The Lake Garden Nay Pyi Taw - MGallery by Sofitel 5 stars

TripAdvisor rating 4.5/5 128 reviews
The Lake Garden Nay Pyi Taw - MGallery by Sofitel
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Room 1

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Hotel extras

  • Sublime mountain and waterfront views

  • Guestrooms in serene nature retreats

  • 2015 World Luxury Hotel Award winner

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

The Lake Garden Nay Pyi Taw - MGallery by Sofitel

National Guest House
Dekkhina Thiri road,
East Nay Pyi Taw 15011
67
nay pyi taw
myanmar

Tel: +95067810 5059

Fax: (+95)067/810 5060

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NAY PYI TAW INTL AIRPORT At 20km / 12.43 miles

GPS :19.6967227, 96.095488

Our accommodations

SUPERIOR ROOM, 1 King-Size Bed with the lush garden view from balcony

  • Max. number of persons: x3
  • Area: From 38
  • Views: Panorama view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Single Beds with the lush garden view from balcony

  • Max. number of persons: x3
  • Area: From 38
  • Views: Garden side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM, 1 King-Size Bed with significant lake view from private balcony

  • Max. number of persons: x3
  • Area: From 38
  • Views: Garden side, Panorama view, Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM, 2 Single Beds with significant lake view from private balcony

  • Max. number of persons: x3
  • Area: From 38
  • Views: Lake side, Garden side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 1 King-Size Bed with spacious living room, sunken bathtub & extended balcony

  • Max. number of persons: x4
  • Area: From 72
  • Views: Garden side, Panorama view, Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 2 Single Beds with spacious living room, sunken bathtub & extended balcony

  • Max. number of persons: x4
  • Area: From 72
  • Views: Garden side, Panorama view, Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

THE BELL BISTRO

Type of cuisine: International

All day dining restaurant featuring a selection of international cuisine mixed with local Myanmar flavors in a contemporary yet traditional ambiance. Enjoy casual dining everyday of the week. Open for Breakfast, Lunch and Dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIMO ITALIAN CUISINE

Type of cuisine: null

The specialty Italian restaurant offers the finest Western cuisine in a Burmese ambience. With its dramatic lighting and magnificent golden archway, guests are transported to ancient times.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRAND BELL

Type of cuisine: International

Enjoy casual dining of the week at the restaurant, which has contemporary yet traditional ambiance and a wide selection of international and local Burmese cuisine. Open daily for Breakfast, Lunch and Dinner.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OAK ROOM

Photo non contractuelle / Strictly non binding

Open throughout the day, The Oak Room offers a wide array of spirits and some of the best wines. Together with some of the finest cigars in our cigar lounge, guests can enjoy our signature cocktails, martinis and vintage whiskeys.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 480 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more
The Lake Garden Nay Pyi Taw - MGallery by Sofitel Meeting Room

Our guest reviews for
The Lake Garden Nay Pyi Taw - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

527 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

128 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

the stay was mediocre

Customer review rating 4.2/5

Anouk V. N. Business - 13/05/2019 AccorHotels certified review

This is the first time I stayed at M gallery and I was not impressed due to following reasons: - aircon in the room was not working and it took the staff 3 hrs to give me another room; - level of english/communication of staff is limited; - spa: upon entering you are asked to pay (not yet received any service), room was not prepared even though appointment was made and shower was not clean.

Dear Ms. Anouk Van n., Thank you for taking the time to tell us about your experience at the MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have also investigated regarding your experience at the Spa too. The Hotel Management have already communicated the concerned management team to stop that business practice immediately since it is not up to our standards. Thank you for reporting about this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Pampered

Customer review rating 4.2/5

Anonymous Business - 13/05/2019 AccorHotels certified review

Another comfortable stay at M-Gallery. Service was tailor made and I was made to feel at home. Thank you.

Dear Ms. Deboram G., Thank you so very much for your great reviews. Indeed, we are very glad to have you as part of MGallery family. We can't wait to see you again. Speaking of, we hope you will be able to return soon. Our home-grown mangoes are awaiting for you. Sincerely, Aung Thurein Room Division Manager

Good.

Customer review rating 4.2/5

Dr. T. H. M. Business - 10/05/2019 AccorHotels certified review

The pool was empty. One of the decorations in the room was broken.

Dear Dr. Thein Han M., Thank you for taking the time to tell us about your experience at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Doubtfully satasfied

Customer review rating 4.2/5

Alexine Business - 09/05/2019 AccorHotels certified review

Stay was pleasant with helpful staff on sight. Food is not really up to expectation level. Reservation staff needs to be well-trained and supervised.

Dear Ms. Khine Zar L., Thank you for taking the time to tell us about your experience at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Clean and decoration is very Myanmar traditional style to attract foreigner which is very proud of Myanmar

Customer review rating 4.2/5

Aye T. Business - 07/05/2019 AccorHotels certified review

Clean and safe One issue is weak in sound proof in the room as I heard from TV sound and voices of people from other rooms

Dear Ms. Aye T., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have also duly recorded your highlights on areas of improvement. We will work on it accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

very service-minded

Customer review rating 4.2/5

Camilla Business - 06/05/2019 AccorHotels certified review

the staff are very kind and service minded and my overall experience at the M Gallery has been very positive

Dear Ms. Camilla W., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Nice hotel with huge room

Customer review rating 4.2/5

Ben Business - 02/05/2019 AccorHotels certified review

Good location and seamless check in. Price very reasonable.

