ibis budget Ambassador Seoul Dongdaemun 2 stars

TripAdvisor rating 4.0/5 370 reviews
ibis budget Ambassador Seoul Dongdaemun
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+ 19 Services
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Room 1

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Hotel extras

  • Free WIFI and high speed internet

  • Free sauna and gym

  • Individual air-conditioning and heating system

  • Located in the heart of Seoul

  • Near Dongdaemun Shopping malls and DDP(Dongdaemun Design Plaza)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • Self-service catering
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis budget Ambassador Seoul Dongdaemun

334 Toegye-ro
Jung-gu
04614
seoul
korea, republic of

Tel: +82220798888

Fax: (+82)2/20798899

Contact email

Check-in from 14h00

Check out up to 12h00

  • Inchen Airport Limousine Bus :   6001 TOYOKOINN HOTEL

  • Kimpo Airport Limousine Bus :   6021 TOYOKOINN HOTEL

  • DONGDAEMUN HISTORY&CULTURE PARK :   LINE 2 4 5 EXIT NO 4 or NO 3

  • By plane

    GIMPO At 26.5km / 16.47 miles

  • By plane

    INCHEON At 62km / 38.53 miles

  • By train

    MYEONGDONG STATION At 2km / 1.24 miles

  • By train

    SEOUL STATION At 3.7km / 2.3 miles

GPS :37.564155, 127.008599

Our accommodations

Standard 2 Single Beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard 1 Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family room 1 Double and 1 Bunk Bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

ALL YOU CAN EAT BUFFET

Type of cuisine: International

7:00 A.M. ~ 10:00 A.M. Coffee, orange juice, milk, a selection of breads and cereals, butter, jams, and fruits.

Our guest reviews for
ibis budget Ambassador Seoul Dongdaemun

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,888 reviews

tripadvisor

TripAdvisor Rating 4.0/5

370 reviews

Shortage of bath items

Customer review rating 4.2/5

K. T. Business - 07/10/2019 AccorHotels review

Its quite disappointed when seeing the bathroom of hotel. No brush teeth, no toothpaste, no comb...

Dear T. K., First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Hyunho Kim General Manager ibis budget Ambassador Seoul Dongdaemun

Nice Stay

Customer review rating 4.2/5

Addie Solo - 20/09/2019 AccorHotels review

It was a nce and pleasant stay. The hotel has the amenities that a guest might need, especially if staying for a long stay.

Dear Mohamed Salleh M., We are also pleased that you seem to have enjoyed your stay with our hotel. We greatly appreciate you taking the time to leave feedback. We look forward to meeting you again. Thank you. Sincerely, Richard Kim Hotel Manager

DID NOT STAY IN HOTEL DUE TO ASIANA FLIGHT OZ742 CANCELLED BUT YOUR HOTEL DID NOT ALLOW REFUNDS EVEN THIS INCIDENCE IS NOT MY FAULT AND IT IS CAUSED BY A KOREAN AIRLINE.

Customer review rating 4.2/5

Jin C. Friends - 17/09/2019 AccorHotels review

DID NOT STAY IN HOTEL DUE TO ASIANA FLIGHT OZ742 CANCELLED BUT YOUR HOTEL DID NOT ALLOW REFUNDS EVEN THIS INCIDENCE IS NOT MY FAULT AND IT IS CAUSED BY A KOREAN AIRLINE.

Dear Chor Jin C., Thank you for taking the time to tell us about your experience at the ibis budget Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Kim, Hyun Ho

Efficient

Customer review rating 4.2/5

Andreas Families - 12/09/2019 AccorHotels review

Fast check in & check out, staffs are young & very kind & helpfull, room is clean no weird smell, good location

Dear Andreas I., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Kim Hotel Manager

Hotel with small room but situated at convenient location

Customer review rating 4.2/5

Anonymous Couples - 11/09/2019 AccorHotels review

Good front desk staff. The location of the hotel is quite convenient but the room size is too small. The design of the shower room is not suitable for those stay with two persons but who are not couple, as there is no hanger for towel and removed clothes, so you have to open the shower room door to pick up towel and clothes. The breakfast is too simple. There are always small flying insects in the room.

Dear Shu Wah H., Greetings, thank you for leaving feedback of our hotel. If you choose to stay with us again, we promise to reward you with better service. We hope you have another good day today. Thank you. Sincerely, Richard Kim Hotel Manager

Great budget hotel

TripAdvisor rating 4.0/5

Kalia E Family - 02/09/2019 TripAdvisor review

Great location. Clean. Helpful staff. Good value. Room is very small by North American standards but it had everything you need with a nice view. Light Breakfast included was a great way to start the day.

