Hotel - The Reef House Palm Cove - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Reef House Palm Cove - MGallery by Sofitel

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4.5/5 869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Featuring a beautiful beachside location and exceptional accommodation facilities, The Reef House Palm Cove MGallery is the perfect option for visitors looking for hotels in Palm Cove. Guests staying at this spectacular Palm Cove hotel can choose from arange of accommodation styles, with spacious guest rooms, one and two bedroom apartments and spa options available. Featuring elegant décor, stylish design and impeccable attention to detail, each room and apartment provides a peaceful, relaxing retreat.

  • 67 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,370 reviews

Our guest reviews for The Reef House Palm Cove - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 869 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Stephen G. Families - 14/05/2018
« Lovely stay from start to finish »

We found staying at the Reef House so relaxing and enjoyable. The hotel is lovely and easy to get around, with everything so close and easy to use. Both pools are nice and the hot tub was always free to use. The restaurant is well laid out and we always enjoyed great service. Our room was spacious and was well cleaned.

AccorHotels certified review
Bev O. Solo - 13/05/2018
« Couldn't have asked for more »

Everything about The Reef House is fabulous. Staff were so helpful and welcoming. Luxury concierge, Geraldine was very knowledgeable and nothing was too much to ask. Spa facilities were great and the hot stone massage was heaven!

AccorHotels certified review
Penelope D. Couples - 13/05/2018
« Just lovely, all of it. »

Lovely apartment, beautiful food in restaurant, friendly and wonderful staff. Lovely being on the ocean. Very relaxing.

AccorHotels certified review
Col Couples - 12/05/2018
« OK Hotel showing signs of age »

Lovely room but view had a little to be desired and unfortunately the A/C dripped water all night. Small resort with very few staff and not much atmosphere. Bed was comfortable and the bottle of wine on arrival was a lovely gesture. Enjoyed our stay.

AccorHotels certified review
Monique R. Couples - 12/05/2018
« Amazing. We loved it! »

So good. We enjoyed our room it was very clean and tidy and room serviced daily. The happy hour was always great to meet people at too. Such wonderful staff too in both reception and at the restaurant. Thoroughly enjoyed the reef house and will definitely be back

AccorHotels certified review
Linda O. Couples - 12/05/2018
« Pleasant »

Right location nice place to eat and stay

AccorHotels certified review
Peter M. Couples - 12/05/2018
« All that we could have wished for in the package which we purchased . »

It was the first time we had stayed at The Reef House and will be the place we will stay next time we visit Palm Cove. All staff were extremely helpful and facilities were all we could have wished for. Our dining experiences were most enjoyable with an extensive menu from which to choose ..... delicious! Loved the library as we were there to relax. Our room was very well appointed with nothing left to chance All in all, we were absolutely delighted with our all too short stay !

AccorHotels certified review
Stephen F. Couples - 12/05/2018
« fantastic »

We had such a wonderful time. Everthing was perfect. Thank you . We will be coming back already looking time and dates.

AccorHotels certified review
Gillian M. Couples - 10/05/2018
« Relaxing and wonderful »

Loved the feel of the hotel. Free bike hire was great, made use of the library and DVD selection. The breakfast was the best we did not upgrade from the continental. The room was lovely great view. First class stay. Very friendly staff. We will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael & Gillian, Thank you very much for staying with us at the Reef House in Palm Cove. We are so pleased to know that you enjoyed your stay with us and were able to use some of the great facilities we have to offer at the Reef House. Knowing that one day you will return is teriffic and we could not ask for more. Thank you again Michael and Gillian, we wish you all the best. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Ar Families - 07/05/2018
« Great, relaxing break »

A great, relaxing break enhanced by perfect weather. Prompt check in and friendly , helpful service. Our 3rd stay and hope to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela & Alissa, Thank you very much for staying with us Angela and Alissa and returning so many times. It really means a lot to know you have the confidence to return and have enjoyed your stay each time. Please always to reach out to us directly if we can help any way in the future. All the best and thank you again, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Shannon Couples - 07/05/2018
« Wonderful »

Very professional, classy and beautifully detailed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon, Thank you very much for staying with us at the Reef House in Palm Cove. Out team wanted to say thank you for your feedback and say they are so pleased to know your stay with us. Thank you again Shannon, we hope to see you back one day in the future. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Sue Solo - 07/05/2018
« Just so friendly and warming »

I had a lovely relaxing break away from work and the worries of life

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, Thank you very much for staying with us at the Reef House in Palm Cove, We really appreciate your feedback and are so pleased to know that you enjoyed your stay. Thank you again for staying with us and we wish you all the very best. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
John &. J. C. Couples - 06/05/2018
« absolutely fabulous stay at the Reef House!! »

