Pullman Zhouzhuang Hotel

TripAdvisor rating 5.0/5 2,117 reviews
Pullman Zhouzhuang
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+ 23 Services
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Hotel extras

  • Close to Zhouzhuang Ancient Town attractions

  • Located in Wetland Park

  • Throughout WIFI and private balconies

  • FLEXA-branded Family Rooms

  • The only deluxe and classic Cantonese Restaurant in the local area

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Zhouzhuang

No 88 Quanwang Road
Zhouzhuang Town, Kunshan City
Jiangsu Province, China
215325
kunshan
china

Tel: +8651255118888

Fax: (+86)512/55110008

Contact email

Check-in from 15h00

Check out up to 12h00

  • ZHOUZHUANG ANCIENT TOWN :  

  • By plane

    HONGQIAO AIRPORT At 55km / 34 miles

  • By train

    KUNSHAN SOUTH At 30km / 18.64 miles

GPS :31.12683, 120.855811

Our accommodations

Each room is perfectly appointed with our signature Pullman Bed, soak bath, rainforest shower, satellite TV, yoga mat and free broadband Internet access. The hotel features lake and park view rooms.

SUPERIOR ROOM, Twin Beds, Park View

  • Max. number of persons: 3
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, Twin Beds, Lake View

  • Max. number of persons: 3
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM DELUXE ROOM,1 King Bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 55
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE EXECUTIVE ROOM, LOUNGE BENEFITS, TWIN BEDS, PARK VIEW

  • Max. number of persons: 3
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE EXECUTIVE ROOM, LOUNGE BENEFITS, 1KING SIZE BED, LAKE OR PARK VIEW

  • Max. number of persons: 3
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE SUITE, LOUNGE BENEFITS, 1 KING SIZE BED, LAKE OR PARK VIEW

  • Max. number of persons: 3
  • Area: From 90
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

EXECUTIVE SUITE, LOUNGE BENEFITS, 1 KING SIZE BED, LAKE VIEW

  • Max. number of persons: 3
  • Area: From 110
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

LA LUNE CHINESE RESTAURANT

Type of cuisine: Gourmet

Elegant and featured with Kun Opera culture, La Lune Chinese Restaurant showcases Cantonese cuisine classics and local menus, which diners can enjoy from 18 private dining rooms with exquisite garden view, an ideal venue for business and leisure dining.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ 88

Type of cuisine: International

A flexible-configured, pleasing lakefront all-day-dining restaurant with chic à la carte menus and buffet, providing vibrant space and atmosphere for leisure dining.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Two-tiered Lobby Lounge in tranquil vibe featured with floor-to-ceiling glass embracing Swan Lake, serving gourmet coffee, craft cocktail, fine wine and freshly baked patisseries as well as delectable food menu. Work-friendly Wi-Fi access available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

V PUB

Photo non contractuelle / Strictly non binding

Features a décor infusing Chinese and cosmopolitan elements and serves a wide variety of fine wine, sophisticated cocktails created with artisanal spirits and impressive snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 820

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Pullman Zhouzhuang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

1,577 reviews

tripadvisor

TripAdvisor Rating 5.0/5

2,117 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Srunning hotel resort offering service and luxury ...

TripAdvisor rating 5.0/5

DianneMuriel Solo travel - 18/09/2019 TripAdvisor review

A 2 year old property with big spaces and rooms that have been carefully and imaginatively designed and created. The service is engaged, warm and friendly from all staff. Breakfast buffet is sumptuous. Highly recommended for couples or singles amd especially for families : this property offers a lot for youngsters. Conferences and teade shows are well catered for as well.

Glorious resort hotel in historic Zhouzhuang

Customer review rating 4.7/5

Dianne Solo - 17/09/2019 AccorHotels review

I spent 5 days at the hotel which was my base to explore Zhouzhuang old town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

perfect experience in Pullman Zhouzhuang

Customer review rating 4.7/5

Alex Families - 02/09/2019 AccorHotels review

Le Accor Club member recognition at frontdesk. Helpful staff like Peter, Pheobe and loung waitress. Looking forward to have a real loung in the hotel like Lucy said. Certainly will visit it again.

Dear Min L., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Heartists and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We are looking forward to see you again. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Just OK

Customer review rating 4.7/5

Boney T. Families - 01/09/2019 AccorHotels review

Service can be improved, expecially at front desk and F&B outlet

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Very nice place

Customer review rating 4.7/5

Micko Families - 30/08/2019 AccorHotels review

Beyond the expectation

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Hotel is just hotel

Customer review rating 4.7/5

Anonymous Couples - 27/08/2019 AccorHotels review

Generally OK with good staff and house keeper, nice view and surroundings. But no connection with Zhouzhuang ancient town (ticketing or transportation).

Dear Guest, Thank you for the great review and suggestion of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

good

Customer review rating 4.7/5

Rachel Families - 21/08/2019 AccorHotels review

upgraded to lake view, room is spacious and bed is comfortable. Free movies is a plus. Swimming pool is good, hot pool is nice for relaxing after swimming. If the table tennis table is indoor, it would be better. We played for 5 mins and got 6,7 mosquito bits each, itchying... Breakfast food is good and it is served till 11am for the weekend, bonus for those who like a long lie and have bruch directly.

