Hotel - Royal Hotel Oran - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Royal Hotel Oran - MGallery by Sofitel

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4.5/5 213 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AHMED BEN BELLA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

In this oasis of serenity you will find 112 bright rooms and suites evoking the golden beaches of the Mediterranean with its sandy shades, embellished here and there with hints of sky-blue.

  • 112 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our guest reviews for Royal Hotel Oran - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 213 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 18/09/2017
« Looks great but falls short on quality of service »

The place is magnificent. You are immediately struck back by how great it looks. The welcome is amazing, better than the sofitel in Algiers and every esthetic aspect of the place is fabulous. But for a business traveler the essentials were missing: - First room I was assigned (looked fabulous with a view on the main street) had zero internet connectivity - 1 call and 1 visit to the front desk did not manage to get the tech guy to come and see why, so they reassigned me to another room, No view (the rooftop neighbor shack) and twin bed instead kingsize bed but at least I could connect - Connected I was but little did that help as the internet was extremely slow and most of the time I faced connection timeouts - The room did not have slippers, and that's fine. I realize this around 11 PM when I needed to shower upon arrival. Called the front desk and asked them if they can send a pair. The said they would send immediately. I ended up taking a shower and going to bed, then leaving a note to the cleaning staff the next day to get a pair as no one ever came up. - The breakfast at the Alhambra was not inspiring at all. Had it not been for the viennoiseries the rest of the food is really not inviting - Upon checking in, they preauthorize my stay value and a little extra. Upon checkout, they did not use the pre-authorized sum although I explicitly asked the employee to do so. Instead they charged my card again and as a consequence I have a held amount until mid October (for a frequent traveler this is extremely annoying). The excuse I was given by the employee was that the others who checked me in were on on the weekend and could not reach them. - Finally, a minor issue, although the place was alway very clean, I don't know what they use as detergent but walking on the floor of the bathroom or any tiles surface in shoes produces a squishing sound like that of a velcro giving the impression the floor was sticky. I chose this place based on my experience with Accorhotels, and the Sofitel in Algiers and although the staff were well trained and courteous all along, the whole experience fell short of my expectations. I expected more of Accord, I expected more from MGallery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very muche for your feedback! Regret to know that you have faced some issues during your stay in the hotel. We will certainly inspect the areas you have pointed out as the mentioned shortfalls should have not occurred, the hotel is doing a regular maintenance check of all the facilities for guests comfort and safety. Further, please be assured that your comments have been shared with the concerned team. Nevertheless, we sincerely appreciate you for pointing out the positive aspects of your stay. I hope you will consider Royal Hotels on your next visit to Oran so that we can better deliver upon the guest experience you deserve. Best regards,

TripAdvisor review
khalidg477 Family - 21/04/2015
« A Real Palace »

This hotel sets you right in an excellent mood to discover the town of Oran - it is located in downtown Oran and it is only a short walking distance from both the city's main boulevards/beautiful buildings (historic district hall and theater) and cliff overlooking the Mediterranean sea and port.

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, tout d'abord, je vous remercie d'avoir pris le temps de poster votre expérience sur Tripadvisor. C'est toujours un réel plaisir de savoir que nos clients quittent l'Hôtel avec une telle satisfaction. Sachez, que nous avons partagé vos impressions avec l'ensemble de nos équipes qui vous sont très reconnaissantes. Nous vous remercions encore pour l'excellente notation que vous avez attribué à nos différents services Dans l'attente de vous recevoir très bientôt j'espère, veuillez accepter, cher client, mes salutations les plus chaleureuses

TripAdvisor review
Mohamed Amine D Family - 25/03/2014
« Excellent stay »

I really enjoyed staying at the Royal Hotel Oran. My wife, my mother, My sister and I had the chance to visit easaly the city of Oran because the hotel is situated in the City center. Everything was excellent and special thanks to the head of the receptionists "Ahmed" who showed a great level of experience I will definately come back to this hotel. Best regards Amine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amine, first i would like to thank for your choosing the royal Hotel as distination for your family stay. We are glad to hear that you had great moments and everything was great in particular the welcome time of Mr Ahmed who is as well the head of the reception. we hope to see you again at the royal and please dont hesitate to contact us for anything that you may need. warms regards.

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