Hotel - Novotel Bali Ngurah Rai Airport
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Novotel Bali Ngurah Rai Airport Hotel

4.5/5 904 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK OUT until 06.00pm
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 23:59
    • Opening hours : Week-end 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Each spacious room features a King bed or Twin beds, sofa bed, bath or shower, work area, TV, broadband access, hairdryer, safe deposit box and coffee and tea making facilities. Up to 2 adults and 2 children.

  • 206 rooms
  • 206 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,787 reviews

Our guest reviews for Novotel Bali Ngurah Rai Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 904 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Linda Couples - 18/07/2018 AccorHotels certified review
« A great relaxing stay. »

This is my second stay at this hotel. It is clean, comfy and friendly and the location makes it the perfect choice for a night in transit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda W., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Adam Solo - 17/07/2018 AccorHotels certified review
« Good overnight stay on my way to Lombok »

Nice rooms , friendly staff, great breakfast, however the burger buns were hard and stale.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam G., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Reece C. Families - 17/07/2018 AccorHotels certified review
« Convenient for a first night stay in Bali »

Arriving in Bali after midnight with children we chose to stay at the Novotel Bali Ngurah Rai for the first night. We were literally climbing into bed within 60 minutes of landing in Bali. We woke up refreshed, had breakfast and transferred to our Seminyak villa the next morning. A great experience that we will repeat on our next visits to Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurice C., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Family - 17/07/2018 TripAdvisor review
« Novotel Bali Airport »

Always enjoy staying at this hotel. We have 3 stays in July as we are coming and going from Bali a couple of times during the month. As a Accor Plus Goid Member I am really well looked after as they have a runway view room for me each time, welcome drink for two adults instead of one that some hotels only offer and always a late or earlier check out/in if needed. There is nothing better than arriving into Bali and avoiding the transport scrum as you exit the airport doors. They have improved their check-in processes as it now takes a lot less time than previously but they could still speed it up especially for returning customers.

Ruthy C. Friends - 15/07/2018 AccorHotels certified review
« Grateful »

We had a delay and our flight was delayed a night. Novotel found a room for us and we didn’t have to sleep at the airport but we were so close we could walk there! The room was very clean and the staff very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALICIA H., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

F. Solo - 14/07/2018 AccorHotels certified review
« Very satisfied »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teng Wen F., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Family - 14/07/2018 TripAdvisor review
« A great location »

After a long flight checked into Novotel Bali Ngurah Rai Fantastic location ,friendly staff and super room . All the staff were very helpful and the swim in the pool was very refreshing. Had a nice drink in roof top bar and a good nights sleep. Breakfast Wow everything we wanted. We ask for an extension on the room no problem. Would I use this hotel again yes would I recommend this hotel yes . Thank you to all the staff and the welcome fruit was a nice touch . Well done to the hotel manager. Elaine and Peter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine and Peter, Warmest Greeting from Novotel Bali Ngurah Rai Airport, First of all, I would like to thank you for your recent visit to our hotel and for taking your valuable time to share about your experience with us. I am pleased to know that you loved the service extended to you by our staff, our room, our rooftop bar, our breakfast set-up and our convenient location at the airport. Once again thank you, we certainly look forward to the pleasure of having you as our guest again in the near future. Kind Regards, Anoop Dhondoo General Manager

Henry Couples - 13/07/2018 AccorHotels certified review
« No customer service »

Nobody helped me with toiletries supplies

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry Tiam Chye C., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Michelle Couples - 13/07/2018 AccorHotels certified review
« Ms Michelle »

As always a wonderful, warm, friendly time staying at Novotel it's like returning home every trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle M., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Simon Couples - 13/07/2018 AccorHotels certified review
« Quick and easy »

Mostly enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon D., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Mel Business - 13/07/2018 AccorHotels certified review
« Good quality airport hotel »

Very comfortable room with nice facilities, small but good gym equipment and I didn't get to use the pool area due to my short stay but it looked lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie C., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Bro Couples - 12/07/2018 AccorHotels certified review
« "Happy wife" "happy life:) »

Love the room, good bed, very clean. Will visit again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear WHANI TURINUI T., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Anonymous Families - 12/07/2018 AccorHotels certified review
« Better than expected stay »

Very friendly reception on arrival, Rooms very nice, excellent location, easy walking distance to domestic and international airports. Only problem we had was in the restaurant - poor and inattentive service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kara M., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Ketut N. Business - 12/07/2018 AccorHotels certified review
« Unbelievable »

Your hotel service still consist like the first time I stayed before. Room very clean, food and beverage tasted well, very quite even near airport, all staff are helpfull and warm. Roof top lounge is very pleasent. Pool, garden and smooking area are clean. Only 1 request...if possible...any guest who stay in and brings their own vehicle can get free parking will be great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ketut N. Kresna J., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Kath Ç. Solo - 12/07/2018 AccorHotels certified review
« Convenience and comfort »

Flight arrived late but this wasn't an issue. Check in was quick and easy. Room allocated was readily accessible with heavy luggage and very clean and quiet. Basic toiletries provided. Ample hot water. Only used the room for a few hours. A part time room rate would be a fairer proposition though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen C., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Michelle. Families - 12/07/2018 AccorHotels certified review
« 3 night stay »

Overall we enjoyed our stay although little things let this hotel down. As we paid extra to have executive rooms this included afternoon tea and evening drinks and canapés. Night one we turned up at 5.30 (as this was on from 5.30-6.30) to find no-one was there. At 5.40 we went back to one of the rooms and rang reception, to be told that someone would be there soon. The pool area also needs to be monitored better as towels were spread on beds (& there are only a few of these) with clearly no occupants. The receptionists and room cleaners are polite and obliging. We used the spa for a manicure for me and a pedicure for my husband. This was a lovely experience and the two girls (Suki and Nura) were absolutely lovely and helpful. We couldn’t fault them and would like to recommend them. At 5.55 someone arrived and drinks were ordered. Canapés arrived at 6.08 and was a very small and poor selection. As this started late we expected it to go on for another half an hour but no. Just before 5.30 the member of staff left. So we had one drink each and two canapés each. Very poor. We skipped the afternoon tea and canapés on day two and found that it was the same on day three. Very small and poor selection and as there were other people in the lounge more canapés had to be ordered (this took 20 mins) as there wasn’t enough for everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew G., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

X2762FVss Family - 11/07/2018 TripAdvisor review
« Wonderful »

This is my second time and expectation still reached. I had to reschedule my initial date due to Mt.Agung. Novotel was very flexible, understanding & co-operative. Will definitely stay there again and recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear X2762FVss, Warmest Greeting from Novotel Bali Ngurah Rai Airport, First of all, I would like to thank you for your recent visit to our hotel and for taking your valuable time to share about your experience with us. I am pleased to know that you enjoyed the service extended to you by our staff. Once again thank you, we certainly look forward to the pleasure of having you as our guest again in the near future with better experience. Kind Regards, Anoop Dhondoo General Manager

Liesje P. Solo - 10/07/2018 AccorHotels certified review
« Very goodfrien »

Friendly staff and closed or inside the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth P., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Maya Families - 10/07/2018 AccorHotels certified review
« All good »

Staff is nice, room is clean, inside ngurah rai airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maya A., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Gabrielle Families - 10/07/2018 AccorHotels certified review
« Nice clean quiet »

We loved the varied buffet breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabrielle S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi it Swardinta Guest Experience Manager

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