Hotel - The Reef House Palm Cove - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Reef House Palm Cove - MGallery by Sofitel

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4.5/5 804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pool
  • Breakfast
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Featuring a beautiful beachside location and exceptional accommodation facilities, The Reef House Palm Cove MGallery is the perfect option for visitors looking for hotels in Palm Cove. Guests staying at this spectacular Palm Cove hotel can choose from arange of accommodation styles, with spacious guest rooms, one and two bedroom apartments and spa options available. Featuring elegant décor, stylish design and impeccable attention to detail, each room and apartment provides a peaceful, relaxing retreat.

  • 67 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,192 reviews

Our guest reviews for The Reef House Palm Cove - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 804 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 09/12/2017
« Relaxing, enjoyable stay supplemented by good food, friendly, attentative staff and extra titbits on offer. »

Clean, well maintained facility in a beautiful peaceful setting

AccorHotels certified review
John E. Couples - 07/12/2017
« A perfect relaxing indulgent romantic resort. »

Enjoyable experience from the time we entered to the time we left. Friendly staff, great facilities, perfect surroundings.

AccorHotels certified review
Anonymous Couples - 07/12/2017

A very relaxed vibe. I feel instantly comfortable in this hotel- it’s almost like staying in a private home. Breakfast service was almost too casual! Dining experience is not the highlight it used to be, when it was a must-visit for us in Palm Cove in years gone by. It was a Memorable experience overall.

AccorHotels certified review
Geoff L. Couples - 07/12/2017
« Relaxing and spoilt! »

Very relaxing from the spacious room with a view to the pools and outdoor spas to the top class restaurant we were spoilt by the friendly and attentive staff.

AccorHotels certified review
Juliet Couples - 04/12/2017
« Lovely, relaxing and spoilt »

Only one a one night stay for anniversary. Staff very helpful food lovely and fantastic spa experience. Only criticism would be some of the public areas and the rooms paved verandahs are a bit tired and dirty. Some of outdoor areas need a good scrub including stairs to the laundry and carpark. Gardens need a lot of dead ferns and fronds pruned and car park filled with storage of chairs and boats looked very unloved and unprofessional. But in saying that the staff were great especially Marina our waitress and food is the best it has been at Reef house in a long time! :)

AccorHotels certified review
Jennifer S. Couples - 04/12/2017
« wonderful »

We arrived very early, so we were given a room to stay in while ours was being cleaned, we also received an up grade :) the grounds are beautiful, the hotel people were fabulous. loved our stay couldn't say a negative word. Did not want to leave.

AccorHotels certified review
P. H. Couples - 03/12/2017
« Friendly helpful staff »

Great as usual

AccorHotels certified review
Jo Couples - 01/12/2017
« Should have planned holiday differently to stay longer! »

The place overall has a friendly ambience. Friendly check-in staff who provide a comprehensive introduction to the property. Our ground floor room facing onto the pool was wonderful. First thing that struck me was how the sizeable verandah perfectly framed the beautiful tropical gardens. We used both pools however found them a little cool. Unfortunately missed out on access to the property bicycles to further explore Palm Cove. On returning from our walk of the beach front reserve and jetty (we always feel compelled to walk to the end), we had a pleasurable mixer with other property guests and the generous punch master at the complimentary evening drinks..

AccorHotels certified review
Anonymous Friends - 01/12/2017
« Mr Broken Foot »

Changed to the special assistance room and just loved our stay - so glad we didn't cancel. A wonderful healinf holiday. Thanks

AccorHotels certified review
Rachel M. Solo - 30/11/2017
« Relaxing, great food & fantastic extras »

It was really lovely, the staff were great - very pleasant & friendly, the food & day spa were wonderful! I booked through MyQldHoliday (Ignite Travel) - the food & beverage and spa credits were a fantastic extra. It allowed me to splurge & enjoy the services. Overall the surroundings, my room & the pool were truly lovely & relaxing. I was definitely not disappointed & will absolutely return.

AccorHotels certified review
Lindsay P. Solo - 27/11/2017
« My stay at the Reef House was just amazing! »

I loved the room, service and attention, and restaurant. Just superb!

AccorHotels certified review
Robert P. Friends - 26/11/2017
« Simply the best »

Relaxed, friendly everything we could have expected and more.

AccorHotels certified review
Andrew Couples - 26/11/2017
« Tranquil, fantastic atmosphere and caring, friendly staff. »

Our time at the hotel was relaxing, the hotel was beautifully set out, the staff warm and really friendly and helpful. Palm Cove is a gorgeous place and the sea views from our room were mesmerising. We loved happy hour, the punches were Devine but being able to meet and mingle with guests and staff was fantastic. We gained insight into the history and area and heard all about the local gems to visit. We’ve found our annual get away spot to recharge.

TripAdvisor review
dinglejohn Couples - 26/11/2017
« Good Hotel »

Stayed here for 3 nights. An error was made with our booking. The hotel had good us checking in on the day we should of been checking out. Luckily I had all my original paperwork. We were dealt with by Catherine the concierge, and Jackie who I believe was the reception manager in a courteous and professional manner, and Accors mistake was rectified. The room was lovely, clean and spacious with large bathroom, with one of the best showers I've ever had. The outside area had our own private jacuzzi. We ate in the hotel restaurant, which again was excellent. The pool areas were a little small, and lacked sun beds. Which is my main reason for. Not giving the hotel a 5* rating, but the beach is lovely and directly over the road. Be prepared to be awoken by the dawn chorus os local birds, which is lovely, even frustratingly at around 5am when the sun comes up. I an still waiting for my stay to be validated on Places by leclub, which I'm putting down to the check in mixup.

AccorHotels certified review
Narelle Couples - 25/11/2017
« Mrs »

We were very happy with all aspects of our stay at Reef House Palm Cove. The staff were extremely helpful, friendly, and organised. The accommodation in the verandah spa room was clean, spacious and beautifully presented. The outdoor pool and garden areas were well maintained and we particularly enjoyed the afternoon poolside sorbets and punch and canapés in the Brigadier Bar. Food in the restaurant and the setting were excellent.

AccorHotels certified review
Linda M. Business - 25/11/2017
« Premier Certified Aussie Specialist »

Very good

AccorHotels certified review
Teresa Couples - 23/11/2017

Excellent stay, no kids.

AccorHotels certified review
Victoria Solo - 21/11/2017
« Impecable professional but personable service, great facilities a warn welcome that extends throughout your stay! »

Always a wonderful experience! Faultless from my warm welcome to my fabulous room, relaxing spa treatment, F&B and all the team that pull it all together. The perfect getaway, I can't wait to go back!

AccorHotels certified review
Doug Couples - 19/11/2017
« The staff were excellent »

Everything about the stay was very good, except dinner in the restaurant on the Saturday evening was a bit disappointing. The staff were a credit to the hotel

AccorHotels certified review
Margaret Solo - 18/11/2017
« A tropical delight »

Always enjoyable, this time was too short a stay. Totally approve of the refurbishment; I walked into the room and stood there in amazement and delight. The little touches like the shell-covered containers make it feel like a visit to someone's home instead of a hotel room.

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