ibis Styles Birmingham Centre Hotel

It was pleasant, but we were placed in a room with no electricity. My wife used the shower before we realised. The staff didn't deal with our problem appropriately.

Pleasant clean roomy accommodation..Great stay..

Very comfy stay, bed was huge! Air con in room was lovely as well. Very warm welcoming from all staff. would love to stop again.

Comfortable room but disappointing breakfast

The hotel is in a good location, within walking distance to some tourist attractions. The bedroom was nice but It seemed the towels that were there on the first night were not clean. There was not hot food in the breakfast which was found surprisingly

Good clean room, comfortable bed. Nice to have free fruit at reception. Effective air conditioning. DIY breakfast was fine although espresso cups would have been an advantage

Good sized room, well maintained. But wifi is simply terrible. I know you are changing provider, but why does it has to take so long to do this?

The stay was good and the amenities were adequate. There were 2 adults & 2 children staying, however bedding for only 3 people was left. Luckily the receptionist was very helpful and got us more bedding.

Room needed a clean up. Radiator filfhy, scuff marks up the wall. Breakfast was awful. So so basic

As above the staff made our stay more special especially the receptionists. The bed was really comfortable but the lack of fresh air was a bit of an issue.

My stay was very pleasant as the location wasn't too far from anywhere I was looking to go to in Birmingham

I booked a family room online but also rang the hotel to double check the room would be sufficient for 2 adults and 2 children, which I was assured it would be. After checking in, we didn't actually go up to the room until late as we had tickets to a concert. When we eventually went to the room we found it to be very small with one double bed and one fold out sofa bed. The sofa bed was barely big enough for the two children. The walls were also quite grubby, marked and chipped paint. One positive, the staff were always very helpful and polite.

Reception staff made me very welcome and were good at sorting out wifi connection. Room was very good in every respect and all was going well until breakfast. Despite being a continental breakfast the quality seemed to owe more to a lack of interest than to the cost. Orange juice was weak, watery and virtually undrinkable. Coffee was adequate Bread was cheap, sliced and straight out of a "value" packet Yogurt good, but plain or Strawberry was the only choice Pastries were very dull and of poor quality Even the use of Lidls for bread, orange juice, pastries etc would have been a 200% improvement. Just a couple of decent artisan loaves left for the customer to slice would have lifted the quality and presentation immediately. All it needs is someone who cares about the "offer" has imagination and is given the freedom to source products locally. The additional cost would be insignificant. This was a "cost cutter" budget breakfast and it showed. It would put me off from using IBIS in the future unless I thought this was a one off experience and it failed to match the quality of your accommodation.

Only Standard Breakfast, very loud/noisy in the room because of air condition machines on the roof, bad/ partially no! WIFI connection available, the tap at the bar didn't work for two days. The staff at the reception were very friendly and cooperative!!!

Lovely