Hotel - Mercure Parma Stendhal
Mercure Hotel Mercure Hotel

Mercure Parma Stendhal

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4.0/5 779 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

The 63 rooms combine comfort and elegance to guarantee guests have an enjoyable stay. Each room is equipped with minibar, telephone, TV, hair dryer, safe and WIFI.Great attention has been paid to the style of the furnishings, ranging from Baroque to Louis XV, from the Venetian Imperial to Maggiolini-inspired Lombardian neoclassical style, giving each room its own unique character.

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 658 reviews

Our guest reviews for Mercure Parma Stendhal

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 779 reviews
AccorHotels certified review
Michel B. Solo - 20/12/2017
« When one missing service disturbs a visit »

Very good location in the center of Parma, within 5 minutes walking from most noticeable viw points in the city. BUT I did not felt welcome at all. I had reserved 2 nights at Stendahl for a 3 days visit (and some laundry requirements). unfortunately The desk told me that the regular Laundry service was closed !!!! When asked for a work around solution I was offered " a Lavanderia in a [rather remote] Commercial center". It turned out the lavanderia would not process half of my requirements. On my return to the hotel desk I asked for another solution. NONE was offered. Next morning, instead of my planned visit, I found on my own, without speaking much Italian, a lavanderia that did ALL the job for me with delivery the next morning.ONE half day lost ! I have been travelling in Italy between Sept 6th and Dec 16th I stayed in some 45+ hotels and used more than 20 laundry services : NEVER had such a helpless service as at Stendahl.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel B., Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Renato Baladelli Manager

AccorHotels certified review
Martyn -. R. F. Couples - 18/12/2017
« Lovely Hotel in a Lovely Location »

Beautiful rooms and helpful staff. Not more more to say than the hotel did exactly what we wanted from a short stay. My only suggestion for this hotel is to provide USB charging points in rooms for the many devices that we all carry these days. Fortunately we carry converters but it is a hassle for 2 phones and 2 ipads and Apple tv.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn E., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Gerard Business - 17/12/2017
« ik kreeg een van de mooiste kamers »

the service was very good as usual, with an excellent breakfast. However, the room temperature was too high (as usual...)

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERARD M., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Olivier Couples - 14/12/2017
« Very pleasant stay at a good location »

Very friendly and helpful crew. Due to their advise we had two wonderful days in Parma.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier L., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Richard Couples - 12/12/2017
« Great position lovely breakfast »

Friendly warm atmosphere ideally located

Our hotel has responded to the review
Our hotel has responded to the review

Dear richard H., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Henk Business - 23/11/2017
« A usual, I havebeen treated as a welcome guest in this hotel. »

A usual, I havebeen treated as a welcome guest in this hotel. I had not been there for a long time, but they still remembered me, called me by my name, and did not even care that I lost my free drink voucher... I have always been very happy with this hotel, but especially with the staff. At the reception desk, in the bar, in the breakfast room. All of them. It is incredible how hard these people work, and do that in a very high spirit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henk v., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Alice &. D. R. Couples - 08/11/2017
« Pleasant Hotel In a central an quiet area »

Pleasant Hotel very well located with profesional staff !

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALICE R., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Paco Couples - 04/11/2017
« Very good. We have already booked for next May. »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco A., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Anonymous Business - 02/11/2017
« That was OK »

Friendly and efficient people in a very nice place, in the historical center of Parma

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique T., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Dee Couples - 27/10/2017
« Adequate hotel in Parma. »

Spent 2 nights in mid-October. Room was fine. The bathroom was newly remodeled and very nice, although I wish they put in a full glass door for the shower. It is hard not to flood the bathroom. The bar serves minimal food and liquor. Breakfast on Sunday was supposed to end at 10:30am. At 10:00am they had no more hot food nor did they put any more out. Coffee comes from a push button self-serve machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee M., Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Howard L. A. M. R. Couples - 23/10/2017
« Well run business hotel »

Good staff. Room OK but the usual garbage noise in the morning outside. Good big bed, good bathroom. Did not have breakfast any day so can't comment on that. Excellent location for the opera house.