Great Place and Warm Touch

Customer review rating 4.2/5

Lita H. Families - 01/09/2019 AccorHotels review

Haiiii... It was my 1st time staying in Ibis Budget Ambassador Dongdaemun. Before i choose this hotel, i prefer to choose hotel in Myeongdong. But i didn't have any regret choosed this hotel, because this hotel in a great place too. + only about 4min walk to/from Dongdaemun Design Plaza / Doota Mall / A Pm Mall + near to Exit 4 Dongdaemun History & Culture Park Station (only stairs / without lift or elevator) + Accross the Toyoko Inn Hotel / 6001 Airport Bus Stop If you're going to take some tour by bus, like to nami or everland (by klook/trazy), you can choose meeting point near this hotel, around DDP / Dongdaemun History & Culture Park Exit Satation. Try to install Naver Apps to guide you in Seoul. I came on my birthday, in my room, they have put a little gift also a greeting card for me, i got an umbrella, yeayy! Such a warm touch for me.. Thank you!! We're stayed in family room with 1 queen bed and 1 single bed (in one / bunk bed) The room very compact, quite small maybe for some people, but its okay for us. We got view to Namsan Tower. Nice.. Your room cleaning staf very well maintained our room. We got breakfast in B1 from 7am-10am. They served boiled eggs, cornflakes cereal, milk, orange consentrate juice, hot water, coffee and tea, bread, jam, butter, and cup noodles. Oh ya, in every floor there's a water dispenser so you could fill up your water jar/bottles for free. Yeayy!! Easy to check in and check out. There's big scale in the lobby, in case you need to check your luggage weight before you go to the airport. Thank you Ibis Budget!

Dear Lita H., We are very grateful you have chosen to spend your precious holiday time with our hotel. We are also very pleased to hear that you have had a comfortable and pleasant stay with us. The time you have spent with our staff has also been a memorable and positive experience for all of us. The feedback you have submitted is valuable to all our staff and we promise we will take it into consideration, to reward you with better service in the future. We hope that you will return to stay with Ibis Budget Ambassador Seoul Dongdaemun Hotel on your next trip. Thank you for choosing to stay with us once again and we hope to see you soon. Sincerely, Richard Kim Hotel Manager

Nice experience in Seoul

Customer review rating 4.2/5

Anonymous Solo - 01/09/2019 AccorHotels review

Clean, well located, new hotel in Seoul

Dear Anil D., We are also pleased that you seem to have enjoyed your stay with our hotel. We greatly appreciate you taking the time to leave positive feedback. We look forward to meeting you again. Thank you. Richard Kim Hotel Manager

Overall ok, but needs maintenance

Customer review rating 4.2/5

Heidi Couples - 22/08/2019 AccorHotels review

Hi, Room was ok and staff was very friendIy and polite. But, in last night our waterpipe in shower broke down and we wake up 4am when our room was flooding. I think showers need urgent renowation is something like this could happen. Repair team come quickly and reseption team was excellent.

Dear. Heidi Emilia H. Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Kim General Manager

Fabulous

Customer review rating 4.2/5

Something's U. Couples - 13/08/2019 AccorHotels review

Check-in & out service was amazing

Dear HanSu J., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Kim Hotel Manager

Service of all front desk staff is good.

Customer review rating 4.2/5

Gloria L. Solo - 12/08/2019 AccorHotels review

Room was clean. The view was good. Check in and check out procedure were smooth and quick. The only defect was the air conditioning , it was not cool enough. It was hot summer and I needed to switch on my mobile fan during sleeping.

Dear Tsui Fun Gloria L., Greetings, Thank you for choosing Ibis Budget Ambassador Seoul Dongdaemun on this occasion. We hope that your stay was filled with good memories and we look forward to you staying with us again on your next trip. Thank you. Sincerely, Richard Kim Hotel Manager

NICE AND GOOD SERVICE

Customer review rating 4.2/5

Sri W. S. Friends - 30/07/2019 AccorHotels review

It's a nice hotel, adequate room size but it's ok for 2 persons, clean and the service is good. The breakfast is limited item they serve. This hotel has a sauna and whirlpool with the hot water, very nice service after tired walking around. The location is not very near to the dongdaemun, around 10 minutes fast walking to the shops. This location can be reached by seoul metro, to Dongdaemun History & Culture PArk station and exit no 4 then across the road you can see the hotel, quite convenient. Overall, this hotel is nice and simple. Only the receptionist is not too pleasant, shoud be more smile to the customer. Thank you and success always ~

Dear Sri Wahjuni S., Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Kim General Manager ibis budget Ambassador Seoul Dongdaemun

Very nice staff and environment

Customer review rating 4.2/5

Karson H. Friends - 16/07/2019 AccorHotels review

All the staff are responsive and helpful. Very nice

Dear Yik Yu H., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Kim, Hyun H.