Dear Mr. Khoon Yew D., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Country Programme Manager

Customer review rating 4.2/5

B. Business - 29/04/2019 AccorHotels certified review

Satisfying except the long wait at the dinner of UNCT in the Italian restaurant. some of our colleagues did not get the food after an hour of waiting.

Dear Mr. Karmacharya B., We thank you so much for your recent stay with us. We have well aware of the shortfalls. We truly appreciate your time taken to provide us review on our services. I hope that you will give us another opportunity to serve again in near future. We look forward to welcoming you back soon. Sincerely, Aung Thurein Room Division Manager

Welcoming

Customer review rating 4.2/5

Anonymous Business - 26/04/2019 AccorHotels certified review

Pleasant and relaxed. Staff were very helpful.

Dear Mr. Johan C., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Another great stay

Customer review rating 4.2/5

Dr N. H. Business - 20/04/2019 AccorHotels certified review

Always enjoy my stay here because of excellent staff

Dear Dr. Neville H., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

This was not my booking. Please correct the loyalty number used

Customer review rating 4.2/5

Anonymous Business - 16/04/2019 AccorHotels certified review

I DID NOT stay at your hotel

Dear Guest, I do regret for receiving survey not relating to you. I will do the necessary investigation and follow up further. Definitely, we will correct the loyalty number used. Once again, please accept our sincere apologies. Sincerely, Aung Thurein Room Division Manager

Ms

Customer review rating 4.2/5

Lisa G. Business - 15/04/2019 AccorHotels certified review

Very friendly staff, lovely facility. Some issues need attention: Maintenance: the walls are in urgent need of repainting... they are damaging your brand standard. Breakfast: cooks need proper training on how to cook eggs... scrambled eggs were overcooked and hard and dry. This usually applies to omelettes as well. I was offered tea/coffee at breakfast but requested a pot of boiling water to make my own tea. This did not materialise. Small details in my room needed attention: the hairdryer did not work and the batteries on my bathroom scale were flat. I stayed at the hotel as it was booked by my client, but I do look forward to staying again as it is a lovely hotel.

Dear Ms. Lisa Gordon D., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the same note, I have well noted the areas of improvements mentioned in your feedback. We are truly grateful for your contribution. Definitely, we will look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager
Customer review rating 4.2/5

Nilar A. Business - 01/04/2019 AccorHotels certified review

Front office team is very friendly and provided excellent services during my stays. .Breakfast was good especially Myanmar food items as tasty.

Dear Ms. Nilar A., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Welcoming and accommodating

Customer review rating 4.2/5

Syukri Business - 01/04/2019 AccorHotels certified review

Your team was courteous. Although facilities like the pool and gym can be improved, your staff attitude was very welcoming

Dear Mr. Mohd Syukri B., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Rom Division Manager

Excellent

Customer review rating 4.2/5

Mohd K. H. B. A. B. Business - 01/04/2019 AccorHotels certified review

Excellent.

Dear Mr. Mohd Kamal Hisham Bin Abu B., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

CEO

Customer review rating 4.2/5

Jean-martial C. Business - 01/04/2019 AccorHotels certified review

1. too much mosquito in the hotel premises and guestroom 2. there was a ringing alarm clock in a guestroom for hours in early morning and it was very disturbing 3. business center should have option for color printing

Dear Mr. Jean-Martial C., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. We have well noted down the areas of improvements mentioned in your feedbacks. Definitely, we will look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Pleasant staff but room was so far away at the corner

Customer review rating 4.2/5

S. Z. S. Business - 31/03/2019 AccorHotels certified review

Staff there always nice but My room 538 was so far at the last corner while they gave my colleagues in the main building. That was the same reason I decided not to stay at MGallery last time because they always give more favor to my colleagues than me. I like Hilton more because they always give me nicer room as I am a gold member. 538 was so quiet at night. Key card was not working next day. Toilet had weird smell. Breakfast pastry were also better at Hilton.

Dear Ms. S. Zin Hla S., Thank you for taking the time to tell us about your experience at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have also well recorded your preference regarding the room allocation. Definitely, we will look into all those areas of improvements mentioned in your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

With the full of sweety

Customer review rating 4.2/5

Htet A. K. Business - 31/03/2019 AccorHotels certified review

This is the best hotel in NayPyiTaw.

Dear Mr. Htet Aung K., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager
Customer review rating 4.2/5

Anonymous Business - 30/03/2019 AccorHotels certified review

Everything was excellent: Comfortable bed and pillows Ample amenities Excellent coffee pods Rooms with covered balcony Breakfast Dinner at italian restaurant was good What could be improved? Poor Bathroom design Noise from walkway if stay in normal room. (Dragging of wheeled luggge because walkway is not carpeted, and people talking) However this time i stayed in a suite so there was no noise problem.

Dear Mr. Apichart C., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also well noted down the areas of improvement mentioned in your feedbacks. We will look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Excellent customer care

Customer review rating 4.2/5

Paul T. Business - 27/03/2019 AccorHotels certified review

The staff at M Gallery are extremely attentive and help. They assist with all requests that I have. I have no complaints. The poorest part of the hotel is the gym. The AC isn't good, some equipment is broken and there aren't enough adaptors to the plug the machines in. Given the high quality of the rest of the hotel, the gym is definitely the weakest part.

Dear Mr. Paul T., We very much appreciate your comments regarding your stay at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. I regret that we fail to meet your expectation at the gym. I will definitely look into it. Once again thank you so very much for your support. We wish you have a great stay with us. Sincerely, Aung Thurein Room Division Manager
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