Hotel - Novotel Bali Ngurah Rai Airport
Novotel Hotel Novotel Hotel

Novotel Bali Ngurah Rai Airport Hotel

4.5/5 1,042 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK OUT until 06.00pm
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 23:59
    • Opening hours : Week-end 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

Each spacious room features a King bed or Twin beds, sofa bed, bath or shower, work area, TV, broadband access, hairdryer, safe deposit box and coffee and tea making facilities. Up to 2 adults and 2 children.

  • 206 rooms
  • 206 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,098 reviews

Our guest reviews for Novotel Bali Ngurah Rai Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,042 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
tyson march m Family - 12/11/2018 TripAdvisor review
« Good stay for a layover »

Hotel is good for a short laylover. Price guarantee is totally non existent, accor must FIX this option. No one ever responded after several attempts both via email and phone calls. Won’t stay at another Accor property because of this unsatisfactory service.

John O. Business - 10/11/2018 AccorHotels certified review
« Great experience »

I only stayed one (1) night but it was great and served the purpose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John O., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Ms J. S. Solo - 09/11/2018 AccorHotels certified review
« Most pleasant stay , good staff »

My stay was brief and was everything I needed Excellent buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Baljit K. Families - 07/11/2018 AccorHotels certified review
« It was great. »

It was amazing including staff, services, and food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baljit K., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Niranga Couples - 07/11/2018 AccorHotels certified review
« The stay was so convenient and extremely comfortable. No complaints! »

Everything starting from the welcome to our checkout was easy and convenient. We had a good snooze before our late night flight and we were very glad that we booked this hotel for our transit. The hotel ambiance and the food at the restaurant was superb! The rooms were exactly what is shown in the pictures and so clean. The staff is very friendly and approachable. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niranga Hansini N., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Chris S. Families - 06/11/2018 AccorHotels certified review
« Airport Stopover »

This hotel offers the perfect location for a airport stopover or layover. Clean comfortable rooms and rooftop bar to enjoy the comings and goings of a busy airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Karen -. M. Families - 06/11/2018 AccorHotels certified review
« Room for improvement »

We enjoyed our short stay at the Novotel while waiting for a late flight. The pool and the facilities were great as was the convenient location. Unfortunately the food and drinks were a let down. The food was of a very poor standard and the coffee was also very poor. I expect more from an international hotel such as the Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen R., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Lekili Friends - 06/11/2018 AccorHotels certified review
« Staff was excellent »

No problems. Staff was friendly, helpful, accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie D., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Anonymous Business - 06/11/2018 AccorHotels certified review
« Room excellent, services require a bit of an upgrade »

WiFi not functioning Issues charging meals to my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan M., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

J V. D. Couples - 06/11/2018 AccorHotels certified review
« Six Hour Stay »

After checking out of our Bali Hotel in the morning, we needed to kill around six hours before checking into Bali Airport for our flights back home to U.K. Therefore, the Novotel Bali Airport seemed to be the perfect solution and this definitely proved be the case as we were able to enjoy a few hours by the pool, before showering and changing prior to heading into the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey Van D., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Departure40252323143 Business - 06/11/2018 TripAdvisor review
« Not even noisy! »

If you have to spend a night at the airport hotel at Ngurah Rai Airport - don't worry. Had an early flight out. Even managed a night out in Kerobokan/Seminyak the night before. A place full of air-crews and people waiting for their return flight. Agreeable pool.

Couples - 03/11/2018 TripAdvisor review
« An awesome hotel to stay at »

This is definitely an awesome hotel , modern, clean, food is really something out of this world for sure.I would recommend this hotel to anyone whom would like to have their stay near to the airport.Thanks guys.

Anonymous Solo - 02/11/2018 AccorHotels certified review
« Convenient location and clean rooms »

Lovely swimming pool and food. Room service a bit slow. Soap products should not contain palm oil unless sustainable. Whilst it was good to see fair trade soap palm oil plantations in Indonesia are an environmental concern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Charles L., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Zhi Business - 31/10/2018 AccorHotels certified review
« good stay »

good stay but the room can be cleaner and quite

Simon Business - 31/10/2018 AccorHotels certified review
« Another Great Stay »

Great convenient placed hotel, a very pleasant experience overall except the unpleasant journey from International to the Hotel due to construction.

Hampi10 Family - 30/10/2018 TripAdvisor review
« very nice Hotel »

after Landing at Denpasar we allways go in this Hotel and we receive a very warm welcom back. The rooms are very new all thing working with no problems. not noisy from the aircrafts. breakfast very good. next time we will come back again

Couples - 25/10/2018 TripAdvisor review
« Great Hotel - Reduce plastics... »

Really enjoyed two stays at this Novotel - convenient to the airport as we transitioned to and from LBJ. The breakfast is phenomenal, with some lovely Indonesian options, and a great bebek goreng (crispy duck) for dinner. My only real complaint is the plastic water bottles served in the room, and the plastic straws served with the cocktails and coconut - I forgot to ask for no straws thinking the Brand would be conscious enough around single-use plastics and their negative impact.

K Y. Families - 24/10/2018 AccorHotels certified review
« A great stay, a wonderful upgrade, delicious food and great staff. »

Only 1 night but the upgrade was appreciated. Good breakfast. Friendly staff. Hope airport construction finishes soon so the route from international airport easier. Was easy last year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry Y., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Karen G. Couples - 22/10/2018 AccorHotels certified review
« Room for improvement »

* Assistance with luggage not provided * Slow and poor service on arrival * Still no service provided poolside despite providing a buzzer system * Broken chairs poolside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen G., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

Peter G. Couples - 22/10/2018 AccorHotels certified review
« Very relaxing »

Professional helpful and friendly staff. Room was very clean and the bed extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda H., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Vivi It Swardinta Guest Experience Manager

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