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like the table tennis that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Satisfied customer experience, nice view and considerable service and professional attitude.

Customer review rating 4.7/5

Fatima Y. Business - 24/07/2019 AccorHotels review

more than 80 Customers were well taken care of by the hotel staff especially the GM Lucy, Customer experience manager Phoebe, Account Manager Lori Zhu, and Sales manager David Fu, from the conference to sightseeing coordination, facility support. Thanks the whole team to make this event a very successful one.

Dear Ms. Y., We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Heartists and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Great experience

Customer review rating 4.7/5

Alex Families - 23/07/2019 AccorHotels review

Peter and Phoebe both gave me deep impression for their great service. Chinese restuarant is better than the buffet one. The dinner buffet always lack of some food I would like to have like crayfish or salmon.

Dear Guest, Thank you for the great review and suggestions of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Nice stay

Customer review rating 4.7/5

Kuan C. H. Families - 30/06/2019 AccorHotels review

We felt warming welcome and room was clean. The view and service are good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Wonderful Stay

Customer review rating 4.7/5

Paul Business - 11/06/2019 AccorHotels review

Thoroughly enjoyed my experience at this hotel. Spacious, clean room. Friendly staff and management. Great quality food at the restaurant with lots of choice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Calm oasis of comfort and ease in Zhouzhuang

Customer review rating 4.7/5

Elizabeth R. Business - 06/06/2019 AccorHotels review

From the moment we arrived, we were received and hosted with care and kind attention. The hotel spaces were elegant, calming and beautifully designed. It made working and resting a delight. The meals were all excellent, diverse and well crafted. Our room was well designed and very comfortable. Above all, the staff and team at the Pullman Zhouzhuang were caring and attentive. We felt very happy to be there. Small notes: There needs to be more places to hang your towels in the bathroom. The lighting in the bathroom could be more focused by the mirrors (really difficult to put on your makeup). The bar was not open during our stay - perhaps because folks were not using it but it would have been nice as an option. I was attending Fresh Pitch event. The Ballroom facilities, catering and A/V were excellent. The hotel staff was gracious and wonderful at the event. I was so impressed with the smooth transitions between events and nice coffee/tea break service. Truly wonderful!

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Connectors and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

MAL DEBIDO AL DEPOSITO

Customer review rating 4.7/5

Paloma Business - 24/05/2019 AccorHotels review

HOLA, NECESITO EL DEPOSITO DE VUELTA YA! I NEED MY DEPOSIT OF THE ROOM BACK RIGHT NOW!

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhouzhuang. I am sorry that your experience did not meet your expectations;.please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing, and we had checked our system and email to you to explain the deposit policy of bank. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Amazing Hotel from enviroment to service

Customer review rating 4.7/5

Chenjingjing Families - 07/05/2019 AccorHotels review

booking one bed-room from couple with one girl Environment:1, there's one green garden nearby fits for parents-child campaign. 2, there's one 5A scenic area called Zhou Zhuang far from hotel about 5 minutes. we enjoy the night piece . Service: Active and smile service ; Hotel also is quiet and clea. But I think Breakfast is not enough relative to five-star hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Connectors and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Better than expected

Customer review rating 4.7/5

Zhaojun Families - 05/05/2019 AccorHotels review

Family short distance trip, almost everything satisfied. The only thing needs to be soon improved is the space of change room of swimming pool.

Dear Guest, Thank you for the great review and suggestion of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang
Customer review rating 4.7/5

Andy Y. Solo - 02/05/2019 AccorHotels review

A very comfortable two days stay at Pullman Zhouzhuang. The big bathroom, cleaning room with best lake view and friendly staff made my stay memorable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Emech specialist

Customer review rating 4.7/5

Jian G. Business - 01/05/2019 AccorHotels review

very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang

Very good, very nice room with lake view and fantastic service.

Customer review rating 4.7/5

Angela Z. Families - 15/04/2019 AccorHotels review

I highly recommend Pullman ZhouZhuang after this experience. Me and my family arrived hotel late about 9PM, the reception completed check in process very fast, and sent us to a upgraded room for rest. The breakfast in the morning was fantastic, and we got the chance to walk around after breakfast. The hotel has a beautiful garden and equipped children playground, swimming pool. We had lunch and dinner during our stay, and our family loved the food and service. I need to highlight the service from the western (buffet) restaurant, we booked a cake with the restaurant for my daughter's birthday. The cake was very beautiful, and the entire service from the beginning was very pleasant. The chef, Parker confirmed our request patiently and baked a cake with princesses and castle exactly as same as my daughter wanted. Overall, I love this hotel, and definitely will come back next time.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Connectors and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang
Customer review rating 4.7/5

Connievtang Business - 14/04/2019 AccorHotels review

Very good and warm reception

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang
Customer review rating 4.7/5

Jenny C. Solo - 08/04/2019 AccorHotels review

excellent services & good environment

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucy LU General Manager |Pullman Zhouzhuang
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