Hotel - Novotel Bali Ngurah Rai Airport
Novotel Hotel Novotel Hotel

Novotel Bali Ngurah Rai Airport Hotel

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4.5/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Opening hours : Week 23:59
    • Opening hours : Week-end 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Nyepi/Silent Day: 17 March 2018. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am, 18 March 2018.

Hotel location

Our rooms

Each spacious room features a King bed or Twin beds, sofa bed, bath or shower, work area, TV, broadband access, hairdryer, safe deposit box and coffee and tea making facilities. Up to 2 adults and 2 children.

  • 214 rooms
  • 150 non-smoking rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,370 reviews

Our guest reviews for Novotel Bali Ngurah Rai Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 735 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rowan Business - 13/02/2018
« Exceptionally Service, beautiful rooms, plentiful amenities and delicious food. »

My experience was faultless, hotel staff were always happy to assistance.

AccorHotels certified review
Lach Couples - 11/02/2018
« Wonderful experience »

Great final couple of days in Bali, room was well air conditioned, staff were friendly & helpful and the location was extremely convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lachlan W., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Agung C. Business - 11/02/2018
« Transit »

I could not get the transit room but the reception can assist me to get a reasonable price room to support me

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUNG C., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Nicki Couples - 10/02/2018
« Amazing and helpful »

So convenient and the staff was so helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nichole S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Naomi Families - 10/02/2018
« Perfect layover hotel »

We found the Novotel perfect for our layover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi A., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Antonio N. Business - 08/02/2018
« Suggestion »

I was enjoyed but I need the Dorm that no to far. I suggest you can arrange dorm is near. thanks...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio Miguel Fatima Wudu N., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Anonymous Families - 08/02/2018
« very satisfying »

amazing hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardas R., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Anon Couples - 08/02/2018

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn A., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

TripAdvisor review
pamelacR7639EK Solo travel - 08/02/2018
« Novotel Balia Ngurah Airport »

Excellent choice for convenience to international airport for those early or late flights, takes the stress out of your last day. Staff very friendly and helpful, hotel itself impeccable. Beautiful gardens very hard to believe that it is located between domestic and international terminals. Stay was stress free and oh so quiet, great place to relax before the flight home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pamelacR7639EK, Warmest Greeting from Novotel Bali Ngurah Rai Airport, Thank you for choosing us for your stay and sharing your experience with us. It’s a pleasure to read your review on our tripadvisor page. We are delighted to learn how much you enjoyed the hospitality of our staff, convenient location at the airport and beautiful garden. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you, we certainly look forward to the pleasure of having you as our guest again in the near future. Kind Regards, Anoop Dhondoo General Manager

AccorHotels certified review
Berenice N. Couples - 07/02/2018
« Convenient and comfortable stay in a first class hotel »

We were impressed with the proximity to the International Airport, the service, the welcome, the cleanliness and comfort of our room and the convenience of a restaurant offering quality food. It was an excellent experience. Thank You.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berenice Maureen N., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Andy S. Solo - 06/02/2018
« Good stop over in Bali »

Good location on arrival in Bali as the hotel is in walking distance under roof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

TripAdvisor review
Cin36 Friends getaway - 06/02/2018
« Perfect place for us »

After a week in Canngu we had to find accommodation for one more night prior to returning home. We were a couple plus a 3 year old. The pool was lovely and great for toddlers with a section for this age group or for adults to sit and relax. There were also easy access areas down the sides of the pool for the kids or for adult sitting. The complimentary portacots are extra large and I decided at 10pm I would rather my son sleep in that than squeeze in with me and there was no issue ringing reception and getting one delivered to our room promptly, he is a tall 3yo and fitted with ease. The price was great value and even included an amazing buffet breakfast with everything you could ever want. Restaurant prices for dinner were very affordable and the meals were very enjoyable, comfortable booth seating. Close to shops etc. We found best value was in a metered taxi. Being next to the airport was super convenient, no stress in traffic to catch our departing flight and we didn't even notice any flight noise during our stay. We were able to leave our luggage at reception whilst we had a tasty and relaxing dinner in the restaurant. Entry to the airport is directly off the restaurant area which was so easy. We were travelling with another couple who had a 2 year old so travelling with ease was super important. Only downside for us was the day spa was being renovated at the time of our stay which wasn't conveyed to us at time of booking a treatment and therefore we didn't get to enjoy this experience as anticipated, affordable prices. No doubt once renovations are complete it would be more relaxing. Our friends expressed a similar experience to ours for their stay. Would totally recommend and would consider staying again if it suited our travel requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyn36, Warm Greetings from Novotel Bali Ngurah Rai Airport We are delighted to read that you enjoyed your stay with us. We are pleased to hear you were able to take full advantage of the hotel facilities we have offered. We are most grateful for those compliments. As for your feedback, I've shared to department concern to ensure we take necessary action for improvement. At Novotel, we always strive to exceed our guests’ expectations and craft an experience for all of them and learning that it was the case for you is truly rewarding. Thank you again for sharing this precious review with the other travelers and I am looking forward to welcome you back on your next visit to Bali. Kind Regards, Anoop Dhondoo General Manager

