Hotel - The Lake Garden Nay Pyi Taw - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Lake Garden Nay Pyi Taw - MGallery by Sofitel

4.5/5 116 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 165 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 295 reviews

Our guest reviews for The Lake Garden Nay Pyi Taw - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 116 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Charn S. S. Business - 10/08/2018 AccorHotels certified review
« Atmosphere souroundings are serene, room appointments are perfect, food are fine, attendants are well trained, but need improvement »

There should be information for guest of the services and facilities available, Bathroom need more attention to details, cleanl floor, without soap / water marks. Courtesy dessert can be improved, Sandals should be provided. Foods presentation can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charn S., Warmest greetings from MGallery Nay Pyi Taw. We hope you are fine. I thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your next stay, I will meet you personally and I will have a special attention dedicated for you Please, I would like to know you that we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Charles Lheureux Guest Experience Consultant

Sai N. N. S. Business - 03/08/2018 AccorHotels certified review
« Always nice to stay here and staff are nice and welcoming. »

Over all was good. I was with my westerner colleague having breakfast at dinning on the first day of arrival. I guess duty manager came and greeted us paying attention only to my westerner colleague, but not to me. He gave his card only to my colleague offering services and making sure everything is ok but not to me. I felt very frustrated experiencing such an attitude. I strongly suggest the hotel should make sure every staff member pay equal attention and respect to every single guest whoever they are westerner or local.

Our hotel has responded to the review
Our hotel has responded to the review

Mingalarbar Mr Sai Nyi Nyi S., Warmest Greetings from MGallery Nay Pyi Taw by Sofitel. We have read your comment and we are sorry for this clumsiness. We will be more attentive next time and I will be happy to meet you personally. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve to improve the quality of our services to all of our staff. We strive to continuously improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Charles Lheureux Guest Experience Consultant

Anonymous Business - 01/08/2018 AccorHotels certified review
« Nice »

Everything is perfect except the sound of the doors are too loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yadanar Swe K., Warmest Greetings from Mgallery Nay Pyi Taw by Sofitel. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Charles Lheureux Guest Experience Consultant

Vern Business - 31/07/2018 AccorHotels certified review
« Brilliant »

So smooth, clean, excellent service, top top hotel, will stay here when I come visit again soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vern Haan Y., Warmest Greetings from MGallery Nay Pyi Taw by Sofitel. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and also for your words chosen. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Charles Lheureux Guest Experience Consultant

U A. M. T. Business - 28/07/2018 AccorHotels certified review

Very nice and made me feel convenience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aung Min T., We very much appreciate your comments and we thank you regarding your stay at MGallery Nay Pyi Taw by Sofitel. We are glad if you have found your stay as a memorable stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Charles Lheureux Guest Experience Consultant

Olga Couples - 22/07/2018 AccorHotels certified review
« Good »

Everything was good but the room was not very clean (spider Web, dirty walls)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga G., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. We are sorry that we did not meet your expectations. Please allow us to express our sincerest apologies. Your comment shall be brought to the attention of our team as we strive to improve the quality of our services. We shall take the appropriate measures to address the problem and prevent future occurrence. Sincerely, Mr.Kyaw Thura Hotel Manager

Anonymous Business - 22/07/2018 AccorHotels certified review
« Pleasant days in good hotel »

Perfect in the hotel. However, Accor reservation site always doesn't work when I tried to book with putting the SCP code – "13…" in the box of "Client code" and CH code – "25…" in the box of Access code. It is inconvenient for me to send Email to the hotel everytime to ask my booking the room. Please check the booking system of the website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yamaoka K., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.And also ,we will check with our reservation team for your inconvenience cause ,booking system of website . Thank you again for sharing your experience, and hope that you will give us the opportunity to better serve you in near future. Sincerely, Mr.Kyaw Thura Hotel Manager