Our hotel has responded to the review
Our hotel has responded to the review

Dear howard L., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Florin Business - 20/10/2017
« Nice hotel in Parma city centre »

Very good hotel in the city centre of Parma. It is walking distance from EFSA, so I would particularly recommend it if you have to participate to meetings. The old city centre is just in front of the hotel. The room was nice and clean. The breakfast was very good and tasty, a large selection of products available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florin B., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

TripAdvisor review
Couples - 18/10/2017
« Hot autumn stay »

The hotel was an excellent place to stay during the Verdi Festival. It was an easy walk to the ateatro Regio and the main sights. The only problem was the unusually hot weather in early October as the hotel had turned off the air conditioning and only heating was available. This meant the room temperature was around 27C making nights uncomfortable even with the windows open.

AccorHotels certified review
Mike D. Couples - 04/10/2017
« very good hotel »

We stayed for three nights The hotel is in prime position for the railway station and also the town centre The staff are very polite, speak english well and knowledgable about Parma The breakfast is a feast, Italian breakfast does not usually include english breakfast but this Hotel did - not that we wanted it The room was large and well appointed, we were very pleased with the hotel, room and staff This is an excellent hotel all round and would stay there again and also recommend friends likewise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike D., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Melissa D. Couples - 02/10/2017
« Great hotel but unfriendly staff »

We loved the hotel and its location but we're disappointed with the unfriendly welcome we received by some of the staff. Our room was small and dark, so we requested one on a higher floor. We had booked a deluxe double. This was accommodated but we were made to feel that we were annoying. At the end of the stay, our bill was an extra 100 Euros per night for our 4 night stay so were charged an extra 400 Euros. I had my confirmation email so the correct amount could be paid but there was no acknowledgment of the error or an apology. But then we were charged double the hotel tax fee. We should have been charged 24 Euro for 2 people for the 4 nights but we were charged 48 Euro. I paid this as we had to catch a train. We have had fabulous experiences at all our other hotels in Italy but not this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa D., Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal.. Renato Baladelli Manager

TripAdvisor review
Couples - 16/09/2017
« Very nice hotel in old Parma »

Great location and professional staff. If ever we come to Parma again we'll stay here! The Mercure Parma Hotel is situated perfectly in the heart of Parma and all attractions are within walking distance. Parking is available right next to the hotel. Deluxe Rooms are large and offer lots of amenities plus fast internet. Service was great. Breakfast also was great.

AccorHotels certified review
Christopher K. Couples - 07/09/2017
« A great place for a one night stopover »

Excellent friendly and helpful staff.very comfortable room.very good location to be in the centre of the town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher k., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Thierry H. .. Solo - 31/08/2017
« friendly place in parma ! »

well located in parma , close to rail station and center ! parking lot right under the hotel with reasonable prices ! elegant clean rooms with large showers ! superb bfast of plenty ! and , most important , a friendly smiling efficient welcome from the front desk , special mention for giovanni ! a nice experience !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thierry H., We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Christian Friends - 20/08/2017
« Central location »

The rooms were nice and the location just a few steps away from the center. Staff was welcoming and pleasant, however the hotel policy to welcome Leclub guests is pathetic. 2 people stay, just one person is allowed to get a welcome drink (mentioned by front desk). That is embarrassing. Another downside was the air con which could only be adjusted by 2 degrees up or down, we had to sleep with the AC off because of this which was uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian F., Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. Renato Baladelli Manager

AccorHotels certified review
Sal Couples - 17/08/2017
« Poor Customer Service »

I requested a wine opener at the front desk and was told it would be sent up to our room. We waited 20 minutes. I went back to the front desk and they said the same thing again. After 10 minutes we stepped out to a grocery store and purchased a wine opener. Seriously?!? It wasn't as though the people at the front desk were busy. The hotel wasn't full so there was no excuse. After that every time we passed by the front desk we got grim stares and no greeting. This was a very disappointing experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudha A., Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Renato Baladelli Manager

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