Hotel - Mercure Parma Stendhal
Mercure Hotel Mercure Hotel

Mercure Parma Stendhal

4.0/5 847 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

The 63 rooms combine comfort and elegance to guarantee guests have an enjoyable stay. Each room is equipped with minibar, telephone, TV, hair dryer, safe and WIFI.Great attention has been paid to the style of the furnishings, ranging from Baroque to Louis XV, from the Venetian Imperial to Maggiolini-inspired Lombardian neoclassical style, giving each room its own unique character.

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 910 reviews

Our guest reviews for Mercure Parma Stendhal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 847 reviews
C. Business - 07/11/2018 AccorHotels certified review
« Room lovely but you could hear all the bathroom activities of the adjoining room. »

Breakfast was until 10am but had virtually run out by 9.30

Annie Families - 04/11/2018 AccorHotels certified review
« Nice stay, friendly staff »

Good breakfast and confortable hotel. The staff is quite friendly. We were a little warm in the bedroom and could not do anything about it.

Anonymous Friends - 04/11/2018 AccorHotels certified review
« No AC and no heat »

Hotel front desk staff were great. The room was fine but hot (24). The woman at the front desk told me there was no AC that time of year (and no heat). She told me to open the window so I did and that helped some. However, the cleaning staff kept closing it so I had to put the do not disturb sign on door and not get the room cleaned or it would be too hot.

Gwilym Couples - 15/10/2018 AccorHotels certified review
« Very satisfied, well located hotel offering good value for money. »

Comfortable room, friendly staff, excellent breakfast.

Inna Couples - 09/10/2018 AccorHotels certified review
« Parma hotel »

Hotel is not a 4 stars as advertised and overpriced. It is regular 3 stars hotel. It needs an update and a work to illuminate the smell of an old house. Also I reserved a non smoking room, but somebody smoked in the next room and the air was filed with the smoke. But the person at the reception was very helpful, and the breakfast is pretty good with a verity of meet , cheese and baked goods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inna Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riccardo Allodi Duty Manager

Couples - 08/10/2018 TripAdvisor review
« Parma hotel »

It was OK, but I would not rate this hotel as 4 star as it was advertised. It is regular 3 star hotel. And that's why I think it is overpriced. Hotel definitely needs an upgrade. Breakfast was good with meet and cheese and baked verity.

Anonymous Couples - 06/10/2018 AccorHotels certified review
« Good hotel in a convenient location »

The room was small but clean, comfortable and quiet. The bed, however, was very firm as were the pillows. The location is very convenient to all the major sites in Parma. The hotel parking is right next door, however the number of available spaces is quite limited and we were not informed until our arrival that parking reservations were required.

Anonymous Couples - 05/10/2018 AccorHotels certified review
« A lovely hotel in a lovely town. »

The lady on the reception desk late afternoons and evenings was wonderful. She made our stay so much better by giving us so much helpful information. She is excellent!!!!

Audrey O. Couples - 01/10/2018 AccorHotels certified review
« Convenient location »

Happy with the service rendered

Donna Couples - 21/09/2018 AccorHotels certified review
« Pretentious hotel in Unpretentious Parma »

The location was good, close to the train station and the town center. The furniture in the room was lovely—like inlaid wood. What we did not appreciate was that, unbeknownst to us, our Parmesan friend who met us at the train station and helped us with our luggage was told by the hotel staff not to come up to our room with us! Totally uncalled for rudeness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Italian Law do not permitt to go in the Hotel room without documents. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riccardo Allodi Duty Manager

Q H. Couples - 17/09/2018 AccorHotels certified review
« Excellent accommodations and service »

Excellent accommodations and service.

H E. Families - 12/09/2018 AccorHotels certified review
« Nice hotel, central location »

Pro: Location, room size, garage nearby, good breakfast Con: Construction noise, shower in bath tub

Christine Friends - 09/09/2018 AccorHotels certified review
« rooms good, service average, parking difficult due to surrounding roadworks »

The rooms were good. The service was lacking - we could not get a drink from the bar as the barman was fixing up the lights in one of the rooms. Later we wanted ice and he had to check his text-messages first. Parking difficult due to surrounding roadworks (though no fault of the hotel). The girl as reception was very helpful and polite.

Peter Couples - 03/08/2018 AccorHotels certified review
« Excellent choice for Parma. »

Nice welcome, lovely, comfortable, spacious room with super A/C and great shower. Excellent, lavish breakfast. Fantastic, secure parking. 5 min stroll from centre. What's not to like?

Kageyworld Families - 29/07/2018 AccorHotels certified review
« Great Location. Helpful Staff »

A 10-minute walk from the train station, a further 6 minutes into old town. Charming city/village to wander with gelato in hand. Hotel staff attentive and helpful. Rooms on the smallish size (could have been my lowest price available) but well stocked and comfortable. Would def. stay here again. (I got better rates including breakfast through Accor than direct from hotel or via booking.com or similar)

Rebecca Couples - 13/07/2018 AccorHotels certified review
« Great Hotel, convenient location »

We only had one night at The Mercure Parma Stendhal — I wish we could have stayed longer! The check-in was handled by very helpful staff. The room was lovely and quiet. The bed comfortable. The bathroom very nice. The breakfast was excellent I particularly appreciated the fact that it remained open until noon. Driving to the hotel is a bit of a challenge and parking is in an underground garage for which you must pay extra but the good news is, the hotel is so close to what seems to be everything, once you park you don’t need to drive again until you leave. Next time in Parma, this will be our hotel.

Gary E. Business - 12/07/2018 AccorHotels certified review
« Resonding to request »

I stay here on a frequent basis and had some issues with a previous room however following a discussion with the hotel they responded and put me in a different, more suitable, room

Andy G. S. Business - 28/06/2018 AccorHotels certified review
« Very congenial as usual but beds still hard! »

A pleasant, friendly stay.

Julian Families - 20/06/2018 AccorHotels certified review
« We enjoyed our yearly stay in your hotel in Parma as every year. »

The hotel personal was very kind (as always). We were very happy with our room (size, bath, balcony etc.).

Marek Couples - 28/05/2018 AccorHotels certified review
« Quite nice hotel, but no respect for LeClub Platinum members »

Quite nice and good located hotel. Friendly stuff. Excellent breakfast. Unfortunately no respect for LeClub Platinum members. No room upgrade, no gift even not free bottle of water in the room. Shame for the hotel management.

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