A hotel that I trusted

Customer review rating 4.2/5

Lisa Friends - 16/07/2019 AccorHotels review

I have been T. different hotels of the Ibis's chain in various countries. The quality and standard of the hotels are well maintained and are commensurate with the level/grade of the respective hotels. I know what is T. be expected when I enter a hotel of Ibis.

Dear Chin Har T., First of all, thank you so much for your kind review after staying in ibis budget Ambassador Seoul Dongdaemun! All of our team members are very happy T. see your good comments on our service and product. Our team remembers you and your kindness too during your stay. Your comments certainly encouraged all of our team members T. keep our standard of service. You will be always more than welcomed by all of our team members in the soonest future. Sincerely, Kim, Hyun Ho General Manager ibis budget Ambassador Seoul Dongdaemun

The hotel room was nice and the staff were very friendly.

Customer review rating 4.2/5

Anonymous Friends - 16/07/2019 AccorHotels review

The hotel was pretty and the facilities were nice. The fact that there was a water dispenser right outside the room was convenient because we did not have to go all the way to the convenience store each time for water. The staff at the front desk were also very kind and would explain to us things that we did not understand in Japanese and English. The only thing that was unsatisfactory was the cleaning service for all three days. Although new, clean towels were supplied, the dirty towels were left hanging in our room. Also, even though the trash can was emptied, the empty cans and bottles that we left next to the trash cans (because they would not fit in the trash can) were left as it was for all three days. At first, we had thought they forgot to clean our rooms but since there were clean towels and an emptied trash can, we wondered why the cleaning was only halfway done.

Dear Sari M., First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the Cleaning Service. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Kim, Hyun Ho General Manager ibis budget Ambassador Seoul Dongdaemun

average

Customer review rating 4.2/5

Cecilia Solo - 07/07/2019 AccorHotels review

stayed in this hotel for many times in diff room types this time the experience is just average the room has a cigarette smell , and the water pressure or the shower is too small ( I have no problem in diff rooms previously) . the air con kept switching off after a certain period of time which woke me up a few times at night

Dear Sin Man Cecilia N., I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Richard Kim General Manager

Good

Customer review rating 4.2/5

Liz L. Friends - 01/07/2019 AccorHotels review

Some defects but not affecting the whole experience Eg many bugs/insects in the rooms noisy aircon Lacking changing area in shower room Good location Economical price Very helpful staff(eg Jane Kim is very good helping us changing our first room with a lot of flies)

Dear Sin Tung L., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive feedback. By the way it is regretful to hear you felt inconvenient. We will try to improve for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Richard Kim General Manager

Unforgettable experience

Customer review rating 4.2/5

Brandon J. Solo - 27/06/2019 AccorHotels review

Loved the welcoming check-in service(both of the staffs were A.mazing) and really enjoyed my newly furnished room;) really made my day!! Thanks

정한수님께, ibis budget Ambassador Seoul Dongdaemun 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. General Manager Kim, Hyun Ho

Convenient but room is tiring

Customer review rating 4.2/5

Miranda L. Families - 26/06/2019 AccorHotels review

Bathroom no light, has stains obviously around the standing shower, light bulb on the door entrance room 1009 was not replaced for 2days till I check out. All other areas, front desk staff are very helpful

Dear Miranda L., I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. Regarding the light bulb on the door entrance is emergency light, so it does not turn on normally. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Richard Kim Hotel Manager

Basic and compact hotel

Customer review rating 4.2/5

Mika Friends - 21/06/2019 AccorHotels review

Hotel had all the basic things I needed during my stay in Seoul since I spent most of my time exploring the city. The shower could have been better and breakfast could offer more alternatives, but those did not really bother me that much after all.

Dear Mika Tapio T., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. We hope that your stay was filled with good memories and we look forward to you staying with us again on your next trip. Thank you. Sincerely, Richard Kim Hotel Manager
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