G. Business - 19/07/2018 AccorHotels certified review
« Advisor »

The experience was OK. There are two things you can improve: 1. The so-called "happy hour" at the bar. You should give free drinks and free snacks at the happy hour; not just "buy-one-get-one free". The Hilton, opposite to your hotel, offers this at the business lounge - which you don't even have. So, you have some catching up to do. 2. I forgot something in my room when I left the hotel, and then sent you an email about it, but I got a response saying that it was not found. That's disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sundararajan S. G., Warm greeting from MGallery Nay Pyi Taw by Sofitel . First of all ,thank you for staying with us recently and taking the time to review us. We are saddened that we did not rectify this during your stay . I would like to extend our service for your next trip to Nay Pyi Taw .Thank you for your staying with us ,I hope that you will give us the opportunity to better serve you in near future. Sincerely, Mr.Kyaw Thura Hotel Manager

J. M. Families - 18/07/2018 AccorHotels certified review
« Nice Hotel with very friendly staffs »

We enjoy to stay in this hotel but we have a little problem with the electricity only.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. J., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Business - 16/07/2018 TripAdvisor review
« Excellent hotel »

I highly recommend this hotel. I stayed 1 night for business. I was impressed by the attentive and helpful hotel staff, they all went out of their way to make my stay enjoyable. Very nice hotel room as well, I enjoyed the peace and quiet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mal G, What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

K. Business - 14/07/2018 AccorHotels certified review
« I was so satisfied. »

Our members were satisfied with your service. Clean and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nari K., What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

Aung S. T. Business - 13/07/2018 AccorHotels certified review
« I love interior decotration and nice breakfast. »

All of staff are very friendly and I feel big comfortable that looks like as home sweet home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aung Sandar T., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

San S. W. Families - 10/07/2018 AccorHotels certified review
« Well organised and dutiful staffs »

From the time check in to check out, we are served as the VVIPs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. S., What a fantastic review! Thank you for taking the time to write in Trust You about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at MGallery , we all look forward to welcoming you back in the near future. Kind Regards, Mr.Kyaw Thura Hotel Manager

Tim Business - 06/07/2018 AccorHotels certified review
« A tired hotel »

Lovely staff, but the facilities are slowly failing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy David V., Thank you for taking the time to tell us about your experience at MGallery Nay Pyi Taw by Sofitel. Please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Kyi Business - 04/07/2018 AccorHotels certified review
« Relaxing »

At home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyi M., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Mel Business - 01/07/2018 AccorHotels certified review
« Great bed »

Good, thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Melita T., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura' Hotel Manager

Peter P. Business - 29/06/2018 AccorHotels certified review
« Poor check-in but excellent customer service »

I had to wait 30 minutes until I got a room with mosquitoes and broken air-con. There was no welcoming at entrance and not a particular sign direction towards the main reception. After I made the complaint about the allocated room, the hotel manager personally arranged an upgraded suite for me with a well-working air-conditioner. Breakfast was excellent and the staffs are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter P. S., Thank you for taking the time to tell us about your experience at MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Eko S. Business - 26/06/2018 AccorHotels certified review
« Mr. »

Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santoso Eko s., We very much appreciate your comments regarding your stay at MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And also we are very sorry that you did not meet your expectation.We are sure that we will take the appropriate measures for the future . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Kyaw Thura Hotel Manager

Karen Business - 22/06/2018 AccorHotels certified review
« Wonderfully quiet and beautifully designed hotel »

The hotel is truly beautiful, the breakfast buffet is delicious and the staff very well trained and super helpful. Kindly only make sure you have tennis rackets AND balls available to rent, if you advertise a tennis court. Also kindly consider more healthy food choices in the restaurants. It was not easy to find vegetarian and low carbohydrate food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel W., WOW!!!!… to be rated so highly by a reviewer is a real honor. Thank you for writing such amazing comments on Trip Advisor. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Indeed we have fantastic facilities, but to have the overriding factor being the staff is a really great comment for us, indeed we are lucky to have some absolute superstars working here. Thank you for sharing. Isabel W.,thank you for staying at MGallery Nay Pyi Taw by Sofitel., we all look forward to welcoming you back in the near future. Sincerely, Mr.Kyaw Thura Hotel Manager

Sabine R. Business - 20/06/2018 AccorHotels certified review
« I like M-Gallery but the maintenance need to be improved »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mr.Kyaw Thura Hotel Manager

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