Wonderful ambience, Greeting on arrival was first class and got the stay off to a terrific start. Very comfortable bed and room in general. Excellent position, we made good use of the facilities, particularly the bikes and pools. Meals could not be faulted. We had the most memorable holiday, Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John & Janine, Thank you very much for staying with us and writing such nice feedback about your stay. We are very grateful to know you have a really nice time with us while visiting Tropical North Queensland. Thank you very much again John and Janine, and we hope to see you back at our Colonial Style beach house soon, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Peta D. Friends - 06/05/2018
« A very enjoyable holiday »

A wonderful hotel, a little older than some but thats what I like as it comes with bigger rooms, bigger balconies, pools and spas with great surrounds which are private from the street. Great dining with beach view. Fantastic staff on all shifts on all days. The hotel has a great layout and great location. Would happily return to this hotel should I stay in Palm Cove again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peta, Thank you very much for recently staying with us at the Reef House in Palm Cove. We are all so pleased to know how much you enjoyed your stay with us. Our Colonial Style beach house certainly has all the charm and character you could ask for. Thank you very much again Peta, we appreciate you decision to stay with us and wish you all the very best. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Trish A. Couples - 06/05/2018
« Magical, relaxing »

I have travelled all over the world and the Reef House is in my top 5 of favourite places to stay. No matter where I have been throughout the year I always try and get a week at the Reef House, it's my place of worship. Quiet, clean the staff are friendly and helpful with a few "old favourites" it's nice to be greeted by a familiar and friendly face. I challenge anyone to find a better start to the day than breakfast on the deck with it's beautiful tropical beach, it's just magic! I am reluctant to recommend this place to my friends because I want to keep this gem all to myself but I can't help myself. Thank you to our friend Colin who is a welcome and familiar face on reception and the gorgeous Shelly who helps make your start to the day extra special. I give this place a 10 out of 10 and can't wait to get back. I walk the main street and look at all the other resorts and the moment I see the deck at the reef house I feel like I've come home and have no intention of staying anywhere else. Ever! Reef House you are stuck with me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trish & Christopher, Thank you so much for staying with us at the Reef House in Palm Cove. We can not thank you enough for being such loyal guests and writing such nice comments about your stay. I'll post your review on our staff notice board so everybody can ready your feedback. Thank you very much once again Trish and Christopher Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Keith P. Couples - 06/05/2018
« Room and facilities met expectations dining room staff were excellent »

Refer to above comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith, Thank you very much for staying with us a the Reef House in Palm Cove. We are very pleased to know that overall you had an enjoyable stay however I did notice that we did not score well on your arrival experience ? Is there anything in particular you would like me to know ? Thank you again Keith, please enjoy your weekend Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Sue H. Friends - 06/05/2018
« A restful and comfortable stay with excellent staff »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne & Wayne, Thank you very much for staying with us at the Reef House in Palm Cove. We just wanted to say thank you for staying with us and completing our guest survey. It is teriffic to know you had a comfortable stay with us while visiting Tropical North Queensland Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Kayleen K. Families - 05/05/2018
« Excellent »

Relaxing and your team were extremely helpful, my parents enjoyed their 50th Wedding Anniversary at the restaurant and their stay on 28th.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for staying with us at the Reef House in Palm Cove, We are so pleased to know your stay went well while celebrating your parents 50th Wedding anniversary. We are thrilled have been selected to help host this special occasion. Thanks you again Michael, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Gillian H. Couples - 05/05/2018
« perfect loved the old colonial surroundings. Excellent staff and restaurant. »

Probably one of the most relaxed holidays we have had in a long time. Have already suggested to a friend who was looking for a chill out holiday the Reef House is just what you need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John & Gillian Thank you very much for staying with us at the Reef House in Palm Cove. We are so please that you had a relaxing time with us and made a special recommendation to your friends. Please ask them to speak to either Wayne or Emma directly and mention your name for extra special treatment. Thank you again and we wish you all the best, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

AccorHotels certified review
Claire K. Couples - 04/05/2018
« Perfect Holiday »

A wonderful holiday for my husband and myself. Rooms were lovely and the bed was extremely comfy. The punch and canapes at the bar where you could mingle with other guests was a lovely experience. We ate at the restaurant and it was divine. What made this hotel special and stand out was the wonderful staff. Everyone from the people on reception to the waiting staff ,domestic staff were all there to ensure you had a great holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire, Thank you very much for staying with us at the Reef House in Palm Cove, We really appreciate your decision to stay with us and your kind feedback about your stay. We are delighted to know that you were able to settle into your holiday and enjoy so many of the benefits of staying at our house. Once again Claire, thank you very much for staying with us and we hope you have the opportunity to stay with us again in the future. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

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