Hotel - The Lake Garden Nay Pyi Taw - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Lake Garden Nay Pyi Taw - MGallery by Sofitel

4.5/5 115 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 165 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 274 reviews

Our guest reviews for The Lake Garden Nay Pyi Taw - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 115 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 16/07/2018 TripAdvisor review
« Excellent hotel »

I highly recommend this hotel. I stayed 1 night for business. I was impressed by the attentive and helpful hotel staff, they all went out of their way to make my stay enjoyable. Very nice hotel room as well, I enjoyed the peace and quiet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mal G, What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

K. Business - 14/07/2018 AccorHotels certified review
« I was so satisfied. »

Our members were satisfied with your service. Clean and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nari K., What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

Aung S. T. Business - 13/07/2018 AccorHotels certified review
« I love interior decotration and nice breakfast. »

All of staff are very friendly and I feel big comfortable that looks like as home sweet home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aung Sandar T., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

San S. W. Families - 10/07/2018 AccorHotels certified review
« Well organised and dutiful staffs »

From the time check in to check out, we are served as the VVIPs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. S., What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

Tim Business - 06/07/2018 AccorHotels certified review
« A tired hotel »

Lovely staff, but the facilities are slowly failing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy David V., Thank you for taking the time to tell us about your experience at MGallery Nay Pyi Taw by Sofitel. Please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Kyi Business - 04/07/2018 AccorHotels certified review
« Relaxing »

At home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyi M., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Mel Business - 01/07/2018 AccorHotels certified review
« Great bed »

Good, thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Melita T., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura' Hotel Manager

Peter P. Business - 29/06/2018 AccorHotels certified review
« Poor check-in but excellent customer service »

I had to wait 30 minutes until I got a room with mosquitoes and broken air-con. There was no welcoming at entrance and not a particular sign direction towards the main reception. After I made the complaint about the allocated room, the hotel manager personally arranged an upgraded suite for me with a well-working air-conditioner. Breakfast was excellent and the staffs are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter P. S., Thank you for taking the time to tell us about your experience at MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Eko S. Business - 26/06/2018 AccorHotels certified review
« Mr. »

Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santoso Eko s., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And also we are very sorry that you did not meet your expectation.We are sure that we will take the appropriate measures for the future . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Karen Business - 22/06/2018 AccorHotels certified review
« Wonderfully quiet and beautifully designed hotel »

The hotel is truly beautiful, the breakfast buffet is delicious and the staff very well trained and super helpful. Kindly only make sure you have tennis rackets AND balls available to rent, if you advertise a tennis court. Also kindly consider more healthy food choices in the restaurants. It was not easy to find vegetarian and low carbohydrate food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel W., WOW!!!!… to be rated so highly by a reviewer is a real honor. Thank you for writing such amazing comments on Trip Advisor. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Indeed we have fantastic facilities, but to have the overriding factor being the staff is a really great comment for us, indeed we are lucky to have some absolute superstars working here. Thank you for sharing. Isabel W.,thank you for staying at MGallery Nay Pyi Taw by Sofitel., we all look forward to welcoming you back in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Sabine R. Business - 20/06/2018 AccorHotels certified review
« I like M-Gallery but the maintenance need to be improved »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mr.Kyaw Thura Hotel Manager

Anonymous Business - 20/06/2018 AccorHotels certified review
« The room is nice and the facilities are also good. »

The services of hotel staffs are very good and they all are very friendly. They always seek the needs of the guests and they are always ready to help to their guests. The foods in the catering are needed to improve a little bit more and the location is very great. The cleanliness of the hotel and its compound are very perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyaw Thu L., We very much appreciates your comments regarding your stay at the MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Su Solo - 19/06/2018 AccorHotels certified review
« it was amazed in decoration and services as well. »

It was nice to stay there. Hotel is clean and well-decorated in everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Su Thet H., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will keep improving our offers to make your convenience during your future visits. We are always happy to care our repeat guest with lots of warmness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Guowei Business - 18/06/2018 AccorHotels certified review

Nice place, but why no discount for Myanmar people. TV screen not clear. Check-in took too much time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guo W., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel . We are sorry that we did not meet your expectations. Your comment shall be brought to the attention of our team as we strive to enhance our guest’s experience. We shall take the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Gabriele Business - 15/06/2018 AccorHotels certified review

Great hotel, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriele v., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. We shall share your comments with our team . Your comment will serve as an encouragement to all of our staff as we strive to maintain the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Looking forward to welcome you at MGallery . Sincerely, Mr.Kyaw Thura Hotel Manager

Ei S. Z. A. Business - 13/06/2018 AccorHotels certified review
« Very Good »

spacious room with very good amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ei Shwe Zin A., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Myat M. M. Business - 13/06/2018 AccorHotels certified review
« Good »

We are quite happy with your service in room and conference. However, you need to train more kitchen staffs, food is so so. Service from restaurant is really poor quality. They don't know the take away. Need to train for concierge, even I ask them to put my ledge into car they don't. Receptionist also need to improve. I have to wait for bill since 7:00 pm - 10:30pm. I just can pay my personal bill at 10:3o and she said to be ready for our event bill at 6:00 am in t he morning however even in 7:00 am I cannot get the bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myat Myat M., Thank you for taking the time to tell us about your experience at MGallery Nay Pyi Taw by Sofitel. I am sorry for your bad experience at our hotel.Please allow me to express my apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Aspicycup Business - 08/06/2018 AccorHotels certified review
« A decent stay but the hotel needs more maintenance if it wants to claim itself an Accor Hotel Group. »

I was happy with the room size and the the comfort of the bed. However, I noticed that the bathroom was not properly clean and also that some of the furnishings from the shower came off when i tried to grab it. I was also disappointed in room service. I ordered a chicken caesar salad which was quite pricey. But I got half a plate of damp salad with hardly no chicken or sauce. I requested to have breakfast sent to my room since I was fasting and I filled out options that the reception gave me. I ordered an omelette with decaf coffee. But instead I got a boiled egg and two cheese sticks with black coffee. The gym equipment is outdated and dirty. A staff should look after the gym, especially cleaning the equipment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Watriah Z., Thank you for taking the time to tell us about your experience at the The Lake Garden Nay Pyi Taw - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Once again, I would like to reiterate our determination to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Aung Thurein Room Division Manager

Ross F. Business - 07/06/2018 AccorHotels certified review
« Staff are the success factor »

From arrival at the hotel through to departure the staff, without exception, were always around and willing to assist in any way they could. The rooms were very comfortable and included everything one might require.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross F., Thank you for writing such amazing comments on Trust You. At the end of the day ,the team here come to work in this hotel to impact the lives of our guests .It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience .Thank you for staying at MGallery ,we all are looking forward to welcome you back in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Myo M. Business - 06/06/2018 AccorHotels certified review

I got the ring from reception desk at 12:30 am middle of the night about other room extra bed matter. I was so angry for that. I believe if someone instruct your staff to kill me, they will follow too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Myo I deeply regret to learn what has happened during your stay regarding a call at late light. I am currently conducting a necessary investigation for the trouble. Please accept my sincere apologies. I hope you will give us another opportunity to correct our shortfall. Sincerely yours Aung Thurein Room Division Manager

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