ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 4.0/5 478 reviews

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Description

Hotel extras

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

Our accommodation(s)

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  478 reviews

TripAdvisor Rating  4.5/5  416 reviews

Customer review rating 1.5/5

Supriyo D. Business - Confirmed reviews ALL

Maintenance of bathroom is poor Young lady at front office has communication issues in English - Breakfast service is absolutely poor - a) they forgot my order & b) there were no protein choices other than eggs c) the tables are rickety Overall definitely not ibis standard !

great value for money

Customer review rating 4.5/5

M. V. N. R. Business - Confirmed reviews ALL

all the facilities of a star hotel, great staff and very reasonably priced.

Dear Venkat R., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amita Mishra General Manager Ibis Kolkata

Amazing stay with great memory

Customer review rating 5.0/5

Hulsi K. Families - Confirmed reviews ALL

I had really great experience with ibis hotel kolkata . Specifically Mridul bhattacharya has made my stay memorable. I want add one more man bibhas pal from housekeeping who decorated my room very attractive for my wedding anniversary. Thank you for everything. I would love to stay again and again in ibis kolkata.

Dear Hulsi K., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amita Mishra general manager Ibis Kolkata

Good stay

Customer review rating 4.0/5

Biswa Business - Confirmed reviews ALL

It was good

Dear Biswa T., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amita Mishra General manager Ibis Kolkata

Very bad service

Customer review rating 0.5/5

Shadman A. Couples - Confirmed reviews ALL

I was there in the hotel at 3 pm. But after my I'd verification they asked me to wait in the lobby for 30 min as the room wasn't ready yet. Then in the room I was unable to shut down the curtain. So I called housekeeping. After several time of calling near about 30 min later someone came, take the curtain out and said it will take 2 hour to fix. Till that you have to wait. Then after one hour we have go downstairs to the reception so my room can be changed after a heated conversation my room was changed. Then for a comb I have to call the housekeeping 15-20 times. Everytime they are saying that it will be delivered to your room shortly but no one came. After 15-20 times call receptionist call me and said the comb is out of stock

Dear Shadman A., Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amita Mishra General manager Ibis Kolkata

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Other web-users rate our hotel

  • 586 reviews 9.5/10 Location
  • 1,606 reviews 7.1/10 Room
  • 3,107 reviews 8.8/10 Service
  • 26 reviews 7.7/10 WiFi
  • 753 reviews 7.2/10 Cleanliness
  • 541 reviews 2.6/10 Comfort
  • 491 reviews 8.7/10 Breakfast
  • 480 reviews 9.6/10 Vibe

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