd.

Nini D. M. Couples - 04/10/2018 AccorHotels certified review
« Well placed hotel, great staff but mediocre breakfast »

Reception staff were excellent, helping us with luggage storage and processing check in / out very politely and efficiently. While the staff on breast duty were helpful the quality of some items on offer was below normal Mercure offerings. We had far better quality food at the nearby City Hotel a few days earlier.

Cherry Families - 29/09/2018 AccorHotels certified review
« did not live up to the expectation »

Good location (10 min walk from train station), some reception staff requires training - there was no acknowledgement of gold membership, worst of all no smile. The first mercure I’ve stayed in that only have plastic cup in room. No basic toiletries such as cotton pads. Granted this is no 4 star but still the worst mercure I’ve stayed in. All in all it does not live up to my expectation.

Alex R. Couples - 26/09/2018 AccorHotels certified review
« We are very pleased. »

Great team,a central location,good service.

Robin Friends - 24/09/2018 AccorHotels certified review
« A very good base for our visit to Florence. »

My room was very quiet despite being on the ground floor. Staff were friendly and helpful.

Mel Couples - 22/09/2018 AccorHotels certified review
« Wonderful staff »

I was unwell during my stay and the staff were very caring.

Doug Friends - 19/09/2018 AccorHotels certified review
« Lovely hotel »

Very clean comfortable hotel in a great central location. Very friendly staff.

Simon C. Families - 17/09/2018 AccorHotels certified review
« Excellent , thank you . »

The hotel was well situated , being a short walk from all the historic sites , museums , restaurants and the railway station . Checking in and out was very quick . The staff were very friendly and helpful throughout our stay . We were able to store our suitcases at the hotel after checking out until we were ready to go to the airport A taxi to the airport was also called for us straight to the back gate Would definitely stay here again

Hussein F. Families - 14/09/2018 AccorHotels certified review
« Very nice stay »

Very comfortable and friendly staff Good location to station SMN and city center

Eaz Couples - 13/09/2018 AccorHotels certified review
« Very spacious room! Great location close to most major attractions! »


Elizabeth Solo - 12/09/2018 AccorHotels certified review
« Comfortable, well-run and very conveniently located »

I came to the Mercure after hating my original Florence accommodation and spending only 1 night there. It was such a good decision to change to the Mercure: comfortable hotel, well-run, huge room with a view. I enjoyed my stay in Florence so much more because I was here. The location is great: convenient for the station and walking distance to everything in central Florence.

Niger S. Solo - 12/09/2018 AccorHotels certified review
« close to everything »

I like the fact that every room has a small balcony, and is just one block from the train station, staff are extremely helpful they go the extra mile for you, and you feel very welcome, this is my second time at this hotel and I probably will go back next year

Robert D. Friends - 12/09/2018 AccorHotels certified review
« Great location »

Didn’t like the paper cups, breakfast good be better

Lisa B. Families - 08/09/2018 AccorHotels certified review
« Great location friendly service »

Location was great so close to the train station and short walks to everything. Friendly service clean and nice rooms.

Mad B. Couples - 07/09/2018 AccorHotels certified review
« Stylish, Convenient »

Have stayed here before. Less than 5 minutes walk from railway station. Handy to plenty excellent restaurants and the tourist highlights. Very friendly and helpful staff

Dale B. G. Couples - 04/09/2018 AccorHotels certified review
« Wonderful stay »

Had a wonderful stay in Florence. Very near the train station and Mercato Centrale and an easy walk to main tourist attractions such as the Duomo and Accademia. Don’t let the outside fool you for looking worn down but the hotel rooms and premises are clean and modern. My choice of hotel whenever I will visit Florence

Robert W. Couples - 03/09/2018 AccorHotels certified review
« Great hotel - We will definitely book here when we return to Florence »

The room was excellent. The location was great. The staff were all extremely helpful and very friendly. The breakfast was good.

Philip Friends - 31/08/2018 AccorHotels certified review
« Great hotel »

Enjoyable stay with great staff

Istvan Families - 27/08/2018 AccorHotels certified review
« Modern hotel with excellent location »

It was important the location for me and this hotel is close to the railway station, only few minutes walk. We had a room in the new wing on the sixth floor. The room was clean and enough big for me and two children. The view was wonderful, we saw the mountains around the city. The most of the attractions is 5-10 minutes from the hotel. The only bad thing is the breakfast. The restaurant is in the basement and little bit dark, the staff was rude. The food quality was pure and the selection was below the normal Mercure standard. It has more better choices near the hotel.

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