Novotel Curitiba Batel 4 stars

Customer review rating (ALL Rating) 4.7/5 2,550 reviews

Novotel Curitiba Batel - Image 1
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Rua Doutor Pedrosa, 288, Centro, 80420120 CURITIBA, Brazil

Description

Hotel extras

  • Pet friendly hotel in Curitiba. Charges apply.

  • No charge for children aged 16 or under sharing with their parents.

  • Hotel in Curitiba offering suites with hydro massage

  • Concierge service

  • 25-minute drive to Afonso Pena International Airport

Our accommodation(s)

Hotel location

Novotel Curitiba Batel

Rua Doutor Pedrosa, 288, Centro
80420120 CURITIBA
Brazil

GPS:-25.43771, -49.27714

Telephone
Fax 4131972750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Q Ceviche - Peruano

Non contractual photo

Restaurant with authentic Peruvian cuisine. The best Ceviche in Curitiba! Breakfast, lunch and dinner suitable for Celiacs. See options in our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,550 reviews

TripAdvisor Rating  4.5/5  782 reviews

Certificate of excellence 2023

Well located but no amenities

Customer review rating 3.5/5

S T. Business - Confirmed reviews ALL

I spent 20+days from my last trip The hotel is quite closed to my company and also several restaurants nearby. However I was surprised that the hotel does not provide amenities e.g. facial tissues, Stream iron, kettle, etc. I'm not sure if there is any reason behind but I think it was not so convenience. I used laundry service several times and 90% I needed to call to get my cloths returned. About cleaning, my hand towel seems to be changed once in 3-4 days even I put it on the floor. The janitor seems to bring the same one back. I knew it because it was a bit dirty on the corner. About safety, 1-2 times that I came back to my room and found out that janitor or sometimes did not close my room's door firmly so I could open the door without using my keycard. I did not feel safe at all. I wish that the hotel could fix the door or emphasize janitor to ensure that the door was closed right after leaving the room

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ditmar Erich Seiler General Manager

Everything was great

Customer review rating 5.0/5

Carmen Business - Confirmed reviews ALL

Excellent accomodation and services!!

Dear C., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler General Manager

Nice hotel, friendly people.

Customer review rating 4.5/5

Ron Business - Confirmed reviews ALL

Very nice, modern, and comfortable hotel. Clean rooms and showers and comfortable beds. And on top of that restaurant, which is a great place for a very good breakfast with lots of choices or for a very nice dinner. Only one small remark: the process of check in and check out should be a little bit quicker, it seems that a lot of information needs to be typed in to finish the process.

Dear Ronald H., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler General Manager

OK, but not great.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Rooms are good, but zero coffee/tea-making equipment, no iron, just two hangers in the closet. These are simple things that are cheap and easy to fix, but that presently detract from one’s experience of the place.

Dear David Scheepers S., Thank you for taking the time to tell us about your experience at the Novotel Curitiba Batel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ditmar Erich Seiler General Manager

Great assistance

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very helpful staff.

Dear Tiago de Barros C., We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler General Manager

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Other web-users rate our hotel

  • 435 reviews 9/10 Location
  • 869 reviews 7.9/10 Room
  • 1,044 reviews 8.9/10 Service
  • 17 reviews 7.3/10 WiFi
  • 632 reviews 8.7/10 Breakfast
  • 392 reviews 8.4/10 Cleanliness
  • 354 reviews 8.3/10 Food
  • 242 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.