AccorHotels certified review
Lisa P. Families - 05/02/2018

Very satisfied. Room was clean and comfortable. Could not fault the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa P., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

TripAdvisor review
Family - 02/02/2018
« Stop over to Lombok »

We stayed at Novotel Bali Ngurah Rai Airport on our way to Lombok. Could not have asked for a smoother transition. Arrived at the airport after midnight, walked out of arrivals and a short walk all within the airport complex to the Novotel. Friendly, trouble free service straight to our rooms. Rooms clean all essentials at hand, slept well woke up to an amazing breakfast - so many choices. SImple transition to the Domestic Airport again carry our bags so easy walk. Overall, excellent service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine B, Thank you for sharing such a thoughtful review following your recent stay at Novotel Bali Ngurah Rai Airport, We are delighted to know that the convenient location of our hotel at the airport, room, and our services were up to your expectations. Once again thank you and we hope we may have another opportunity of welcoming you back to our hotel whenever your travel plans allow. Yours sincerely, Anoop Dhondoo General Manager

TripAdvisor review
Solo travel - 01/02/2018
« One night saty ahead of flight »

The building and accommodation is very good. However staff training and/or management is somewhat lacking for a hotel of this supposed rating. As a business traveller finding the computer connections to the TV not even connected was disappointing. Restaurant staff seemed unaware of diners. Small failures, but unacceptable from Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear terryrestorick, Warm Greetings from Novotel Bali Ngurah Rai Airport We are delighted to read that you enjoyed your stay with us. We are pleased to hear you were able to take full advantage of the hotel facilities we have offered. We are most grateful for those compliments. As for your feedback, I've shared to department concern to ensure we take necessary action for improvement. At Novotel, we always strive to exceed our guests’ expectations and craft an experience for all of them and learning that it was the case for you is truly rewarding. Thank you again for sharing this precious review with the other travelers and I am looking forward to welcome you back on your next visit to Bali. Kind Regards, Anoop Dhondoo General Manager

AccorHotels certified review
L. Solo - 31/01/2018

Great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald L., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Ly Families - 29/01/2018
« Not bad but not good »

Just so so

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miyoung P., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Emily Couples - 25/01/2018
« Lovely stay »

Very comfortable and clean, staff were helpful and polite. Great place to stay! Just a bit tricky finding it from the arrival section of the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily M., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

AccorHotels certified review
Agnes E. Friends - 25/01/2018
« Very convenient and comfortable hotel if you need to be by the airport »

It was a wonderful experience. My friend needed to leave really early in the morning for his flight so we decided to stay as close to the airport as possible without having to run into the delays of traffic and such. My flight was late in the afternoon and the hotel had the option to extend late check-out for a fee. That made it really convenient for me too without having to add another day to my reservation. I loved the room, everything was clean and comfortable. Massage was very affordable too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes L., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

TripAdvisor review
Solo travel - 24/01/2018
« I Feel Comfort, Safe, and HAPPY.... »

Thank you for reservation team, you're very communicative and solvable. Thank you for chance to have experience in your Suite Room. The rooms are modern and very comfortable. The hotel provide good quality of accommodation. The staff very very very friendly, humble and professional. Greetings and Smile easy to find. F&B here is tasty, reasonable portion, good price. I love this hotel, they have attractive interior design in public area, such as Lobby, Restaurant.. The spot is istagramable... :) Try their new Roof Top Bar (Runaway Bar) - Enjoying sunset with good cocktails, AND viewing plane TakeOff/Landing. Good Spot for Aviation Geek. Ask for room on 2nd floor for easy access to pool, restaurant, and lobby. If u book Suite Room, ask for room with bathtub, so u can soak in hot water after ur journey. The hotel just next door from International Arrival and close with Domestic Arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RyPutera, Warmest Greeting from Novotel Bali Ngurah Rai Airport, Thank you for choosing us for your stay and sharing your experience with us. It’s a pleasure to read your review on our tripadvisor page. We are delighted to learn how much you enjoyed our services start from our reservation, restaurant services and the strategic location of our hotel. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you, we certainly look forward to the pleasure of having you as our guest again in the near future. Kind Regards, Anoop Dhondoo General Manager

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